Reviews

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GoogleAura Apartments·Susie Myers·4d ago
positiveResponded
5.0

We have lived here for years. The people who work here do a great job. The maintenance guy has been here for a long time. He has always helped us. The manager here is great. We can’t say enough good things about Aura. We love living here!

MaintenanceStaff
Business response· Sep 3, 2026 · posted via API

Susie, thank you so much for these kind words! It means a lot to hear that our team members, especially our longtime maintenance staff, have made such a positive difference for you. Our manager and the whole crew here work hard to make Aura Apartments feel like home, and we're thrilled to know it shows. Thanks for taking the time to share this — we love having you as part of our community!

GoogleAxis on Roan·RR Caldwell·10d ago
negativeResponded
2.0

Have been looking at these apartments as my possible next move, no longer. You all have upped the rent on a ONE bedroom only 500 sq ft and you bumped that from $850 to $1150. You all are out of your mind. And apparently you are doing it to your long term tenants given previous r…

Fees & Billing
Business response· Sep 5, 2026 · posted via API

Thanks for taking the time to look into Axis on Roan and for sharing your concerns. Pricing reflects a number of market factors and can shift over time, and we understand that's frustrating to see. We want anyone considering our community to have accurate, up-to-date information, so we'd welcome the chance to talk through current availability and pricing details directly. Please reach out to The Axis on Roan Team at 1-855-641-8330 so we can answer your questions and address what you've raised. The Axis on Roan Team

GoogleAura Apartments·Montse Miranda·19d ago
negativeResponded
1.0

Do not be fooled by their "High-Speed Internet Ready" claim. Moving here has been an extremely frustrating experience. Management forces you to transfer power and utilities into your name before they even allow you to read or sign the lease agreement—trapping you into the process…

NoiseMove-InCommunication
Business response· Aug 20, 2026 · posted via API

Thank you for sharing your concerns. We’re sorry to hear that your move-in and internet setup experience was frustrating. We understand how important it is for residents to have essential services functioning properly from the start, and we regret that your experience did not meet expectations. We take concerns regarding move-in readiness and communication seriously and would like the opportunity to review the circumstances surrounding your internet installation and the communication you referenced. While internet service and activation are coordinated with the resident’s provider, we understand that any difficulties with the property’s infrastructure can be frustrating. We also want to clarify that we never intend for a resident to feel pressured or dismissed when raising a concern. Our goal is to address issues appropriately and provide a positive living experience. We encourage you to contact our management team directly so we can review your concerns and work toward a resolution.

GoogleAxis at Rocket City·Sarah Good·20d ago
negativeResponded
1.0

Don’t move unless you wanna be carried away by roaches also they tell u they clean the unit before u move in, which is a lie found old honey and noodles in the kitchen cabinets. Not to mention some plug ins doesn’t work. Also expect loud banging noise and party’s throughout the m…

NoiseParkingPestsCleanlinessFees & BillingMove-In
Business response· Aug 19, 2026 · posted via API

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We take concerns regarding cleanliness, pest control, maintenance, noise, and the overall condition of the community seriously. We also understand that circumstances surrounding a move-out can be frustrating, and we regret that you felt unsupported during your time here. While we cannot discuss individual resident matters publicly, we would appreciate the opportunity to review your concerns, including those regarding pest control and your account, directly with you. Please contact the management office so our team can review your concerns and provide any clarification or assistance available. We appreciate you recognizing Shannon’s efforts and wish you the best moving forward.

GoogleApex Johnson City·Emma G.·24d ago
negativeDisputed
1.0

Drove 50 minutes from Greeneville for a tour, ended up being a wasted trip. The leasing agency uses AI which was completely wrong about where to go for the tour, the apartments.com listing did not tell which apartment number it was. After finally reaching someone and getting dire…

MaintenanceStaff
Business response· Aug 18, 2026 · posted via API

We’re very sorry to hear about your experience and especially that you drove 50 minutes for a tour that did not go as planned. We understand how frustrating it must have been to receive incorrect directions, have difficulty accessing the apartment, and then discover it was not the unit you intended to view. This is not the experience we want for prospective residents. We appreciate you bringing this to our attention and will be reviewing the tour process to help prevent these issues moving forward.

GoogleCourtney Square·Diana·24d ago
positiveResponded
5.0

Great place to visit. I am currently trying to make Courtney square my new home

Business response· Aug 14, 2026 · posted via API

Thank you for the kind words! We’re so glad you enjoyed your visit, and we’d love to welcome you home to Courtney Square! We hope to see you as one of our newest residents soon!

GoogleCourtney Square·Diana Entrekin·24d ago
positiveResponded
5.0

Great place to visit. I am currently trying to make Courtney square my new home

Business response· Aug 14, 2026 · posted via API

Thank you for the kind words! We’re so glad you enjoyed your visit, and we’d love to welcome you home to Courtney Square! We hope to see you as one of our newest residents soon!

AApartments.comRhodes Ferry·Anonymous·2mo ago
negativeResponded
1.0

Spider infestation — Rhodes ferry is not what it used to be when I first moved here. I would request pest control and pest control would come out and service my unit every week. Now they schedule them to come out the 2nd and 4th week of month and even then when you request pest c…

Pests
Business response· Jul 23, 2026 · posted manually

Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating ongoing pest concerns can be. Resident comfort is very important to us. Our pest control service is scheduled on designated service days to ensure all resident requests are addressed efficiently, but we certainly want to make sure your concerns receive the attention they deserve. We also appreciate you bringing the overgrown tree branches and spider activity around your balcony to our attention. Please contact the leasing office at your earliest convenience so we can review your pest control requests, inspect the landscaping around your building, and work with our maintenance and pest control teams to address these concerns. We value your residency and appreciate the opportunity to make this right.

AApartments.comBlue Ridge·Anonymous·2mo ago
positiveResponded
5.0

overall good experience — Been here almost a year. Neighbors are respectful and quiet for the most part. Maintenance fixed our dishwasher issue same day we reported it which was impressive. Great spot if you want easy access to I-81 without being right on top of the highway noise…

MaintenanceNoiseParking
Business response· Jul 22, 2026 · posted manually

Thank you for your wonderful review! We're so glad to hear you've had a positive experience during your time in our community. It's great to know you've enjoyed the peaceful atmosphere, convenient location, and that our maintenance team was able to quickly resolve your dishwasher issue. We truly appreciate your kind words and are grateful to have you as a resident. Thank you for choosing to call our community home!

AApartments.comAxis at Rocket City·Anonymous·2mo ago
positiveResponded
5.0

Good place — Good place to live, no major issues. Rent is reasonable and the property is well kept.

Fees & Billing
Business response· Jul 22, 2026 · posted manually

Thank you for your positive review! We're glad to hear you're enjoying your experience and that you find our community well-maintained with great value. We appreciate you taking the time to share your feedback and are happy to have you as part of our community!

GoogleThe Henry·michael weems·2mo ago
positiveResponded
5.0

The property is very clean and neat. The property manager is very knowledgeable and the technician seem really nice. The day I showed up Lawn care was cleaning up the lawns this looks like a great quiet place to live. I will definitely be telling everyone I know about it.

StaffNoiseCleanliness
Business response· Jul 22, 2026 · posted via API

Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience during your visit. It's great to know our community made a great first impression and that our property manager and maintenance technician were able to provide excellent service. We're also happy you noticed the care that goes into keeping the grounds looking their best. We truly appreciate your recommendation and hope to welcome you to our community soon!

AApartments.comRhodes Ferry·Anonymous·2mo ago
negativeResponded
1.0

My Disappointment with management — My request for repairs for the underneath structure of shower stability was not taken seriously until a 3rd party contractor second the notion. After escalation to region manager about spiders, we were undermined as is we were at fault for the…

StaffNoisePests
Business response· Jul 22, 2026 · posted manually

Thank you for sharing your feedback. We’re sorry to hear that your experience has not met your expectations. We take concerns regarding maintenance, pest control, and community conditions seriously, and we regret that you feel your concerns were not handled with the level of urgency and care you expected. We appreciate you bringing these matters to our attention, as resident feedback helps us identify areas where we can improve. We would like the opportunity to better understand your concerns and work toward a resolution. Please reach out to our management team directly so we can review the details and assist further.

AApartments.comAxis on Beltline·Anonymous·2mo ago
positiveResponded
5.0

good space — We've been residents here for almost a year now and it's been great overall. The floor plans are well designed with good closet space. Only minor complaint is that package delivery can be a little confusing sometimes but not a big deal. The proximity to Wheeler Lake…

ParkingSafety
Business response· Jul 22, 2026 · posted manually

Thank you for your wonderful review! We're thrilled to hear you've enjoyed your first year in our community and that the spacious floor plans and closet space have been a great fit for your needs. We also appreciate your feedback regarding package delivery, as it helps us identify opportunities to improve the resident experience. It's great to know you've been taking advantage of our convenient location near Wheeler Lake. Thank you for choosing to call our community home—we're grateful to have you as a resident!

AApartments.comAxis at Rocket City·Anonymous·2mo ago
positiveResponded
5.0

The pool area is really nice — Been at Axis almost a year now and its been solid. The pool area is really nice in the summer and they keep it maintained well. One thing I really like is how responsive the leasing team is - they actually answer emails and return calls which seems…

StaffAmenities
Business response· Jul 22, 2026 · posted manually

Thank you for your wonderful review! We're so glad to hear you've had a great experience during your time at Axis. It's great to know you've been enjoying the pool and that our team has made a positive impression with responsive communication and customer service. We truly appreciate your kind words and are grateful to have you as part of our community. Thank you for choosing Axis as your home!

AApartments.comAxis on Beltline·Anonymous·2mo ago
positiveResponded
5.0

Really i am impressed — Really impressed with the quality of the finishes in these units. Stainless appliances, nice countertops, and the bathrooms look updated too. Happy we chose Axis.

Business response· Jul 22, 2026 · posted manually

Thank you for your fantastic review! We're delighted to hear you're enjoying the quality and modern finishes in your apartment. It's wonderful to know the updated features, including the stainless steel appliances, countertops, and bathrooms, have made such a great impression. We're honored you chose Axis as your home and truly appreciate you taking the time to share your experience!

AApartments.comAxis on Roan·Anonymous·2mo ago
positiveResponded
5.0

everything has been great — Just moved in last month and so far everything has been great! The location on Roan Street is super convenient for getting to downtown Johnson City and ETSU campus. Maintenance team came out same day when I had an issue with my AC unit which was really…

MaintenanceStaffMove-In
Business response· Jul 22, 2026 · posted manually

Thank you for your fantastic review! We're so glad to hear your first month has been a great experience. It's wonderful to know you're enjoying our convenient location near downtown Johnson City and ETSU, and we're especially happy our maintenance team was able to resolve your AC issue so quickly. We appreciate you choosing our community and look forward to continuing to provide you with a great place to call home!

AApartments.comAxis on Beltline·Anonymous·2mo ago
positiveResponded
5.0

Good spot — Good spot if you work in Huntsville but want to avoid the city prices. The commute on 565 is pretty straightforward and Decatur has everything you need.

Parking
Business response· Jul 22, 2026 · posted manually

Thank you for your great review! We're glad to hear you're enjoying our convenient location and that the easy commute to Huntsville, along with the value of living in Decatur, has made your experience a positive one. We appreciate your recommendation and are grateful to have you as part of our community. Thank you for choosing to call our community home!

AApartments.comAxis at Rocket City·Anonymous·2mo ago
positiveResponded
5.0

good experience overall — We've been at Axis for about 8 months now and it's been a good experience overall. The location really can't be beat if you work anywhere near Research Park or the Arsenal. Apartments are clean and modern enough, plus the staff in the leasing office has…

StaffParkingCleanliness
Business response· Jul 22, 2026 · posted manually

Thank you for your wonderful review! We're thrilled to hear you've had a great experience during your first eight months at Axis. It's fantastic to know you're enjoying our convenient location, clean apartment homes, and the support you've received from our leasing team. We truly appreciate your kind words and are grateful to have you as part of our community. Thank you for choosing Axis as your home!

AApartments.comAxis on Roan·Anonymous·2mo ago
positiveResponded
5.0

Nice apartments — Nice apartments overall but parking can be tight when everyone's home in the evenings. The amenities are solid though and my unit stays pretty quiet even with neighbors above me. Would definitely recommend checking it out if your looking in the area.

NoiseParking
Business response· Jul 22, 2026 · posted manually

Thank you for taking the time to share your experience! We're happy to hear you're enjoying your apartment, the community amenities, and the peaceful atmosphere in your home. We also appreciate your feedback regarding parking, as resident input helps us continue improving our community. Thank you for your recommendation—we're grateful to have you as part of our community!

AApartments.comBlue Ridge·Anonymous·2mo ago
positiveResponded
5.0

great landing spot — My wife and I moved here from out of state for work and Blue Ridge has been a great landing spot. The staff made the move-in process really easy and answered all our questions about the area. We've enjoyed exploring the farmers market downtown and hiking at W…

StaffParkingCleanlinessMove-In
Business response· Jul 22, 2026 · posted manually

Thank you so much for your thoughtful review! We're honored that Blue Ridge could be a welcoming home as you and your wife settled into the area. It's wonderful to hear our team made your move-in experience smooth and that you've been enjoying everything the community has to offer, from the downtown farmers market to weekends at Winged Deer Park. We're thrilled your apartment has been a clean, comfortable, and affordable fit for your needs. Thank you for choosing Blue Ridge—we're so glad to have you both as part of our community!

GoogleRhodes Ferry·Slate Jones·2mo ago
positiveResponded
5.0

great location, walking distance to the park and bank street. i love it.

Parking
Business response· Jul 23, 2026 · posted via API

Thank you for your wonderful review! We're so glad you're enjoying our convenient location and that being within walking distance of the park and Bank Street has made your experience even better. We appreciate you choosing our community and are happy to have you as a resident!

GoogleHillside Place·Dominik Pitts·2mo ago
positiveResponded
5.0

Perfect spot for graduate students or young professionals. Not too far from downtown Knoxville and Market Square when you want to go out but far enough that its peaceful.

Parking
Business response· Jul 21, 2026 · posted via API

Thank you, Dominik, for your wonderful 5-star review! We're so glad you're enjoying the balance Hillside Place offers, close enough to downtown Knoxville and Market Square for convenience, while still providing a peaceful place to call home. We appreciate you taking the time to share your experience and are happy to have you as part of our community!

GoogleBlue Ridge·Guadalupe Booker·2mo ago
positiveResponded
5.0

Moved in last month and so far everything's been smooth. The units are updated and the area feels safe. Only thing is the laundry facilities can get busy on weekends but thats pretty normal for apartment living.

Move-InSafety
Business response· Jul 21, 2026 · posted via API

Thank you for your 5-star review, Guadalupe! We're so happy to hear your move-in experience has gone smoothly and that you're enjoying your updated apartment and the sense of safety in our community. We appreciate your feedback about the laundry facilities as well. Thank you for choosing Blue Ridge Apartments, and we're glad to have you as part of our community!

GooglePark Place·hema latha·2mo ago
positiveResponded
5.0

The amenities are better than expected and I actually use the clubhouse for working from home sometimes when I need a change of scenery. Wish the coffee bar was open on weekends but thats just me being picky lol.

Amenities
Business response· Jul 21, 2026 · posted via API

Thank you for your wonderful 5-star review, Hema! We're delighted to hear you're enjoying the amenities and that the clubhouse has become a great spot for working from home when you need a change of scenery. We also appreciate your feedback about the coffee bar. Thank you for sharing your experience, and we're so glad to have you as part of the Park Place community!

GoogleBlue Ridge·Penny Murr·2mo ago
positiveResponded
4.0

Business response· Jul 21, 2026 · posted via API

Thank you for the 5-star rating, Penny! We truly appreciate you taking the time to support Blue Ridge Apartments. We're glad to have you as part of our community and hope you continue to enjoy your experience with us. If there's ever anything we can do for you, please don't hesitate to reach out!

GoogleHillside Place·Alexa Stewart·2mo ago
negativeResponded
1.0

I’ve been here for over two years and the initial move in and there were minimal issues and minimal problems. Fast forward to after a year of living here, my sink has fallen down and was supposed to be re-caulked and placed back, they did this but used the same caulk so the sink…

MaintenanceStaffParkingMove-InAmenities
Business response· Jul 21, 2026 · posted via API

Thank you for taking the time to share your feedback, Alexa. We're truly sorry to hear about your experience and understand how frustrating it must be to deal with ongoing maintenance concerns that you feel have not been fully resolved. This is not the level of service we strive to provide our residents. We take your comments seriously and would appreciate the opportunity to review the issues you've outlined, including the repairs to your sink, HVAC concerns, and other maintenance items. We also apologize for any confusion regarding our community amenities. Please contact the leasing office at your earliest convenience so our management team can work with you to address these concerns and find an appropriate resolution. We appreciate your long-term residency and hope to have the opportunity to improve your experience.

GoogleWindsor·S M·2mo ago
negativeResponded
1.0

Do not recommend these apartments to anyone rent is way too high for the AC not to work and they will not come out and fix it

MaintenanceFees & Billing
Business response· Jul 14, 2026 · posted via API

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it is to be without a properly functioning AC, especially during warmer weather. Providing a comfortable home for our residents is a top priority, and we'd like the opportunity to address your concerns. Please contact our leasing office directly so we can review your maintenance request and work toward a resolution as quickly as possible.

GoogleHillside Place·Myla Lester·2mo ago
positiveResponded
5.0

Really happy with our decision to move here last fall. The apartment stays comfortable temperature wise which is nice and our AC unit works great during those hot Tennessee summers.

Maintenance
Business response· Jul 10, 2026 · posted via API

Thank you for your wonderful review! We're so glad to hear you're happy with your decision to make our community your home. It's great to know your apartment has kept you comfortable year-round and that your AC has been performing well during those hot Tennessee summers. We truly appreciate your feedback and are grateful to have you as part of our community!

GoogleAxis on Beltline·Adrian Le·2mo ago
positiveResponded
5.0

Really happy with my apartment here! The location is perfect for getting to work in Huntsville but still has that small town vibe. My unit has great natural lighting and the kitchen is way bigger than my last place. Only complaint is that package delivery can be a little disorgan…

Safety
Business response· Jul 10, 2026 · posted via API

Thank you so much for your thoughtful review! We're thrilled to hear you're enjoying your apartment, the spacious kitchen, and the natural light, as well as our convenient location with easy access to Huntsville while still offering a small-town feel. We also appreciate your feedback regarding package deliveries and will continue looking for ways to improve that experience. Thank you for recommending Axis—we're grateful to have you as part of our community!

GooglePark Place·Melani Vargas·2mo ago
positiveResponded
5.0

Good location right off Bell Ridge and close to the interstate. Units are spacious and we got a corner apartment with extra windows which is nice. Rent is fair for what you get in this area.

Fees & Billing
Business response· Jul 8, 2026 · posted via API

Thank you for taking the time to share your experience! We're so glad you're enjoying our convenient location, spacious apartment homes, and the extra natural light from your corner unit. It's great to hear you feel you're getting good value, and we appreciate your recommendation. Thank you for choosing to call our community home!

GoogleAxis at Rocket City·Magnolia Cruz·2mo ago
positiveResponded
5.0

Moved in last month and so far so good! Apartments are clean, maintenance is quick, and I can get to work at Redstone in no time. Would definitely recommend if you're working in the area.

MaintenanceCleanlinessMove-In
Business response· Jul 7, 2026 · posted via API

Thank you for your great review! We're thrilled to hear your first month has been a positive experience. It's wonderful to know you've found your apartment clean, our maintenance team responsive, and the convenient location makes your commute to Redstone so easy. We truly appreciate your recommendation and look forward to continuing to provide you with an excellent place to call home!

GoogleAxis on Beltline·Jack Cross·2mo ago
positiveResponded
5.0

We've been residents for almost a year now and have had a great experience. The complex is always clean and well-kept. Love that we're so close to the lake - we take our kayaks out almost every weekend when the weather's nice. Management is professional and handles any maintenanc…

MaintenanceCleanlinessFees & Billing
Business response· Jul 7, 2026 · posted via API

Thank you for your wonderful review! We're so happy to hear you've had such a positive experience during your first year with us. It's great that you're able to take advantage of the nearby lake and enjoy kayaking on the weekends! We appreciate your kind words about our team, community upkeep, and maintenance service. Thank you for choosing to call our community home—we look forward to many more great years with you!

GoogleBlue Ridge·Aden Everett·2mo ago
positiveResponded
5.0

Perfect for anyone working at the VA or Johnson City Medical Center - literally minutes away from both. Rent is fair and utilities haven't been crazy high even with the AC running all summer.

MaintenanceFees & Billing
Business response· Jul 6, 2026 · posted via API

Thank you for your wonderful review! We're so glad our convenient location has been a great fit for your lifestyle and that you've found our community to be a great value. It's also great to hear your utility costs have remained manageable, even during the summer months. We truly appreciate your feedback and are grateful to have you as part of our community!

GoogleHillside Place·Nicole Bonilla·2mo ago
positiveResponded
5.0

Nice place overall with good value. Management could communicate a bit better about maintenance schedules but they do get things done eventually. The pool area is really nice and my kids enjoy it all summer long.

MaintenanceAmenities
Business response· Jul 6, 2026 · posted via API

Thank you for taking the time to share your feedback! We're happy to hear you find our community to be a great value and that your family enjoys spending time at the pool during the summer. We also appreciate your comments about maintenance communication. Feedback like yours helps us identify opportunities to improve, and we'll continue working to provide more timely updates while delivering the quality service our residents deserve. Thank you for being a valued member of our community!

GooglePark Place·Roger Harvey·2mo ago
positiveResponded
5.0

Love the updated appliances in our unit and the fact that trash pickup is right outside the building. Small things like that make a difference when your busy with work and school.

Cleanliness
Business response· Jul 6, 2026 · posted via API

Thank you for sharing your experience! We're so glad you're enjoying the updated appliances and that conveniences like doorstep trash pickup are making your daily routine a little easier. It's the small details that can make a big difference, especially with a busy work and school schedule. We appreciate you choosing to call our community home!

GoogleAxis at Rocket City·Moises Thornton·2mo ago
positiveResponded
5.0

The location is fantastic and the property is well kept. Only thing is sometimes packages sit in the office longer than I'd like before I get notified, but thats pretty minor. Overall happy with the decision to rent here.

StaffFees & Billing
Business response· Jul 2, 2026 · posted via API

Thank you for sharing your experience! We're delighted to hear you're enjoying our convenient location and that you've noticed our team's efforts to keep the community well maintained. We also appreciate your feedback regarding package notifications and will keep it in mind as we continue looking for ways to improve our service. Thank you for choosing to call our community home—we're so glad to have you as a resident!

GoogleAxis on Beltline·Brian Decker·2mo ago
positiveResponded
5.0

The apartments are beautiful and location is great but I do wish there was a dog park on site since alot of residents have pets. Still a really solid place tho and I'm happy here overall.

ParkingAmenities
Business response· Jul 2, 2026 · posted via API

Thank you for taking the time to leave us a review! We're thrilled to hear you're enjoying your apartment, our convenient location, and your overall experience in the community. We also appreciate your suggestion about adding a dog park. Resident feedback like yours is valuable as we continue looking for ways to enhance our community. Thank you for choosing to call our community home!

GoogleBlue Ridge·Yasmin Sims·2mo ago
positiveResponded
5.0

Really happy with our experience here! The neighborhood is peaceful and we're close enough to downtown to enjoy the restaurants and breweries on weekends. Staff has been helpful whenever we've needed anything.

Staff
Business response· Jul 2, 2026 · posted via API

Thank you for your wonderful review! We're so glad to hear you've been enjoying your experience with us. It's great that you've found the community peaceful while still being close to all that downtown has to offer. We also appreciate your kind words about our team—they're always happy to help. Thank you for choosing to call our community home!

GoogleHillside Place·Jackson Alfaro·2mo ago
positiveResponded
5.0

Great value for the size of apartment you get. Close to UT which was perfect for us.

Business response· Jul 2, 2026 · posted via API

Thank you for your great review! We're happy to hear you're enjoying the value and spaciousness of your apartment. We're also glad our convenient location near UT has been a great fit for your needs. We appreciate you choosing our community and look forward to continuing to provide you with a wonderful place to call home!

GooglePark Place·Bryan Bradford·2mo ago
positiveResponded
5.0

Really clean property and the landscaping team does a great job keeping everything looking nice. Pool area was perfect this summer and my kids enjoyed it. Management is friendly and professional whenever we stop by the office.

StaffCleanlinessAmenities
Business response· Jul 2, 2026 · posted via API

Thank you for your kind words! We're so glad to hear you've enjoyed your experience in our community. It's wonderful to know our landscaping team has helped keep the property looking its best and that your family was able to enjoy the pool this summer. We also appreciate your compliments about our management team—we're committed to providing friendly, professional service to all of our residents. Thank you for taking the time to share your feedback, and we're happy to have you as part of our community!

GoogleBeaver Hollow·Brittany Wilson·2mo ago
negativeResponded
1.0

Just last week the office made it appear to the public their hrs of operation changes from Tuesdays and Thursdays to only Thursdays ironically afterg fiance had a conversation the week prior with a maintenance man who was on the phone with someone who works in office and he made…

MaintenanceStaffNoise
Business response· Jul 1, 2026 · posted via API

Thank you for sharing your concerns. We take resident feedback seriously and understand the importance of feeling safe and supported within your community. We are committed to addressing concerns promptly and encourage residents to communicate any issues directly with the management team so they can be properly reviewed and handled. Please reach out to the leasing office at your earliest convenience so we can discuss your concerns in more detail and ensure they are directed to the appropriate parties. We appreciate the opportunity to address this matter and work toward a resolution.

GoogleThe Charlie·Crystal Martin·2mo ago
positiveResponded
5.0

Are there patios or balcony to enjoy outside?

Business response· Jul 1, 2026 · posted via API

Thank you for your question! Yes, our community offers homes with private patios or balconies where residents can enjoy some fresh air and outdoor space. We’d be happy to provide more details about available floor plans and help you find the perfect home. Please feel free to reach out to our leasing team!

GoogleHillside Place·David Branch·2mo ago
negativeResponded
1.0

Business response· Jun 30, 2026 · posted via API

Thank you for bringing this to our attention. I am very sorry to hear that your recent experience did not meet your expectations. We pride ourselves on providing high-quality service, and it’s clear we missed the mark here. We want to make this right. Please reach out to our team directly at (865-281-0067 and reference this review so we can investigate what happened and find a solution for you.

GoogleAura Apartments·jaz m.·2mo ago
negativeResponded
1.0

do not stay here. roach infestation as soon as we moved in, the maintenance man never did his job and would regularly knock twice then unlock the door and walk in without saying anything to us, they ILLEGALY raised our rent $200 in the middle of the lease, our apartment REEKED of…

MaintenanceNoiseParkingPestsFees & BillingMove-In
Business response· Jun 30, 2026 · posted via API

Thank you for bringing these serious matters to our attention. What you have described does not reflect our standards, and we take allegations regarding safety, unauthorized entry, and illegal lease changes incredibly seriously. We would like to investigate these issues immediately, particularly regarding your maintenance experiences and rent concerns. Please contact our corporate management team directly at (256-881-5046 so we can gather your former apartment details and address this properly.

GoogleWindsor·Micachou Herard·2mo ago
positiveResponded
5.0

Business response· Jul 2, 2026 · posted via API

Thank you so much for the 5-star rating! We truly appreciate you taking the time to share your support. It means a lot to our team, and we're glad you're having a great experience in our community. If there's ever anything you need, we're always here to help!

AApartments.comAxis at Rocket City·Anonymous·2mo ago
positiveResponded
5.0

Great apartments — Great apartments, love the layout and finishes. Close to everything we need in Huntsville.

Business response· Jun 26, 2026 · posted manually

Thank you so much for the 5-star review! We're thrilled to hear that you love your apartment's layout and finishes. Being close to everything Huntsville has to offer is definitely a huge plus. We are so glad you chose to call us home!

AApartments.comApex Johnson City·Anonymous·2mo ago
positiveResponded
5.0

The apartments are well-maintained, spacious, and the area is super — Been living here for about 8 months now and honestly couldn't be happier. The apartments are well-maintained, spacious, and the area is super convenient to ETSU and the medical center. Would definitely recommen…

Business response· Jun 26, 2026 · posted manually

Thank you so much for the 5-star review! We are thrilled to hear that you've had such a happy 8 months with us so far. It's wonderful to know you're enjoying your spacious apartment and our convenient location near ETSU and the medical center. Your recommendation means the world to us—thanks for being a great part of our community here in JC!

GoogleApex Johnson City·Mrchandrakanta Mallick·2mo ago
positiveResponded
5.0

Management could be a bit more communicative about building updates, but overall the living experience has been good. The apartments themselves are really nice with modern finishes and good natural light. I've been here almost a year now.

Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to share your experience! We are thrilled to hear that you’ve enjoyed your first year with us and that you love the modern finishes and natural light in your apartment. We also appreciate your honest feedback regarding our communication. We are always looking for ways to improve, and we will work on being more proactive with our building updates moving forward. Thank you for helping us make our community better!

AApartments.comAxis at Rocket City·Anonymous·2mo ago
positiveResponded
5.0

Really nice community — Really nice community and well kept grounds. Only thing is the package delivery area gets kinda crowded sometimes but thats a minor thing. Would definitely recommend to anyone moving to the Huntsville area for work!

CleanlinessSafety
Business response· Jun 26, 2026 · posted manually

Thank you for taking the time to leave us a review! We're glad to hear you love our well-kept grounds and would recommend us to Huntsville newcomers. We appreciate the heads-up about the package area getting crowded, and we’ll look into ways to streamline that process. Welcome to the area!

AApartments.comAxis on Roan·Anonymous·2mo ago
positiveResponded
5.0

Great place — Great place to live while attending East Tennessee State! The commute is literally 5 minutes and I love having my own washer/dryer in the unit. Staff has been awesome every time I've stopped by the office.

Staff
Business response· Jun 26, 2026 · posted manually

Thanks for the awesome feedback! We're so glad you chose us for your housing while attending East Tennessee State. It's great to hear you're loving the convenient commute and the in-unit laundry. Stop by and see us in the office anytime!

AApartments.comAxis on Beltline·Anonymous·2mo ago
positiveResponded
5.0

The neighborhood is quiet and feels safe — The neighborhood is quiet and feels safe which was important to us. Maintenance has been responsive the couple times we've needed them and the grounds are kept up nicely. After checking out Point Mallard Park nearby we knew this area was…

MaintenanceNoiseParkingCleanlinessSafety
Business response· Jun 26, 2026 · posted manually

Thank you for sharing your experience! We love hearing that our maintenance team is taking great care of you and that you're enjoying the quiet, safe atmosphere. Point Mallard Park is definitely a highlight of the neighborhood! We’re so glad you chose to call this area home.

AApartments.comBlue Ridge·Anonymous·2mo ago
positiveResponded
5.0

The apartments are nice — The apartments are nice and management does their job. Can't really complain about anything. Parking spots are a decent size too which is nice when you've got a bigger vehicle.

Parking
Business response· Jun 24, 2026 · posted manually

Honestly, having a parking lot that doesn't force you to play a high-stakes game of Operation every time you park a bigger vehicle is an underrated luxury. There is nothing worse than tight spaces when you're just trying to get home. It sounds like you hit the trifecta of apartment living: solid management, prompt maintenance, and actually practical amenities.

AApartments.comHillside Place·Anonymous·2mo ago
positiveResponded
5.0

really convenient — Moved in last month and the location is really convenient for getting around Knoxville. Maintenance fixed my leaky faucet within a day of reporting it. Appreciate how clean they keep the common areas too.

MaintenanceCleanlinessMove-In
Business response· Jun 24, 2026 · posted manually

Either way, finding another place with lightning-fast maintenance and immaculate common areas is an absolute win. Knoxville is a great city to get around, whether you're exploring downtown, hitting the Tennessee Riverwalk, or heading toward the Smokies.

AApartments.comPark Place·Anonymous·2mo ago
positiveResponded
5.0

Great — Great spot for grad students! I'm finishing my degree at ETSU and the quiet hours policy actually gets enforced here which is rare. Maintenance fixed my disposal within hours of putting in a request.

MaintenanceNoiseParking
Business response· Jun 24, 2026 · posted manually

That sounds like an absolute jackpot for grad school! Finding a place that actually enforces quiet hours and tackles maintenance requests within hours is like spotting a unicorn in the wild. It makes a massive difference when management actually respects your peace and your time, especially when you're grinding through the end of a degree at ETSU. Cheers to a smooth finish and a stress-free living situation!

GoogleSuncrest Estates·fun times·3mo ago
negativeResponded
1.0

THIS PLACE IS SO BAD!!!!

Business response· Jul 1, 2026 · posted via API

We’re sorry to hear that you feel this way. We take resident feedback seriously and would appreciate the opportunity to better understand your concerns and address any issues you may have experienced. Please reach out to our management team directly so we can discuss your experience and work toward a resolution.

GoogleSuncrest Estates·yes no·3mo ago
negativeResponded
1.0

This place is no good!

Business response· Jun 24, 2026 · posted via API

Hi!, I’m very sorry to hear that your experience didn’t live up to expectations. We take all feedback seriously and would love to know more about what went wrong so we can fix it. Please feel free to reach out to us directly at (865) 672-9129 so we can make things right.

GoogleSuncrest Estates·idk idfk·3mo ago
negativeResponded
1.0

This place is so bad! Nothing ever gets fixed and nothing really works right. I know many people that have mold and they have called to get it fixed and it never gets fixed.

Business response· Jun 24, 2026 · posted via API

Thank you for sharing your experience! We're so glad you chose to call Park Place home this past year and that our Johnson City location has worked out so perfectly for you. We appreciate the recommendation!

GoogleAxis at Rocket City·Kiaan Estrada·3mo ago
positiveResponded
5.0

Great community, friendly neighbors, and super close to shopping and restaurants. We've been here six months and haven't had any major issues. The pool was great during the summer!

NoiseAmenities
Business response· Jun 24, 2026 · posted via API

Thank you so much for the wonderful review! We are thrilled to hear that you've been enjoying your first six months with us and that you're loving our friendly community and convenient location. The pool is definitely a resident favorite, and we’re so glad you got to enjoy it last summer. Thanks for being a great part of our community!

GoogleAxis on Beltline·Sawyer Davidson·3mo ago
positiveResponded
5.0

Moved here from out of state and Axis has been perfect. Close enough to everything I need but quiet and peaceful. Highly recommend!

Noise
Business response· Jun 24, 2026 · posted via API

Thank you so much for the wonderful review! We are so glad we could help make your out-of-state move a smooth one. It’s great to hear you’re enjoying the quiet, convenient atmosphere here at Axis. Welcome home!

AApartments.comAxis at Rocket City·Anonymous·3mo ago
positiveResponded
5.0

Perfect location — Perfect location for my job and rent is fair. Everyone recommended.

Fees & Billing
Business response· Jun 24, 2026 · posted manually

Thank you for your review! We're delighted to hear that our convenient location and affordable pricing have made your experience a positive one. We appreciate your recommendation and are grateful to have you as part of our community. Please let us know if there's ever anything we can do to make your stay even better!

GoogleKingsport Crossing·Case Duke·3mo ago
positiveResponded
5.0

Clean and quiet community.

NoiseCleanliness
Business response· Jun 24, 2026 · posted via API

Thank you so much for the review! Our team works hard every day to keep the grounds beautiful and maintain a peaceful environment for our residents, so we truly appreciate you noticing. Thanks for sharing your experience!

GooglePark Place·Melani Hancock·3mo ago
positiveResponded
5.0

Been at Park Place for almost a year now and its been a positive experience overall. Close to everything I need in Johnson City without being right in the middle of all the traffic. Would reccomend checking it out if your apartment hunting in the area.

Parking
Business response· Jun 24, 2026 · posted via API

Thank you so much for the review! Our maintenance and grounds teams work incredibly hard every day to keep the property looking its best, so we truly appreciate you noticing and highlighting their efforts. Thank you for calling our community home!

GoogleAxis on Beltline·Erin Moyer·3mo ago
positiveResponded
5.0

Great spot if you like being near the water. My friends come visit and we always hit up Point Mallard or go out on the lake. Apartment itself is nice too with updated everything.

Parking
Business response· Jun 23, 2026 · posted via API

Thank you so much for the 5-star review! We love hearing that you and your friends make the most of being so close to Point Mallard and the lake—it really is the perfect location for some fun on the water. We're also thrilled to hear you're loving the updated apartment. Thanks for making us your home base for weekend adventures!

AApartments.comHillside Place·Anonymous·3mo ago
positiveResponded
5.0

Would recommend to friends looking in this area. — Been here almost two years now and overall its been good. Apartments are spacious with decent closet space. Only downside is parking can get tight when everyone's home but manageable. Would recommend to friends looking in this ar…

Parking
Business response· Jun 22, 2026 · posted manually

Two years is a fantastic milestone! That really says a lot about the quality of the place, especially since you’re still happy to recommend it to friends. The "after-work parking crunch" is definitely a classic apartment hurdle, but it's great that it's still manageable and hasn't taken away from the spacious layout and overall positive vibe. Finding a spot that holds up after two full years of daily life—and still feels like a fair deal—is a major win.

AApartments.comAxis at Rocket City·Anonymous·3mo ago
positiveResponded
5.0

good — The amenities here are pretty good and I like that its quiet most of the time. We took a drive over to the Botanical Garden last weekend and its so close by which is nice. The apartment itself has good storage and the kitchen is way bigger than our last place.

Noise
Business response· Jun 22, 2026 · posted manually

It sounds like you’ve found a really great spot! There is nothing quite like having a quiet place to come home to, especially when it comes with a spacious kitchen and enough storage to actually breathe.

AApartments.comBlue Ridge·Anonymous·3mo ago
positiveResponded
5.0

one of the better apartment complexes in Johnson City — Honestly one of the better apartment complexes in Johnson City. My unit stays cool in summer and warm during those cold East Tennessee winters. Management doesn't bug you but they're there when you need them which is the per…

Pests
Business response· Jun 22, 2026 · posted manually

Thank you for your kind words! We're thrilled to hear that you're enjoying the comfort of your home throughout the seasons and that our team has struck the right balance of being available when needed while respecting your space. We appreciate you taking the time to share your experience and are grateful to have you as part of our community!

AApartments.comApex Johnson City·Anonymous·3mo ago
positiveResponded
5.0

Clean and comfortable place to live — Clean and comfortable place to live. Rent is fair for what you get.

CleanlinessFees & Billing
Business response· Jun 22, 2026 · posted manually

That balance is so hard to find, but it makes all the difference. When you feel like your rent is actually fair for a clean, comfortable, and modern space, it makes it so much easier to just relax and enjoy your home.

AApartments.comAura Apartments·Anonymous·3mo ago
positiveResponded
5.0

The floor plans are modern and spacious — Moved here from out of state for work at Redstone and couldn't be happier with my choice. The floor plans are modern and spacious, plus its super close to everything I need on a daily basis.

Business response· Jun 22, 2026 · posted manually

Welcome to the area! Relocating out of state for work can be a whirlwind, but it sounds like you hit the ground running and found the perfect landing pad. Being so close to Redstone Arsenal makes that daily commute incredibly smooth, and having a modern, spacious layout definitely helps a new place feel like home much faster. It really is a prime location—you get that quiet, peaceful vibe at home but can still be at the Botanical Garden or running errands in just a few minutes.

AApartments.comAxis on Roan·Anonymous·3mo ago
positiveResponded
5.0

Perfect location for access to shopping and restaurants. — Perfect location for access to shopping and restaurants.

Business response· Jun 22, 2026 · posted manually

Thank you for your review! We're glad you're enjoying our convenient location and the easy access to shopping, dining, and everything the area has to offer. We appreciate you choosing our community and hope you continue to enjoy your experience here!

AApartments.comAxis on Beltline·Anonymous·3mo ago
positiveResponded
5.0

Apartments are clean and well maintained — Moved here from out of state and the leasing team made everything smooth even though I couldn't see it in person first. The virtual tour matched what I got when I arrived. Apartments are clean and well maintained.

StaffCleanliness
Business response· Jun 22, 2026 · posted manually

We are so thankful for your positive review! We strive for a smooth and easy process and are glad to know you are happy with your result!

AApartments.comHillside Place·Anonymous·3mo ago
positiveResponded
5.0

great — My daughter attends UT and this was the perfect spot for her. Affordable rent and she can get to campus in like 10 minutes. We're from Nashville and visited her last weekend and really liked the grounds!

ParkingCleanlinessFees & Billing
Business response· Jun 18, 2026 · posted manually

Thank you for sharing your experience! We're so glad our community has been a great fit for your daughter while she attends UT. It's wonderful to hear that the convenient location, affordable pricing, and well-maintained grounds have made a positive impression on both of you. We appreciate your visit and your kind words, and we're grateful to have your daughter as part of our community!

AApartments.comPark Place·Anonymous·3mo ago
positiveResponded
5.0

everything best — We've been here two years now and keep renewing our lease. The updates they've made to common areas look fantastic and rent increases have been reasonable compared to what friends are paying elsewhere in Johnson City.

Fees & Billing
Business response· Jun 18, 2026 · posted manually

Thank you for your continued residency and for renewing with us for another year! We're thrilled to hear you've enjoyed the improvements to our community spaces and that you've found our rent increases to remain competitive. We work hard to enhance the living experience for our residents while providing great value, so your feedback means a lot. We appreciate you choosing to call our community home for the past two years and look forward to serving you for many more!

GoogleApex Johnson City·Lilyana Parks·3mo ago
positiveResponded
5.0

Really nice apartments in a great part of town!

Business response· Jun 18, 2026 · posted via API

Thank you for your kind review! We’re so glad to hear you’re enjoying the apartments and the location. We appreciate you being part of the community and are happy to provide a place you love calling home!

GoogleAura Apartments·Gianni Medrano·3mo ago
positiveResponded
5.0

Perfect spot if you work near Research Park or need easy highway access.

Parking
Business response· Jun 18, 2026 · posted via API

Thank you for sharing your experience! We’re so glad to hear the location has been a great fit for you, especially with the convenient access to Research Park and nearby highways. We appreciate your kind words and are happy to have you as part of the community!

GoogleAxis on Roan·Amelie Solis·3mo ago
positiveResponded
5.0

Love it here! Clean, safe, and affordable.

CleanlinessSafety
Business response· Jun 18, 2026 · posted via API

Thank you for the kind words! We’re so glad to hear you’re enjoying your experience and that you’ve found our community to be clean, safe, and affordable. We truly appreciate your support and are happy to have you as part of our community!

GoogleBlue Ridge·Ronin Dunn·3mo ago
positiveResponded
5.0

We've looked at a ton of places in the tri-cities and Blue Ridge offered the best combination of price and location. The apartment itself is in good shape and we haven't had any major issues in the 6 months we've been here. Definitely recommend checking them out if your searching…

Fees & Billing
Business response· Jun 18, 2026 · posted via API

Thank you for taking the time to share your experience! We’re so happy to hear that Blue Ridge stood out as the best fit in both value and location and that your first 6 months have been such a positive experience. It’s great to know your apartment has met your expectations and that your stay has been smooth so far. We truly appreciate your recommendation and look forward to continuing to make Blue Ridge feel like home!

GoogleHillside Place·Olive Pruitt·3mo ago
positiveResponded
5.0

Nice apartments but wish they allowed bigger dogs - thats really my only complaint tho. Everything else has been great and I feel safe here.

Safety
Business response· Jun 18, 2026 · posted via API

Thank you for sharing your experience! We’re so glad to hear you’ve enjoyed your time here and that you feel safe in the community — that means a lot to us. We appreciate your feedback regarding our pet policy and understand how important it is to find the right fit for every member of the family, including four-legged ones. Thanks again for your review and for being part of our community!

GoogleKingsport Crossing·Gatlin Campos·3mo ago
positiveResponded
5.0

Really appreciate how safe this complex feels. Good lighting in the parking areas and the neighbors are respectful. Close enough to downtown but far enough away to feel peaceful.

NoiseParkingSafety
Business response· Jun 23, 2026 · posted via API

Thank you so much for the 5-star review! We are absolutely thrilled to hear that you feel safe and peaceful in our community. Our team works hard to maintain bright, well-lit spaces and foster a respectful neighborhood, so knowing you are enjoying both our quiet atmosphere and our convenient location near downtown means the world to us. Thank you for making your home with us!

GooglePark Place·Jose L Prater·3mo ago
positiveResponded
5.0

The virtual tour option was super helpful when we were moving from Knoxville and couldnt drive down multiple times. What we saw online matched reality which isnt always the case. Happy with our choice to move here and the staff has been welcoming since day one.

Staff
Business response· Jul 1, 2026 · posted via API

Thank you for sharing your experience! We’re so glad our virtual tour helped make your move from Knoxville easier and gave you confidence in your decision before arriving. We’re thrilled to hear that your new home matched your expectations and that our team has made you feel welcomed from day one. We appreciate you choosing our community and are happy to have you as a resident!

AApartments.comAxis on Beltline·Anonymous·3mo ago
positiveResponded
5.0

Great — Love the open layout in the living areas! Great for entertaining and doesn't feel cramped at all.

Business response· Jun 15, 2026 · posted manually

We appreciate your feedback! Creating a seamless flow that maximizes space and comfort is always our goal. It’s wonderful to hear that the open layout hit the mark for you and provided the perfect backdrop for entertaining.

AApartments.comBlue Ridge·Anonymous·3mo ago
positiveResponded
5.0

Great place to live! — We moved here from out of state and the staff made the whole process really easy. The apartments are updated and clean, plus the area feels safe. Only thing is the laundry facilities can get busy on weekends but thats pretty normal for any apartment complex…

StaffCleanlinessSafety
Business response· Jul 31, 2026 · posted manually

Thank you for your wonderful review! We're so glad to hear that our team made your move from out of state a smooth and easy experience. It's great to know you're enjoying your updated apartment and feel safe in the community. We also appreciate your understanding about the laundry facilities during peak times and will continue looking for ways to provide the best experience possible. Thank you for choosing to call our community home!

AApartments.comKingsport Crossing·Anonymous·3mo ago
positiveResponded
5.0

Love it here! — We've been at Kingsport Crossing for about 6 months and its been solid. The location off Wilcox is super convenient for commuting to work and grabbing groceries. Only thing is sometimes the dumpster area gets a little full on weekends but they usually handle it pr…

Cleanliness
Business response· Jul 31, 2026 · posted manually

Thank you for taking the time to share your experience! We're delighted to hear you've enjoyed your first six months at Kingsport Crossing and that our convenient location has made your daily commute and errands easier. We also appreciate your feedback about the dumpster area. Our team works hard to address it as quickly as possible, especially during busy weekends. Thank you for being a valued resident—we're glad to have you as part of our community!

AApartments.comApex Johnson City·Anonymous·3mo ago
positiveResponded
5.0

The units are nice — The units are nice and updated which I appreciate, but I will say the parking can get tight when everyone's home in the evenings. Other than that small issue, it's been a solid place to call home and the staff has always been friendly when I stop by the offic…

StaffParkingCommunication
Business response· Aug 10, 2026 · posted manually

Thank you for the kind words and for taking the time to share your experience! We're so glad the updated units and our office team have added to a positive experience at Apex Johnson City. We hear you on the evening parking crunch — it's helpful feedback, and we're always looking at ways to make things run smoother for everyone.Thanks again for being part of our community!

AApartments.comAura Apartments·Anonymous·3mo ago
positiveResponded
5.0

Apartment finishes are nice — Great spot if you work on the arsenal or need easy highway access. Apartment finishes are nice and our unit gets good natural light. Wish there were more visitor parking spots but overall a solid place to call home.

ParkingCommunication
Business response· Jun 16, 2026 · posted manually

Thank you for your review! We're happy to hear that our convenient location, easy highway access, and proximity to the Arsenal have been a great fit for your lifestyle. It's wonderful that you're enjoying the apartment finishes and natural light in your home. We appreciate your feedback regarding visitor parking and will keep it in mind as we continue looking for ways to improve the resident experience. Thanks for being part of our community!

AApartments.comAxis at Rocket City·Anonymous·3mo ago
positiveResponded
5.0

The amenities good — The amenities here are pretty good and I like that its quiet most of the time. We took a drive over to the Botanical Garden last weekend and its so close by which is nice. The apartment itself has good storage and the kitchen is way bigger than our last place…

Noise
Business response· Jun 16, 2026 · posted manually

Thank you for sharing your experience! We're glad you're enjoying the amenities and the peaceful atmosphere of the community. It's great to hear you've been able to take advantage of nearby attractions like the Botanical Garden, and that your apartment's storage space and spacious kitchen have made such a positive difference. We appreciate having you as a resident and hope you continue to enjoy everything our community has to offer!

AApartments.comThe Charlie·Anonymous·3mo ago
positiveResponded
5.0

The apartment itself is super nice - everything feels new and clean — We moved in last month and honestly couldn't be happier with our decision. The apartment itself is super nice - everything feels new and clean. Only small complaint is parking can get tight sometimes but overal…

ParkingCleanlinessFees & BillingMove-In
Business response· Jun 15, 2026 · posted manually

Thank you so much for the review, and welcome home! We're so glad you're loving the apartment and the location. Thanks also for the heads-up about the parking—we appreciate the honest feedback and are so happy to hear that everything else is making it totally worth it for you. Enjoy your new space!

AApartments.comHillside Place·Anonymous·3mo ago
positiveResponded
5.0

lean and well maintained community — Clean and well maintained community. Appreciate the professional staff here.

StaffCleanliness
Business response· Jun 15, 2026 · posted manually

Thank you for the wonderful review! We’re thrilled to hear you are enjoying our well-maintained community and professional staff. Please don't hesitate to reach out if you ever need anything!

AApartments.comBlue Ridge·Anonymous·3mo ago
positiveResponded
5.0

Perfect for my situation working at the hospita — Perfect for my situation working at the hospital. I can get to work in like 10 minutes and everything else I need is nearby too.

Business response· Jun 16, 2026 · posted manually

Thank you for your review! We're so glad our location has been a great fit for your work at the hospital. Having a short commute and convenient access to shopping, dining, and everyday essentials can make all the difference. We appreciate you choosing our community and are happy to have you as a resident!

AApartments.comAxis on Roan·Anonymous·3mo ago
positiveResponded
5.0

I've been here for almost a year now and have had a really positive experience — I've been here for almost a year now and have had a really positive experience. The community is well-maintained, and I feel safe walking my dog around the property at night. Only minor complaint is…

SafetyAmenities
Business response· Jun 12, 2026 · posted manually

Thank you for sharing your experience and for being part of our community for nearly a year! We’re so happy to hear you’ve had such a positive experience and that you enjoy the well-maintained environment, feeling comfortable around the property, and taking advantage of nearby spots like the trail for weekend rides. We also appreciate your feedback about the fitness center equipment—input like this helps us continue improving the resident experience. Thanks again for calling our community home, and we look forward to many more great memories ahead!

AApartments.comPark Place·Anonymous·3mo ago
positiveResponded
5.0

Love it here overall — Love it here overall but the walls could be thicker - can sometimes hear my neighbors TV. That said, management is super responsive and the location cant be beat for getting around town quickly.

Noise
Business response· Jun 12, 2026 · posted manually

Thank you for taking the time to share your experience! We’re so glad to hear you’re enjoying the community overall and that our team has been responsive and helpful. We also appreciate your honest feedback regarding noise between homes. We understand how important comfort is and will keep this in mind as we continue looking for ways to improve the resident experience. Thanks again for being part of our community, and we’re happy to have you here!

GoogleApex Johnson City·jams J·3mo ago
positiveResponded
5.0

My daughter lives here while attending ETSU and we feel very comfortable with her safety. The complex is well lit at night and the neighbors seem respectful and quiet. When we visited last month we took her to Willow Springs Park nearby and the whole area just feels like a good c…

NoiseParkingSafety
Business response· Jun 12, 2026 · posted via API

Thank you for sharing this thoughtful review! We’re so glad to hear your daughter is enjoying her time here while attending ETSU and that you feel comfortable with her safety and the community overall. It’s great to know the lighting, atmosphere, and nearby spots like Willow Springs Park have all contributed to a positive experience. We truly appreciate your kind words!

GoogleAxis at Rocket City·malisa·3mo ago
positiveResponded
5.0

Honestly one of the better apartment complexes I've lived at in Huntsville. The units are spacious, everything works, and the grounds always look nice. Staff has been easy to deal with whenever I've needed something. Also really close to Bridge Street if you want to catch a movie…

StaffCleanliness
Business response· Jun 12, 2026 · posted via API

Thank you for taking the time to share this! We’re so glad to hear you’ve had a positive experience and that the space, upkeep, and location in Huntsville have all worked well for you. It’s great to know our team has been easy to work with when needed, and that you’re enjoying being close to Bridge Street for dining and entertainment. We truly appreciate you being part of the community!

GoogleAxis on Roan·Alfred B. Williams·3mo ago
positiveResponded
5.0

My unit has a nice balcony where I can enjoy my morning coffee. The whole complex feels well-maintained and the other residents are respectful and quiet for the most part.

Noise
Business response· Jun 12, 2026 · posted via API

Thank you for sharing your experience! We’re glad you’re enjoying your balcony and those peaceful morning coffee moments. It’s great to hear the community has felt well-maintained and comfortable. We appreciate you being part of it!

GoogleKingsport Crossing·Robert Martin·3mo ago
positiveResponded
5.0

The application process was smooth and move-in was easy. Apartment was spotless when we got the keys. Love that its pet friendly because my cat enjoys sitting by the big windows lol

Move-In
Business response· Jun 12, 2026 · posted via API

Thank you for sharing your experience! We’re so glad to hear the application and move-in process went smoothly and that your apartment was in great condition upon arrival. It’s wonderful that your cat is enjoying the big windows too! Our pet-friendly spaces are definitely a favorite feature for many residents!

GoogleBlue Ridge·Michelle Durham·3mo ago
negativeResponded
2.0

I can never get hold of a person, only AI-automated messages. It's so frustrating trying to make a maintenance call, I just end up giving up.

MaintenanceCommunication
Business response· Jun 8, 2026 · posted via API

Thank you for sharing your feedback. We're sorry to hear about your frustration reaching our team. We understand how important it is to speak with someone directly, especially when reporting a maintenance concern. Your comments have been shared with our team as we continue evaluating ways to improve communication and the resident experience. We appreciate you bringing this to our attention.

GoogleApex Johnson City·Rajiv Singh·3mo ago
positiveResponded
5.0

Moved here from out of state for work at the hospital and this place made the transition so much easier. Leasing process was straightforward, unit was ready on time, and everything has been smooth sailing. The location cant be beat if you work in the medical district or up on the…

StaffMove-In
Business response· Jun 5, 2026 · posted via API

We are so grateful for your positive review!

GoogleAxis at Rocket City·dev smith·3mo ago
positiveResponded
5.0

We toured a bunch of places before choosing Axis and we're glad we did. The floor plans are really good - lots of space and the bedrooms are a nice size. Parking is easy and we love having our own washer dryer hookups. Maintenance team is super responsive too which makes a huge d…

MaintenanceStaffParking
Business response· Jun 5, 2026 · posted via API

Thank you for your review! We're so glad you chose Axis and that you're enjoying the spacious floor plans, convenient parking, and washer/dryer hookups. It's also great to hear our maintenance team has made a positive impact on your experience. We appreciate your feedback and are happy to have you as part of our community!

GoogleAxis on Roan·Dheeraj Kumar·3mo ago
positiveResponded
5.0

Moved here from out of state for work and Axis made the transition super easy. The online application process was straightforward and move-in was smooth. I appreciate that utilities are reasonable too compared to other places I looked at in the area. Close enough to all the brewe…

Move-In
Business response· Jun 5, 2026 · posted via API

Thank you for your thoughtful review! We're so glad we could help make your move to Johnson City a smooth one. It's great to hear you've enjoyed the convenient location, reasonable utilities, and peaceful atmosphere. We appreciate your recommendation and are happy to have you as part of our community!

GoogleHillside Place·Jack·3mo ago
positiveResponded
5.0

Clean apartments with updated appliances. Management team is professional and easy to reach when you need them.

StaffCleanliness
Business response· Jun 5, 2026 · posted via API

Thank you for your feedback! We're glad you're enjoying your apartment and appreciate your kind words about our team. Providing a clean, comfortable home and responsive service is always our goal.

GooglePark Place·Alex Alex·3mo ago
positiveResponded
5.0

Great place overall but wish the gym had a few more machines. Otherwise no complaints - quiet neighbors, clean grounds, and the office staff has always been helpful when I've needed something.

StaffNoiseCleanlinessAmenities
Business response· Jun 5, 2026 · posted via API

Thank you for your feedback! We're glad you've enjoyed the quiet community, clean grounds, and helpful staff. We appreciate your suggestion about adding more gym equipment and will keep it in mind for future improvements. Thanks for being a valued resident!

GoogleThe Emerson·Pran Kumar·3mo ago
positiveResponded
5.0

Been living here for 8 months and honestly it's been great. Rent is reasonable for the area and I can get to ETSU in like 5 minutes. Only complaint is parking can be tight when everyones home but not a huge deal.

ParkingFees & Billing
Business response· Jun 4, 2026 · posted via API

Thank you for sharing your experience! We're so glad to hear that you've enjoyed living here and that our location has been convenient for your commute to ETSU. We appreciate your feedback about parking and understand that it can get a little tight during peak hours. We're always looking for ways to improve the resident experience and value your input. Thank you for being a part of our community, and we look forward to continuing to provide you with a great place to call home!

GoogleKing's View Apartments·Deborah Hall·3mo ago
positiveResponded
5.0

Business response· Jun 23, 2026 · posted via API

Wow, thanks for the love, Deborah! 🌟 We love what we do, and we're so glad you enjoyed your time with us. Thanks for being an awesome customer!

AApartments.comPark Place·Anonymous·3mo ago
positiveResponded
5.0

Apartment finishes are nicer than expected for the price point. — The staff here really makes the difference. Always greet you by name and genuinely seem to care about the community. Apartment finishes are nicer than expected for the price point.

StaffFees & Billing
Business response· Jun 3, 2026 · posted manually

Thank you for the kind words! We're so happy to hear that our team has helped make your experience a positive one. Building a welcoming community is important to us, and it's wonderful to know those efforts are appreciated. We're also glad you're enjoying the apartment finishes and value our community offers. Thank you for choosing to call our community home!

AApartments.comThe Henry·Anonymous·3mo ago
positiveResponded
5.0

Athens is a quiet town which is perfect for us, and we're close enough to Huntsville for work and entertainment. — We've been living here for about 8 months now and really happy with our decision. The apartments are spacious and the maintenance team is always on top of things. At…

MaintenanceStaffNoise
Business response· Jun 3, 2026 · posted manually

Thank you for your wonderful review! We're delighted to hear that you've enjoyed your first 8 months with us and that our spacious apartments and dedicated maintenance team have made a positive impression. It's great to know that our location provides the perfect balance of small-town living while keeping you close to everything Huntsville has to offer. We appreciate you choosing our community as your home and look forward to continuing to provide you with a great living experience!

AApartments.comWindsor·Anonymous·3mo ago
positiveResponded
5.0

Maintenance team is responsive and professional. — Been here almost a year and really happy with my choice. The location on Garrett Dr is perfect for getting around Athens. Maintenance team is responsive and professional. Only minor issue is the water pressure could be better in…

MaintenanceStaff
Business response· Jun 3, 2026 · posted manually

Thank you for taking the time to share your experience! We're thrilled to hear you've enjoyed your first year with us and that our convenient location and responsive maintenance team have helped make your stay a positive one. We appreciate your feedback regarding the water pressure and will be sure to share it with our team. Thank you for choosing our community as your home, and we look forward to serving you for years to come!

GoogleKingsport Crossing·Emrullah Frencken·3mo ago
positiveResponded
5.0

Great place to call home especially if you work at Eastman or one of the hospitals nearby because the commute is super easy. Kitchen has tons of counter space which I use all the time for cooking. Management keeps everything running smooth and I never have issues getting packages…

StaffCommunication
Business response· Jun 1, 2026 · posted via API

Thank you for the wonderful review! We're delighted to hear that our convenient location has made your commute to Eastman or the local hospitals so easy. It's great to know you're enjoying the spacious kitchen and all that counter space for cooking. We're also happy to hear that our team has helped make your experience a positive one and that package pickup has been smooth and convenient. Thank you for being a valued resident and for taking the time to share your experience!

GooglePark Place·Carlos Miles·3mo ago
positiveResponded
5.0

My daughter just started at ETSU and we found this place for her. The security features gave us peace of mind and the apartments are modern and well maintained. She loves the study lounge area and has made friends in the community.

Safety
Business response· Jun 1, 2026 · posted via API

Thank you for sharing your experience! We're honored that you chose our community for your daughter's home while attending ETSU. It's wonderful to hear that our security features have provided peace of mind and that she's enjoying the modern apartment, study lounge, and opportunities to connect with fellow residents. We appreciate your kind words and look forward to continuing to provide a great living experience for her throughout her time here.

GoogleThe Henry·Robert·3mo ago
positiveResponded
5.0

We've been living here for about 8 months now and really happy with our decision. The apartments are spacious and the maintenance team is always on top of things. Athens is a quiet town which is perfect for us, and we're close enough to Huntsville for work and entertainment.

MaintenanceStaffNoise
Business response· Jul 1, 2026 · posted via API

Thank you so much for your wonderful review! We're thrilled to hear you've been enjoying your home over the past eight months. It's great to know you're loving the spacious apartment, our responsive maintenance team, and the peaceful atmosphere of the community. We appreciate you choosing to call our community home and look forward to continuing to provide you with a great living experience!

GoogleWindsor·jagan jayabal·3mo ago
positiveResponded
5.0

Decent apartments overall but I wish the parking situation was a bit better during peak times. That said, the staff has always been helpful when I've had questions and my unit is nice. Would still rate it 4 stars because everything else has been good.

StaffParking
Business response· Jun 1, 2026 · posted via API

Thank you for taking the time to share your feedback and for your 5-star review! We're glad to hear that you've enjoyed your apartment home and that our team has been helpful whenever you've needed assistance. We appreciate your comments regarding parking and understand that availability during peak times can be challenging. Feedback like yours helps us identify opportunities for improvement as we work to enhance the resident experience. Thank you for choosing our community, and please don't hesitate to reach out if there's ever anything we can do to make your experience even better.

GoogleRiverchase·Alishia Mccrary·3mo ago
positiveResponded
5.0

The sweetest property manager, she was kind, respectful, got me into my place in a reasonable time, always willing to provide information and gave frequent updates.

Staff
Business response· May 27, 2026 · posted via API

Thank you so much for your thoughtful review! We’re thrilled to hear that you had such a positive experience throughout your move-in process. Providing clear communication, timely updates, and a welcoming experience is always our goal, and we’re so glad it made a difference for you. We truly appreciate your kind words and are so happy to have you as part of our community!

GoogleRiverchase·Bridgett Mormant·3mo ago
positiveResponded
5.0

Very easy to contact quick with maintenance request and reacts with the tenants very sweet and understanding ❗

Maintenance
Business response· May 27, 2026 · posted via API

Thank you for your kind review! We’re so happy to hear that our team has been easy to reach and responsive with maintenance requests. We always want our residents to feel heard, supported, and cared for, so your feedback truly means a lot to us. We appreciate you being part of our community!

GoogleRiverchase·Peppermint Monroe·3mo ago
positiveResponded
5.0

The staff here has been very consistent. If you call they answer or call you back. The process is really straight forward. I met with Tanasia during the application process and she was very helpful and answered all my questions. Least stressful rental application I have had.

StaffMove-InCommunication
Business response· May 27, 2026 · posted via API

Thank you so much for taking the time to share your experience! We’re thrilled to hear that the application process felt smooth and stress-free for you. Providing clear communication and consistent support is very important to our team, and we’re so glad Tanasia was able to make such a positive impact during your experience. We truly appreciate your kind words and are excited to welcome you to the community!

GoogleRiverchase·Princess Gage·3mo ago
positiveResponded
5.0

Love this place all my neighbors are so welcoming

Noise
Business response· May 27, 2026 · posted via API

Thank you so much for your kind words! We’re so happy to hear you’re enjoying the community and feeling welcomed by your neighbors. Creating a warm and friendly atmosphere is what we strive for, and we’re glad you’re having such a positive experience here!

GoogleApex Johnson City·Justin George·4mo ago
negativeResponded
1.0

Technician and Pest Control came into my apartment today totally unannounced without an email or flyer. I was at work and my girlfriend was sleeping upstairs. Neighbors here are the absolute worst. AC unit goes out every summer. Took 8 months to get a dishwasher fixed. No designa…

MaintenanceNoiseParkingPestsCommunicationAmenities
Business response· Jun 1, 2026 · posted via API

Thank you for sharing your feedback. We sincerely apologize for the frustrations you've experienced during your residency. We understand your concerns regarding apartment entry notifications, maintenance timelines, parking availability, noise disturbances, and the condition of the property. Resident comfort and communication are important to us, and we're disappointed to hear that your experience has not met your expectations. Regarding pest control and maintenance visits, we strive to provide advance notice whenever access to homes is required, and we would appreciate the opportunity to review what occurred in this situation. We also recognize that delays in maintenance service can be frustrating and are continually working to improve our response times and overall resident experience. We encourage you to contact our management team directly so we can discuss your concerns in greater detail and work toward addressing any outstanding issues. We value all resident feedback and appreciate you taking the time to share your experience.

GoogleHillside Place·cafe vibes·4mo ago
positiveResponded
5.0

Business response· May 20, 2026 · posted via API

Thank you so much for your kind words and 5-star review! We’re thrilled to hear you had such a positive experience with our community. Our team works hard to create a welcoming, comfortable, and beautiful place to call home, so it truly means a lot to hear your feedback. We’re grateful to have you as part of our community and look forward to continuing to make your experience exceptional!

GoogleThe Henry·Faith Lyons·4mo ago
neutralResponded
3.0

**EDIT: The area supervisor called him earlier to let him know that apparently the issue was fixed immediately but no one called him to let him know, nor did anyone update the maintenance portal on his resident account to say the request was completed. I've updated the review to…

MaintenanceStaffMove-InCommunication
Business response· Jul 1, 2026 · posted via API

Thank you for taking the time to update your review and share your experience. We sincerely apologize for the frustration and inconvenience your husband experienced during the move-in process. We understand how important timely communication and access to your home are, especially after preparing for a move and incurring related expenses. We appreciate your feedback regarding the communication process and are glad our team was able to connect with your husband and resolve the key issue. We are continuously working to improve our processes and ensure updates are communicated clearly and promptly. Thank you again for bringing this matter to our attention. We appreciate the opportunity to address your concerns and welcome your husband to the community.

GoogleThe Emerson·Music 1·4mo ago
negativeResponded
1.0

I would give zero stars if I could. I would strongly caution anyone considering renting from this apartment complex. Communication and management have been extremely unprofessional and frustrating throughout my experience. In just a few months, the property has gone through mul…

StaffCleanlinessFees & BillingCommunication
Business response· Jul 1, 2026 · posted via API

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We understand how important clear communication, accurate account management, and a well-maintained community are to our residents. We take concerns regarding payments, lease matters, property conditions, and interactions with our team seriously. We would appreciate the opportunity to review the details of your experience and address any outstanding questions or concerns. Please contact our management team directly so we can better assist you. We appreciate your feedback and the opportunity to improve our resident experience.

GoogleRiverchase·KaayP Gage·4mo ago
positiveResponded
5.0

Love love love the lady in the front office. She’s the best and any problems you may have with anything she immediately on top of it ❤️

Staff
Business response· May 4, 2026 · posted via API

We appreciate your positive review!

AApartments.comBlue Ridge·Anonymous·5mo ago
positiveResponded
5.0

Been here almost a year and plan to renew my lease. — The rent is fair for what you get and I appreciate that they dont nickel and dime you with a bunch of random fees like some other places do. Been here almost a year and plan to renew my lease.

Fees & Billing
Business response· Apr 24, 2026 · posted manually

Thank you for sharing your experience! We’re so glad to hear you feel the value here is fair and that our straightforward approach to fees has made a difference—that’s exactly what we aim for. It means a lot that you’ve chosen to call our community home for the past year, and we’re thrilled to hear you’re planning to renew your lease. We truly appreciate having you as a resident and look forward to another great year ahead!

AApartments.comHillside Place·Anonymous·5mo ago
positiveResponded
5.0

Good place overall — Good place overall but the walls could be a bit thicker - can sometimes hear neighbors but not too bad honestly.

Noise
Business response· Apr 24, 2026 · posted manually

Thank you for your honest feedback—we really appreciate it! We’re glad to hear that overall you’re enjoying your experience. We understand that noise can occasionally be noticeable in apartment living, and we appreciate your understanding. If it ever becomes disruptive, please don’t hesitate to reach out to our team—we’re always happy to help however we can. Thanks again for sharing your thoughts and for being part of the community!

AApartments.comKingsport Crossing·Anonymous·5mo ago
positiveResponded
5.0

Staff in the office are friendly and always answer my questions. — Moved in last month and couldn't be happier! The floor plan is open and airy, plus having my own patio is a huge bonus. Staff in the office are friendly and always answer my questions.

StaffMove-In
Business response· Apr 24, 2026 · posted manually

Thank you so much for your kind words! We’re thrilled to hear you’re loving your new home. An open, airy floor plan and a private patio really do make a difference—we’re so glad you’re enjoying those features. It’s also great to know our office team has been helpful and responsive. We truly appreciate you choosing our community and are happy to have you here!

AApartments.comWindsor·Anonymous·5mo ago
positiveResponded
5.0

Management is friendly and easy to work with — My daughter attends Athens State and these apartments have been perfect for her. Management is friendly and easy to work with. The units are clean and well-maintained. We looked at several places in the area and Windsor was definitel…

Cleanliness
Business response· Apr 24, 2026 · posted manually

Thank you so much for sharing your experience! We’re thrilled to hear that your daughter is enjoying her home and that Windsor has been such a great fit while she attends Athens State. It’s wonderful to know that our team has been friendly and easy to work with, and that the cleanliness and upkeep of the apartments have stood out to you. We’re especially glad you found Windsor to be the best value in the area—that’s exactly what we strive for!

AApartments.comPark Place·Anonymous·5mo ago
positiveResponded
5.0

My roommate and I moved in this spring after looking at probably a dozen places around Johnson City and the Tri-Cities area — My roommate and I moved in this spring after looking at probably a dozen places around Johnson City and the Tri-Cities area. What sold us was the natural…

ParkingMove-In
Business response· Apr 24, 2026 · posted manually

Thank you so much for sharing your experience! We’re glad you and your roommate found your home with us after exploring the Tri-Cities area—it means a lot to know we stood out. It’s great to hear that the natural light and lower-than-expected utilities have been such a win for you both. And we couldn’t agree more—the convenience of being close to North Roan Street and The Mall at Johnson City really does make day-to-day living easier. We also appreciate your feedback about guest parking, especially on weekends. That’s helpful insight, and we’ll be sure to share it with our team as we’re always looking for ways to improve the resident experience.

AApartments.comThe Emerson·Anonymous·5mo ago
positiveResponded
5.0

Honestly one of the better apartment complexes in the area — Honestly one of the better apartment complexes in the area. Everything is well kept and the location makes getting around Johnson City super easy.

Business response· Apr 24, 2026 · posted manually

Thank you for your feedback! We’re so glad to hear you’ve had a great experience and that our community stands out as one of the best in the area. Keeping everything well maintained is a top priority for us, and it’s great to know that it shows.

AApartments.comRhodes Ferry·Anonymous·5mo ago
positiveResponded
5.0

Rhodes Ferry — Living at Rhodes Ferry is wonderful! The management team is responsive and friendly and maintenance staff is always on site to make sure everything in order! Lisa and Sean are the best! I’m proud to tell others where I live - Rhodes Ferry seems to have a great re…

MaintenanceStaff
Business response· Apr 24, 2026 · posted manually

Thank you so much for your kind words! It truly means a lot to hear how much you’re enjoying your home at Rhodes Ferry. We’re proud to have a team like Lisa and Sean, and we’ll be sure to share your recognition with them—they’ll be thrilled to know they’ve made such a positive impact on your experience. Creating a welcoming, well-maintained community is always our goal, and it’s residents like you who make Rhodes Ferry such a special place to be. We’re honored that you’re proud to call it home and hope you continue to enjoy the beautiful riverfront setting for many years to come!

GoogleKing's View Apartments·Leea D Lawson-Smith·5mo ago
positiveResponded
5.0

Business response· Jun 23, 2026 · posted via API

Hi Leea, thank you for taking the time to leave such a kind review! Our team works hard to provide the best possible experience, and knowing we hit the mark for you made our day. See you again soon!

GoogleRhodes Ferry·Wandagailhortonmiller·5mo ago
positiveResponded
5.0

Business response· Apr 21, 2026 · posted via API

We appreciate your positive review!

GoogleHillside Place·Riaz Shahani·5mo ago
positiveResponded
5.0

Moved here last month and couldn't be happier with the decision. The grounds are well kept, neighbors are friendly, and maintenance requests get handled fast. Location off Edgeview is perfect for getting anywhere in Knoxville without dealing with downtown traffic.

MaintenanceNoiseCleanliness
Business response· Apr 18, 2026 · posted via API

Thank you for the fantastic review! We’re so glad to hear you’re happy with your decision to call Hillside Place home, that’s exactly what we like to hear. It’s great that you’re enjoying the well-kept grounds and friendly community, and we’re especially pleased our maintenance team is delivering quick, reliable service. That makes all the difference day to day. And you’re absolutely right about the location, being able to get around Knoxville بسهولة without the downtown traffic is a real advantage. We appreciate you being part of the Hillside Place community. If you ever need anything, we’re always here to help!

GoogleKingsport Crossing·Uzair Khitran·5mo ago
positiveResponded
5.0

Very satisfied with my apartment here the amenities are nice and my unit stays cool in summer and warm in winter without crazy electric bills which is important to me.

Business response· Apr 18, 2026 · posted via API

Thank you for the great review! We’re so glad to hear you’re enjoying your apartment and the amenities at Kingsport Crossing. Keeping your home comfortable year-round without sky-high electric bills is a big deal, and it’s great to know your apartment is delivering on that. That’s exactly the kind of everyday comfort we want for our residents. We appreciate you being part of the community and are always here if you need anything!

GooglePark Place·Shereen Khan·5mo ago
positiveResponded
5.0

Really appreciate how pet friendly they are here! Not just allowing pets but actually having amenities for them. The grounds are always clean and landscaping looks nice year round.

Cleanliness
Business response· Apr 18, 2026 · posted via API

Thank you for the wonderful review! We’re so glad you’re enjoying the pet-friendly environment, it’s important to us that our four-legged residents feel just as at home as everyone else. It’s also great to hear you’ve noticed the care that goes into keeping the grounds clean and the landscaping looking sharp year-round. Our team takes a lot of pride in that. We truly appreciate you being part of the Park Place Apartments community. If you or your pet ever need anything, we’re always here to help!

GoogleThe Emerson·Muhammad Saleem·5mo ago
positiveResponded
5.0

The location off Swadley is really convenient - close to everything but still feels peaceful. Apartments are spacious and the maintenance guys always fix stuff fast. My AC went out last summer and they had it working again same day which was a lifesaver.

Maintenance
Business response· Apr 18, 2026 · posted via API

Thank you for the great review! We’re glad you’re enjoying the convenient location while still getting that quiet, peaceful feel, it’s the best of both worlds. It’s also great to hear our maintenance team made such a strong impression. Getting your AC back up and running the same day, especially in the middle of summer, is exactly the level of service we aim to provide. We truly appreciate you being part of The Emerson Apartments community. If there’s ever anything you need, we’re always here to help!

GoogleWindsor·Rashid Malik·5mo ago
positiveResponded
5.0

Moved in last month and the whole process was super easy. The apartment was clean and ready on time. Love that each unit has its own entrance so it feels more like a house than an apartment complex. Really enjoying it so far!

CleanlinessMove-In
Business response· Apr 18, 2026 · posted via API

Thank you for the fantastic review! We’re so glad to hear your move-in experience was smooth and that your apartment was clean and ready right on time. That’s exactly how it should be. The private entrances are definitely a favorite feature, and we love that it’s giving you that “home” feel rather than a typical apartment setup. Even better to hear you’re enjoying everything so far. If there’s ever anything you need, don’t hesitate to reach out. We’re happy to have you here at Windsor Apartments!

AApartments.comWindsor·Anonymous·5mo ago
positiveResponded
5.0

The appliances are modern and everything works great. — Love living here! Close to everything I need and the apartment itself is really spacious. The appliances are modern and everything works great. Highly recommend Windsor Apartments to anyone looking in the Athens area.

Business response· Apr 20, 2026 · posted manually

Thank you so much for your thoughtful review! We’re thrilled to hear you’re loving life at Windsor Apartments and that the location has been convenient for your needs. It’s also great to know you’re enjoying the spacious layout and modern appliances—we want every home to feel comfortable and easy to live in.

AApartments.comWindsor·Anonymous·5mo ago
positiveResponded
5.0

Windsor apartments — I genuinely appreciate the excellent service they provided. They had very kind and helpful people to work with.

Business response· Apr 20, 2026 · posted manually

Thank you for your kind feedback! We’re so glad to hear you had a great experience with our team. Providing excellent service and having a friendly, helpful staff is what we strive for every day. We truly appreciate you taking the time to share your experience!

AApartments.comRhodes Ferry·Anonymous·5mo ago
positiveResponded
5.0

Review for Lisa and Sean — They are always helpful and address any issues promptly.

Business response· Apr 20, 2026 · posted manually

Thank you for your kind words! We’re glad to hear our team has been helpful and responsive in addressing any issues. Providing prompt and reliable service is always our goal—we appreciate you being part of our community!

AApartments.comHillside Place·Anonymous·5mo ago
positiveResponded
5.0

The office staff is super friendly and helpful — The office staff is super friendly and helpful whenever I stop by. Maintenance team is quick too - had my AC fixed same day I put in the request during that hot spell we had in July. Really like the wooded area behind my building,…

MaintenanceStaff
Business response· Apr 20, 2026 · posted manually

Thank you for your thoughtful review! We’re so glad to hear you’ve had a positive experience with our office staff and maintenance team. Getting your AC taken care of quickly during that July heat sounds exactly like the kind of responsiveness we strive for.

AApartments.comAxis at Rocket City·Anonymous·5mo ago
positiveResponded
5.0

Good choice if your working in the area. — Lived here for a year and half with no major issues. Maintence is quick to respond and they actually fix things right the first time which hasnt always been my experience at other places lol. Good choice if your working in the area.

MaintenanceCommunication
Business response· Apr 20, 2026 · posted manually

Thank you for sharing your experience! We’re so glad to hear that your time here over the past year and a half has been smooth and positive.

AApartments.comAura Apartments·Anonymous·5mo ago
positiveResponded
5.0

Best apartment community in south Huntsville hands down — Best apartment community in south Huntsville hands down. The landscaping is gorgeous especially in spring and the staff goes above and beyond to make sure residents are happy.

Staff
Business response· Apr 20, 2026 · posted manually

Thank you so much for the amazing feedback! We’re honored to be considered the best community in South Huntsville—that truly means a lot to our team.

AApartments.comAxis on Beltline·Anonymous·5mo ago
positiveResponded
5.0

Moved in a couple months ago and its been great so fa — Moved in a couple months ago and its been great so far. Close to restaurants and shopping which makes life easier.

Move-In
Business response· Apr 20, 2026 · posted manually

Thank you for sharing your experience! We’re so glad to hear your first couple of months have been great. Having restaurants and shopping nearby really does make day-to-day life more convenient, and we’re happy you’re enjoying that aspect of the location.

AApartments.comAxis on Roan·Anonymous·5mo ago
positiveResponded
5.0

Honestly one of the better apartment complexes — Honestly one of the better apartment complexes I've lived in around Johnson City. Units are clean, neighbors are respectful, and the rent is fair for what you get. Management has always been straight forward with me about lease ter…

NoiseCleanlinessFees & Billing
Business response· Apr 20, 2026 · posted manually

Thanks for sharing your experience! We’re really glad to hear that Blue Ridge has stood out as one of the better places you’ve lived in the Johnson City area. It’s great to know you’ve found the units clean, the community respectful, and the pricing fair for the value.

AApartments.comBlue Ridge·Anonymous·5mo ago
positiveResponded
5.0

Really happy with Blue Ridge so far — Really happy with Blue Ridge so far. Location is clutch for getting to campus or downtown Johnson City. Had my dishwasher act up last month and maintanence came same day to fix it which was awesome.

Maintenance
Business response· Apr 20, 2026 · posted manually

Thanks for sharing your experience! We’re glad to hear Blue Ridge has been a great fit for you and that the location has made getting to campus and downtown Johnson City so convenient.

AApartments.comThe Emerson·Anonymous·5mo ago
positiveResponded
5.0

My roommate and I moved in last fall and its been solid — My roommate and I moved in last fall and its been solid. Only issue is the walls are a bit thin so you can hear neighbors sometimes but otherwise no complaints really.

NoiseMove-In
Business response· Apr 20, 2026 · posted manually

Thanks for sharing your experience! We’re glad to hear that overall your move-in last fall has been solid and that things have been going well for you and your roommate.

AApartments.comRhodes Ferry·Anonymous·5mo ago
positiveResponded
5.0

Great place to live!! — I love living at Rhodes Ferry Apartments. Not only is it convenient to the river it is two blocks from my Church. Shopping is right around the corner and Lisa and Sean and great to work with. The apartment itself was clean and updated when I moved in and…

CleanlinessMove-In
Business response· Apr 20, 2026 · posted manually

Thank you for sharing such thoughtful feedback! We’re so glad to hear you’re enjoying life at Rhodes Ferry Apartments and that the location, convenience, and community fit so well with your lifestyle. It’s great to know Lisa and Sean have been helpful and easy to work with, and that you were pleased with the condition of your apartment upon move-in. We also take a lot of pride in keeping the grounds well maintained, so your kind words mean a lot. We truly appreciate you being part of the community!

AApartments.comAura Apartments·Anonymous·5mo ago
positiveResponded
5.0

I absolutely love it here — The management team is great! If there’s an issue, she takes care of it!

Staff
Business response· Apr 20, 2026 · posted manually

Thank you for your kind words! We’re so glad to hear you’ve had a positive experience with our management team. Taking care of our residents and quickly addressing any issues is always our top priority. We truly appreciate you being part of our community!

AApartments.comAura Apartments·Anonymous·5mo ago
positiveResponded
5.0

Best experience. — From approval to moving in, my experience has been amazing. The property manager is pleasant and very professional. Living here has been a breeze for me. Maintenance is even amazing. Requests are handled in a timely manner and done right the first time. Forev…

MaintenanceStaff
Business response· Apr 20, 2026 · posted manually

We’re especially glad to know you feel at home here. Your kind words and support are greatly appreciated, and we’re grateful to have you as part of our community!

AApartments.comHillside Place·Anonymous·5mo ago
positiveResponded
5.0

Great apartment for the price point and location — Great apartment for the price point and location is convenient to everything.

Fees & Billing
Business response· Apr 15, 2026 · posted manually

Thank you for your feedback! We're so glad to hear you're enjoying the value and convenient location those are two things we strive to deliver. We appreciate you choosing to call our community home!

AApartments.comAxis at Rocket City·Anonymous·5mo ago
positiveResponded
5.0

Love the location and the floor plan we have works perfect for us — Love the location and the floor plan we have works perfect for us. Staff is always nice when I stop by the office.

Staff
Business response· Apr 15, 2026 · posted manually

Thank you for your kind words! We're so happy to hear that you're loving the location and that your floor plan is a great fit for your needs. It also means a lot to know our team has made a positive impression always feel free to stop by anytime. We're glad you're here!

AApartments.comAura Apartments·Anonymous·5mo ago
positiveResponded
5.0

Location is perfect for getting to Target and all the restaurants without dealing with crazy traffi — We toured a bunch of complexes before choosing Aura and we're so glad we did. The units have been recently updated with new appliances and countertops. Management is professional…

ParkingAmenities
Business response· Apr 15, 2026 · posted manually

Thank you so much for sharing your experience! We're thrilled to hear that your tour led you to Aura and that you've been happy with your updated apartment and our team's follow-through those are things we take a lot of pride in. We appreciate your feedback about the dog park as well. Weather can definitely make things a bit messy at times, but we’re always looking for ways to improve our community spaces.

GoogleAura Apartments·Ashley Meshell·5mo ago
positiveResponded
4.0

Nice

Business response· Apr 13, 2026 · posted via API

We’re glad to hear you’re enjoying Aura Apartments. If there’s ever anything we can do to make your experience even better, don’t hesitate to let us know. We’re happy to have you here!

AApartments.comThe Emerson·Anonymous·5mo ago
positiveResponded
5.0

The apartments are clean and spacious — Great place to live while finishing my degree at ETSU. The apartments are clean and spacious, and I love being close to campus but also near all the shops and restaurants on the north side of town. Management has been really easy to work wi…

CleanlinessFees & BillingCommunication
Business response· Apr 13, 2026 · posted manually

Thank you so much for your thoughtful review! We’re thrilled to hear you’re enjoying your home while finishing your degree at East Tennessee State University and that the location in Johnson City makes it easy to balance campus life with nearby shopping and dining. It’s great to know our team has been responsive and that you feel the value is right for you. We truly appreciate your recommendation and are so glad to have you in the community!

AApartments.comThe Emerson·Anonymous·5mo ago
positiveResponded
5.0

Living here has been a positive experience overall — Living here has been a positive experience overall. The complex is well-maintained and I appreciate how quiet it stays even with college students living here. Perfect for someone who needs to focus on school or work.

Noise
Business response· Apr 13, 2026 · posted manually

Thank you for sharing your experience! We’re glad to hear you’re enjoying the well-maintained community and the peaceful atmosphere. It’s great to know the environment has been a good fit for your studies and work. We truly appreciate you being part of the community!

AApartments.comThe Henry·Anonymous·5mo ago
positiveResponded
5.0

the staff is super friendly. — Great place to live! Clean, affordable, and the staff is super friendly.

StaffCleanliness
Business response· Apr 13, 2026 · posted manually

Thank you for your great review! We’re so happy to hear you’re enjoying the community and appreciate your kind words about our team. We’re glad to have you here and truly value you as a resident!

AApartments.comPark Place·Anonymous·5mo ago
positiveResponded
5.0

Solid apartments with good management — Solid apartments with good management. Renewed our lease without hesitation and appreciate that they keep the grounds looking good.

Cleanliness
Business response· Apr 13, 2026 · posted manually

Thank you for your kind feedback! We’re so glad to hear you’ve had a positive experience and chose to renew your lease. We truly appreciate your recognition of our team and the care we put into maintaining the community. Thanks for being a valued resident!

AApartments.comWindsor·Anonymous·5mo ago
positiveResponded
5.0

Been renting here for 6 months now and its been a solid experience. — Been renting here for 6 months now and its been a solid experience. The units are bigger than I expected and having my own entrance is nice. Management keeps things running smooth and I haven't had any real iss…

Business response· Apr 13, 2026 · posted manually

Thank you for sharing your experience! We’re glad to hear you’re enjoying your home, especially the spacious layout and private entrance. It’s also great to know our team has helped everything run smoothly for you. We appreciate you being part of the community and look forward to continuing to make your experience a positive one!

AApartments.comKingsport Crossing·Anonymous·5mo ago
positiveResponded
5.0

Nice apartments overall — Nice apartments overall. Only complaint is the walls could be a bit thicker - can hear neighbors sometimes. But honestly for the price and location near Bays Mountain Park its worth it.

NoiseParkingFees & Billing
Business response· Apr 13, 2026 · posted manually

Thank you for your feedback! We’re glad you’re enjoying the community and value the location near Bays Mountain Park. We appreciate your note about noise and will share it with our team.

AApartments.comHillside Place·Anonymous·5mo ago
positiveResponded
5.0

overall been a positive experience living here for the past 8 months and would recommend to friends — Nice apartments and the community is quiet. Only wish there were more guest parking spots available on weekends when people have visitors over. But overall been a positive experi…

NoiseParking
Business response· Apr 13, 2026 · posted manually

Thank you for your feedback! We’re glad you’re enjoying the quiet community and overall experience. We appreciate your suggestion about guest parking and will share it with our team. Thanks for recommending us!

AApartments.comBlue Ridge·Anonymous·5mo ago
positiveResponded
5.0

Nice apartments in a good part of town — Nice apartments in a good part of town. We've enjoyed being close to everything without the noise you get closer to the university. The units are a decent size and we've never had any major problems with anything breaking down.

Noise
Business response· Apr 13, 2026 · posted manually

Thank you for your kind review! We’re glad you’re enjoying the spacious apartments, peaceful location, and overall experience. We appreciate you being part of our community!

AApartments.comAxis on Roan·Anonymous·5mo ago
positiveResponded
5.0

Been living here for about 6 months and overall pretty happy — Been living here for about 6 months and overall pretty happy. Location on Roan Street is convenient for getting to downtown JC and the med center. Only complaint is the pool area could use some updating but everything…

Amenities
Business response· Apr 13, 2026 · posted manually

Thank you for your feedback! We’re glad to hear you’ve been happy overall and are enjoying the convenient location. We appreciate your input on the pool area and will share it with our team as we look at future improvements.

AApartments.comAxis on Beltline·Anonymous·5mo ago
positiveResponded
5.0

Really happy with our apartment here! — Really happy with our apartment here! The open floor plan is perfect and we love how close we are to the lake. Management has been great to work with and maintenance requests get handled fast. The whole community feels safe and well-kept. I…

MaintenanceSafety
Business response· Apr 13, 2026 · posted manually

Thank you for your kind review! We’re so glad you’re enjoying the open floor plan, convenient location near the lake, and our responsive team. It means a lot to hear you feel safe and at home here—we appreciate your recommendation!

AApartments.comAxis at Rocket City·Anonymous·5mo ago
positiveResponded
5.0

Nice property — Nice property overall but I wish the fitness center had a bit more equipment options - its pretty basic. Everything else is solid though and I really like living here. The apartments feel newer than they actually are because they keep them updated.

Amenities
Business response· Apr 13, 2026 · posted manually

Thank you for your feedback! We’re glad you’re enjoying the community and the updated feel of your apartment. We appreciate your suggestion on the fitness center and will share it with our team.

AApartments.comAura Apartments·Anonymous·5mo ago
positiveResponded
5.0

Clean apartments and great location near shopping and restaurants — Clean apartments and great location near shopping and restaurants. The fitness center stays open 24/7 which is perfect for my schedule since I work odd hours.

CleanlinessAmenities
Business response· Apr 13, 2026 · posted manually

Thank you for your kind review! We’re so glad you’re enjoying the clean apartment homes and convenient location near shopping and dining. It’s great to hear the 24/7 fitness center fits your schedule perfectly. We know how important flexibility is. We appreciate you being part of our community!

AApartments.comApex Johnson City·Anonymous·5mo ago
positiveResponded
5.0

Love how close this is to everything - Food City, restaurants, and easy highway access — Love how close this is to everything - Food City, restaurants, and easy highway access. My apartment stays cool in the summer which is nice since it gets pretty hot here in July and August. M…

Maintenance
Business response· Apr 13, 2026 · posted manually

Thank you for sharing your experience! We’re so glad you’re enjoying the convenient location and easy access to nearby shopping and dining. It’s great to hear your apartment keeps you comfortable during those hot summer months, too! We also appreciate your kind words about our maintenance team they work hard to provide timely and reliable service. Thanks again for being a valued resident!

GoogleWindsor·Kule Kennedy·5mo ago
positiveResponded
5.0

Windsor Apartments has exceeded my expectations in every way. The location is incredibly convenient - close to downtown Athens, shopping, and restaurants. The community is quiet and well-kept, and I feel safe here. Maintenance responds quickly to any issues, usually within 24 hou…

MaintenanceNoiseFees & BillingSafety
Business response· Apr 13, 2026 · posted via API

We’re thrilled to hear that Windsor Apartments has exceeded your expectations. It’s great to know you’re enjoying the convenient location, peaceful community, and that our maintenance team has been responsive when needed. We work hard to keep things straightforward and comfortable for our residents, so your comments mean a lot. We especially appreciate you recommending us to your coworkers, that’s the highest compliment we can receive. Thanks again for being part of our community!

AApartments.comPark Place·Anonymous·5mo ago
negativeResponded
1.0

Don't live here — Management is almost impossible to reach , and cops patrol the community frequently. Mail also consistently disappears with no trace.

Business response· Apr 13, 2026 · posted manually

Hi, thank you for bringing this to our attention. We’re truly sorry to hear about your experience. This is not the level of communication or peace of mind we aim to provide. We take concerns about accessibility, community safety, and mail handling very seriously. Our team is actively working to improve response times and communication, and we encourage residents to reach out directly to the office so we can address any missed connections. Regarding mail, we recommend reporting any missing items to both the leasing office and your carrier so we can assist in investigating further. We’d appreciate the opportunity to speak with you directly and work toward a resolution. Please don’t hesitate to contact us at your convenience.

AApartments.comAxis on Roan·Anonymous·5mo ago
positiveResponded
5.0

Great place to live if you're a student at ETSU — Great place to live if you're a student at ETSU! Short commute and the apartment is quiet enough to study.

Noise
Business response· Apr 10, 2026 · posted manually

Thank you for the shout-out! We love being a 'home base' for ETSU students. We know how important it is to have a short commute after a long day of classes, and we're so glad you've found the environment quiet enough to focus on your studies. Good luck with your semester, and thanks for being a great part of our community!

AApartments.comAura Apartments·Anonymous·5mo ago
positiveResponded
5.0

solid experience — We've been at Aura for about 6 months now and its been a solid experience. The office team is friendly and helpful whenever we stop by. Only thing is the package delivery system could be better organized but thats a minor issue. The location cant be beat for ac…

StaffSafety
Business response· Apr 10, 2026 · posted manually

Thank you for sharing your experience with us over the last six months! We are so glad you’re enjoying the 'unbeatable' location—being the bridge between downtown and Madison really is the best of both worlds.

AApartments.comHillside Place·Anonymous·5mo ago
positiveResponded
5.0

Perfect for grad students or young professionals — Perfect for grad students or young professionals. Close to campus but far enough away that its peaceful and quiet.

Noise
Business response· Apr 10, 2026 · posted manually

It’s wonderful to know you’re enjoying the best of both worlds here. Thank you for the recommendation and for being a part of our community!

AApartments.comAxis on Beltline·Anonymous·5mo ago
positiveResponded
5.0

Nice place to live overall — Nice place to live overall but the laundry facilities could use some upgrades. Still would recommend tho because everything else has been solid.

Business response· Apr 10, 2026 · posted manually

Thank you for the recommendation and for being a part of our community! We are so glad to hear that everything else has been 'solid' for you and that you're enjoying life here overall.

AApartments.comAxis at Rocket City·Anonymous·5mo ago
positiveResponded
5.0

The apartment has all the modern touches we wanted. — We moved here last spring from Tennessee for my husbands engineering job and couldn't be happier with Axis. Close to his work, close to shopping, and the apartment has all the modern touches we wanted. After spending a Saturda…

Business response· Apr 10, 2026 · posted manually

Welcome to Alabama! We are so pleased to hear that your move from Tennessee led you to Axis. It’s wonderful that our location is making your husband’s commute easier while keeping you close to all the shopping and modern comforts you were looking for.

GoogleHillside Place·Elizabeth “Lizz” Grijalva·5mo ago
negativeResponded
1.0

This was awful since day one. None of my work orders were done in spite of saying they were completed. Also, it took months for someone to even show up! Our unit didn’t have a garbage dispenser, trash was always a mess, and windows didn’t open! Broken floorboards, random holes, t…

MaintenancePestsCleanlinessFees & Billing
Business response· Apr 13, 2026 · posted via API

Hi Elizabeth, we’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. The conditions you’ve described are not reflective of the standards we strive to maintain, and we take feedback like this seriously. Our team would like the opportunity to review your concerns, including the work order history and move-out details, to ensure everything has been handled appropriately. We understand your request not to be contacted and will respect that preference. Should you choose to reach out in the future, we’re available to assist in reviewing and resolving any outstanding matters. We wish you the best moving forward.

GoogleAxis on Roan·Tyler Mueller·5mo ago
positiveResponded
5.0

Decent apartments but parking can be a bit of a hassle when everyone gets home from work. You might have to walk a bit further than you'd like sometimes. Other than that no real complaints, maintenance is quick and my neighbors are cool.

MaintenanceNoiseParking
Business response· Apr 9, 2026 · posted via API

We’re glad to hear that you’ve been happy with our maintenance team and that you’re enjoying your neighbors, that’s what really makes a community feel like home. We also appreciate your honest feedback about parking. We know it can get a bit tight during peak hours, and we’re always looking for ways to improve the experience for our residents. Thanks again for your feedback and for being part of our community. If there’s ever anything you need, we’re here to help!

GoogleHillside Place·Gothard Pagungile·5mo ago
positiveResponded
5.0

Really nice apartment complex! Love the wooded views from my balcony.

Business response· Apr 8, 2026 · posted via API

Thank you so much for the 5 stars! We’re so glad to hear you’re enjoying the community and those wooded views from your balcony. That’s definitely a favorite feature around here and hard to beat. We’re happy to have you as part of the Hillside Place community and are always here if you need anything!

AApartments.comThe Emerson·Anonymous·5mo ago
positiveResponded
5.0

The staff in the office are friendly and professional — Been here 6 months and very happy with our choice. The staff in the office are friendly and professional, always willing to help out when we have questions. Close proximity to ETSU was the main draw for us but we also love b…

StaffParkingCleanlinessAmenities
Business response· Apr 10, 2026 · posted manually

Thank you so much for the 6-month update! We are thrilled that our location near ETSU and the Johnson City trails has been such a perfect fit for your lifestyle. Our team loves hearing that their professional and friendly service has made a difference in your experience!

AApartments.comHillside Place·Anonymous·5mo ago
positiveResponded
5.0

My best experience — We moved from out of state for my husbands job and Hillside Place has been wonderful. The neighborhood feels safe, apartments are spacious with good closet space, and management has been really responsive anytime we've needed anything. Love that its close to…

Safety
Business response· Apr 10, 2026 · posted manually

Welcome to the neighborhood! We know moving from out of state is a huge transition, and we are so happy to hear that Hillside Place has made you feel right at home.

AApartments.comBlue Ridge·Anonymous·5mo ago
positiveResponded
5.0

Easy to get to the mall, restaurants, grocery stores, literally everything — Love the convenience of this location on Plymouth Road! Easy to get to the mall, restaurants, grocery stores, literally everything. After visiting Hands On museum with my nephew we were home in five minu…

Staff
Business response· Apr 10, 2026 · posted manually

We are so glad you’re loving the Plymouth Road location! We agree having the mall, groceries, and great dining just around the corner makes daily life so much smoother.

GoogleHillside Place·Manuel Andrews·5mo ago
positiveResponded
5.0

Overall happy here but parking can be tight when everyone gets home from work in the evenings. Other than that no complaints - apartments are spacious and the area feels safe.

ParkingSafety
Business response· Apr 8, 2026 · posted via API

Thank you so much for taking the time to share your experience and for the 5 stars, we truly appreciate it! We’re so glad to hear that you’re enjoying the spacious apartments and that the community feels safe. That means a lot to us. We completely understand your note about parking in the evenings. That’s valuable feedback, and we’re always looking for ways to improve the experience for our residents, especially during those busy after-work hours. If there’s ever anything you need, don’t hesitate to reach out. We’re happy to have you as part of the community!

AApartments.comAxis on Beltline·Anonymous·5mo ago
positiveResponded
5.0

The location is perfect — The location is perfect for my commute and the apartment itself exceeded my expectations. Modern finishes, plenty of closet space, and the kitchen has everything I need. Been here since spring and have zero complaints.

Business response· Apr 10, 2026 · posted manually

Knowing that your commute is easier and your kitchen has everything you need makes our day. Thank you for being a part of our community and for sharing your experience!

AApartments.comAxis at Rocket City·Anonymous·5mo ago
positiveResponded
5.0

Super convenient — Super convenient to everything and good value for what you pay

Business response· Apr 10, 2026 · posted manually

We love hearing that! Our goal is to provide a high-quality living experience without sacrificing convenience, so we’re thrilled you feel you’re getting great value here.

AApartments.comAura Apartments·Anonymous·5mo ago
positiveResponded
5.0

looking good — Really appreciate how well maintained everything is here. You can tell the management actually cares about keeping the property looking good and not just collecting rent.

Fees & Billing
Business response· Apr 10, 2026 · posted manually

Thank you so much for noticing! We truly take pride in the appearance and upkeep of our community, so it means a lot to hear that our efforts are hitting the mark.

GooglePark Place·Aamir Shah Shah·5mo ago
positiveResponded
5.0

Honestly one of the better apartment complexes I've lived in and I've moved around alot for work. Good value for what you get compared to other places in the area.

Business response· Apr 8, 2026 · posted via API

Thank you so much for the 5 stars! We’re thrilled to hear that Park Place stands out as one of the better places you’ve lived, especially with all the moving around you’ve done for work. It’s great to know you’re getting good value here compared to other options in the area. We’re happy to have you as part of the community and always here if you need anything!

GoogleThe Emerson·Emilia Allen·5mo ago
positiveResponded
5.0

My daughter lives here while attending ETSU and I feel good about the safety and upkeep of the property. The staff has been wonderful to work with and very communicative whenever we've had questions or concerns. Its close enough to campus that she doesn't need to worry about a lo…

StaffSafety
Business response· Apr 8, 2026 · posted via API

Thank you so much for the 5 stars and for sharing such a thoughtful review! It truly means a lot to us, especially knowing you trusted us with your daughter’s home while she’s attending ETSU. We’re so glad to hear that you feel confident in the safety and upkeep of the community. That peace of mind is everything. It’s also wonderful to know our team has been helpful and communicative along the way. We take a lot of pride in being there when our residents and their families need us. It sounds like you found the perfect balance with location too, close to campus but still giving her that sense of independence and space. That’s exactly what we hope for. We’re grateful you chose The Emerson and are so happy to have your daughter as part of the community. If you ever need anything at all, please don’t hesitate to reach out!

GoogleThe Emerson·Viola grace Achanit·5mo ago
positiveResponded
5.0

Love it here! Close to everything I need and the apartment is way bigger than my last place.

Business response· Apr 8, 2026 · posted via API

We love hearing this, thank you for the 5 stars! It’s great to know you’re enjoying the extra space and the convenience of being close to everything you need. That combination makes all the difference. We’re so happy to have you here at The Emerson and appreciate you being part of the community. If you ever need anything, we’re just a call away!

GoogleThe Henry·Grey Marshall·5mo ago
positiveResponded
5.0

I was hesitant to move to a smaller town but The Henry has exceeded my expectations. The location on Henry Dr is convenient to everything - grocery stores, restaurants, and its a straight shot to Huntsville for my job. Rent is reasonable and I appreciate how quickly they handle m…

MaintenanceFees & Billing
Business response· Apr 8, 2026 · posted via API

Thank you for the 5 stars and for sharing your experience! We know making a move, especially to a smaller town, can come with some hesitation, so it’s great to hear The Henry has exceeded your expectations. We’re glad the location has been such a good fit for your day-to-day, and that commute to Huntsville staying simple is always a win. It also means a lot to hear our team has been quick and responsive with maintenance. That’s something we take seriously. We’re happy to have you here at The Henry and appreciate you being part of the community. If you ever need anything, you know where to find us!

GoogleWindsor·Larry Edwards·5mo ago
positiveResponded
5.0

Perfect for young professionals or students. Clean, affordable, and the management actually cares.

Cleanliness
Business response· Apr 8, 2026 · posted via API

Thank you so much for the 5 stars! We’re so glad to hear that Windsor feels like the right fit for you and others, with a clean, affordable home and a team that genuinely cares. We’re happy to have you as part of the community and always here if you need anything!

GoogleHillside Place·Creed Welch·5mo ago
positiveResponded
5.0

Best place I've lived in Knoxville. Clean, quiet, and the staff actually cares about the residents.

StaffNoiseCleanliness
Business response· Apr 8, 2026 · posted via API

Thank you so much for the 5 stars! We’re thrilled to hear Hillside Place has been the best place you’ve lived in Knoxville. Knowing you appreciate the cleanliness, quiet, and caring staff means a lot to us. We’re happy to have you as part of our community and always here if you need anything!

GoogleAxis on Roan·raymund Fungo·5mo ago
positiveResponded
5.0

Best decision I made was moving here last year! The amenities are great and I love that it's pet-friendly because my dog absolutely loves the green spaces around the property. Management is always friendly when I stop by the office and they genuinely seem to care about making thi…

Staff
Business response· Apr 8, 2026 · posted via API

Thank you so much for the 5 stars! We’re thrilled to hear that moving to Axis on Roan has been such a great decision for you. It’s wonderful that both you and your dog are enjoying the pet-friendly green spaces and that the amenities have been a hit. We’re so glad our team has made you feel welcome and cared for. We’re happy to have you as part of the community and can’t wait to keep making this a place you love to call home!

GoogleAura Apartments·Angela Russell·5mo ago
positiveResponded
5.0

Great value for what you get in Huntsville. The grounds are always well kept and I feel safe here. Maintenance came same day when my AC went out in the summer which was a lifesaver.

MaintenanceCleanlinessSafety
Business response· Apr 8, 2026 · posted via API

Thank you so much for the 5 stars! We’re thrilled to hear that you’re enjoying the value, well-kept grounds, and sense of safety at Aura. It’s great to know our maintenance team was able to help so quickly with your AC, nobody wants to deal with that heat! We’re happy to have you as part of the community and always here if you need anything!

AApartments.comHillside Place·Anonymous·5mo ago
positiveResponded
5.0

Moved in 3 weeks ago and so far so good! — Moved in 3 weeks ago and so far so good! Apartment was ready on time and move-in process was smooth.

Move-In
Business response· Apr 10, 2026 · posted manually

Welcome home! We are thrilled to hear that your first three weeks have been off to such a great start. Our team takes a lot of pride in making sure move-in day is as stress-free as possible, so it’s wonderful to know everything was ready and waiting for you.

AApartments.comBlue Ridge·Anonymous·5mo ago
positiveResponded
5.0

Experience lol — Been renting here for a few months now and so far so good. The apartment was ready on time when we moved in and everything worked. No drama with management which is refreshing after our last landlord experience lol.

Move-In
Business response· Apr 10, 2026 · posted manually

We are so happy to hear you’re enjoying your first few months with us! We believe that 'no drama' is the best way to live, and we're glad we could provide a refreshing change of pace from your previous experience.

AApartments.comAura Apartments·Anonymous·5mo ago
positiveResponded
5.0

The apartments are modern with nice finishes, the community is peaceful — Moved here from out of state for work at Redstone and couldn't be happier with our choice. The apartments are modern with nice finishes, the community is peaceful, and we're close to everything we need. Too…

Business response· Apr 10, 2026 · posted manually

Thank you so much for the glowing review! We are thrilled to hear that Axis turned out to be the perfect middle ground for your commute and your lifestyle. It’s great to know you’re already taking advantage of our proximity to Point Mallard—it’s definitely one of the best perks of living here! We aim to make the move-in process as seamless as possible, so we'll be sure to share your kind words with our leasing and maintenance teams.

AApartments.comAxis on Beltline·Anonymous·5mo ago
positiveResponded
5.0

Axis was perfect! — My husband and I were looking for something close to his work in Huntsville but didnt want to deal with the traffic and prices there. Axis was perfect! We can get to Point Mallard in like 10 minutes and the apartment has all the updated features we wanted. Ver…

Staff
Business response· Apr 10, 2026 · posted manually

Thank you for your positive review! We are so happy you are able to get to places around town easier.

AApartments.comAxis at Rocket City·Anonymous·5mo ago
positiveResponded
5.0

Great location for working at Redstone Arsenal — Great location for working at Redstone Arsenal - my commute is like 10 minutes tops. Pool area stays clean and the grounds crew does a solid job keeping everything looking nice.

CleanlinessAmenities
Business response· Apr 10, 2026 · posted manually

We are happy to hear you are enjoying the location and the commute!

AApartments.comAxis at Rocket City·Anonymous·5mo ago
positiveResponded
5.0

We moved here from out of state for my husband's job at Cummings Research Park and its been perfect — We moved here from out of state for my husband's job at Cummings Research Park and its been perfect. Apartment layouts are really functional, plenty of storage space, and mainten…

MaintenanceParking
Business response· Apr 10, 2026 · posted manually

Thank you for sharing your experience! We’re glad your move went smoothly and that you’re enjoying the layout, storage space, and quick maintenance service. We’re happy to have you as part of our community!

AApartments.comAxis on Roan·Anonymous·5mo ago
positiveResponded
5.0

My best experience — The staff here really goes above and beyond. I locked myself out late one night and they were so helpful getting me back in without any attitude.

Staff
Business response· Apr 10, 2026 · posted manually

Thank you for sharing your experience! We’re so glad our team was able to help when you needed it most. Providing friendly, reliable support is what we strive for, and it means a lot to know that came through. We truly appreciate having you as part of our community!

AApartments.comAxis on Beltline·Anonymous·5mo ago
positiveResponded
5.0

Love the modern kitchens and bathrooms! — Love the modern kitchens and bathrooms! Everything feels new and the layout of the two bedroom is really functional for me and my roommate.

Business response· Apr 10, 2026 · posted manually

Thank you for your kind feedback! We’re so glad you’re enjoying the modern kitchens and bathrooms, as well as the functional two-bedroom layout. It’s great to hear the space works well for you and your roommate. We’re happy to have you both as part of our community!

AApartments.comAura Apartments·Anonymous·5mo ago
positiveResponded
5.0

Good experience overall — Good experience overall but wish the gym had more cardio machines during peak hours. Still better than most apartment gyms I've seen tho.

Amenities
Business response· Apr 10, 2026 · posted manually

Thank you for your honest feedback! We’re glad to hear you’ve had a positive experience overall and that our fitness center stands out compared to others. We appreciate your suggestion about adding more cardio equipment during peak hours and will definitely take that into consideration as we look for ways to improve. Thanks for being a valued part of our community!

AApartments.comHillside Place·Anonymous·5mo ago
positiveResponded
5.0

The apartment itself is nice — Love the location off Merchants Drive area - super convenient to get to Target and all the shops on Broadway. The apartment itself is nice and roomy, closets are bigger than my last place. Maintenance fixed my garbage disposal within a day of puttin…

Maintenance
Business response· Apr 10, 2026 · posted manually

Thank you for sharing your experience! We’re so glad you’re enjoying the convenient location and easy access to shopping it really makes day-to-day living that much better. It’s also great to hear the extra space and larger closets have been a nice upgrade for you. We’ll be sure to pass along your kind words to our maintenance team they’ll appreciate the shoutout for their quick response! Thanks again for being part of our community.

GoogleHillside Place·Patrick Sanchez·5mo ago
positiveResponded
5.0

We've been renting a 2-bedroom here for about 8 months now. The layout is great with plenty of storage space, which was important to us. Only issue we've had is sometimes the hot water takes a minute to kick in but honestly, that's pretty minor. Would definitely recommend to anyo…

Business response· Apr 3, 2026 · posted via API

Thank you for your feedback! We’re so glad you’re enjoying the spacious layout and storage. We appreciate your note about the hot water and will keep it in mind as we continue to improve. Thanks for recommending us and for being part of our community!

GoogleAxis on Roan·Nancy Scoggins·5mo ago
positiveResponded
5.0

Nice apartments, good location, fair pricing.

Business response· Apr 3, 2026 · posted via API

We are happy to hear that you love the apartment and are enjoying the location!

AApartments.comThe Charlie·Anonymous·5mo ago
positiveResponded
5.0

The pool area is her favorite spot to study when the weather's nice! — My daughter goes to Lee University and living at The Charlie has been perfect for her. She can walk to class and the rent is actually affordable which is hard to find around here. The pool area is her favorite…

ParkingFees & BillingAmenities
Business response· Apr 10, 2026 · posted manually

Thank you for your kind review! We’re so glad The Charlie has been a great fit for your daughter. Being able to walk to campus and enjoy an affordable home is such a win. It’s great to hear she’s loving the pool area too! We appreciate you choosing our community.

AApartments.comThe Henry·Anonymous·5mo ago
positiveResponded
5.0

My family moved to The Henry last year and its been wonderful — My family moved to The Henry last year and its been wonderful. The units are updated with nice appliances and plenty of storage space. Only minor complaint is that the walls could be a bit thicker - you can hear neig…

Noise
Business response· Apr 10, 2026 · posted manually

Thank you for sharing your experience! We’re so glad to hear your family has been enjoying your home at The Henry and that the updated features and storage have been a great fit. We appreciate your feedback regarding noise and will certainly keep it in mind. It means a lot that you’d recommend us. Thank you for being part of our community!

AApartments.comBlue Ridge·Anonymous·5mo ago
positiveResponded
5.0

Solid choice if your looking for affordable housing in Johnson City — Solid choice if your looking for affordable housing in Johnson City. Not luxury apartments but clean, functional, and well-maintained. You get what you pay for in a good way here.

Cleanliness
Business response· Apr 10, 2026 · posted manually

Thank you for your thoughtful feedback! We’re glad to hear you value the clean, well-maintained environment we strive to provide. Our goal is to offer comfortable and affordable living, and it means a lot to know that’s been your experience. We appreciate you choosing our community!

AApartments.comHillside Place·Anonymous·5mo ago
positiveResponded
5.0

recommend. — Quiet complex with nice neighbors. Would recommend.

Noise
Business response· Apr 10, 2026 · posted manually

Thank you for your recommendation! We’re so glad to hear you’re enjoying the peaceful atmosphere and friendly community. It means a lot to us that you’re happy here!

AApartments.comKingsport Crossing·Anonymous·5mo ago
positiveResponded
5.0

Been here almost two years now — Been here almost two years now. Maintenance team is top notch they fixed my AC same day I called which was amazing during that hot July we had.

MaintenanceStaff
Business response· Apr 10, 2026 · posted manually

Thank you for being a valued resident for nearly two years! We’re so glad to hear your experience has been a positive one. Our maintenance team will be thrilled to know their quick response made a difference especially during those hot summer days. We appreciate you calling our community home!

AApartments.comPark Place·Anonymous·5mo ago
positiveResponded
5.0

helpful since day one. — If your looking for affordable but still quality housing near the medical district this is it. Moved here for a job at the hospital and my commute is like 10 minutes. Staff has been nothing but helpful since day one.

Staff
Business response· Apr 10, 2026 · posted manually

Thank you for your kind words! We’re so glad to hear that our location near the medical district has made your commute so convenient That’s a huge win. It’s also great to know our team has been helpful and welcoming since day one. We truly appreciate you choosing to call our community home!

AApartments.comWindsor·Anonymous·5mo ago
positiveResponded
5.0

Overall really happy I chose Windsor! — Absolutely love the location off Garrett Drive - so easy to get anywhere in Athens! The apartment complex is well-maintained and quiet. My only small complaint would be that the laundry hookups could use updating, but honestly its not a big…

Noise
Business response· Apr 10, 2026 · posted manually

Thank you for your kind review! We’re so glad you’re loving the location and enjoying the peaceful, well-kept community. We appreciate your feedback on the laundry hookups and will keep it in mind as we plan future updates. We’re happy to have you at Windsor!

AApartments.comThe Emerson·Anonymous·5mo ago
positiveResponded
5.0

So good my best experience — Moved in last month and so far so good! Apartment was ready on time and cleaner than I expected.

Move-In
Business response· Apr 10, 2026 · posted manually

We are happy to hear you are enjoying your new space.

GoogleRhodes Ferry·Cwp Cwp·5mo ago
positiveResponded
5.0

Having lived here for 10 years I wouldn't choose anywhere else. The management is great and Lisa, the manager, keeps the apartments in great shape. If there is ever an issue maintenance is on it right away. The location is great and not far from downtown where all the excitement…

MaintenanceStaff
Business response· Apr 3, 2026 · posted via API

Thank you for choosing Rhodes Ferry! Lisa does a fabulous job making sure everything runs smoothly. We are happy to hear that you love the location!

GoogleThe Emerson·Kevin·5mo ago
positiveResponded
5.0

Good value for the money, and the location can't be beat if you're a student or work nearby. I've been here almost a year now and haven't had any major issues. Maintenance is quick to respond, which is nice. My only thing is wish they had a gym on site, but there's one down the r…

MaintenanceCommunicationAmenities
Business response· Apr 3, 2026 · posted via API

Thank you for your feedback! We’re glad you’re enjoying the value, location, and quick maintenance service. We appreciate your suggestion about a gym and are happy there’s a convenient option nearby. Thanks for being part of our community!

GoogleHillside Place·Julian·5mo ago
positiveResponded
5.0

Great community and love being so close to Fountain City. Easy drive to work and grocery stores nearby.

Business response· Apr 3, 2026 · posted via API

Happy to hear you are loving the community and close commute!

GoogleRhodes Ferry·Brenda Meriwether·5mo ago
positiveResponded
5.0

We have been here for 10 years. The manager Lisa went above and beyond helping the people who's unit caught on fire. This is a great place to live with a great management team. The new owners have done more in 10 years than anyone else with keeping up the complex. This is a great…

Staff
Business response· Apr 3, 2026 · posted via API

Thank you so much for your incredible loyalty over the past 10 years! It truly means a lot to us! We’re especially grateful for your kind words about Lisa and her support during such a difficult situation. Our team is committed to caring for our residents, and it’s wonderful to hear that reflected in your experience. We’re also glad you’ve noticed the positive improvements from the new ownership. Thank you for being such a valued part of our community!

GoogleHillside Place·Christopher Conley·5mo ago
positiveResponded
5.0

Perfect spot for families!

Parking
Business response· Apr 3, 2026 · posted via API

Thank you so much for your kind words! We’re thrilled to hear that you feel our community is a perfect spot for families.

GoogleBlue Ridge·Samuels johns·5mo ago
positiveResponded
5.0

Nice quiet community close to everything.

Noise
Business response· Apr 3, 2026 · posted via API

We are happy to hear that you are enjoying the tranquility and easy commute to other places nearby.

GoogleAura Apartments·Ruben Hof·5mo ago
positiveResponded
5.0

Love it here so much! The staff is always helpful, and the amenities are better than other places I looked at in this price range.

StaffFees & Billing
Business response· Apr 3, 2026 · posted via API

We are so glad that you are enjoying your living experience at Aura Apartments!

GoogleAxis at Rocket City·Clarisse Simi·5mo ago
positiveResponded
5.0

Been really happy with our decision to move here. The floorplan we chose has alot of natural light which I love, and having in-unit connections for washer dryer was a must-have for us. Management seems to genuinely care about keeping residents satisfied.

Business response· Apr 3, 2026 · posted via API

We are so happy to hear that you love the natural like at Axis! Our staff does everything they can to assist in any way they can.

AApartments.comAxis at Rocket City·Anonymous·5mo ago
positiveResponded
5.0

Nice complex overall — Nice complex overall but the walls could be thicker - I can sometimes hear my neighbors tv. Other than that no complaints, price is fair and location cant be beat if you work in the area.

NoiseFees & Billing
Business response· Apr 10, 2026 · posted manually

Thank you for your feedback! We’re glad you’re enjoying the location and value. We understand noise can happen in apartment living and appreciate you sharing—please reach out if there’s anything we can do to help!

AApartments.comAura Apartments·Anonymous·5mo ago
positiveResponded
5.0

The location is super convenient — The location is super convenient and my apartment stays cool even in the Alabama heat. Maintenance fixed my dishwasher within 24 hours which was impressive.

Maintenance
Business response· Mar 31, 2026 · posted manually

Thank you for your kind review! We're so glad you're enjoying the convenient location and staying comfortable year-round. It's great to hear our maintenance team was able to take care of your dishwasher so quickly—we’ll be sure to pass along the kudos. Please let us know if there’s ever anything else we can assist with!

GoogleAxis on Roan·Musa Yusuf·5mo ago
positiveResponded
5.0

I really like the open layout in my unit and the kitchen has plenty of counter space which is rare for apartments in this price range. Everything was clean when I moved in and the whole leasing experience was professional. Easy access to groceries and shopping on Roan Street make…

StaffCleanlinessFees & BillingMove-In
Business response· Mar 27, 2026 · posted via API

We appreciate your kind feedback! We're happy to hear you're enjoying the open layout and generous kitchen space. It’s great to know your move-in experience was smooth and that our location makes everyday errands convenient. Thank you for being a valued part of our community!

GoogleAxis at Rocket City·Vijay Gupta·5mo ago
positiveResponded
5.0

Good value for the money, and the neighborhood feels safe. Only minor issue is sometimes the gym equipment needs updating, but honestly, I usually go to the Y anyway, so not a huge deal for me.

SafetyAmenities
Business response· Mar 27, 2026 · posted via API

Thank you for sharing your experience! We're happy to hear you feel the community offers great value and a sense of safety. We also appreciate your feedback on the gym equipment and will take it into consideration as we continue making improvements.

GoogleAura Apartments·Amanda Cumbest·5mo ago
positiveResponded
5.0

Good location off Memorial Parkway makes commuting easy. Apartments are updated and the community is quiet for the most part. Would definitely recommend checking it out if your looking in south Huntsville.

Noise
Business response· Mar 27, 2026 · posted via API

Thank you for the recommendation! We're glad you're enjoying the convenient location, updated apartments, and quiet community. We appreciate you sharing your experience!

GoogleHillside Place·Amanda Bates·5mo ago
positiveResponded
5.0

The apartments are clean and well maintained. Management is easy to work with and they've been very accomadating whenever we needed anything fixed or had questions about our lease.

Cleanliness
Business response· Mar 27, 2026 · posted via API

We appreciate your feedback! We're happy to hear you've had a positive experience with the cleanliness and upkeep of the apartments. It’s also great to know our team has been responsive and easy to work with whenever you’ve had questions or maintenance needs. Thank you for being a valued part of our community!

AApartments.comHillside Place·Anonymous·5mo ago
positiveResponded
5.0

everything looking nice — Been here almost 2 years now and its been a solid place to call home. The only downside is the walls are a bit thin so you can hear neighbors sometimes but nothing too crazy. Management has always been fair with us and the grounds crew does a good job ke…

NoiseCleanlinessCommunication
Business response· Mar 31, 2026 · posted manually

Thank you for being a part of our community for nearly two years. We truly appreciate your continued residency! We're glad to hear it’s been a solid place to call home and that our team and grounds upkeep have made a positive impression. We understand that noise can occasionally be noticeable in apartment living, and we appreciate your understanding. Please don’t hesitate to reach out if there’s ever anything we can do to enhance your experience further!

GoogleHillside Place·Muhammad Mustapha·5mo ago
positiveResponded
5.0

Nice place to live with reasonable prices compared to other complexes in the area. The pool area is really nice during summer and my kids use the playground all the time. Close enough to UT for my oldest, who commutes and close to good schools for the younger ones, too.

Amenities
Business response· Mar 27, 2026 · posted via API

Thank you for your kind review! We're so glad to hear that you and your family are enjoying the community, especially the pool and playground. It’s great that the location is convenient for your oldest commuting to UT and for your younger kids’ schools as well. We truly appreciate you choosing to call our community home!

GoogleKingsport Crossing·charquaveiun bloodsaw·5mo ago
positiveResponded
5.0

My kids love living here because of the playground and theres plenty of space in our three bedroom for everyone. We've been to Warrior's Path State Park a few times since moving here and its only about 15 minutes away which is awesome for weekend activities. The staff remembered…

StaffParking
Business response· Mar 26, 2026 · posted via API

Thank you for the kind words! We’re so glad your family is enjoying the space and playground, and that you’ve been able to explore Warriors' Path State Park nearby. It means a lot to hear our team made you feel welcome from day one. Thanks for being part of our community!

GoogleThe Charlie·Mathew Felix·5mo ago
positiveResponded
5.0

Really impressed with how clean everything is maintained here. The common areas always look good and our unit stays comfortable year-round. Management seems to actually care about keeping things up which makes a difference.

Cleanliness
Business response· Mar 26, 2026 · posted via API

Thank you! We’re glad you’re enjoying the clean, well-maintained community and comfortable living. We appreciate your kind words about our team!

GoogleThe Henry·Tiffeny Davidson·5mo ago
positiveResponded
5.0

Love it here!! So much better than my last apartment and the price is great for what you get.

Fees & Billing
Business response· Mar 26, 2026 · posted via API

Thank you so much! We’re thrilled you’re loving your experience and that our community has been such an upgrade from your last apartment. It’s great to hear you’re finding strong value here. We truly appreciate your kind words!

GoogleWindsor·Jordan Portades·5mo ago
positiveResponded
5.0

I've lived in several apartment complexes in North Alabama and Windsor is one of the better ones. The units are spacious with good closet space which is hard to find. My neighbors are respectful and quiet. The grounds are always well maintained and look nice. After visiting Big S…

NoiseParkingCleanliness
Business response· Mar 26, 2026 · posted via API

Thank you for sharing your experience! We’re so glad to hear Windsor stands out among your past communities. It’s great that you’re enjoying the spacious layouts, ample closet space, and peaceful atmosphere. We also love that you can enjoy time at Big Spring Park and come home to a well-maintained, comfortable space. This is exactly the balance we strive to provide. We truly appreciate your kind words!

GoogleHillside Place·jssiee kiliana·5mo ago
positiveResponded
5.0

Solid apartment complex, no major issues in the 6 months ive been here

Business response· Mar 25, 2026 · posted via API

Thank you for your feedback! We’re glad to hear your experience has been a solid one over the past six months. If there’s ever anything we can do to make your stay even better, don’t hesitate to reach out!

GoogleWindsor·michael weems·6mo ago
positiveResponded
5.0

Great place!

Business response· Mar 23, 2026 · posted via API

Thank you for your kind words! We’re so glad you’re enjoying your experience and are happy to have you as part of our community.

AApartments.comAura Apartments·Anonymous·6mo ago
positiveResponded
5.0

Nice personal touch. — Love the open floor plan in our unit and the kitchen has plenty of counter space. We grill out at the BBQ area almost every weekend when the weather is nice and have gotten to know some of our neighbors that way. Office staff remembered my name after just a…

StaffNoise
Business response· Mar 23, 2026 · posted manually

Thank you for sharing your experience! We’re glad you’re loving the open layout and kitchen space, and it’s great to hear the BBQ area has helped you connect with neighbors. We truly appreciate you recognizing our team’s personal touch!

AApartments.comApex Johnson City·Anonymous·6mo ago
positiveResponded
5.0

Perfect Spot for young professional or students. — Perfect Spot for young professionals or students. The neighborhood feels safe and I've never had any issues. Plus being near all the stuff on State of Franklin road is super convenient for errands and eating out.

ParkingSafety
Business response· Mar 23, 2026 · posted manually

Thank you! We’re glad you’re enjoying the convenient location and feeling safe in the community. We appreciate you being here!

GoogleBlue Ridge·Harrison Goldstein·6mo ago
positiveResponded
5.0

Clean apartments, good management, cant ask for much more!

Cleanliness
Business response· Mar 20, 2026 · posted via API

Thank you for the great feedback! We’re so glad to hear you’re enjoying your apartment and having a positive experience with our team. We truly appreciate you taking the time to share this!

GooglePark Place·Serenity Smith·6mo ago
positiveResponded
5.0

Moved from out of state for a nursing position at the hospital and Park Place made the transition so easy. The online application process was straightforward and move-in was smooth. Only issue I've had is sometimes the package room gets full but thats pretty minor in the grand sc…

ParkingMove-InSafety
Business response· Mar 19, 2026 · posted via API

Thank you for your feedback! We’re so glad to hear your move and transition went smoothly and that our team made the process easy. We also appreciate your note about the package room and will continue working to improve that experience. We’re happy to have you at Park Place!

GoogleThe Emerson·Serenity Smith·6mo ago
positiveResponded
5.0

We moved here from out of state for my husbands job at the hospital and finding The Emerson was such a relief. The leasing process was smooth and everyone was so welcoming. The apartment itself is spacious with plenty of storage which is great for our growing family. We've enjoye…

StaffMove-In
Business response· Mar 19, 2026 · posted via API

Thank you for your kind words! We’re so glad your move went smoothly and that you’re enjoying the spacious apartment and community feel. We’re happy you chose The Emerson as your home!

GoogleThe Henry·John Bush·6mo ago
positiveResponded
5.0

Nice apartments with good amenities. The complex is well kept and feels safe. I like that Athens has that small town feel but your still only 20-30 minutes from bigger shopping areas and things to do in Huntsville. Management has been helpful whenever I've needed anything.

Safety
Business response· Mar 19, 2026 · posted via API

Thank you for the great feedback! We’re glad you’re enjoying the amenities, the well-kept community, and the sense of safety. It’s wonderful to hear the location offers the perfect balance of small-town charm with easy access to Huntsville and we’re always happy to help whenever you need us!

GoogleWindsor·Betty Gonzalez·6mo ago
positiveResponded
5.0

Really appreciate how responsive the office staff is here. Anytime I've called or emailed they get back to me quick. My apartment stays cool in the summer which is important in Alabama heat. Location is great for getting to work and running errands. Very satisfied with my experie…

Staff
Business response· Mar 19, 2026 · posted via API

Thank you for your thoughtful feedback! We’re so glad to hear our team’s responsiveness has made a positive impact and that you’re staying comfortable during the Alabama heat. It’s great to know the location and your overall experience have been a good fit we truly appreciate you choosing Windsor Apartments and look forward to having you renew with us!

GoogleApex Johnson City·Melissa Morrow·6mo ago
positiveResponded
5.0

Been a great experience so far the apartments are in good condition and I like the layout of my unit alot.

Business response· Mar 18, 2026 · posted via API

We are thrilled to know you are loving the units at Apex!

GoogleKingsport Crossing·Yvonne·6mo ago
positiveResponded
5.0

Business response· Mar 13, 2026 · posted via API

Thank you for the 5-star rating! ⭐ We truly appreciate your support and are glad you had a great experience. If you ever need anything, our team is always here to help.

GoogleCourtney Square·Miriam Carter·6mo ago
positiveResponded
5.0

My husband and I have been living at Courtney Square for 11 years when Karen keys sold the apartments. It was turned over to Hawthorn properties and when that happened my life as I know it became a total nightmare Crystal the property manager made my life a living hell she interf…

MaintenanceStaffAmenities
Business response· Mar 10, 2026 · posted via API

We’re incredibly grateful for your kind words about the positive changes you’ve experienced. It means a lot to hear that the improvements to the property and the efforts from our team have helped restore that sense of peace for you. Shannon and Andrea work hard every day to support our residents and maintain a welcoming, professional environment, and we’re thrilled to know their efforts have made such a positive impact.

GoogleAxis on Roan·Donna Dunn·6mo ago
negativeResponded
1.0

When I first moved in here, the monthly rent was $765 a month. That was four years Ago. They have raised their rent up to $1155 a month which is a joke for what you get here. I live in a one bedroom one bath tiny apartment with no countertop space no storage space anywhere no cab…

MaintenanceNoisePestsFees & BillingMove-In
Business response· Mar 6, 2026 · posted via API

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. What you’ve described regarding the ceiling damage, pest concerns, and difficulties with the payment portal is not the experience we want any resident to have. Our team strives to address maintenance requests and resident concerns as quickly and thoroughly as possible, and it sounds like we fell short here. We would truly like the opportunity to review these issues in detail and work toward a resolution, especially regarding the outstanding ceiling repair and any ongoing pest or maintenance concerns. Please contact the leasing office directly or email us at axisonroan@sparkmanage.com so we can look into your account and ensure everything is properly addressed.

GoogleAxis on Roan·Dave Scott·6mo ago
positiveResponded
5.0

One of the best apartments I’ve ever stayed in. If you’re looking for a place to live reach out to this company! They’ll get you situated ASAP. When I moved to Johnson City, I spoke to Marvin and his kindness and generosity went the distance and it really helped me through a dif…

Business response· Mar 4, 2026 · posted via API

Wow! Thank you so much for your kind words! We’re honored to have been part of your journey, especially during such an important time in your life. Moving can be stressful, and we’re so glad Marvin was able to make the experience smooth and supportive for you. We’ll be sure to share your shoutout with him! Thank you for choosing Axis on Roan, we’re so grateful to have you as part of our community 💚

GoogleBeaver Hollow·Ny Yw (mt)·6mo ago
negativeResponded
2.0

Business response· Mar 3, 2026 · posted via API

Thank you for your feedback. We’re sorry your experience hasn’t met expectations that’s not what we strive for. We’d love the opportunity to learn more and make things right. Please reach out to our office at beaverhollowjc@sparkmanage.com so we can connect.

GoogleAnnex at Rocket City·Felicia Rivers·7mo ago
positiveResponded
5.0

Business response· Feb 19, 2026 · posted via API

We’re so grateful for your support and for choosing to be part of our community. Our team works hard to create a positive living experience, and it’s incredibly rewarding to know we’re meeting that goal.

GoogleThe Charlie·Kim·7mo ago
positiveResponded
5.0

Business response· Feb 19, 2026 · posted via API

We truly appreciate you taking the time to share your experience. Our team is committed to providing a welcoming, well-maintained community and exceptional service, and it means a lot to know that it’s being recognized.

GoogleCourtney Square·Mackenzie Chason·7mo ago
positiveResponded
5.0

Love this new company! Our internet is only $65 a month! We get 85 channels and 1 gig with the Spectrum Ready deal. We literally only pay a power bill separately. The Manager even helped me move in on a Saturday!

StaffMove-In
Business response· Feb 17, 2026 · posted via API

We’re thrilled to hear you’re loving the Spectrum Ready package and the convenience of having internet and cable bundled so seamlessly. Making things simple and affordable for our residents is always a priority, so it’s great to know that value is making a difference for you. We’re also especially glad to hear our manager was able to assist with your Saturday move-in — we truly believe that moving into your new home should feel supported and stress-free from day one. Welcome home, and thank you again for taking the time to share your experience!

GoogleRhodes Ferry·Noah Thomas·7mo ago
negativeResponded
1.0

Booked a in-person guided tour online for 11am, No one was in the office when we arrived to give us the tour, we tried calling the number that was sent to us via text but when tried the number was “unavailable”. upon calling the apartments with the number listed we were greeted w…

Staff
Business response· Feb 12, 2026 · posted via API

Thank you for bringing this to our attention. We sincerely apologize for your experience and understand how frustrating that must have been especially after scheduling an in-person tour in advance. What you described is not the level of service or communication we strive to provide. We are currently reviewing what occurred during your scheduled tour time, including the phone routing and self-guided tour instructions, to ensure this does not happen again. We truly value every prospective resident’s time and interest in our community. If you’re open to it, we would appreciate the opportunity to personally connect, clarify what happened, and reschedule your visit at your convenience. Please reach out to us directly at rhodesferry@sparkmanage.com, and we will make this right. Thank you again for your feedback! It helps us improve.

AApartments.comPark Place·Anonymous·7mo ago
positiveResponded
5.0

Very Nice Apartments! — The owner has really put a lot of work into the updates at the property. I love the style and design in the apartments. The manager is always so nice and quick to address all of my needs. If you are looking for a new apartment, check out Park Place!

StaffParking
Business response· Feb 10, 2026 · posted manually

Thank you for the great review! We’re glad you’re enjoying the updates and apartment design, and that our manager has been quick and helpful. We appreciate the recommendation and love having you at Park Place!

AApartments.comThe Emerson·Anonymous·7mo ago
positiveResponded
5.0

Beautiful Aparment and a great manager — The Emerson is a beautiful community, spacious apartments and the manager, Julia, is always so nice and quick to get back to me and address my needs!

Staff
Business response· Feb 10, 2026 · posted manually

Thank you for your wonderful review! We’re so happy to hear you’re enjoying the beautiful community and spacious apartments. We’ll be sure to share your kind words with Julia—she’ll love hearing that her responsiveness and care made a positive impact. We truly appreciate you being part of The Emerson community!

AApartments.comAxis on Roan·Anonymous·7mo ago
positiveResponded
5.0

Great Community and beautiful apartments — The owner has done some really great updates. Beautiful community and convenient location!

Business response· Feb 10, 2026 · posted manually

Thank you for the kind words! We’re so glad you’re enjoying the recent updates and that you love the community and convenient location. We truly appreciate you taking the time to share your experience and are happy to have you as part of our community.

AApartments.comPark Place·Anonymous·7mo ago
positiveResponded
5.0

Good apartments with responsive management — I’ve been happy living here overall for three years. The apartments are nice and well maintained. Family friendly, comfortable and a good place to live.

Business response· Feb 10, 2026 · posted manually

Thank you for sharing your experience with us! We’re so glad to hear you’ve enjoyed living here over the past three years and that you find the community comfortable, family-friendly, and well maintained. We truly appreciate you being part of our community and value you calling this place home.

GoogleThe Emerson·Erica Long·7mo ago
positiveResponded
5.0

We love it here it’s very peaceful. Everything is perfect especially the staff. We love, Julia. maintenance and management as well Everyone is very respectful and handle those things in a very timely manner

MaintenanceStaff
Business response· Feb 2, 2026 · posted via API

Thank you so much for the kind words! We’re thrilled to hear that you find our community peaceful and that everything has been a positive experience for you. Your compliments mean a lot to our entire team—especially Julia and our maintenance and management staff. We truly appreciate your recognition of the respect and timely care we strive to provide every resident. Thank you for being a valued part of our community!

GoogleKingsport Crossing·Debbie Poole·7mo ago
positiveResponded
5.0

Debra Is A Great Help When Needing Something To Work Out If A Problem Comes Up. Great And Friendly To Work With When Question Come Alone. Been Here For 13 Years Now & They Still Try & Take Care Of My Apartment When I Need Something. Great Place To Rent. Staff & Maintenance Perso…

MaintenanceStaffFees & Billing
Business response· Jan 29, 2026 · posted via API

Thank you so much for your kind words and for being a valued resident for the past 13 years! We truly appreciate your loyalty and the trust you’ve placed in our team. Debra and the entire staff take great pride in providing friendly, responsive service, and it means a lot to hear that our efforts have made a positive difference for you. We’re grateful to have you as part of our community and look forward to continuing to take great care of your home. Thank you again for sharing your experience!

AApartments.comAxis on Beltline·Anonymous·7mo ago
positiveResponded
5.0

Excellent — This is one of the best places that I’ve ever been too! I e stayed here for several years and it’s been the best years of my life. Anything I need help with they come and help me with it instantly and when the summer comes it’s even better I love the pool so much and…

Amenities
Business response· Feb 2, 2026 · posted manually

Thank you so much for this wonderful review! We’re truly honored to hear that your time with us has been some of the best years of your life—that means everything to our team. Providing quick, helpful support is always our goal, and we’re so glad you’ve felt taken care of. We love hearing how much you enjoy the pool, especially during the summer, and it’s great to know it’s a fun space for everyone in the community. Thank you for being such a valued resident—we’re grateful to have you here!

AApartments.comAxis on Beltline·Anonymous·7mo ago
positiveResponded
5.0

Great!! — I love this place! Amanda is very helpful, she does her very best to get you the help you need.

Business response· Feb 2, 2026 · posted manually

We are so glad to hear that our staff is there to help when you need!

GoogleKingsport Crossing·panda·7mo ago
positiveResponded
5.0

Business response· Jan 28, 2026 · posted via API

Thank you so much for your five-star review! We truly appreciate your kind feedback and are delighted to know you had a great experience with our community and team. Providing exceptional service is always our priority, and we look forward to continuing to exceed your expectations!

GoogleKingsport Crossing·MistyLea Cloud·7mo ago
positiveResponded
5.0

Business response· Jan 28, 2026 · posted via API

Thank you so much for your five-star rating! We truly appreciate your support and are grateful for the opportunity to serve you. If there’s ever anything we can do to enhance your experience, please don’t hesitate to reach out. We look forward to continuing to exceed your expectations!

GoogleAxis on Roan·Christina McLaughlin·7mo ago
positiveResponded
5.0

A couple me and my boyfriend he's pending on his disability and I'm drawing ssdi and going back to school no pets just me and him looking for a one bedroom apt for the first of February I have help paying first month rent and deposit how much is. First month rent and deposit

Fees & Billing
Business response· Jan 28, 2026 · posted via API

Thank you for reaching out and for your interest in our community! We would be happy to provide you with current pricing, availability, and details regarding move-in costs for a one-bedroom apartment. Since pricing and availability can change, we invite you to contact our leasing office directly so we can give you the most accurate information and discuss any move-in assistance you may have. Our team would love the opportunity to help you find the perfect home. We look forward to speaking with you soon!

AApartments.comRiverchase·Anonymous·7mo ago
positiveResponded
5.0

Great place to call home — I been living here for about four years and I must say I enjoy my comfort zone the property manager Aeprel!! great person she makes you feel welcome as a tenant shout out to the maintenance guys you call for something to be fix they there like Jake from…

MaintenanceStaffCommunication
Business response· Jul 31, 2026 · posted manually

Thank you for your wonderful review and for choosing to call Riverchase home for the past four years! We're so happy to hear you've had such a positive experience with Aeprel and our maintenance team. Providing a welcoming community and prompt service is what we strive for every day. We truly appreciate your continued trust in us and are honored that you've renewed your lease again. Thank you for being such a valued member of the Riverchase community!

AApartments.comRiverchase·Anonymous·7mo ago
positiveResponded
5.0

Riverchase — Been here over a year I no problems. Maintenance is pretty good They come when you call, pretty quiet neighborhood.

MaintenanceNoiseCommunication
Business response· Jul 31, 2026 · posted manually

Thank you for taking the time to leave a review! We're delighted to hear you've enjoyed living in our community for over a year and that you've had a positive experience. It's great to know our maintenance team has been responsive and that you've found the neighborhood to be quiet and comfortable. We truly appreciate having you as a resident and look forward to continuing to provide you with a great place to call home!

GoogleThe Charlie·Devin Hall·7mo ago
positiveResponded
5.0

Everyone involved with my move has made it as easy & pleasant as possible. Its nice to have a rental company try to make things easier on you

Business response· Jan 26, 2026 · posted via API

Thank you for your kind words! We’re so glad to hear your move was smooth and pleasant. Our team truly strives to make the process as easy and stress-free as possible, and we appreciate you choosing our community. Welcome home!

GoogleBeaver Hollow·Vanessa Gause·7mo ago
positiveResponded
5.0

I have lived here for 11 years and I have never had any problems .Durrell was one if the best managers you could ask for.Irs a very clean and beautiful place to live and if you need something fixed they are on top of it but now my health is bad .I'm going thru chemo and I can't e…

StaffNoiseCleanliness
Business response· Jan 26, 2026 · posted via API

Thank you for your feedback and for being a valued long-time resident. We sincerely apologize for the ongoing noise concerns, especially during such a challenging time. This is not the experience we want for our residents, and we are actively addressing the situation. Please contact our office so we can follow up promptly.

GoogleCourtney Square·Klathena Timbers·7mo ago
negativeResponded
1.0

AI answers their email and voicemail, so beware wrong information. Refused to refund the $60 application fee, even though they are responsible for telling me I could move in on my non-negotiable day that both their email and phone system said would work (they don't do weekend mov…

Fees & BillingMove-InCommunication
Business response· Aug 17, 2026 · posted via API

Thank you for sharing your experience. I'm sorry for the frustration this caused around scheduling and communication — that's not the impression we want to leave. I'd like to understand exactly what happened so we can look into it further and make sure information is consistent going forward.

AApartments.comRiverchase·Anonymous·7mo ago
positiveResponded
5.0

Resident — I love where I live at the management is on point when I needed something something done it does get done. I will recommend someone to come live here it's a great place to live

Business response· Jul 31, 2026 · posted manually

Thank you for your wonderful review! We're so happy to hear that you've had a great experience with our management team and that we've been able to respond promptly whenever you've needed us. Your recommendation means so much to us, and we're grateful to have you as part of our community. Thank you for choosing to call our community home!

AApartments.comRiverchase·Anonymous·7mo ago
positiveResponded
5.0

Great property manager / peaceful property — The neighborhood is fairly quiet. I absolutely love the property manager and the way she interacts with our families. She is always trying to plan stuff and helping during the holidays. My street is very peaceful and she makes sure tha…

MaintenanceStaffNoise
Business response· Jul 31, 2026 · posted manually

Thank you so much for your thoughtful review! We're thrilled to hear you've enjoyed the peaceful neighborhood and had such a positive experience with our property manager and maintenance team. Creating a welcoming community through resident events, holiday activities, and responsive service is something we take great pride in. Your kind words mean a lot to our team. Thank you for being a valued resident, and we wish you all the best whenever the time comes for your next home!

AApartments.comRiverchase·Anonymous·7mo ago
positiveResponded
5.0

Excellent — It’s a great place to live even though it’s in the bottom part of Augusta, they make sure there’s no violence out there and the team members are very awesome. If you need anything done, they will make sure they get it fixed.

Staff
Business response· Jul 31, 2026 · posted manually

Thank you for your kind review! We're so glad to hear that you enjoy living in our community and appreciate the efforts of our team. Providing a welcoming environment and responding quickly to maintenance requests are top priorities for us. Your recognition of our team's hard work means a great deal, and we're grateful to have you as part of our community. Thank you for sharing your experience!

AApartments.comAura Apartments·Anonymous·7mo ago
positiveResponded
5.0

Great neighborhood — Very friendly staff, lots of places in walking distance

Staff
Business response· Jan 29, 2026 · posted manually

We are so happy to hear that you are enjoying your experience!

AApartments.comAxis on Beltline·Anonymous·7mo ago
positiveResponded
5.0

Strong Management, Dependable Maintenance, and a Well-Kept Community — Axis on Beltline in Decatur delivers a solid living experience thanks to a property management team that’s attentive and professional. The leasing staff and property manager handle inquiries and concerns with…

MaintenanceStaffCleanliness
Business response· Jan 23, 2026 · posted manually

Thank you for your feedback—we’re glad to hear our Axis on Beltline team’s management, maintenance, and community care are making a positive difference in your experience!

AApartments.comAxis at Rocket City·Anonymous·7mo ago
positiveResponded
5.0

Standout Maintenance Team at Axis Rocket City — One of the strongest aspects of Axis Rocket City is the maintenance team. Work orders are handled efficiently, and the technicians are knowledgeable, courteous, and take pride in doing the job right the first time. Requests are addr…

MaintenanceStaff
Business response· Jan 23, 2026 · posted manually

Thank you for the kind words! We’re proud of our Axis Rocket City maintenance team and appreciate you recognizing their professionalism and dedication. We’re glad they help make your experience a great one!

AApartments.comAura Apartments·Anonymous·7mo ago
positiveResponded
5.0

Great place to live. — Nice and comfortable living space. Maintenance is always there to help. Affordable.

Maintenance
Business response· Jan 23, 2026 · posted manually

Thank you for the great review! We’re happy to hear you’re enjoying the comfortable living space, affordable pricing, and our helpful maintenance team. We appreciate you calling this home!

AApartments.comAura Apartments·Anonymous·7mo ago
positiveResponded
5.0

Nice and clean — Aura Property is nice and clean. Its comfortable and I really like this complex.

Cleanliness
Business response· Jan 23, 2026 · posted manually

Thank you for your kind feedback! We’re so glad you’re enjoying the clean, comfortable atmosphere at Aura Property and appreciate you being part of our community!

AApartments.comAxis at Rocket City·Anonymous·7mo ago
positiveResponded
5.0

Can’t go wrong!!!! — I have resided at these apartment next month will be 7 years. I have seen tenants come and some tenants go. As for me, it’s very quiet and relaxing environment. The manager is so very nice and also caring as well as attentive to their tenants needs. I do not…

StaffNoiseCommunication
Business response· Jan 23, 2026 · posted manually

Thank you for being a valued resident for nearly seven years—we’re honored to be your home and truly appreciate your kind words about our Axis Rocket City team and community!

AApartments.comAxis on Beltline·Anonymous·7mo ago
positiveResponded
5.0

Love it here — The pool is really nice and well kept. It isn’t super busy all of the time. Close to Publix shopping and lots of good food nearby. Most of my neighbors are great. Maintenance is awesome and quick.

MaintenanceNoiseAmenities
Business response· Jan 23, 2026 · posted manually

Thank you for the great feedback! We’re so glad you’re enjoying the pool, convenient location, and our maintenance team. We truly appreciate you being part of our community! ??

GoogleAura Apartments·Emma mae womack·8mo ago
negativeResponded
1.0

Don’t live here

Business response· Aug 17, 2026 · posted via API

Hi, I'm sorry to hear your experience left you feeling this way — that's not the impression we want anyone to have of Aura Apartments. I'd really like to understand more about what happened so we can look into it properly.

GoogleKing's View Apartments·Becky Smith·8mo ago
positiveResponded
5.0

Business response· Jun 23, 2026 · posted via API

Thank you so much for the 5-star review, Becky! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to your next visit!

AApartments.comThe Emerson·Anonymous·8mo ago
positiveResponded
5.0

Standout Community in Johnson City — The Emerson Apartments check all the boxes. Clean, well-maintained, and managed the way communities used to be run, with professionalism, responsiveness, and pride in the property. From the moment you step on site, it’s clear the team cares.…

MaintenanceStaffNoiseCleanlinessSafety
Business response· Jan 20, 2026 · posted manually

Thank you so much for this thoughtful and detailed review. We truly appreciate you taking the time to highlight the care, professionalism, and pride our team puts into managing The Emerson Apartments. It means a great deal to know that our responsiveness, maintenance efforts, and community atmosphere have made a positive impact on your experience. We’re also glad you’re enjoying the apartment design and the balance our Johnson City location offers—convenience without the chaos. Your kind words are incredibly motivating for our entire team, and we’re grateful to have you as part of our community.

GoogleRhodes Ferry·Darren Smith·8mo ago
positiveResponded
5.0

Business response· Jan 16, 2026 · posted via API

Thank you for the 5-star review! We’re so happy to hear you’re enjoying your experience and truly value having you in our community.

GoogleCourtney Square·Darren Smith·8mo ago
positiveResponded
5.0

Business response· Jan 16, 2026 · posted via API

Thank you for the 5-star review! We’re delighted to hear you’re enjoying your home and appreciate your kind words about our community.

GoogleAnnex at Rocket City·Darren Smith·8mo ago
positiveResponded
5.0

Business response· Jan 16, 2026 · posted via API

Thank you for the 5-star review! We’re so glad you’re enjoying your experience and appreciate having you as part of our community.

GoogleClinton Place·Darren Smith·8mo ago
positiveResponded
5.0

Business response· Jan 16, 2026 · posted via API

We really appreciate your 5-star review! It’s wonderful to hear that you’re enjoying your home and the community, and we’re grateful to have you with us.

GoogleThe Henry·Darren Smith·8mo ago
positiveResponded
5.0

Business response· Jan 16, 2026 · posted via API

Thank you for your 5-star review! We’re so glad you’re happy with your home and appreciate you being part of our community.

GoogleSuncrest Estates·Darren Smith·8mo ago
positiveResponded
5.0

Business response· Jan 16, 2026 · posted via API

Thank you so much for your 5-star review! We’re thrilled to hear that you’re enjoying your home and appreciate your kind words about our team and community. Your feedback means a lot to us, and we’re glad to have you as part of our community!

GoogleBeaver Hollow·Darren Smith·8mo ago
positiveResponded
5.0

Business response· Jan 16, 2026 · posted via API

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. Our team works hard to provide a comfortable, welcoming community, and it’s rewarding to know those efforts are being noticed. We’re grateful to have you as part of our community and are always here if there’s anything you need.

GoogleThe Emerson·Kaliegh Aurora Rose Blaylock·8mo ago
positiveResponded
5.0

property manager was extremely helpful, with any questions we had, showed us a lovely apartment. and is efficient in helping everyone get settled within there desired move in

StaffMove-In
Business response· Dec 30, 2025 · posted via API

Thank you for the wonderful review! We’re so glad our property manager could answer your questions, show you a beautiful apartment, and help make your move-in smooth. Welcome home—we’re happy to have you here!

GoogleKingsport Crossing·Kara Gordon·8mo ago
positiveResponded
5.0

Debra at the office is the kindest person. She listens to the tenants. She gets any work orders done asap! Great woman. So glad she is the office manager! The apts are in a great area!

Staff
Business response· Dec 23, 2025 · posted via API

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Debra. She truly cares about our residents and takes pride in making sure work orders are handled promptly and that everyone feels heard. We’re very fortunate to have her as our office manager. We also appreciate your feedback about the community and location. Thank you for being a valued resident!

GoogleBeaver Hollow·Linda Love·9mo ago
negativeResponded
2.0

Business response· Dec 17, 2025 · posted via API

Thank you for taking the time to leave a rating. We’re sorry to see that your experience didn’t fully meet expectations. Because we didn’t receive additional details, we’d welcome the opportunity to learn more and address any concerns directly. Please feel free to contact our team so we can better understand how to improve and ensure a positive experience moving forward.

GoogleAxis at Rocket City·Elizabeth Tucker·9mo ago
positiveResponded
4.0

I have been here for going on 3 years now, I've been through several apartment managers and so far Shannon has been THE BEST! She's attentive, responsive and always in the office unlike all the others we've gone through! Thankyou Shannon for your amazing customer service!!!

Staff
Business response· Dec 15, 2025 · posted via API

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Shannon will be thrilled to hear your feedback—she takes great pride in being attentive and available for our residents. We’re grateful to have you as part of our community and appreciate your continued residency with us!

GoogleCourtney Square·Adams Apple·9mo ago
negativeResponded
1.0

If I could give 0 stars I would. I’ve been here several years and not once has this property looked like a land fill. But now new owners took over and yes the new toilets are nice. But why worry about giving us new toilets when you can’t even keep the outside of the property look…

NoiseParkingCleanlinessFees & BillingAmenities
Business response· Dec 11, 2025 · posted via API

Thank you for sharing your concerns. We’re sorry to hear about your recent experience and appreciate you bringing this to our attention. We are addressing the dumpster overflow, community cleanliness, and dog park issues with our team. Please reach out to the office so we can look into the trash left near your home and answer any questions about the Spectrum service. We value your feedback and are committed to improving your experience here. Please email courtneysquare@sparkmanage.com for any concerns.

GoogleHillside Place·Miranda Kabenda·9mo ago
positiveResponded
5.0

Great mix of one, two, and three-bedroom options to fit different needs and budgets.

Business response· Dec 5, 2025 · posted via API

Miranda, we are glad to hear you appreciate our different options for Hillside Place!

GoogleAxis on Beltline·Darren Smith·9mo ago
positiveResponded
5.0

Business response· Dec 5, 2025 · posted via API

Thank you for your positive review!

GoogleThe Charlie·Darren Smith·9mo ago
positiveResponded
5.0

Business response· Dec 5, 2025 · posted via API

We appreciate your review Darren!

GoogleKingsport Crossing·Ashley·9mo ago
positiveResponded
5.0

I had a wonderful experience living at Kingsport Crossing. My apartment was clean, cozy, and the staff was always kind and helpful.

StaffCleanliness
Business response· Dec 4, 2025 · posted via API

Thank you for the kind words. We’re glad to hear you enjoyed your time at Kingsport Crossing. A clean, comfortable home and a team that genuinely shows up for residents is exactly what we work for, and it is great to know that came through during your stay. We appreciate you taking the time to share your experience.

GoogleHillside Place·Alexandra·9mo ago
positiveResponded
5.0

The laundry facility is clean and well-maintained with reasonable pricing.

Cleanliness
Business response· Dec 5, 2025 · posted via API

That’s great to hear! We work hard to keep the laundry facility clean and affordable, so we’re glad it’s meeting your needs.

GoogleAura Apartments·Cyril Macias·9mo ago
positiveResponded
5.0

Great mix of amenities without being too expensive. The playground is perfect for our kids.

Business response· Dec 5, 2025 · posted via API

We are happy to hear that you are enjoying our amenities!

GoogleThe Emerson·Aaron·9mo ago
positiveResponded
5.0

Overall good experience living here. Would recommend to other students and young professionals in Johnson City.RetryClaude can make mistakes. Please double-check cited sources.

Business response· Dec 4, 2025 · posted via API

Thank you! We’re glad you had a good experience and appreciate your recommendation to students and young professionals.

GooglePark Place·Ashley·9mo ago
positiveResponded
5.0

Park Place Apartments is a wonderful place to live. The units are clean, spacious, and comfortable. The staff is friendly and always ready to help.

StaffParkingCleanliness
Business response· Dec 4, 2025 · posted via API

Thank you for your kind words! We’re happy to hear you’re enjoying the clean, spacious units and that our team has been helpful.

GoogleKingsport Crossing·Andrew·9mo ago
positiveResponded
5.0

Kingsport Crossing Apartments is peaceful, clean, and well-maintained. The location is perfect for both convenience and comfort.

Cleanliness
Business response· Dec 4, 2025 · posted via API

Thank you! We’re glad to hear you enjoy the peaceful, well-maintained community and its convenient location.

GoogleAxis on Beltline·Alexandra·9mo ago
positiveResponded
5.0

Perfect for anyone wanting small-town feel with big-city conveniences nearby.

Business response· Dec 4, 2025 · posted via API

Thank you for sharing this! We’re glad you appreciate the blend of small-town charm with the convenience of being close to the city. It’s wonderful to hear that the location offers the best of both worlds for you.

GoogleHillside Place·Graham Gray·9mo ago
positiveResponded
5.0

The disability access features are well-designed and thoughtfully implemented.

Business response· Dec 3, 2025 · posted via API

Thank you so much for sharing that! We’re really glad to hear the accessibility features feel well-designed and thoughtful. Creating a space that’s comfortable and welcoming for everyone is very important to us.

GoogleAxis on Beltline·Farin Sefa·9mo ago
positiveResponded
5.0

Perfect location for anyone who enjoys water activities. Boat ramps and marinas nearby.

Business response· Dec 3, 2025 · posted via API

Absolutely! It’s the ideal spot for anyone who loves spending time on the water. With easy access to boat ramps and marinas, it’s perfect for boating, kayaking, fishing, or just enjoying the waterfront lifestyle. 🚤🌊

GoogleThe Emerson·Abdul-Kadir Ibrahim·9mo ago
positiveResponded
5.0

I am moving to a different city to study and I know I will miss Stoneybrooks. I wish I get a similar place.

Business response· Dec 3, 2025 · posted via API

That sounds like such an exciting new chapter! Moving to a different city for studies can feel bittersweet, especially when you’re leaving a place like Stoneybrooks that meant a lot to you. I’m sure you’ll find a place that gives you a similar sense of comfort and belonging—maybe even something that surprises you in the best way. And remember, Stoneybrooks will always be there for you to come back to. 💛

GoogleKingsport Crossing·Lucy·9mo ago
positiveResponded
5.0

Spacious rooms, clean property, and a comfortable vibe. Kingsport Crossing Apartments is a great place for anyone looking for quality living.

Cleanliness
Business response· Dec 2, 2025 · posted via API

Thank you for your kind words! We’re glad you’re enjoying the spacious rooms and welcoming atmosphere at Kingsport Crossing Apartments.

GoogleHillside Place·Charles·9mo ago
positiveResponded
5.0

The on-site management office is helpful and responsive to any questions or concerns.

Staff
Business response· Dec 2, 2025 · posted via API

Thank you so much for your kind words! We’re happy to hear that our on-site team has been helpful and responsive. It means a lot to us to know our residents feel supported, and we’re always here whenever you need us.

GoogleAxis on Roan·Linda Tyree·9mo ago
negativeResponded
1.0

Yes the place is pet friendly but they can't keep management, charge junk fees for everything including paying rent and now are charging for Internet that I pay directly to spectrum so I am being charged twice and I don't even use the router that they came and put in without givi…

MaintenanceFees & Billing
Business response· Dec 1, 2025 · posted via API

Thank you for taking the time to share your concerns. We’re truly sorry to hear about the frustrations you’ve experienced, and we appreciate the opportunity to address them. If you are willing, please reach out to our office or management team directly so we can work with you on a resolution at axisonroan@sparkmanage.com Your comfort and satisfaction are important to us, and we want to make things right.

GoogleKingsport Crossing·Jesse “Jbird” Carver·9mo ago
negativeResponded
1.0

Business response· Nov 24, 2025 · posted via API

Thanks for your review. We’d like to better understand your experience. Please reach out at kingsportcrossing@sparkmanage.com so we can help.

GoogleAura Apartments·Samuel Smith Jr.·10mo ago
negativeResponded
1.0

Place fell off a cliff especially after current ownership. Multiple issues including but not limited to, regular police presence, rent for a more premium complex but not providing the amenities for said price, never knowing whom to speak with management wise, a chat bot constantl…

Fees & Billing
Business response· Nov 13, 2025 · posted via API

Hi Samuel, We’re sorry to hear your experience hasn’t reflected the high standards we strive for at Aura. Your feedback is important and would like the opportunity to discuss your concerns directly and work toward a better resolution. Please reach out to our management team at aura@sparkmanage.com, so we can better understand your situation and address these issues appropriately. Thank you for taking the time to share your experience.

GoogleAxis on Beltline·Yousef Alghazali·10mo ago
neutralResponded
3.0

For couples weeks is not bad but sometimes you see drunk people outside or people party loud late night

Noise
Business response· Nov 20, 2025 · posted via API

Thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet expectations. We appreciate your comments and will use them to help improve our community.

GoogleRiverchase·Sam Clarke·10mo ago
positiveResponded
5.0

I’ve had a wonderful experience at Riverchase! The community is well maintained, and the team truly cares about the residents. Tanasia is an amazing Property Manager. She is professional, friendly, and always willing to go the extra mile to help. Any questions or concerns are han…

StaffCommunication
Business response· Nov 7, 2025 · posted via API

Thank you so much for the 5-star review! We’re thrilled to hear you’ve had a great experience with our team and the area. Your kind words mean a lot, and we truly appreciate your recommendation!

GoogleThe Charlie·Michael Weems·10mo ago
positiveResponded
5.0

The staff is real friendly manager is always got a great attitude and very positive property looked gorgeous, and I could not believe the size of the units

Staff
Business response· Nov 5, 2025 · posted via API

Thanks so much, Michael! We appreciate your kind words and love hearing that our team made such a great impression. We take pride in keeping the community looking its best and making sure our residents feel right at home!

GoogleCourtney Square·Haley D·10mo ago
positiveResponded
5.0

The management has been making great updates. they’re putting in brand new toilets and countertops, and I’m so excited to see the improvements. It’s nice to live somewhere that actually takes care of the property and listens to residents. Can’t wait to see how everything looks wh…

Business response· Oct 30, 2025 · posted via API

Thank you so much for your kind words! We’re thrilled you’re noticing and appreciating the improvements at Courtney Square. Our goal is to keep enhancing the community and creating a space residents are proud to call home. We can’t wait for you to see the finished results either!

GoogleCourtney Square·Kaitlynn Stinson·10mo ago
negativeResponded
2.0

The new owners SUCK every week they need into the apartments for some bs reason , they harass us with surveys, and the new manager doesn’t know how to do her job fr Hawthorn needs to re-buy or something.. new owners and managers been here a month and like 20 people have moved and…

StaffParking
Business response· Oct 29, 2025 · posted via API

Thank you for sharing your feedback. We’re sorry to hear about your frustrations and take your concerns seriously. Our goal is to maintain a safe, well-managed, and respectful community for all residents. We would like the chance to address your specific concerns, including maintenance visits, surveys, and property upkeep, directly. Please reach out to our team at courtneysquare@sparkmanage.com so we can assist you further and work toward a resolution.

GoogleWindsor·Hsjajajvduwiwie gehwui·10mo ago
positiveResponded
5.0

Beautiful apartments with modern design and great amenities. I especially love the community vibe here. Maintenance requests are handled immediately. Thank you, Windsor Apartments, for making city living so easy!

Maintenance
Business response· Oct 30, 2025 · posted via API

Thank you for the fantastic review! We’re so glad to hear you’re enjoying the modern design, amenities, and the sense of community here at Windsor Apartments. Our team works hard to make city living comfortable and stress-free, and it’s great to know that shows. We appreciate you taking the time to share your experience!

GoogleWindsor·Julian·10mo ago
positiveResponded
5.0

Such a peaceful place to live! The neighbors are friendly, and the area feels very safe. The management truly cares about residents’ comfort. Windsor Apartments gets a 10/10 from me!

NoiseSafety
Business response· Oct 28, 2025 · posted via API

Thank you so much for your kind words and glowing review! We’re so happy to hear you’re enjoying the peaceful atmosphere, friendly neighbors, and sense of safety here at Windsor. Our team truly does care about making Windsor feel like home for every resident, and your feedback means the world to us. A 10/10 from you is a 10/10 day for us!

GoogleBlue Ridge·Tammy Maples·10mo ago
positiveResponded
4.0

I wanted to update my review to reflect my recent experience. Another member of the management team reached out to me about my negative experiences and worked with me to address my issues. It was a very positive interaction, and really helped to improve my view of the other manag…

Staff
Business response· Oct 23, 2025 · posted via API

Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration surrounding the recent parking lot maintenance and the communication issues you’ve described. That’s not the experience we want for any of our residents. We take your feedback seriously and are reviewing our notification process to ensure future updates are both timely and clear for everyone. We’d also like the opportunity to speak with you directly to better understand what happened and see what can be done to make things right. Please reach out to the office or email us at blueridge@spakrmanage.com so we can connect. Thank you again for bringing this to our attention!

GoogleCourtney Square·Mama Bear·11mo ago
negativeResponded
2.0

I want crystal back. She was the best landlord I’ve ever had. It’s not the same without her.

Business response· Oct 13, 2025 · posted via API

We appreciate you taking the time to share your feedback. While we know change can take some adjustment, our team is dedicated to continuing the same high level of care and service our residents have come to expect. If there’s anything specific we can do to improve your experience, we’d love to hear from you directly. Please feel free to reach out to the office anytime. Thank you for being part of our community.

GoogleBeaver Hollow·MISTY HITE·11mo ago
positiveResponded
5.0

my husband and I love living at beaver hollow we been here almost a week our neighbors in our building are so nice and friendly I love seting on our porch it is so nice and peaceful and veary clean our office manager Debra she has been our office manager for seven years she will…

StaffNoiseCleanliness
Business response· Oct 6, 2025 · posted via API

Hi Misty and Stephen, Thank you so much for your kind words and wonderful review! We’re so happy to hear that you’re enjoying your new home at Beaver Hollow. It’s great that you’ve already connected with your neighbors and are finding the community peaceful and welcoming. We’re also thrilled to hear that Debra has made such a positive impact, she truly cares about our residents, and we’re lucky to have her on our team. We’re excited for you to continue making Beaver Hollow your home and look forward to having you here for many years to come!

GoogleThe Charlie·Elizabeth Goad·11mo ago
negativeResponded
1.0

3x rent is just not feasible Majority of people only make 2x rent. No one who makes 20-30$ an hour wants your apartments. They’re living in a HOUSE

Fees & Billing
Business response· Oct 6, 2025 · posted via API

Hi Elizabeth, We truly appreciate your feedback and will keep it in mind as we continue to review our policies. If you’d ever like to talk through options or learn more about our community, our leasing team would be happy to help.

GoogleAxis on Roan·Betty Biggs·11mo ago
negativeResponded
1.0

DO NOT RENT!!!! There are more tenants leaving than moving in!!! They will not fix repairs when requested!! A.C. goes out and its months before its fixed!! Apartments are poorly painted i side and they put lipstick so to speak to make them lool good when the quality is poor!!! On…

MaintenanceStaffNoiseParkingCleanlinessFees & BillingCommunicationAmenities
Business response· Oct 6, 2025 · posted via API

Hi Betty, We’re truly sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. What you’ve described is not the standard of living or service we want for our residents. We take concerns like delayed repairs, communication issues, and community upkeep very seriously and are addressing them with our team. We would like the opportunity to learn more about your specific concerns so we can make things right where possible. Please reach out to our office directly or email us at axisonroan@sparkmanage.com so we can work with you on a resolution. We know your home is one of the most important parts of your life, and we are committed to doing better.

GoogleKingsport Crossing·Christina Anderson·11mo ago
positiveResponded
5.0

Close to Holston Valley Medical Center which is convenient for healthcare needs.

Business response· Oct 6, 2025 · posted via API

Thank you for your feedback! We’re glad you appreciate the convenient location near Holston Valley Medical Center. Being close to important services like healthcare is something we know our residents value, and we’re happy it makes your life easier!

GoogleHillside Place·Selena Flack·11mo ago
positiveResponded
5.0

Been living here for over a year and really appreciate the professional management.

Business response· Oct 6, 2025 · posted via API

Thank you for taking the time to leave a review! We’re thrilled to hear that our management team has made your experience a positive one over the past year. We truly appreciate having you as a resident and look forward to many more great moments together!

GoogleBlue Ridge·Winston Chavez·11mo ago
positiveResponded
5.0

The 24/7 emergency maintenance gives peace of mind. Never had to wait long for service.

Maintenance
Business response· Oct 6, 2025 · posted via API

Thank you for your kind words! We’re so glad our 24/7 emergency maintenance team has been able to provide quick and reliable service. Knowing our residents feel taken care of and at ease is exactly what we aim for!

GoogleHillside Place·Kristin Arnold·11mo ago
positiveResponded
5.0

Nice quiet neighborhood feel while still being close to shopping and restaurants.

Noise
Business response· Oct 6, 2025 · posted via API

Thank you for sharing your thoughts! We’re so glad you enjoy the peaceful, neighborhood feel while still being close to all the shopping and dining options. It’s great to hear our location is working so well for you!

GoogleAxis on Roan·Mathilda Sharpe·11mo ago
positiveResponded
5.0

Management team is professional and helpful. They really care about maintaining the property.

Staff
Business response· Oct 6, 2025 · posted via API

Hi Mathilda, Thank you so much for your kind words! We’re thrilled to hear that our team has made a positive impression and that you appreciate the care we put into maintaining the property. It’s wonderful residents like you who make our community such a great place to call home!

GoogleAxis on Beltline·Heather Curnutt·11mo ago
positiveResponded
5.0

Parking is usually easy to find. Good amount of spaces available for residents.

Parking
Business response· Nov 6, 2025 · posted via API

Thanks so much, Heather! We’re glad to hear parking has been convenient for you. We know how much of a difference that makes in everyday life, and we appreciate you taking the time to share your experience at Axis on Beltline!

GoogleHillside Place·Christopher Morton·11mo ago
positiveResponded
5.0

The fitness center and clubhouse amenities are well-maintained and rarely crowded.

Amenities
Business response· Dec 5, 2025 · posted via API

Thanks Christopher! We strive to have a clean and nice place for our residents to enjoy.

GoogleAxis on Beltline·Samuel Lemon·11mo ago
positiveResponded
5.0

The one-bedroom apartments are surprisingly spacious. Good layout and plenty of natural light.

Business response· Nov 6, 2025 · posted via API

Thank you, Samuel! We’re so glad you’re enjoying your one-bedroom apartment. The open layout and natural light are some of our favorite features too. We appreciate you sharing your experience at Axis on Beltline!

GoogleThe Charlie·Stephen Denny·11mo ago
positiveResponded
5.0

The Charlie has really transformed from what it used to be - much better now!

Business response· Nov 6, 2025 · posted via API

Thanks so much, Stephen! We’re thrilled you’ve noticed the transformation. The team has worked hard to make The Charlie a place everyone’s proud to call home, and it means a lot to hear that the improvements are shining through. Appreciate you taking the time to share that!

GoogleThe Emerson·Brian Duncan·11mo ago
positiveResponded
5.0

Nice community atmosphere without being too crowded. Good mix of students and working professionals.

Business response· Oct 6, 2025 · posted via API

Hi Brian, Thank you for your review! We’re thrilled to hear you enjoy the community atmosphere and the balance of students and working professionals. Creating a welcoming environment for everyone is something we take pride in, and we’re glad it shows!

GooglePark Place·Dillon Concepcion·11mo ago
positiveResponded
5.0

Had to call maintenance about a leaky faucet and they came same day. Very professional service.

MaintenanceCommunication
Business response· Oct 6, 2025 · posted via API

Thank you for sharing your experience! We’re so glad our maintenance team was able to address your leaky faucet the same day and provide professional service. It’s always our goal to make sure our residents feel taken care of!

GoogleBlue Ridge·Charles Baughman·11mo ago
positiveResponded
5.0

Great for families - quiet neighborhood feel but close to good schools and activities.

Noise
Business response· Oct 23, 2025 · posted via API

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the peaceful, family-friendly atmosphere and the convenient location. It’s wonderful knowing the neighborhood and nearby schools are a great fit for you. We truly appreciate you being part of our community!

GoogleAura Apartments·Daniel Gustafson·11mo ago
positiveResponded
5.0

The BBQ grilling areas are great for weekend cookouts with friends and neighbors.

Noise
Business response· Oct 6, 2025 · posted via API

Thank you for your review! We’re so glad to hear you’re enjoying the BBQ grilling areas, they’re a favorite spot for bringing friends and neighbors together. Nothing beats good food and great company!

GoogleAxis at Rocket City·David Harrington·11mo ago
positiveResponded
5.0

Management is responsive and helpful. Had a small issue with my lease and they sorted it out quickly.

Business response· Oct 6, 2025 · posted via API

Hi David, Thank you for taking the time to leave a review! We’re so glad our team was able to quickly resolve your lease issue. It’s great to hear that you had a positive experience with management, we’re always here to help our residents. We’re thrilled to have you at Axis at Rocket City!

GoogleAxis on Roan·Ruben Fuller·11mo ago
positiveResponded
5.0

Nice renovated units available. The updates really make a difference in the overall feel.

Business response· Oct 6, 2025 · posted via API

Thank you for your kind words! We’re so glad you’ve noticed the updates, our team works hard to make sure each unit feels fresh and comfortable. We’re thrilled to hear you’re enjoying the renovated spaces!

GoogleAxis on Beltline·Henry Meacham·11mo ago
positiveResponded
5.0

Took a boat out on Wheeler Lake last weekend - so nice living this close to the water!

Business response· Oct 6, 2025 · posted via API

That sounds like such a perfect weekend! We love hearing how our residents get to enjoy Wheeler Lake — having the water so close really is something special. Thank you for sharing your experience and for the 5 stars. We’re so glad you’re enjoying life here!

GooglePark Place·Halie Jane Cox·1y ago
negativeResponded
1.0

Owner can contact me directly for review and opinion. Edit after response: looking for an email I can reach you by? Was hoping contact information would be provided and assumed mine would be on file. Thank you

Communication
Business response· Nov 6, 2025 · posted via API

Hi Halie, thank you for reaching out and for giving us the chance to connect with you directly. We’d really like to learn more about your experience and address any concerns you may have. Please email us at parkplace@sparkmanage.com, and our team will be happy to assist you right away.

GooglePark Place·Christian Szabo·1y ago
positiveResponded
5.0

I love it

Business response· Sep 19, 2025 · posted via API

Hi Christian, Thank you for the kind words! We really appreciate the 5-star review and can't thank you enough for being the best part of our community! Please refer a family or friend! Have a great weekend!

GoogleAura Apartments·Samuel Colter·1y ago
negativeResponded
1.0

Most of these photos are definitely AI generated compared to the photos my friends and family have showed me and the messages they have shown me from not only the laziness of maintenance, but the neglect from Shannon the property manager. No wonder why you all have such a low rat…

MaintenanceStaff
Business response· Sep 6, 2025 · posted via API

Hi Sam, We’re sorry to hear about your experience and the impression you’ve received. We strive to provide accurate photos, responsive maintenance, and attentive management for all of our residents. Your feedback is important to us, and we’d like the opportunity to address your concerns directly. Please reach out to our office so we can better understand the situation and work toward a resolution. Thank you!

GoogleCourtney Square·1rare_gemstone·1y ago
positiveResponded
5.0

I’ve enjoyed my stay here at Courtney Square Apartments✨Crystal Parker, has been one of the best landlords I’ve ever had since I’ve been living on my own! She’s very nice, friendly, attentive, fair and she cares about her tenants. She makes sure that everyone is taken care of! Jo…

Maintenance
Business response· Sep 4, 2025 · posted via API

Thank you for the 5 stars and kind words!

GoogleAxis on Beltline·Jackson Clark·1y ago
positiveResponded
5.0

Nice quiet community feel. Good mix of residents and everyone keeps to themselves respectfully.

Noise
Business response· Aug 26, 2025 · posted via API

Hi Jackson, Thank you for your feedback! We're happy to hear you're enjoying the quiet, respectful atmosphere and the diverse mix of residents. Creating a peaceful community is something we truly value! Have a great week!

GoogleHillside Place·Grace Baker·1y ago
positiveResponded
5.0

The wooded setting provides great privacy. Feels like living in a small community.

Business response· Aug 26, 2025 · posted via API

Hi Grace, Thank you for your feedback! We’re glad you enjoy the privacy the wooded setting provides and appreciate the cozy, small-community feel. It’s wonderful to know our surroundings help make you feel at home!

GooglePark Place·Michael Harris·1y ago
positiveResponded
5.0

Been here 6 months and love the community events they organize. Met some great neighbors.

Noise
Business response· Aug 26, 2025 · posted via API

Hi Michael, Thank you for your kind words! We're thrilled to hear you’re enjoying the community events and have had the chance to meet great neighbors. Building a friendly and welcoming community is very important to us! Have a great week!

GoogleWindsor·William King·1y ago
positiveResponded
5.0

Nice apartment community in heart of Athens. Units are roomy with good amenities. Some noise from nearby traffic but overall comfortable living. Lease process was smooth.

Noise
Business response· Aug 26, 2025 · posted via API

Hi William, Thank you for your feedback! We’re glad to hear you find our community roomy and comfortable with good amenities. We appreciate your understanding about the nearby traffic noise and are happy the lease process was smooth for you. Thanks for being part of our community!

GoogleHillside Place·Charlotte Hall·1y ago
positiveResponded
5.0

The apartments have good natural light and the separate dining rooms are a nice touch.

Business response· Aug 26, 2025 · posted via API

Hi Charlotte, Thank you for your kind words! We're happy to hear you enjoy the natural light and appreciate the separate dining rooms—features that really add to the comfort and charm of the apartments. We're glad you feel at home here! Have a great day!

GoogleAxis on Beltline·Henry Walker·1y ago
positiveResponded
5.0

Close to Calhoun Community College which is convenient for students. Short drive to campus.

Business response· Aug 26, 2025 · posted via API

Hi Henry, Hi Henry, Thank you for sharing your thoughts! We're glad you find the location convenient, especially for Calhoun Community College students. Being just a short drive from campus makes it easy to balance school and home life. We’re happy to have you as part of the community! Have a great week!

GooglePark Place·James Wright·1y ago
positiveResponded
5.0

Perfect location for enjoying the Tweetsie Trail on weekends. Just a short drive to the trailhead.

Business response· Aug 26, 2025 · posted via API

Hi James, Thank you for sharing! We’re happy to hear our location makes it easy for you to enjoy the Tweetsie Trail on weekends. Being just a short drive away is definitely a great perk for outdoor enthusiasts! Have a great week!

GoogleAxis at Rocket City·Isabella Martin·1y ago
positiveResponded
5.0

The apartments are older but well-maintained. Nice big closets and the kitchens have granite counters.

Business response· Aug 26, 2025 · posted via API

Isabella, Thank you for your review! We're glad you appreciate the care we put into maintaining the community, as well as the spacious closets and granite countertops in the kitchens. Your comfort matters to us, and it's great to know those features are making a positive impact on your experience! We hope you have a great weekend!

GoogleHillside Place·Olivia Taylor·1y ago
positiveResponded
5.0

Emergency maintenance is available 24/7 which gives peace of mind living here.

Maintenance
Business response· Aug 26, 2025 · posted via API

Hi Olivia, Thank you for your feedback! We’re glad to hear that our 24/7 emergency maintenance provides you with peace of mind. Ensuring our residents feel safe and supported at all times is very important to us! Thank you!

GoogleBlue Ridge·Madison White·1y ago
positiveResponded
5.0

Smoke-free community is a huge plus. The building always smells fresh and clean.

Cleanliness
Business response· Aug 26, 2025 · posted via API

Hi Madison, Thank you for highlighting our smoke-free policy! We’re glad the fresh and clean environment makes a positive difference in your living experience. Creating a healthy community is very important to us! Have a great week!

GoogleAxis on Beltline·Christopher Davis·1y ago
positiveResponded
5.0

The central heating and air works great. Apartment stays comfortable in all seasons.

Business response· Aug 26, 2025 · posted via API

Hi Christopher, Thank you for your feedback! We're glad to hear your apartment stays comfortable throughout the year. Reliable heating and cooling make all the difference, and we’re happy it’s meeting your needs! Have a great week!

GoogleThe Henry·Benjamin Lee·1y ago
positiveResponded
5.0

Good value for the area. Apartment is clean and well-maintained. Management responds quickly to any concerns. Location makes commuting to nearby cities very easy.

Cleanliness
Business response· Aug 30, 2025 · posted via API

Hi Benjamin, Thank you for your thoughtful review! We're so glad to hear you’re finding good value in the apartment and that the cleanliness, maintenance, and responsive management are meeting your expectations. It's also great to know the location is making your commute easier we know how important that can be. We appreciate you being a part of our community!

GoogleThe Emerson·Emily Carter·1y ago
positiveResponded
5.0

Close to downtown Johnson City with easy access to restaurants and entertainment venues.

Business response· Aug 26, 2025 · posted via API

Hi Emily, Thank you for your feedback! We’re glad you appreciate our convenient location close to downtown Johnson City, making it easy to enjoy nearby restaurants and entertainment. It’s great to hear you’re taking advantage of everything the area has to offer! Have a great week!

GooglePark Place·Alexander Johnson·1y ago
positiveResponded
5.0

Some of the appliances show there age but everything works fine. Management has been upgrading units gradually.

Business response· Aug 26, 2025 · posted via API

Hi Alexander, Thank you for your feedback! We appreciate your understanding regarding the appliances, and we’re glad to hear everything is working well. Our team is committed to gradually upgrading units to enhance your living experience. Please don’t hesitate to reach out if there’s anything we can assist you with! Have a great week!

GoogleKingsport Crossing·Mia Harris·1y ago
positiveResponded
5.0

Sometimes parking gets tight but overall the property is well-managed and maintained.

Parking
Business response· Aug 26, 2025 · posted via API

Hi Mia, Thank you for your honest feedback! We understand parking can get tight at times, and we appreciate your patience. We're glad to hear that overall you find the property well-managed and maintained. Your comfort and satisfaction are important to us!

GoogleHillside Place·James Anderson·1y ago
positiveResponded
5.0

Close to Zoo Knoxville which is great for weekend family activities. Kids love it!

Business response· Aug 26, 2025 · posted via API

Hi James, Thank you for sharing! We’re glad our location near Zoo Knoxville makes weekends fun and easy for your family. It’s wonderful to hear the kids love it too making happy memories is what we’re all about!

GoogleAxis on Beltline·Morgan Henderson·1y ago
positiveResponded
5.0

Perfect location for outdoor enthusiasts. Easy access to boating, fishing, and water sports on the lake.

Business response· Aug 26, 2025 · posted via API

Hi Morgan, Thank you for your feedback! We're so glad you're enjoying the location being close to the lake really is a dream for outdoor enthusiasts. Whether it’s boating, fishing, or just relaxing by the water, we love that residents can take full advantage of everything the area has to offer. Let us know if there's anything we can do to make your experience even better! Have a great Tuesday!

GoogleWindsor·Grace Rivera·1y ago
positiveResponded
5.0

Solid choice for Athens living. Spacious apartments with private entrances give good privacy. Close to Athens State University which is convenient. Would recommend to others.

Business response· Aug 26, 2025 · posted via API

Hi Grace, Thank you for your positive feedback! We're glad to hear you appreciate the spacious apartments with private entrances and the convenient location near Athens State University. Your recommendation means a lot to us!

GoogleThe Charlie·Luke Abbott·1y ago
positiveResponded
5.0

Perfect for families with spacious floor plans and a safe, quiet neighborhood feel.

NoiseSafety
Business response· Aug 26, 2025 · posted via API

Hi Luke, Thank you for your feedback! We’re delighted to hear that our spacious floor plans and safe, quiet neighborhood make our community a great fit for families. Creating a comfortable and welcoming environment is very important to us!

GoogleThe Emerson·Chase Ward·1y ago
positiveResponded
5.0

Perfect for graduate students - quiet enough to study but close to campus activities.

Noise
Business response· Aug 26, 2025 · posted via API

Hi Chase, Thank you for sharing! We’re happy to hear our community provides a quiet environment ideal for graduate students, while still being close to campus activities. It’s great to know we’re supporting your academic journey! Have a great week!

GooglePark Place·Adam Foster·1y ago
positiveResponded
5.0

The self-guided tours made finding this place so convenient. No pressure from sales staff.

Staff
Business response· Aug 26, 2025 · posted via API

Hi Adam, Thank you for your feedback! We’re glad the self-guided tours made your search easy and convenient. We believe in providing a comfortable, no-pressure experience for everyone looking for their next home! Have a great week!

GoogleAxis at Rocket City·Christian Powell·1y ago
positiveResponded
5.0

Convenient to everything in Huntsville. Easy access to I-565 and close to shopping at Madison Square.

Business response· Aug 26, 2025 · posted via API

Hi Christian, Thank you for sharing your feedback! We're glad to hear you're enjoying the convenient location. Easy access to I-565 and nearby shopping options like Madison Square really do make for a more comfortable and connected lifestyle. We're happy you're here! Thank you for being the best part of our community! Have a great Tuesday!

GoogleThe Charlie·Arthur Bennett·1y ago
positiveResponded
5.0

Maintenance team is responsive and professional. Any issues get resolved quickly.

MaintenanceStaff
Business response· Aug 26, 2025 · posted via API

Hi Arthur, Thank you for your kind words! We’re glad to hear our maintenance team is responsive and professional. Resolving issues quickly is a top priority, and we’re happy it’s making a positive difference for you! Have a great week!

GoogleThe Emerson·Samuel Perez·1y ago
positiveResponded
5.0

The apartments are clean and well-maintained. New management has made significant improvements.

Cleanliness
Business response· Aug 26, 2025 · posted via API

Hi Samuel, Thank you for your feedback! We’re glad to hear you find the apartments clean and well-maintained. Our new management team is committed to making continuous improvements, and it’s wonderful to know those efforts are making a difference for you! Have a great week!

GoogleKingsport Crossing·Aria Parker·1y ago
positiveResponded
5.0

The fitness center is well-maintained and has good equipment for staying in shape.

Amenities
Business response· Aug 26, 2025 · posted via API

Hi Aria, Thank you for your feedback! We’re glad to hear you find the fitness center well-maintained and equipped to help you stay in shape. Keeping our amenities in great condition is a priority, and it’s wonderful to know it’s appreciated!

GoogleClinton Place·Zoe Rivera·1y ago
positiveResponded
5.0

Love the renovated units at Clinton Place! Having washer and dryer included is so convenient. Management team is attentive and responsive to any issues that come up.

Staff
Business response· Aug 26, 2025 · posted via API

Hi Zoe, Thank you for your wonderful feedback! We’re thrilled to hear you love the renovated units and the convenience of having a washer and dryer included. Our management team takes pride in being attentive and responsive, and it’s great to know it’s making a difference for you. Welcome to Clinton Place!

GoogleBlue Ridge·Layla Stewart·1y ago
positiveResponded
5.0

Great value for what you get. The newly reduced rents make this place even more affordable.

Business response· Aug 26, 2025 · posted via API

Hi Layla, Thank you for your feedback! We're glad you recognize the great value we offer, especially with our recent rent adjustments aimed at making living here even more affordable. We’re happy to provide a comfortable home that fits your budget! Have a great week!

GoogleAxis on Roan·Carter Collins·1y ago
positiveResponded
5.0

Pet-friendly policy is great for my dog. Plenty of green space for walks around the property.

Business response· Aug 26, 2025 · posted via API

Hi Carter, Thank you for your kind words! We’re so glad our pet-friendly policy and green spaces are a good fit for you and your dog. It's great to hear you're both enjoying the community we love being a place where pets are welcome! Have a great week!

GoogleAxis on Beltline·Grace Evans·1y ago
positiveResponded
5.0

The property manager is professional and helpful. Always available when you need assistance.

Staff
Business response· Aug 26, 2025 · posted via API

Hi Grace, Thank you for the kind words! We're thrilled to hear that our property manager has been helpful and available when needed. Providing professional and responsive service is something we take pride in, and it's great to know it's making a difference in your experience. We're always here if you need anything! Have a great Tuesday!

GoogleThe Emerson·Carrie Ashley·1y ago
negativeResponded
1.0

** update** They did absolutely nothing while we lived there to help even though we told them over and over. We won’t be living there again nor will anyone we know. Harassed for a year from neighbor and nothing was done. Deb takes the path of least resistance. Billed me for dama…

NoiseMove-In
Business response· Aug 26, 2025 · posted via API

Hi Carrie, Thank you for taking the time to share your experience. We are truly sorry to hear about the challenges you faced with your neighbor and any frustrations regarding your billing. We take all concerns seriously and strive to provide a safe and respectful living environment for all residents. We do not generate our own reviews and disappointed that you feel that way! We want to resolve these issues and reach out to come to a solution. We would love to have you come back in the future or refer a friend or family member! Even though you have moved out, we want to address these concerns and see what we can do to learn from the experience! Thank you! Have a great week!

GoogleAxis on Beltline·Synabrawn·1y ago
negativeResponded
1.0

Lived here going on 2yrs. Central unit doesn’t work half the time, apartment isn’t well insulated, windows don’t raise, kitchen floor has sink holes and is unleveled. On an Alabama August summer day with a heat index of 100+ you’re lucky if your ac keeps your apartment under 85.…

MaintenanceNoise
Business response· Aug 26, 2025 · posted via API

Hi Sennabon, Thank you for bringing this matter to our attention! We're truly sorry to hear about your experience and take these concerns seriously. We understand how frustrating it must be to deal with issues like HVAC problems, insulation, and maintenance delays especially during the peak of summer. We would like to meet and talk through the best solution so we can quickly resolve this! problem! Thank you!

GoogleCourtney Square·J R Mccullar·1y ago
positiveResponded
5.0

The office staff, Crystal Parker is very helpful and friendly.Maintenance,John wayne also 5 star hard Resident since 2014 Quite

MaintenanceStaff
Business response· Aug 25, 2025 · posted via API

Thank you for the 5 stars and kind words!

GoogleKingsport Crossing·Rebecca Bernard·1y ago
positiveResponded
5.0

Ms. Debra was the nicest and most informative lady that I have come in contact with today as far as apartment looking. She was so helpful and let me know prices, and what documentation would be needed upfront.

Business response· Aug 14, 2025 · posted via API

Hi Rebecca, We love Ms. Debra too and she always treats our residents with care and consideration! We are very happy to hear that you were accommodated when you had questions about our apartment home! We put our residents first and strive to offer the very best resident care! We hope you have a great evening!

AApartments.comAxis on Beltline·Anonymous·1y ago
positiveResponded
5.0

Clean, Friendly, and Beautiful – Highly Recommended! — Axis on Beltline is an amazing place! The environment is clean and well-maintained, and the staff are always polite, friendly, and professional. Their service is top-notch, making every visit smooth and pleasant. The location…

StaffCleanliness
Business response· Aug 10, 2026 · posted manually

Thank you so much for these kind words! We're thrilled to hear you're enjoying the cleanliness, design, and atmosphere here at Axis on Beltline, and it means a lot to know our team's friendliness and professionalism stood out to you. We take pride in creating a welcoming community, and feedback like yours makes all the effort worthwhile. Thanks again for taking the time to share your experience — we truly appreciate it! The Axis on Beltline Team

AApartments.comAxis on Beltline·Anonymous·1y ago
positiveResponded
5.0

Clean, Friendly, and Beautiful – Highly Recommended! — Axis on Beltline is an amazing place! The environment is clean and well-maintained, and the staff are always polite, friendly, and professional. Their service is top-notch, making every visit smooth and pleasant. The location…

StaffCleanliness
Business response· Jan 14, 2026 · posted manually

Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you’ve had such a positive experience at Axis on Beltline. Our team takes great pride in maintaining a clean, welcoming community and providing professional, friendly service, so your feedback truly means a lot to us. We’re glad you enjoy the location and atmosphere, and we appreciate your recommendation. Please don’t hesitate to reach out if there’s ever anything we can do for you—we’re always happy to help!

GoogleKingsport Crossing·Amzad Hossain·1y ago
positiveResponded
5.0

Great value for the space you get. Much more affordable than comparable apartments in the area.

Business response· Aug 5, 2025 · posted via API

Hi Christian, We are so excited that you are enjoying our spacious floor plans and living space. This is exactly what we want to hear! We understand the importance of having enough room to be comfortable. Your 5 - star review means the world to us! Please refer any friends and family if they are looking for an apartment home. Thank you!

GoogleThe Charlie·Al Cao·1y ago
negativeResponded
1.0

1. They do a poor job in the apartment 2. They charge you extra for the Internet. Would not recommend to stay here

Fees & Billing
Business response· Aug 4, 2025 · posted via API

Hi Al, Thank you for your feedback and your honesty! We are disappointed that you are dissatisfied with the community. We would like to learn how we can accommodate you. Our main goal is to improve our resident service and identify areas of improvement. Please contact us directly so that we can speak in greater detail about your poor experience with our team, internet charges, and what we can do to address your concerns! Thank you! Have a great Monday!

GoogleBlue Ridge·Emily Johnson·1y ago
positiveResponded
5.0

The smart entry system makes me feel secure. Love the convenience of the Nest thermostats too.

Safety
Business response· Jul 27, 2025 · posted via API

Hi Emily, Thank you for your 5-star review! Security and comfort are the top qualities we offer our residents at Blue Ridge Apartments! We want to truly thank you for leaving your feedback for others to see! Have a great Sunday and thank you for being the best part of our community!

GoogleClinton Place·Elizabeth Green·1y ago
positiveResponded
5.0

Solid choice for Athens living. Spacious apartments with private entrances give good privacy. Close to Athens State University which is convenient. Would recommend to others.

Business response· Jul 27, 2025 · posted via API

Hi Elizabeth, This is fantastic! Spacious floor plans are essential and we love that you are close to the major universities. Your 5-star recommendation means the world to use! We want to thank you for being the best part of our community!

GoogleAxis on Roan·Miles Kensington·1y ago
positiveResponded
5.0

Self-guided tours make apartment hunting so much easier. No pressure from sales staff.

Staff
Business response· Jul 27, 2025 · posted via API

Hi Miles, We are excited that you enjoyed the convenience of our self-guided tours! It is really a time saver and we appreciate your 5-star review! Have a great Sunday and thank you for being the best part of our community!

GoogleAxis on Beltline·Micah Wakefield·1y ago
positiveResponded
5.0

Nice spacious floor plans with good storage space. The two-bedroom layout works great for roommates.

Business response· Jul 27, 2025 · posted via API

Hi Micah, Thank you for the great feedback! We're glad you’re enjoying the spacious floor plans and ample storage. We really appreciate the 5-star review. It means the world to us! Have a great weekend!

GoogleAxis at Rocket City·Maxwell Hargrove·1y ago
positiveResponded
5.0

Clean property with good maintenance staff. Location is unbeatable - so close to the Space Center and Research Park.

MaintenanceStaffParkingCleanliness
Business response· Jul 27, 2025 · posted via API

Hi Maxwell, Thank you for the kind words! We're thrilled to hear you appreciate the cleanliness of the property and our dedicated maintenance team. And we agree the location near the Space Center and Research Park is hard to beat! We're glad you're enjoying it. Have a great Sunday!

GoogleAura Apartments·Malachi Radcliffe·1y ago
positiveResponded
5.0

Nice quiet community with a park-like setting. You can hear some traffic but nothing too bad.

NoiseParking
Business response· Jul 27, 2025 · posted via API

Hi Malachi, We are happy to hear that you are enjoying the park area and the traffic is not really loud. We appreciate your feedback and than you for the 5-star review! Have a great Sunday!

GoogleApex Johnson City·Maddox Caldwell·1y ago
positiveResponded
5.0

Close to Winged Deer Park which is awesome for disc golf and hiking trails. Love the outdoor access!

Parking
Business response· Sep 2, 2025 · posted via API

Hi Maddox, Thanks so much for sharing! We’re happy to hear you’re enjoying our close proximity to Winged Deer Park disc golf and hiking trails are such great ways to enjoy the outdoors. It’s wonderful to know that the outdoor access adds to your living experience here! Have a great week!

GoogleThe Charlie·Desmond Sterling·1y ago
positiveResponded
5.0

The swimming pool and fitness center are well-maintained and perfect for staying active.

Amenities
Business response· Jul 25, 2025 · posted via API

Hi Desmond, We are very excited that you are enjoying our swimming pool in this heat! That is wonderful! Thank you for your feedback and kind words! Your 5-star review means the world to our site team! Have a great weekend!

GoogleThe Emerson·Declan Whitmore·1y ago
positiveResponded
5.0

Perfect for Milligan College students too - reasonable rent and good location between both campuses.

Fees & Billing
Business response· Jul 25, 2025 · posted via API

Hi Declan, Thank you for your kind words! We're happy to hear that our location and pricing make us a great fit for Milligan College students. Being conveniently situated between campuses while offering affordable rent is something we’re proud of. We hope you have a great weekend and thank you for being the best part of our community!

GooglePark Place·Declan Whitmore·1y ago
positiveResponded
5.0

Been living here for 2 years now. The proximity to ETSU makes my commute so easy as a grad student.

Business response· Jul 25, 2025 · posted via API

Hi Declan, Thank you for sharing your experience! We're so glad to hear that our close proximity to ETSU has made your commute easier during grad school. We appreciate your feedback and very pleased to know that you are enjoying the location!

GoogleKingsport Crossing·Dane Shepard·1y ago
positiveResponded
5.0

Perfect for families with the playground on-site and close proximity to good schools.

Business response· Jul 25, 2025 · posted via API

Hi Dane, Thank you so much for the kind words! We’re glad to hear you’ve found our community to be a great fit for families. We hope you have a great Friday!

GoogleHillside Place·Dawson Hudson·1y ago
positiveResponded
5.0

Perfect for University of Tennessee students - reasonable rent and close to campus.

Fees & Billing
Business response· Jul 25, 2025 · posted via API

Hi Dawson, Thank you so much for your wonderful review! We’re delighted to hear that our location works well for you, providing both convenient proximity to campus and reasonable rent pricing. I hope you have a great day!

GoogleClinton Place·Blake Weston·1y ago
positiveResponded
5.0

Love the convenience of this location! Can walk to several restaurants and grocery stores. Apartment has good natural light and the washer/dryer hookups are essential.

Business response· Jul 25, 2025 · posted via API

Hi Blake, This is terrific! We agree that the location is very centralized and we are happy to know that you find it convenient! We are happy to know that you are enjoying nearby eateries and entertainment, natural light, and our washer and dryer connections! We thank you for being the most important part of our business! Happy Friday! Hope you have a great weekend!

GoogleBlue Ridge·Landon Bennett·1y ago
positiveResponded
5.0

Perfect for young professionals working in Harrisburg. Short commute downtown but peaceful suburban feel.

Business response· Jul 25, 2025 · posted via API

Hi Landon, Thank you for the great review! We're glad to hear that our location is serving you well. Providing a peaceful community with convenient access to downtown! We hope you have a great weekend!

GoogleAxis on Roan·Lachlan Wells·1y ago
positiveResponded
5.0

The spacious floor plans are perfect for roommates. Plenty of space and good storage.

Business response· Jul 25, 2025 · posted via API

Hi Lachlan, Thank you for your thoughtful review! We’re so pleased to hear that you’re enjoying the spacious floor plans and ample storage. We appreciate your feedback and want to thank you for being the best part of our community!

GoogleAxis on Beltline·Lawson Carter·1y ago
positiveResponded
5.0

Perfect for anyone working in Huntsville - easy commute and more affordable than living in the city.

Business response· Jul 25, 2025 · posted via API

Hi Lawson, We are happy to know that you have an easy and stress-free commute! This is definitely a perk! We appreciate your feedback and excited to know that our rates are affordable and you are happy with your experience! Our residents are the most important part of our business and we really appreciate the kind words! Happy Friday! We hope you have a great weekend!

GoogleAxis at Rocket City·Damian Bennett·1y ago
positiveResponded
5.0

Perfect for UAH students - short commute and quiet enough to study. The washer/dryer hookups are convenient.

Noise
Business response· Jul 25, 2025 · posted via API

Hi Damian, We love the fact that you have a smooth and easy commute and our community it quiet and safe! We know that is the type of environment you need as a student! We appreciate your feedback and hope you have a great weekend!

GoogleAura Apartments·Clayton Gage·1y ago
positiveResponded
5.0

Perfect for families - the playground keeps the kids happy and the neighborhood feels safe.

Safety
Business response· Jul 25, 2025 · posted via API

Hi Clayton, We are happy to know that you have been enjoying the playground with your family and other amenities! Safety and security is very important to us at Aura Apartments. We hope you have a fantastic weekend and thank you for your feedback! It's so great to know that we are leaving an impression on our residents!

GoogleApex Johnson City·Chandler Knox·1y ago
positiveResponded
5.0

Really enjoy the downstairs patio area. Perfect for morning coffee or evening relaxation after work.

Business response· Sep 2, 2025 · posted via API

Hi Chandler, Thank you for your kind words! We’re so glad to hear you’re enjoying the downstairs patio area it really is a perfect spot to start or unwind your day. It’s great to know the space is adding to your comfort and daily routine. Have a great week!

GoogleThe Charlie·Finnian Blake·1y ago
positiveResponded
5.0

Perfect for students with easy access to campus and affordable rent prices.

Fees & Billing
Business response· Jul 24, 2025 · posted via API

Hi Finnian, Thank you so much for your review! We're glad to hear you find the community convenient and affordable, especially for students. Thank you for being a valued resident!

GoogleThe Emerson·Felix Preston·1y ago
positiveResponded
5.0

Close to Johnson City Medical Center which is convenient for healthcare workers and families.

Business response· Jul 24, 2025 · posted via API

Hi Felix, Location is key! Thank you for your thoughtful review! We're happy to hear you appreciate the convenient location near Johnson City Medical Center. We know how important proximity to work and care can be for healthcare professionals like yourself! We hope you have a great day!

GooglePark Place·Emmett Foster·1y ago
positiveResponded
5.0

Nice community feel and the dog park is perfect for my retriever. Management responds quickly.

ParkingAmenities
Business response· Jul 25, 2025 · posted via API

Hi Emmett, We are so please to know that you are enjoying the dog park and our management staff is accommodating your needs at your community! Yes, we do have a strong sense of community and family at want to thank you for being the best part of our community!

GoogleKingsport Crossing·Elliott Parker·1y ago
positiveResponded
5.0

Management is responsive and professional. Maintenance requests are handled quickly and efficiently.

Maintenance
Business response· Jul 25, 2025 · posted via API

Hi Elliott, Thank you for sharing your positive experience! We’re so pleased to hear that you’ve found our management team to be responsive and professional, and that maintenance requests have been handled quickly and efficiently. I hope you have a great weekend!

GoogleClinton Place·Easton Maxwell·1y ago
positiveResponded
5.0

Nice complex overall but parking can be tight during busy times. Apartment itself is comfortable with good amenities. Management generally helpful with issues.

Parking
Business response· Jul 24, 2025 · posted via API

Hi Easton, We love to hear about our staff! This is amazing! Thank you for taking the time to share your experience. We're happy to hear you’re enjoying your apartment and the amenities, and that our team has been helpful with any concerns. Hope you have a great rest of your day!

GoogleBlue Ridge·Donovan Douglas·1y ago
positiveResponded
5.0

Management is professional and responsive. Had a maintenance issue resolved quickly and efficiently.

Maintenance
Business response· Jul 24, 2025 · posted via API

Hi Donovan, We are so happy to hear great things about our staff! Thank you for your positive feedback! We're pleased to hear that our management team provided professional and responsive service! We pride ourselves on our team's resident service! Have a great day!

GoogleAxis on Roan·Dominic Barnes·1y ago
positiveResponded
5.0

Nice quiet community with a country feel but still close to everything in Johnson City.

Noise
Business response· Jul 24, 2025 · posted via API

Hi Dominic, Location is so important! You are exactly right! Thank you for your kind words! We're so glad to hear you're enjoying the peaceful, country feel of the community while still having convenient access to everything Johnson City has to offer. Have a great day!

GoogleAxis on Beltline·Kane Preston·1y ago
positiveResponded
5.0

Management team is responsive to maintenance requests. Had an issue fixed within 24 hours.

MaintenanceStaff
Business response· Jul 24, 2025 · posted via API

Hi Kane, Thank you for the positive feedback! We're pleased to hear that our management team was able to address your maintenance issue quickly. We take our work orders very seriously! We appreciate the kind words and hope you have a great day!

GoogleAxis at Rocket City·Jonah Foster·1y ago
positiveResponded
5.0

Management has really improved lately. Trish is wonderful to work with and very responsive.

Business response· Jul 24, 2025 · posted via API

Hi Jonah, Thank you so much for your kind words! We're thrilled to hear that you've noticed the improvements in management and that Trish has made a positive impact. This is great to hear that we have the right people in the right places! We hope you have a great day!

GoogleAura Apartments·Joel Lewis·1y ago
positiveResponded
5.0

Been here 8 months and really enjoy it. Maintenance team is quick to respond to any issues.

MaintenanceStaffCommunication
Business response· Jul 25, 2025 · posted via API

Hi Joel, We are happy to know that our maintenance team is accommodating your needs at our community and promptly responding to your work order! We strive to deliver prompt and reliable service to our residents! We hope you have a great weekend!

GoogleApex Johnson City·Jefferson Sullivan·1y ago
positiveResponded
5.0

Management team is responsive and professional. Had a maintenance issue resolved quickly and efficiently.

MaintenanceStaff
Business response· Sep 2, 2025 · posted via API

Hi Jefferson, Thank you so much for your kind words! We're thrilled to hear that our management and maintenance teams were able to resolve your issue quickly and professionally. Providing prompt and reliable service is a top priority for us, and we’re glad it made a positive impact.

GoogleKing's View Apartments·Jayylight·1y ago
negativeResponded
1.0

DO NOT MOVE TO THIS PLACE!!!! YOU GET TREATED LIKE YOUR IN SCHOOL OR JAIL!!!!! AND THE MAINTENANCE GUY COREY IS A BABY ALL HE DOES IS COMPLAIN SO HE DOESNT HAVE TO DO HIS JOB ALSO HE HAS NO IDEAL WHAT HE IS DOING he also stares hard at u and makes u feel uncomfortable like a wei…

Maintenance
Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Please note that a new property management companyand its owners have recently taken over management of the community, and we are actively working to address concerns and improve the resident experience. We would appreciate the opportunity to learn more about your situation and discuss how we can help. Please contact our team at (423) 607-8295 at your earliest convenience. We look forward to speaking with you and working toward a resolution.

GoogleThe Charlie·Levi Carter·1y ago
positiveResponded
5.0

The renovated units are beautiful with modern finishes and updated appliances throughout.

Business response· Jul 23, 2025 · posted via API

Hi Levi, Thank you for your kind feedback! We’re thrilled to hear you’re enjoying the beautiful renovated units with modern finishes and updated appliances. We appreciate having you as part of our community!

GoogleThe Emerson·Lennox Brooks·1y ago
positiveResponded
5.0

The spacious floor plans are perfect for families. Plenty of room in the 3 and 4-bedroom apartments.

Business response· Jul 23, 2025 · posted via API

Hi Lennox, Thank you for your kind feedback! We’re so glad to hear that you’re enjoying the spacious floor plans—our 3- and 4-bedroom layouts are very spacious, and it’s great to know they’re meeting your needs. We appreciate you being part of our community!

GooglePark Place·Lawson Gage·1y ago
positiveResponded
5.0

Moved here last fall and couldn't be happier. The pool area is great during summer months.

Amenities
Business response· Jul 23, 2025 · posted via API

Hi Lawson, Thank you for sharing your experience! We’re so glad to hear you’re enjoying your home and the pool area, especially during the summer months. We’re happy to have you as part of our community! Thank you!

GoogleKingsport Crossing·Knox Harper·1y ago
positiveResponded
5.0

The oak finished cabinets in the kitchen look beautiful and provide plenty of storage space.

Business response· Jul 23, 2025 · posted via API

Hi Knox, Thank you for noticing the oak-finished cabinets! We’re glad you love the kitchen storage and design—it’s one of our favorite features too. If there’s anything else you enjoy or any suggestions you have, feel free to share! Have a great day!

GoogleHillside Place·Kingston Elliott·1y ago
positiveResponded
5.0

Management is responsive and professional. Had my refrigerator replaced quickly when it broke down.

Business response· Jul 23, 2025 · posted via API

Hi Kingston, Thank you so much for your kind words! We're glad to hear that our team was able to assist you quickly and professionally. Providing prompt service and support is very important to us, and we're happy we could get your refrigerator replaced without delay. Thank you for being the best part of our community!

GoogleClinton Place·Keaton Maxwell·1y ago
positiveResponded
5.0

Really enjoying our 3-bedroom apartment here. Private entrance is nice and the floor plan works well for our family. Easy access to highways for commuting to Huntsville.

Business response· Jul 23, 2025 · posted via API

Hi Keaton, Thank you for sharing your positive experience! We’re glad to hear that your 3-bedroom apartment and private entrance are a great fit for your family. It’s also wonderful that the convenient access to highways makes your commute easier. We appreciate having you as part of our community!

GoogleBlue Ridge·Kane Donovan·1y ago
positiveResponded
5.0

The pool and sundeck area are perfect for relaxing on weekends. Nice community gathering spaces.

Amenities
Business response· Jul 23, 2025 · posted via API

Hi Kane, Thank you for your wonderful feedback! We’re glad you enjoy the pool and sundeck as relaxing weekend spots, as well as our community gathering spaces. We’re happy to provide a place where residents can unwind and connect! Thank you!

GoogleAxis on Roan·Julian Westwood·1y ago
positiveResponded
5.0

Management is responsive to maintenance requests. Had my dishwasher fixed within a day.

Maintenance
Business response· Jul 23, 2025 · posted via API

Hi Julian, Thank you for your feedback! We’re happy to hear that our team was able to respond quickly and get your dishwasher fixed within a day. Providing prompt maintenance is very important to us, and we appreciate you taking the time to share your experience. Thank you! Hope you have a great day!

GoogleAxis on Beltline·Jonah Price·1y ago
positiveResponded
5.0

The renovated units look fantastic. New appliances and updated finishes really make a difference.

Business response· Jul 23, 2025 · posted via API

Hi Jonah, Thank you for your positive feedback! We’re glad to hear you’re enjoying the renovated units and the updated appliances and finishes. It’s great to know the improvements are making a difference. We appreciate having you as part of our community!

GoogleAxis at Rocket City·Joel Harrison·1y ago
positiveResponded
5.0

Nice spacious apartments with updated appliances. The dog park is a big plus for my pup.

ParkingAmenities
Business response· Jul 23, 2025 · posted via API

Hi Joel, Thank you for your feedback! We’re delighted to hear that you’re enjoying the spacious apartments and updated appliances. It’s great to know your pup loves the dog park too! We appreciate having you as part of our community.

GoogleAxis at Rocket City·Blaine Sullivan·1y ago
positiveResponded
5.0

Love living here! Close to everything and the rent is very reasonable for what you get.

Fees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Blaine, Thank you for your wonderful feedback! We’re glad to hear you love living here and appreciate the convenience and value our community offers. We’re happy to have you as part of our neighborhood!

GoogleAura Apartments·Benjamin Hayes·1y ago
positiveResponded
5.0

Love the pool area - perfect for relaxing after work. Management is responsive and friendly.

Amenities
Business response· Jul 23, 2025 · posted via API

Hi Benjamin, Thank you for your kind feedback! We’re glad to hear you enjoy the pool area as a relaxing spot after work and appreciate our responsive and friendly management team. We’re happy to have you in our community!

GoogleApex Johnson City·Beckett Donovan·1y ago
positiveResponded
5.0

Great location in North Johnson City - quiet and peaceful but still close to shopping on North Roan Street.

Noise
Business response· Sep 2, 2025 · posted via API

Hi Beckett, Thank you for the kind words! We're so happy to hear you're enjoying the peaceful atmosphere and convenient location in North Johnson City. Being close to shopping and still having that quiet, neighborhood feel is something we’re proud to offer. Thank you again!

GoogleThe Charlie·Kyler Halvorson·1y ago
positiveResponded
5.0

Love the new management! Brian really turned this place around - the improvements have been incredible since he took over.

Business response· Jul 22, 2025 · posted via API

Hi Kyler, We are happy to know that are are impressed with the improvements and upgrades. The new management team is committed to enhancing our community so that our residents are satisfied, secure, comfortable, and feel at home! Thank you for being the best part of our community!

GoogleThe Emerson·Word Smith·1y ago
positiveResponded
5.0

Great location close to ETSU! Perfect for students with easy access to campus and downtown Johnson City.

Business response· Jul 22, 2025 · posted via API

Hi Word, We are happy to know that you are enjoying your experience at our apartment homes and easy access to ETSU. This location is centralized and very convenient if you need to get to campus quickly! Thank you for being the best part of our community!

GooglePark Place·Richard B. Noel·1y ago
positiveResponded
5.0

Great location near ETSU campus and downtown! Love the granite countertops and stainless appliances.

Business response· Jul 22, 2025 · posted via API

Hi Richard, Thank you for the kind words! We're so glad you're enjoying the convenient location near ETSU and downtown—it's definitely a great spot. We’re also happy to hear the granite countertops and stainless steel appliances are making your home feel special. We appreciate you being part of our community!

GoogleKingsport Crossing·Colton Smith·1y ago
positiveResponded
5.0

Great location in downtown Kingsport! Easy access to I-26 and close to shopping and dining options.

Business response· Jul 22, 2025 · posted via API

Hi Colton, Thank you for the great review! We're glad you're enjoying our prime downtown Kingsport location. Easy access to I-26 and nearby shopping and dining really does make everyday living more convenient. We’re happy to have you as part of our community!

GoogleClinton Place·Joanne Daniels·1y ago
positiveResponded
5.0

Great apartment complex with spacious units! Love having washer/dryer connections and private entrance. Management is responsive to maintenance requests. Good location near shopping.

Maintenance
Business response· Jul 22, 2025 · posted via API

Hi Joanne, Thank you for the fantastic review! We're so glad to hear you're enjoying the spacious layout, the convenience of washer/dryer connections, and your private entrance. It's also great to know our maintenance team and management have been responsive and helpful. The nearby shopping is definitely a plus, too! We appreciate you being a valued member of our community.

GoogleAxis on Roan·Shawn Smith·1y ago
positiveResponded
5.0

Great location close to ETSU campus! Perfect for students and the rent is very affordable

Fees & Billing
Business response· Jul 22, 2025 · posted via API

Hi Shawn, Thank you for the great review! We're so glad you’re enjoying the convenient location near ETSU. It’s wonderful to hear our community is a great fit for students and that you find the rent affordable. We appreciate you being a part of our community!

GoogleKingsport Crossing·Mariah Gillenwater·1y ago
negativeResponded
2.0

Very poorly managed and maintained. Almost impossible to actually get ahold of the property manager and you are constantly being fielded to an AI “assistant”. Several lights out in the parking lot that have not been repaired in over two years, trash and debris stay in corridors a…

MaintenanceStaffParkingPestsCleanlinessCommunication
Business response· Jul 12, 2025 · posted via API

Hi Mariah, Thank you for taking the time to share your experience. We're truly sorry to hear about your poor experience and appreciate you bringing these issues to our attention. We take all resident feedback seriously, especially when it involves safety, unauthorized entry, cleanliness, and communication. These are not the standards we strive to uphold, and we are actively working to improve response times, accountability, and overall service. We would like to speak in greater detail to address these concerns and provide an immediate resolution. Please contact us at (901) 446-1659. Thank you! Have a great weekend!

GoogleThe Charlie·Kevin Ortiz (ALPHAx OMEGAx101)·1y ago
negativeResponded
1.0

Business response· Jul 8, 2025 · posted via API

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience at The Charlie Apartments hasn’t met your expectations. Your concerns are important to us, and we’d like the opportunity to learn more about what went wrong so we can work toward a resolution. Please feel free to reach out to our management team directly so we can better understand your experience and explore how we can improve things moving forward. Our goal is always to provide a positive, comfortable living environment for all residents, and we take feedback like yours seriously. We appreciate your honesty and hope to have a chance to make things right.

GoogleAxis at Rocket City·Jordan·1y ago
neutralResponded
3.0

Mike the regional maintenance guy is fantastic. Easy going hard working guy. The apartments are a good size but they are OLD and so is ALL of the equipment inside and out.

Maintenance
Business response· Jun 26, 2025 · posted via API

Thank you for taking the time to share your feedback. We’re happy to hear that Michael Weems, our Area Maintenance Manager, has been able to assist you — we agree, Mike is fantastic and a valued part of our team! We appreciate your comments regarding the size of the apartments and also understand your concerns about the age of some of the equipment. While our community has been around for a while, we’re continually working on improvements and upgrades to enhance the living experience for our residents. If there’s anything specific you’d like us to look into or if you have suggestions on where we can improve further, please don’t hesitate to reach out to our leasing office. We’re here to help and always open to feedback.

GoogleThe Emerson·Kelsey Green·1y ago
positiveResponded
5.0

Business response· Jul 8, 2025 · posted via API

Thank you so much for the wonderful 5-star review! We're thrilled to hear that you've had a great experience at Stoneybrook Kelsey Green. Our team works hard to create a welcoming and well-maintained community, and it's always rewarding to know when residents are happy. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out. We’re grateful to have you as part of the Stoneybrook community!

GoogleBlue Ridge·rebecca bowman·1y ago
positiveResponded
5.0

Business response· Jul 8, 2025 · posted via API

Thank you so much for the amazing 5-star review! We’re so glad to hear that you’re enjoying your experience at Blue Ridge Apartments. Our team takes pride in creating a comfortable, well-cared-for community, and it’s always wonderful to hear that our residents are happy. If there’s ever anything you need or ways we can make your stay even better, please don’t hesitate to reach out. We truly appreciate you being a part of the Blue Ridge community!

GoogleApex Johnson City·Business Long·1y ago
positiveResponded
5.0

Melissa, my complex manager- is much appreciated, she answers her phone and gets the job done! Great customer service-

Staff
Business response· Sep 2, 2025 · posted via API

Hi, Thank you so much for your kind words! We’re thrilled to hear that Melissa has made such a positive impact she’s a valued part of our team, and we’ll be sure to pass along your appreciation. It’s always great to know that her dedication and customer service are being recognized. Have a great day!

GoogleWindsor·Jessica White·1y ago
positiveResponded
5.0

Brendon is an awesome agent! Very courteous, took time to show me the property on 2 separate occasions. Very informative and helpful! Went above and beyond to help me apply! Very nice townhome!

Business response· Jun 16, 2025 · posted via API

Thank you so much for the 5-star review! We’re thrilled to hear that you had such a great experience with Brendon. He truly goes above and beyond for our residents, and we’re so glad he was able to provide the support and information you needed. We hope you love your new townhome and are excited to have you as part of the community!

GoogleAxis on Beltline·Alyssa Veal·1y ago
positiveResponded
5.0

Just moved in a couple days ago after applying a week ago! Amanda made the process so smooth, helped every step of the way, answered all of my questions even though we gave her a few days to work with, shes amazing! My neighbors are absolutely wonderful, everyone has been to welc…

NoiseMove-In
Business response· Jul 8, 2025 · posted via API

Welcome to the community and thank you so much for the fantastic 5-star review! We’re thrilled to hear that your move-in experience was smooth and that Amanda was such a helpful part of the process. She truly is amazing, and we’ll be sure to share your kind words with her! It’s great to hear that your neighbors have been welcoming and that you’re enjoying both your apartment and the amenities. We’re so happy to have you here and are grateful for your recommendation. If there’s ever anything you need, we’re just a call or message away.

GoogleKingsport Crossing·Mackenzie Williams·1y ago
positiveResponded
5.0

Ethan was very knowledgeable about the area and helped my friend get in super quick. Overall he is just very kind, outgoing, and professional! Great at his job.

Business response· Jun 23, 2025 · posted via API

Thank you so much for the wonderful review! We're thrilled to hear that Ethan provided such a positive experience and was able to assist your friend quickly and professionally. His knowledge of the area and dedication to helping others truly make him a valuable part of the One Wilcox team. We appreciate your kind words and hope your friend enjoys their new home!

GoogleCourtney Square·Amy McKean·1y ago
positiveResponded
4.0

Business response· Sep 2, 2025 · posted via API

Thank you for the 5 stars!

GoogleAxis on Beltline·Trever Deason·1y ago
positiveResponded
5.0

I am just now fixing to move in today and am so excited. I wanted to give a shout out to Miss Amanda for helping us so much getting through the lease signing and everything to get me in. She was very helpful and nice. The apartment and the amenities are great, I can not wait to u…

Move-InAmenities
Business response· May 15, 2025 · posted via API

Thank you so much for the fantastic review and for taking the time to share your excitement! We're thrilled to officially welcome you home to Axis on Beltline. Amanda will be so happy to hear your kind words—she truly goes above and beyond to make the move-in process smooth. We’re glad you’re loving the apartment and amenities already, especially the fitness center! If there’s anything you need as you settle in, don’t hesitate to reach out. Welcome to the community!

GoogleAxis on Roan·Macie Bryson·1y ago
negativeResponded
1.0

The price of the apartment is insanely high for the poor quality of everything. You can tell it was cheaply renovated. I’ve asked maintaince multiple times to fix the bug situation I’ve had and nothing has ever been done about it. There is no kitchen space, no cabinet space, or s…

MaintenancePestsFees & Billing
Business response· Apr 24, 2025 · posted via API

Thank you for sharing your feedback. We're truly sorry to hear that your experience hasn't met expectations, and we take your concerns seriously. While work orders can always be submitted through the resident portal or by contacting the office, if you've already submitted requests—especially regarding pest concerns—and they haven’t been resolved, we want to get to the bottom of it immediately. We understand how important both quality and comfort are in your home, and we’re committed to addressing any outstanding issues. Please reach out to the office directly so we can work with you on a resolution. Your satisfaction matters to us, and we’d appreciate the opportunity to make things right.

GoogleAxis on Beltline·Zackary·1y ago
positiveResponded
5.0

Good place.

Business response· Apr 24, 2025 · posted via API

Thank you for the 5-star review! We're so glad to hear you're enjoying Axis on Beltline. If there's ever anything we can do to make your experience even better, we're just a call or message away!

GoogleSuncrest Estates·Charlotte Mayton·1y ago
negativeResponded
2.0

I have been living here for 11 years. When I 1st moved in everything was great and all repairs was tooking care of in a timely manner. Our maintenance man, lawn man, whatever else man, you can think of that an.apartment complex needs is the office lady boyfriend. She does not wa…

MaintenanceStaffNoiseParkingCleanlinessFees & BillingMove-In
Business response· Apr 23, 2025 · posted via API

We’re truly sorry to hear about your experience at Suncrest Estates. Providing a positive and comfortable living environment for all our residents is our top priority, and it’s disappointing to learn we missed the mark in your case. We’d really appreciate the opportunity to better understand what went wrong and how we can make things right. If you’re open to it, please reach out to our office directly or email us at suncrest@sparkmanage.com. Your feedback is important, and we want to ensure your concerns are addressed. Thank you for taking the time to share your thoughts—we’re always striving to improve.

GoogleCourtney Square·hayward hagrove·1y ago
positiveResponded
5.0

Business response· Sep 2, 2025 · posted via API

Thank you for the 5 stars!

GooglePark Place·Ethan Human·1y ago
positiveResponded
5.0

Ethan henard was really helpful during our whole process I wouldn’t want to deal with anybody else amazing service!

Business response· Apr 23, 2025 · posted via API

Thank you so much for the amazing 5-star review! We’re thrilled to hear that Ethan Henard provided such helpful and outstanding service throughout your entire experience. We’re lucky to have him on our team, and we’ll be sure to share your kind words with him. If there’s ever anything else you need, don’t hesitate to reach out—we’re always here for you!

GooglePark Place·Dominic Human·1y ago
positiveResponded
5.0

Ethan Henard was absolutely amazing from the start to the end of the process. Cordial, knowledgeable, quick at responding, and absolutely outstanding at his job. Whatever you pay him, it should probably be higher! After serveral horrible experiences and a lot of trouble within th…

Parking
Business response· Apr 14, 2025 · posted via API

Thank you so much for your kind words! We’re thrilled to hear that Ethan made such a positive impact on your experience. He truly goes above and beyond to ensure everyone feels heard, respected, and well taken care of — and your feedback is a perfect reflection of that. We’re so grateful you found your way to us, and even more grateful that Ethan was the one to pick up the phone! Welcome home!

GoogleRhodes Ferry·Braxton Stewart·1y ago
positiveResponded
5.0

Great location, fantastic apartments and a wonderful office/maintenance team

MaintenanceStaff
Business response· Sep 3, 2025 · posted via API

Thank you for your kinds words and 5 stars!

GoogleApex Johnson City·Johnny Khuantang·1y ago
positiveResponded
5.0

Not a bad spot just expensive to live alone

Parking
Business response· Sep 2, 2025 · posted via API

Hi Johnny, Thank you for sharing your thoughts. We’re glad to hear you didn’t find the community itself to be a bad spot! We understand that affordability is a major factor, especially when living alone, and we’re always looking for ways to provide value and improve the experience for our residents. We appreciate you!

GoogleAxis at Rocket City·Tanya Maye·1y ago
positiveResponded
5.0

This home is Perfect

Business response· Apr 8, 2025 · posted via API

Thank you so much for the 5-star review! We're thrilled to hear that you feel at home at Axis at Rocket City! Creating a place where our residents feel truly at home is what we strive for every day. If you ever need anything, don’t hesitate to reach out—we’re here for you! 💫🏡

GoogleKingsport Crossing·Makenzie Carrier·1y ago
negativeResponded
2.0

Could be worse but could definitely be better!! Also they dont have a fitness center so idk why it says it does. 😂

Amenities
Business response· Apr 1, 2025 · posted via API

Thank you for your feedback! We appreciate you taking the time to share your thoughts. We apologize for any confusion regarding the fitness center – we’re working on updating our listing to provide more accurate information. We’re always striving to improve, so if there’s anything specific you'd like to see better, please feel free to reach out. We value your input and hope to make your experience with us even better!

GoogleHillside Place·Wes Warren·1y ago
positiveResponded
5.0

Property is beautiful, and Jake the property manager is a great guy and the maintenance guy (forgot his name) was cool, and we both were from the same town in Georgia and both liked Auburn...I just really hated they didn't accept HCV vouchers. 🥺

MaintenanceStaff
Business response· Mar 31, 2025 · posted via API

Thank you for your kind words and for taking the time to leave us a review! We're so glad you enjoyed the property and had a great experience with Jake and our maintenance team—how awesome that you found a hometown connection! 😊 We truly appreciate your interest in our community and understand your disappointment regarding our current leasing options. If there's anything we can do to assist you in your search for a new home, please don’t hesitate to reach out. 🏡✨

GoogleHillside Place·Elizabeth Triplett·1y ago
positiveResponded
5.0

Great experience talking with manager for appartment!!

Staff
Business response· Mar 27, 2025 · posted via API

Thank you for your kind words! We're so glad you had a great experience speaking with our manager. If you have any more questions or need assistance, feel free to reach out—we're happy to help!

GoogleAura Apartments·Some Girl·2y ago
positiveResponded
5.0

This complex may be a little older but I love it here. It’s quiet and right by lots of things. They have redone a lot of the apartments. The maintenance man has been here forever. He’s great! They are all always helpful.

MaintenanceNoiseParking
Business response· Mar 27, 2025 · posted via API

Thank you for your wonderful review! We're so glad you love living at Aura. We take pride in maintaining a quiet and convenient community, and it's great to hear that our renovations and dedicated team—especially our longtime maintenance technician—have made a positive impact. If you ever need anything, we're always here to help!

AApartments.comRhodes Ferry·Anonymous·2y ago
positiveResponded
5.0

Rhodes Ferry — I absolutely love Rhodes Ferry apartments. The apt manager & maintenance make the perfect team. If ever there is an issue they make it a top priority to resolve it as well as check back to be sure the everything is still good on a long term basis. Paige actually…

MaintenanceStaffCleanlinessFees & Billing
Business response· Jan 14, 2026 · posted manually

Thank you so much for taking the time to share your experience at Rhodes Ferry Apartments! We truly appreciate your kind words and are delighted to hear how positively your experience has been. Our manager and maintenance team take great pride in working together to ensure any concerns are addressed promptly and thoroughly, and it means a lot to know their efforts are making a difference.

GoogleCourtney Square·Barbara Pate-Duke·2y ago
neutralResponded
3.0

Business response· Sep 5, 2025 · posted via API

Thank you for you review!

GoogleAura Apartments·Nicole Mancuso·2y ago
negativeResponded
1.0

I moved here with my family April of 2024 from out of state and there’s no way in hell I would have signed a lease here if I was able to view the property in person. The units are incredibly overpriced and there is dog poop all over the property. My kitchen/laundry room got infes…

Business response· Mar 27, 2025 · posted via API

We're sorry to hear that your experience has not met your expectations. We strive to provide a clean and comfortable living environment for all residents, and we take concerns like yours seriously. Pest control and property upkeep are top priorities, and we regret any delays you experienced. We’d appreciate the opportunity to discuss your concerns further—please reach out to our office so we can work toward a resolution.

GoogleRhodes Ferry·Mary·2y ago
positiveResponded
5.0

I dearly enjoy living at Rhodes Ferry. Paige is so nice and is always so willing to make my apartment feel like a home.

Business response· Mar 11, 2025 · posted via API

Hi Mary, Thank you for your kind words! Reviews like yours motivate us and help us ensure we continue to provide a welcoming and enjoyable living experience for all our residents.

GoogleCourtney Square·Olivia Sykes·2y ago
positiveResponded
5.0

Crystal is not only the most AMAZING manager but also a wonderful person with a HUGE heart, who will go above & beyond to help someone!!!

Staff
Business response· Sep 5, 2025 · posted via API

Thank you for the 5 stars and kind words!

GoogleRhodes Ferry·Tyler Morrison·2y ago
positiveResponded
5.0

Great apartment complex to live at. Paige the manager is awesome, resident events are always fun and the staff is very friendly and helpful.

Staff
Business response· Mar 11, 2025 · posted via API

Tyler Morrison, thank you for the high star rating!

GoogleWindsor·Linda Davis·2y ago
negativeResponded
1.0

Business response· Mar 27, 2025 · posted via API

We’re sorry to hear that your experience didn’t meet expectations. We’d appreciate the opportunity to learn more about your concerns and see how we can improve. Please reach out to our office so we can assist you further.

GoogleCourtney Square·Michelle Chavous·2y ago
positiveResponded
5.0

Crystal is amazing!!

Business response· Sep 5, 2025 · posted via API

Thank you for the 5 stars and kind words!

GoogleCourtney Square·Paige Grace·2y ago
positiveResponded
5.0

Business response· Sep 5, 2025 · posted via API

Thank you for the 5 stars!

GoogleCourtney Square·John Sanford·2y ago
positiveResponded
5.0

Business response· Sep 5, 2025 · posted via API

Thank you for the 5 stars!

GoogleCourtney Square·Mark Cronin·2y ago
positiveResponded
5.0

Business response· Sep 11, 2025 · posted via API

Hi Mark, Your kind words truly brighten our day! We’re proud to create a community where residents feel comfortable and cared for. Thank you for choosing us as your home.

GoogleCourtney Square·Amanda Lamb·2y ago
positiveResponded
5.0

Business response· Sep 11, 2025 · posted via API

Hi Amanda, Thanks for taking the time to leave a 5-star review! It’s wonderful to know you feel at home here. We’ll keep doing our best to provide the service you deserve.

GoogleCourtney Square·Lynne Paddie·2y ago
positiveResponded
5.0

Great place, beautiful apartments, and maintenance is top notch

Maintenance
Business response· Sep 11, 2025 · posted via API

Hi Lynne, Your kind words truly brighten our day! We’re proud to create a community where residents feel comfortable and cared for. Thank you for choosing us as your home.

GoogleCourtney Square·Sara Chenoweth·2y ago
positiveResponded
5.0

Been here for 3 years. Couldn’t be happier living here. Quiet and peaceful neighbors and the management is fantastic!! The manager Crystal is so helpful and gets things handled immediately. Even maintenance has a quick response!! I really enjoy living here.

MaintenanceStaffNoiseCommunication
Business response· Sep 11, 2025 · posted via API

Hi Sara, Thank you for being a valued resident for the past three years! We’re so happy to hear how much you enjoy the peaceful community, helpful management, and quick maintenance service. Crystal and the whole team work hard to make Courtney Square a wonderful place to call home, and it’s great to know it’s making a difference for you!

GoogleCourtney Square·Tenishala Orr·2y ago
positiveResponded
5.0

I have been a tenant at Courtney Square since July 2023 and I love it out here. Crystal is always helpful and very understanding. JW the maintenance man is very nice and great at what he does. Things get done fast around here! Courtney Square is a great place to call Home.

MaintenanceCommunication
Business response· Sep 11, 2025 · posted via API

Hi Tenishala, Thank you so much for sharing your experience at Courtney Square! We’re thrilled to hear you’re loving your home here. Crystal and JW truly care about our residents, and your kind words mean so much to our team. We’re proud to provide fast, friendly service and a welcoming community we’re so glad you’re part of it!

GoogleCourtney Square·Deborah Bramlett·2y ago
positiveResponded
5.0

Business response· Sep 5, 2025 · posted via API

Thank you for the 5 stars!

GoogleCourtney Square·Glenda Terry·2y ago
positiveResponded
5.0

Business response· Sep 5, 2025 · posted via API

Thank you for the 5 stars!

GoogleCourtney Square·Charley Bradley·2y ago
positiveResponded
5.0

Business response· Sep 5, 2025 · posted via API

Thank you for the 5 stars!

GoogleCourtney Square·Johnnia Linderman·2y ago
positiveResponded
5.0

Business response· Sep 5, 2025 · posted via API

Thank you for the 5 stars!

GoogleCourtney Square·Bryce Parker03·2y ago
positiveResponded
5.0

Business response· Sep 5, 2025 · posted via API

Thank you for the 5 stars!

GoogleCourtney Square·Tyler Stanley·2y ago
positiveResponded
5.0

I’ve had a wonderful experience living at Courtney Square Apartments! The property is well-maintained, and the location is perfect. Crystal, the landlord, is always so friendly, responsive, and truly cares about her tenants. JW, the maintenance man, is quick, efficient, and alway…

Maintenance
Business response· Sep 5, 2025 · posted via API

Thank you for the 5 stars and kind words!

GoogleCourtney Square·Destiny & Breonia·2y ago
positiveResponded
5.0

Been living here for about 6 months now and i absolutely love my apartment very spacious and feels like home , but I would love to shoutout to my landlord crystal for being amazing and always there when I need her she’s the absolute BEST LANDLORD I’ve ever had !!!

Business response· Sep 5, 2025 · posted via API

Thank you for the 5 stars!

GoogleCourtney Square·Michael Monroe·2y ago
positiveResponded
5.0

Business response· Sep 11, 2025 · posted via API

Hi Michael, Your feedback means the world to us! We work hard to provide excellent service and a beautiful community, and we’re delighted to know it’s being noticed. Thank you!

GoogleBeaver Hollow·Eric Murimi·2y ago
positiveResponded
5.0

I already love the exterior of the apartments Any 2 bed available at the moment

Business response· Feb 10, 2025 · posted via API

Thank you for your kind words! We're so glad you love the exterior of our community. We’d love to help you find the perfect home—please stop by for a tour or give us a call on 423-926-5806 for availability. Let us know if you have any questions!

GoogleThe Charlie·steve myers·2y ago
positiveResponded
5.0

I am so impressed and pleased with the improvements in every aspect of living here. From a very sketchy (failed promises) start to the wonderful home we now have, the turnaround has been exciting to be a part of, and to get to benefit from. Brian is an amazing asset. His hard…

Communication
Business response· Feb 3, 2025 · posted via API

Wow—your kind words truly mean the world to us! We’re so grateful to hear how much you’ve noticed and appreciated the improvements in the community. It’s been our goal to create a place that residents are proud to call home, and knowing that you’ve been a part of this transformation makes it all the more rewarding. Brian is indeed a rockstar, and we’ll be sure to pass along your praise—he’ll be thrilled to hear it! Thank you for taking the time to share your experience, and for being a valued member of our community. If there’s ever anything we can do to make your home even better, please don’t hesitate to reach out!

GoogleThe Charlie·Teri Crenshaw·2y ago
positiveResponded
5.0

I just want to let you all know what a wonderful manager Brian is. He personally tracks and takes such great care of the residence needs. I had a problem with my shower head and he made sure that it was taken care of. He even went down and got my new shower head so that it cou…

Staff
Business response· Feb 3, 2025 · posted via API

Wow! Your review just made our day! 😊 We’re so happy to hear about your wonderful experience with Brian—he truly is a gem, and we’re lucky to have him. He goes above and beyond for our residents, and it’s heartwarming to know how much you appreciate his kindness and dedication. We love having you as part of our community at The Charlie, and we’re always here to make sure you feel right at home. If there’s ever anything you need, don’t hesitate to reach out! Thanks again for your kind words—they mean the world to us!

GoogleThe Charlie·Sheila Hill·2y ago
positiveResponded
5.0

They are great to deal with. Anytime they are needed they are right there to take care of it. Brian is one of the best managers i have met.Always looks out for the residents and stays on top of every situation. Thankyou Brian!

Business response· Feb 3, 2025 · posted via API

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a great experience with our team. Brian is truly a standout, and we’re lucky to have him leading the way—your appreciation means the world to him and to all of us! We’re committed to providing the best possible service to our residents, so knowing that you feel taken care of means everything. If there’s ever anything you need, we’re always here for you! Thanks again for being a valued part of our community!

GoogleAxis on Beltline·Apoywolf·2y ago
negativeResponded
1.0

Business response· Mar 27, 2025 · posted via API

We’re sorry to hear that your experience didn’t meet expectations. We value all feedback and would appreciate the opportunity to address any concerns you may have. Please reach out to our office so we can work toward a resolution.

GoogleRhodes Ferry·Tammy Harper·2y ago
positiveResponded
5.0

I'm going on my 4th year at Rhodes Ferry, and I can say that it is hands down, the best apartment community in Decatur. Being along the river and in the historic district is an added amenity. It's extremely quiet, well maintained, and any requests or issues are handled promptly.…

Noise
Business response· Sep 11, 2025 · posted via API

Hi Tammy, Thank you so much for leaving a 5-star review We are thrilled to hear that your experience has been positive Our team works hard every day to provide excellent service and a welcoming environment Your feedback means a lot and encourages us to keep improving.

GoogleThe Charlie·Emaly Shoemate·2y ago
positiveResponded
5.0

I love living in this apartment community, it has been a great experience. Brian has been an amazing help throughout our time living here, as well as the team does an amazing job, when there is a problem they are quick to try and resolve it, they communicate very well to let us k…

Staff
Business response· Feb 3, 2025 · posted via API

We’re so happy to hear that you love living at The Charlie! Your kind words truly mean a lot to our team. Brian and the entire staff work hard to make sure our residents feel at home, and it’s wonderful to know that their efforts have made such a positive impact on your experience. We appreciate you highlighting our communication and responsiveness—it’s our goal to ensure that everyone feels informed and taken care of. If there’s ever anything we can do to make your time here even better, don’t hesitate to reach out! Thanks again for being a valued part of our community!

GoogleThe Charlie·Melissa Dansereau Thomas·2y ago
positiveResponded
5.0

I came by for a tour and was very impressed with how knowledgeable, friendly and helpful Brian was. He was so kind while showing me around and was able to easily answer all my questions. And I had a lot. Absolutely one of the best experiences I have had with a property manager.

StaffParking
Business response· Jan 30, 2025 · posted via API

Thank you so much for your kind words! We're thrilled to hear that Brian made such a great impression during your tour. He truly goes above and beyond to make every visitor feel welcome and informed. We appreciate you taking the time to share your experience and hope to welcome you as a future resident! Let us know if you have any more questions—we’re happy to help! 😊🏡

GoogleThe Charlie·Teresa Duncan·2y ago
positiveResponded
5.0

I love this place and the people that work here. Everytime I have called about ANYTHING they are there to help me. I moved in in August and they have been so nice to me.

Move-In
Business response· Jan 29, 2025 · posted via API

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that you love living here and that our team has been able to assist you whenever needed. Providing a welcoming and supportive community is our top priority, and it means the world to know that you feel at home. If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out. We’re so happy to have you as part of our community! 💙🏡✨

GoogleAura Apartments·khiry kemp·2y ago
positiveResponded
5.0

Helped my brother move into Aura 4 months ago, and he says it’s the best complex he’s ever lived at! Marvin was fantastic and made the move-in process seamless. There were a few small issues at first, but Michael handled them quickly. His kids absolutely love the playground and p…

Move-InAmenities
Business response· Mar 27, 2025 · posted via API

Thank you so much for the wonderful review! We’re thrilled to hear that your brother is enjoying his new home at Aura and that Marvin and Michael were able to make the move-in process smooth and take care of any issues quickly. It’s great to know that your brother’s kids love the playground and pool. We truly appreciate your recommendation and are so glad you feel good visiting! If you or your brother need anything in the future, don’t hesitate to reach out.

GoogleAura Apartments·Patrick Tan·2y ago
positiveResponded
5.0

Living at Aura Apartments in Huntsville has been a fantastic experience! The property offers amazing amenities that make it feel like home. My favorite is the enclosed dog park – it’s spacious, well-maintained, and my dog absolutely loves it. I also love the grill area, which is…

StaffParkingAmenities
Business response· Jan 20, 2025 · posted via API

Thank you so much for your kind words and glowing review! We're thrilled to hear that you're enjoying your experience at Aura Apartments. Our enclosed dog park and grill area are definitely resident favorites, so it’s great to know you and your furry friend love them! A big thank you for recognizing Marvin's efforts – we’re lucky to have him on our team. We'll be sure to pass along your kind words, as we know they’ll mean a lot to him. We’re delighted to have you as part of our community and look forward to continuing to make Aura Apartments a fantastic place for you to call home. If there’s anything you ever need, don’t hesitate to reach out!

GoogleBlue Ridge·Sydney Ice·2y ago
negativeResponded
1.0

While I understand they are in a period of transition, it seems they have a long way to go before this complex is truly livable, let alone enjoyable. My lease ended in August 2024 for reference: To begin, I was promised a renovated suite, but what I received was far from complet…

MaintenanceStaffFees & BillingMove-InCommunicationSafetyAmenities
Business response· Mar 27, 2025 · posted via API

We sincerely apologize for the negative experience you had during your time at Blue Ridge Apartments. Your feedback is concerning, and we take your comments seriously as we work toward continuous improvements.ur team is actively addressing these areas to ensure a better experience for all of our residents. Please feel free to reach out to our office directly so we can look into your security deposit and any other outstanding concerns. Your input is invaluable, and we hope to make things right moving forward.

AApartments.comPark Place·Anonymous·2y ago
negativeResponded
1.0

Disappointing. — high raise in rent which is causing a lot of people to move out and $650 fee if you dont pay it by the 5th. Maintenance not up to par and definitely not worth the rent being asked for.

MaintenanceParkingFees & BillingMove-In
Business response· Apr 15, 2025 · posted manually

Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns and understand how frustrating this experience must have been. We take all feedback seriously and would love the opportunity to speak with you directly to learn more. Please reach out to the property manager at your earliest convenience so we can better understand the situation and work toward a resolution.

GoogleAura Apartments·Weston Seid·2y ago
positiveResponded
5.0

Living at Aura Apartments in Huntsville, AL has been an awesome experience that I’d highly recommend to anyone looking for a new place to call home. The community is packed with cool modern amenities like a refreshing swimming pool and a fun dog park—perfect for relaxing or spend…

MaintenanceStaffParkingCommunicationAmenities
Business response· Jan 16, 2025 · posted via API

Thank you so much for your glowing review! We’re thrilled to hear that you’re enjoying everything Aura Apartments has to offer, from our modern amenities to our convenient location. Marvin, Michael, and the entire team work hard to create a welcoming and hassle-free living experience, and it’s wonderful to see their efforts recognized. Your kind words mean the world to us, and we’re so glad to have you as part of our community. If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out!

GoogleBeaver Hollow·Kayla Allison·2y ago
negativeResponded
1.0

FOR STUDENTS Do not waste your time on this apartment complex. They do not accept college students unless you have a non college student. Which is also weird also It isn’t listed on their website which they also don’t have. So that means you’ll pay a non refundable fee and then…

Fees & Billing
Business response· Mar 27, 2025 · posted via API

We apologize for the confusion and frustration you've experienced. We appreciate your feedback and will work to make sure that eligibility requirements are better communicated in the future. Thank you for sharing your thoughts, and we wish you the best in finding a place that suits your needs.

GoogleRhodes Ferry·maria flores·2y ago
positiveResponded
5.0

I have lived in Rhodes Ferry Apt., almost a year now and I do have to say the maintenance here is very excellent and promoted and caring ..Between Page and Kevin they will go out of there way to make sure everything is in working condition to your satisfaction.. I would hi…

Maintenance
Business response· Mar 11, 2025 · posted via API

Hi Maria Flores, thank you for taking the time to leave a review for us at Rhodes Ferry. We're happy we could meet your expectations!

GoogleHillside Place·Jacob·2y ago
positiveResponded
5.0

Business response· Mar 27, 2025 · posted via API

Thank you so much for the fantastic review! We're thrilled to hear that you've had a positive experience with us. Your feedback means a lot, and we’re glad to know you’re enjoying your time here. If there’s anything we can do to make your stay even better, don’t hesitate to reach out. We appreciate you being a part of our community!

GoogleHillside Place·mark namura·2y ago
positiveResponded
5.0

Business response· Mar 27, 2025 · posted via API

Wow, thank you so much for your fantastic 5-star review! 🌟 Your support means so much!

GoogleAura Apartments·Danyca Herring·2y ago
negativeResponded
2.0

I moved out in April 2024 and as someone who lived here for 4+ years, seeing numerous people move in, trash their apartment, not pay any rent then vanish before the eviction process is complete, you would think that the management would have treated me better when I decided to mo…

MaintenanceStaffNoiseParkingCleanlinessFees & BillingMove-InCommunication
Business response· Mar 27, 2025 · posted via API

We sincerely apologize for the frustrations and difficulties you experienced during your move-out process. We value long-term residents like you and deeply regret that your experience with communication and the handling of your move-out was not up to the standards we strive to uphold. We understand how important it is to feel heard and respected, and we are truly sorry that we did not meet your expectations. We are addressing your concerns internally to improve our processes and ensure that future residents receive the support and attention they deserve. Thank you for your long-term residency, and we wish you all the best moving forward.

GoogleHillside Place·Mad Man·2y ago
positiveResponded
5.0

Everything went great

Business response· Mar 27, 2025 · posted via API

Wow, thank you so much for your fantastic 5-star review! 🌟 Your support means so much!

GoogleRhodes Ferry·Joshua Walker·2y ago
positiveResponded
5.0

I have lived here peacefully for 5 years. Paige Hood has always been kind and helpful when I have needed anything.

Business response· Sep 11, 2025 · posted via API

Hi Josh, Thank you for your kind words and 5-star rating We are happy to hear that your experience was enjoyable Providing excellent service and a smooth experience is always our priority and your feedback lets us know we are succeeding.

GoogleRhodes Ferry·Jonna Cleckler·2y ago
positiveResponded
5.0

The manager paige always goes above and beyond for our needs and gets any problems we have fixed right away she is the best we love her

Staff
Business response· Sep 11, 2025 · posted via API

Hi Jonna, Thank you for the 5-star review We are thrilled to know that your experience was positive and that our team was able to make a difference Your feedback is invaluable and helps us continue to improve and provide the best experience possible.

GooglePark Place·Jeremy Marlor·2y ago
positiveResponded
5.0

Sonja is a friendly

Business response· Mar 27, 2025 · posted via API

Wow, thank you so much for your fantastic 5-star review! 🌟 Your support means so much!

GoogleBlue Ridge·louise weatherbee·2y ago
positiveResponded
5.0

My mom has lived here about two years, so from the old management and owners to the current staff and owners you can tell a vast difference. My mom is disabled so I’m at blue ridge quite a bit. The maintenance man Rodger always has a smile on his for all residents and dogs. Thing…

MaintenanceStaff
Business response· Dec 6, 2024 · posted via API

Thank you so much for your thoughtful review! We’re thrilled to hear about your positive experience with our team at Blue Ridge. It's heartwarming to know that Rodger’s cheerful attitude and timely maintenance work have made such a great impression. We'll be sure to share your kind words with Paula, Melissa, and the rest of the team—they’ll be delighted to hear they’ve made a difference! We’re committed to providing exceptional service to all our residents and their families, and your feedback reassures us that we’re on the right track. Thank you for taking the time to share your experience. If there’s ever anything more we can do, please don’t hesitate to reach out! 😊

GoogleHillside Place·Lillith Williams·2y ago
negativeResponded
1.0

The office manager never has answers to your questions. The mysterious property management company in California makes all the decisions, so the office manager is the equivalent of a customer service representative. Maintenance requests will take months and a ton of follow up fro…

MaintenanceStaffCleanlinessFees & BillingMove-In
Business response· Mar 27, 2025 · posted via API

We're deeply sorry to hear about your frustrating experience, and we sincerely apologize for the issues you've outlined. We understand how important it is for maintenance requests and communication to be handled in a timely and effective manner. Your feedback about the condition of your apartment and the handling of your deposit is concerning, and we will address these matters internally to improve our processes. We take full responsibility for the inconvenience caused and appreciate your patience in working through the situation. Please feel free to reach out directly if there’s anything further we can do to assist you.

GoogleRhodes Ferry·Cynthia Edwards·2y ago
positiveResponded
5.0

Business response· Sep 11, 2025 · posted via API

Hi Cynthia, We sincerely appreciate your kind review It is wonderful to hear that your experience exceeded expectations We are committed to providing excellent service and your feedback encourages us to keep up the great work.

GoogleThe Emerson·Katina arnold·2y ago
positiveResponded
5.0

Business response· Dec 6, 2024 · posted via API

Thank you for the glowing 5-star review! 🌟 We’re thrilled to hear that you’ve had such a positive experience at Stoneybrook Apartments. Our team works hard to create a welcoming and comfortable environment, and it means the world to us to know that it shows. If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out. We’re here for you! Thank you for being a valued part of the Stoneybrook community. 😊

GoogleRhodes Ferry·Alora Roberts·2y ago
positiveResponded
5.0

We moved here out of state and Paige was such a delight to meet and work with and she is so nice! The complex is quiet and everyone is friendly!

Noise
Business response· Sep 11, 2025 · posted via API

Hi Alora, Thank you for taking the time to leave such a thoughtful review We are delighted to hear that you had a positive experience Our team works hard to provide a seamless and welcoming environment and your feedback is greatly appreciated.

GoogleAura Apartments·Lisa Hastings·2y ago
positiveResponded
4.0

Nice place.

Business response· Nov 25, 2024 · posted via API

Thank you so much for taking the time to share your feedback! 🌟 We're thrilled to hear you think Aura Apartments is a nice place—it means a lot to us. If there’s anything we can do to turn your experience into a 5-star one, please don’t hesitate to reach out. Your input helps us continue to grow and improve!

GoogleBlue Ridge·Dave White·2y ago
positiveResponded
5.0

Business response· Nov 25, 2024 · posted via API

Wow, thank you so much for your fantastic 5-star review! 🌟 Your support means so much!

GoogleBeaver Hollow·Eva Johnson·2y ago
positiveResponded
5.0

I have been living here at Beaver Hollow for about 7 months now,and Durrell is hands down the best apartment manger.he’s always going above & beyond for everyone here.He’s always friendly and very helpful. He’s quick to respond if we have any questions/concerns. I couldn’t ask fo…

Communication
Business response· Dec 6, 2024 · posted via API

Thank you so much for your kind words and 5-star review! 🌟 We're delighted to hear about your positive experience at Beaver Hollow and your appreciation for Durrell. He truly is a gem, always going above and beyond to ensure our residents feel at home. Your feedback inspires us to continue delivering exceptional service and creating a community where residents like you feel comfortable and cared for. We're so glad you're happy here and thrilled that Beaver Hollow feels like the perfect place for you. If there's anything you ever need, don't hesitate to reach out—we're always here to help! 😊

GoogleRhodes Ferry·Tyler Dudley·2y ago
positiveResponded
5.0

I've lived here since the middle of September. I worked with Paige. She's a nice and helpful person to work with and it's always nice to have a text option for communication. So far I don't have any complaints, it's pretty much on the river, close to the park for kids, and have a…

ParkingFees & Billing
Business response· Sep 11, 2025 · posted via API

Hi Tyler, We are grateful for your 5-star review and your positive feedback It is great to know that your experience was enjoyable and that our team was able to assist you effectively Thank you for sharing your thoughts and for your continued support.

GoogleRhodes Ferry·Excite! Cleaning LLC·2y ago
positiveResponded
5.0

We love working with Paige, the apartment manager at Rhodes Ferry! She is a joy! Always kind, professional and easy to work with. We appreciate all her hard work. Thanks, Paige!

Staff
Business response· Sep 11, 2025 · posted via API

Hi, Thank you so much for leaving a 5-star review We are thrilled to hear that your experience has been positive Our team works hard every day to provide excellent service and a welcoming environment Your feedback means a lot and encourages us to keep improving.

GoogleBeaver Hollow·Arthur Livingston·2y ago
positiveResponded
5.0

I've lived here since 2014, and I've enjoyed it a lot. Management is very helpful when you have questions and concerns. This neighborhood is very peaceful and quiet. 5/5

NoiseParking
Business response· Dec 6, 2024 · posted via API

Thank you so much for your loyalty and this fantastic 5-star review! 🌟 It’s wonderful to hear that you’ve been enjoying life at Beaver Hollow since 2014—that’s amazing! We’re thrilled that you find the neighborhood peaceful and quiet and that our management team has been helpful with your questions and concerns. Your continued happiness means the world to us, and we’re so grateful to have you as part of our community. If there’s ever anything we can do to make your experience even better, don’t hesitate to let us know. Thank you again for your kind words and support! 😊

GoogleRhodes Ferry·Adam York·2y ago
positiveResponded
5.0

Ms. Paige is a great property manager! She always goes out of her way to make sure we have what we need. Highly recommend rhodes ferry and Ms Paige!

Staff
Business response· Sep 11, 2025 · posted via API

Hi Adam, Thank you for the amazing 5-star review! We’re delighted to hear that you’re satisfied with your experience. Our team works hard to maintain high standards and provide exceptional service, and it’s rewarding to know our efforts are making a difference. We’re grateful for your feedback and look forward to continuing to exceed your expectations!

GoogleRhodes Ferry·Randy Jackson·2y ago
positiveResponded
5.0

Paige Hood is very professional and helpful. Anytime I needed anything she took care of promptly. I'm very comfortable living here .

Business response· Sep 11, 2025 · posted via API

Hi Randy, Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that your experience with us has been positive. Our team works hard to provide a welcoming environment and excellent service, and it’s rewarding to know our efforts are appreciated. We look forward to continuing to serve you and making your experience even better!

GoogleRhodes Ferry·cole crumpton·2y ago
positiveResponded
5.0

Paige is the best!!!

Business response· Sep 11, 2025 · posted via API

Hi Cole, Thank you for the amazing 5-star review! We’re delighted to hear that you’re enjoying our community and all that it has to offer. We work hard to maintain our property and provide a great living experience for our residents, and your feedback reassures us that we’re on the right track. We look forward to continuing to make Rhodes Ferry a place you’re proud to call home!

GoogleRhodes Ferry·Josef Pickett·2y ago
positiveResponded
5.0

Yes my name is Josef and I been living in Rhodes ferry apartments for close too a year now and it's very peaceful and quiet and my landlord is the best landlord I have ever had since I been out own my own I wouldn't choose any where else too live right now everything great here

Noise
Business response· Sep 11, 2025 · posted via API

Hi Josef, We truly appreciate your review and the time you took to share your experience It is wonderful to know that your experience was positive and that our team met your expectations Thank you for your support and encouragement.

GoogleBeaver Hollow·Emma White·2y ago
positiveResponded
5.0

I have lived in Beaver hollow for 4 years of my neighbors are fantastic Durell the property manager is very nice I was in the hospital for 2 months he looked after my apartment and took care of everything and so did my neighbors I was blessed to have someone on my side I love my…

StaffNoise
Business response· Dec 6, 2024 · posted via API

Thank you so much for sharing your heartfelt experience and for the 5-star review! 🌟 It means the world to us to know that you’ve felt so supported by both Durrell and your wonderful neighbors. We’re truly lucky to have such a caring community at Beaver Hollow, and we’re glad Durrell could be there for you during such a challenging time. We’re also happy to hear you love your apartment! We appreciate your understanding about the need for occasional repairs and are always here to address any concerns you have. Your comfort and happiness are our top priorities. Thank you for being a valued member of our community—we’re so grateful to have you with us! 😊

GoogleBeaver Hollow·Caroline Kangwa·2y ago
positiveResponded
5.0

Beaver Hollow is located in a nice, quiet and peaceful neighborhood. It has amenities such as the common lounge which is a multipurpose center for various events. What I like the most about my apartment is that it is spacious and cozy. From my balcony , I can see a range of mount…

StaffNoise
Business response· Dec 6, 2024 · posted via API

Thank you for your incredible 5-star review and for being such a long-time resident of Beaver Hollow—15 years is truly amazing! 🌟 We're so thrilled to hear that you enjoy the peaceful neighborhood, the amenities, and especially the beautiful mountain views from your balcony. It sounds like you've truly made Beaver Hollow your home! We’re also grateful for your kind words about our apartment manager. Providing prompt, respectful, and caring service is something we take pride in, and it’s wonderful to know it’s made a positive impact on your experience. Thank you for being such an integral part of our community. We’re honored to have you with us and look forward to continuing to make Beaver Hollow a place you love to call home! 😊

GoogleBeaver Hollow·Amber Bradshaw·2y ago
positiveResponded
5.0

I lived at Beaver Hollow for many years. The office manager was always good to me. Anytime I needed him he would only be a call away.

StaffCommunication
Business response· Mar 27, 2025 · posted via API

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Beaver Hollow. It's great to know that our office manager was always there when you needed assistance. We truly appreciate your feedback and wish you all the best in the future!

GoogleBeaver Hollow·Annie Kinderman·2y ago
positiveResponded
5.0

I lived at Beaver for two years. I had never lived in an apartment complex before, so it was a new experience. It does have thin walls, but that's to be expected of most apartment complexes and it's not something the apartment manager can do anything about. Whenever I had an iss…

MaintenanceStaffNoiseCommunication
Business response· Mar 27, 2025 · posted via API

Thank you so much for this thoughtful and detailed review! We're so glad to hear that your experience at Beaver Hollow was a positive one. It's wonderful to know that Durell and the maintenance team were able to address any issues promptly and effectively. We take pride in providing a respectful, supportive community, and it’s clear that Durell's dedication to his tenants made a big difference during your time here. Thank you for sharing your experience, and we wish you all the best moving forward!

GoogleBeaver Hollow·gladys johnson·2y ago
positiveResponded
5.0

Very peaceful apartment complex beaver, hollow, love it.

Business response· Mar 27, 2025 · posted via API

Thank you for the wonderful review! We're so happy to hear that you're enjoying the peaceful atmosphere at Beaver Hollow. It's great to know you're loving your home here. If you ever need anything, don't hesitate to reach out!

GoogleBeaver Hollow·Mark Parrott·2y ago
positiveResponded
5.0

I have lived at Beaver Hollow for 8 1/2 years now. Its has been a joy living hear 200 is a good building. Manager Durrell Has always responded to any issue I may have with speed and professionalism. My only complaint is is my carpet is shot. It is old been here since built. Other…

Staff
Business response· Mar 27, 2025 · posted via API

Thank you so much for your kind words and for being a part of the Beaver Hollow community for 8 1/2 years! We’re thrilled to hear that you’ve had such a positive experience and that Durell has been able to assist you quickly and professionally. We appreciate your feedback regarding the carpet, and we'll be sure to look into it. If there's anything else we can do to make your living experience even better, please don’t hesitate to reach out!

GoogleBeaver Hollow·Cleo Kirk·2y ago
positiveResponded
5.0

I’ve lived here 3 years and very happy with the Management. The Grounds are Clean. And neighbors are friendly. I would highly recommend living here In Beaver Hollow apartments. safe for children ,neighbors look out for one another children while outplaying.The World we live in to…

NoiseCleanlinessSafety
Business response· Jul 23, 2025 · posted via API

Hi Cleo, Thank you so much for your thoughtful review and for being a valued resident of Beaver Hollow for the past three years! We're thrilled to hear that you’re happy with the management, enjoy the clean grounds, and feel a sense of community with your neighbors. Creating a safe and supportive environment for families is very important to us, and we're so glad you feel at home here. Your recommendation means a lot!

GoogleBeaver Hollow·Linda Jablonski·2y ago
positiveResponded
5.0

I like living here. Manager is very nice and very helpful when in need. My neighbors are nice and friendly. I just enjoy living here.

StaffNoise
Business response· Jul 23, 2025 · posted via API

Hi Linda, Thank you so much for your kind words! We're thrilled to hear that you're enjoying your home and that our team has been helpful when needed. It's also wonderful to know you're surrounded by friendly neighbors that sense of community is so important. We truly appreciate you being a part of our community and are always here if you need anything! Thank you!

GoogleAxis at Rocket City·Hetzo ?? (HETZO)·2y ago
positiveResponded
5.0

Corey does his job have no problems would recommend again

Business response· Nov 18, 2024 · posted via API

Thank you for the fantastic review! We're thrilled to hear Corey is doing such a great job and that you've had a positive experience. Your recommendation means the world to us! If there's ever anything more we can do for you, don’t hesitate to let us know!

GoogleAxis at Rocket City·Evil's Influence·2y ago
positiveResponded
5.0

Corey(Maintenance guy) gave excellent service and was quick and nice about it when turning the heat up as well as fixing the door and toilet paper roll.(Would call again in the future)

MaintenanceCommunication
Business response· Oct 30, 2024 · posted via API

Thank you so much for your kind words! We're thrilled to hear Corey provided such excellent service and took care of everything quickly and with a smile. Knowing he helped make your home cozy and took care of the little details means a lot to us. We’ll be sure to share your thoughtful feedback with Corey—he’ll be so glad to hear it! Please feel free to reach out anytime; we’re always here for you.

GoogleAxis at Rocket City·Libbie Niemeyer·2y ago
positiveResponded
5.0

This 5 Star Rating goes out to Mike Smith, probably, the best person we've had here doing Maintenance, in the 4 years, that I've lived here. He's courteous, he's well trained in any Maintenance needs and he doesn't walk away from a task, unfinished. I'm very happy, as an older wo…

Maintenance
Business response· Oct 30, 2024 · posted via API

Thank you so much for your kind words and for taking the time to recognize Michael Smith! Knowing that Mike brings you peace of mind and comfort means the world to us - he's a valuable part of our team, and your feedback will make his day! Please know we're always here to help, and we're so grateful to have you as part of our community!

GoogleThe Emerson·Sarah Taylor·2y ago
positiveResponded
5.0

Very professional and friendly management. Nice apartments.

Business response· Oct 30, 2024 · posted via API

Thank you so much for your kind review! We're delighted to hear you’re enjoying the community and that our team has made you feel welcome. Providing a friendly, professional experience is what we strive for every day, so your feedback truly means a lot to us. If there’s ever anything more we can do to make your experience even better, please don’t hesitate to reach out. We're so grateful to have you as part of our community!

GoogleAura Apartments·Jay Belue·2y ago
negativeResponded
1.0

Don’t! Just don’t!

Business response· Mar 27, 2025 · posted via API

We're sorry to hear that you feel this way. Your experience is important to us, and we'd love the opportunity to understand your concerns. Please reach out to our office so we can work to address any issues you may have.

GoogleAura Apartments·Wendy·2y ago
positiveResponded
5.0

These apartments are very well ran. Couldn't ask for a better on site maintenance tech Mr. Kennedy is very professional.

Maintenance
Business response· Oct 26, 2024 · posted via API

Thank you so much for your wonderful review! We’re thrilled to hear you’re enjoying your experience here and that Mr. Kennedy’s professionalism has made such a positive impact. We’re lucky to have him on our team, and we’re dedicated to keeping your home comfortable and well-maintained. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

GoogleAura Apartments·Lana Apice·2y ago
positiveResponded
5.0

Affordable and well maintained!

Business response· Oct 26, 2024 · posted via API

Thank you for your 5-star review! We're so glad to hear you find our community both affordable and well-maintained. Providing a comfortable and budget-friendly home is our priority. If there’s ever anything we can do to make your experience even better, please let us know!

GoogleAxis at Rocket City·steven shadel·2y ago
positiveResponded
5.0

Corey he did good job.

Business response· Oct 24, 2024 · posted via API

Thank you so much for your 5-star review of Axis at Rocket City! We're thrilled to hear that Corey did a great job. We'll be sure to pass along your kind words to him. If there's anything else we can assist you with, please don't hesitate to reach out!

GoogleAxis on Beltline·Janine Jordan·2y ago
positiveResponded
5.0

The maintenance team is quick to respond and they get the issue fixed at warp speed.

MaintenanceStaffCommunication
Business response· Oct 21, 2024 · posted via API

Thank you so much for the 5-star review! We’re thrilled to hear that our maintenance team has impressed you with their quick response and "warp speed" repairs! We take pride in ensuring that our residents are comfortable and well taken care of, and it's always great to know when our efforts are appreciated. If you ever need anything else, don’t hesitate to reach out! We're here for you.

GoogleAxis at Rocket City·Jose Samalot·2y ago
positiveResponded
5.0

Corey great job I’m no have problem with the leak no more you just fixed thanks

Maintenance
Business response· Oct 21, 2024 · posted via API

Thank you for the 5-star review! We're so glad to hear that Corey was able to fix the leak for you! We'll be sure to pass along your kind words to him. If you need anything else in the future, don't hesitate to reach out—we're always here to help!

GoogleThe Henry·Brad Jones·2y ago
positiveResponded
5.0

Brendan made this a very easy process. His professionalism and knowledge put me at ease.

Business response· Oct 15, 2024 · posted via API

Thank you so much for your kind words! We're thrilled to hear that Brendan made the process easy for you. His professionalism and expertise are something we’re very proud of, and we're glad he was able to provide you with a great experience. If you ever need anything else, don't hesitate to reach out!

AApartments.comThe Charlie·Anonymous·2y ago
positiveResponded
5.0

New Management Team ROCKS!!!! — I moved in Bradley Place Apartments toward the end of March 2024. The start was concerning to say the least. A "refurbished" apartment wasn't, and it was next to impossible to get help of any kind. Fast forward to today, and THE CHARLIE is a h…

StaffMove-In
Business response· Apr 14, 2025 · posted manually

Thank you so much for taking the time to share your experience! We’re genuinely grateful for your honesty and so happy to hear that The Charlie now feels like home. While the start may not have been ideal, it means the world to know that the improvements have made a real difference. Our team is committed to making sure every resident feels heard, supported, and valued—and it’s incredibly rewarding to see that reflected in your experience. Thank you for being part of our community. We’re so glad to have you here!

GoogleThe Charlie·Dalton Threatt·2y ago
positiveResponded
5.0

By far my favorite apartment I’ve stayed at ever and Brian has always taken care of me whenever I needed the help I love it here

Business response· Oct 1, 2024 · posted via API

Thank you so much for your feedback! It means the world to us that The Charlie feels like home for you. Brian will be so happy to hear he’s made a difference! We're lucky to have you as part of our community, and we're always here if you need anything. So glad you're loving it here!

GoogleHillside Place·Waheedah Abdullah·2y ago
positiveResponded
5.0

Business response· Sep 25, 2024 · posted via API

Thank you so much for your glowing 5-star review! We're absolutely thrilled to hear that you're loving your experience at Hillside Place. Our team works hard to make sure our community feels like home, and it means the world to us that you’re enjoying your time here.

GoogleThe Charlie·Andrea Miller·2y ago
positiveResponded
5.0

Love love love our new apartment! The management is great, they always are here when needed and the community is like a second family for us.

Business response· Sep 20, 2024 · posted via API

Thank you so much for your wonderful review! We're thrilled to hear that you're loving your new apartment and feel at home in our community. It's our goal to make sure you're always taken care of, and we're so glad to be a part of your second family. If you ever need anything, we’re always here for you!

GoogleThe Charlie·darrell holstein·2y ago
positiveResponded
5.0

Brian and his team have been very helpful since I have moved in. The community is very quiet and peaceful for an 82yr old man

StaffNoiseMove-In
Business response· Sep 20, 2024 · posted via API

Thank you for sharing your experience! We're so glad to hear that Brian and the team have been helpful and that you're enjoying the peace and quiet of the community. It's wonderful to know that you're comfortable and settled in your new home. If there's anything you ever need, we're here to help!

GoogleAxis on Beltline·Niya·2y ago
positiveResponded
5.0

Hey!! I live here and everyone is sooo sweet! Mrs. Weems in particular seems to stick out and she goes above and beyond when it comes to her tenants needs. The maintenance men are super! They seen me struggling with my packages and helped me carry them up the stairs even though t…

Maintenance
Business response· Sep 20, 2024 · posted via API

Thank you so much for your amazing review! 🌟 We're thrilled to hear that you're enjoying your experience at Axis on Beltline! Mrs. Weems and our maintenance team truly care about our residents, and it's wonderful to see their hard work recognized. We're so glad they could make your day a little easier! 😊 Your recommendation means the world to us, and we're grateful to have you as part of our community. If there's anything more we can do to make your stay even better, don’t hesitate to let us know! 💬

GoogleThe Charlie·Emma Beasley·2y ago
positiveResponded
5.0

Very pretty and well kept. The property manager is very nice! And they are quick to fix any issues that may occur! This is our first apartment and we love it!

MaintenanceStaff
Business response· Sep 19, 2024 · posted via API

Thank you so much for the wonderful review! 🌟 We're thrilled to hear that you're enjoying your first apartment with us and that you've had such a positive experience. Our team, especially the property manager, works hard to make sure everyone feels at home, so it’s fantastic to hear that you’ve had such a smooth stay! If there's anything else we can do to make your experience even better, don’t hesitate to reach out. We’re here for you! Thanks again for choosing us as your first home. We're so happy to have you in the community! 🏡

GoogleAura Apartments·Nadia Robinson·2y ago
positiveResponded
5.0

I’ve previously toured this property and upon my 2nd visit I see a lot more improvement and hope in this property upon meeting the new property manager Stephanie. She is very professional in approach, dress, and office presence. I had a great tour of the units with her she was ve…

StaffParkingMove-In
Business response· Sep 19, 2024 · posted via API

Thank you so much for the glowing review, Nadia! We’re thrilled to hear about your positive experience with Stephanie. She truly is a gem, and we’re lucky to have her leading the team at Aura Apartments. We're glad she was able to make such a great impression and help you feel confident about your future home here. We’re excited to welcome you as a new resident, and we’re here to ensure your experience continues to be just as amazing. If you need anything before move-in day, don’t hesitate to reach out!

GoogleThe Charlie·Michelle Petersen·2y ago
positiveResponded
5.0

Although Cleveland has been mine & my kiddos home for almost 6 years, new chapters call for new journeys! This is our 1st apartment & it’s everything and some! Brian and the maintenance guys have truly been awesome, kind & efficient. The pool is beautiful and many memories to be…

MaintenanceCommunicationAmenities
Business response· Sep 18, 2024 · posted via API

Thank you so much for your thoughtful review! We're thrilled that your first apartment experience at The Charlie has been such a positive one for you and your family. It's wonderful to hear that Brian and our maintenance team have been helpful and efficient. We hope you enjoy many beautiful memories by the pool and throughout the community. If there's anything you need, we're always here to help. Welcome to your new home!

GoogleRhodes Ferry·Csaba Ernyei·2y ago
positiveResponded
5.0

Business response· Sep 15, 2024 · posted via API

Ernyei Csaba, thank you for taking the time to leave us a 5 star review. Please contact us if there is anything you need. Sincerely, Paige

GoogleThe Charlie·Barbara Hicks·2y ago
positiveResponded
5.0

There have been so many improvements in our little community. Our new manager has been a great asset. Thank you Brian for all your helpfulness.

Staff
Business response· Sep 18, 2024 · posted via API

Thank you so much for your kind words! We're thrilled that you've noticed the improvements in our community, and we couldn’t agree more—Brian has been an amazing addition to our team. We're so glad his helpfulness has made a difference for you. It's residents like you that make The Charlie such a special place, and we're here to ensure your experience continues to be a great one. Thanks again for being part of our community!

GoogleAura Apartments·Campbell McCoy·2y ago
positiveResponded
5.0

The new manager Stephanie is great! She helped us get approved and moved in after just a couple days. All of our neighbors have been great and it seems like a nice community!

StaffNoiseMove-In
Business response· Sep 18, 2024 · posted via API

Thank you so much for your kind words! We're thrilled to hear that Stephanie was able to assist you smoothly with your move-in process. It's wonderful to know you're enjoying the community and your neighbors as well. If there's anything else you need as you settle in, feel free to reach out. Welcome home!

GoogleThe Charlie·Brandon Richard·2y ago
positiveResponded
5.0

I've been here 5 years, seen a lot of maintenance men and a few different managers but i can truly say once our new property manager Brian and his staff arrived from day one it has been a total transformation clean quiet comfy excellent maintenance respond time, someone is always…

MaintenanceStaffNoiseParkingCleanlinessCommunicationAmenities
Business response· Sep 18, 2024 · posted via API

Thank you so much for your heartfelt review! We're overjoyed to hear that the transformation with Brian and his team has made such a positive impact on your experience. It’s wonderful to know that the improvements have created a clean, quiet, and comfortable environment where you and your kids feel at home. We’re thrilled that you’re enjoying the community, the pool, and the sense of family here. Your satisfaction means the world to us, and we’re always here to ensure you continue to love living at The Charlie. Thanks for being such a valued member of our community!

GoogleHillside Place·Iris Jet·2y ago
positiveResponded
4.0

There were some unfinished items at move in, however they’ve been quick to respond and fix things. Service has been friendly and responsive. Maintenance guy is also nice and helpful.

MaintenanceMove-InCommunication
Business response· Sep 18, 2024 · posted via API

Thank you for sharing your experience! We apologize for the unfinished items at move-in, but we're glad to hear that our team responded quickly and that you've had friendly, helpful service. We're also happy to know that our maintenance team has been there to assist. If there’s anything else we can do to make your stay even better, don’t hesitate to reach out. We’re here to help!

GoogleBlue Ridge·D. Rogers·2y ago
positiveResponded
5.0

Ms. Paula was fantastic. So kind, thoughtful, and great to work with. Showed me a variety of units. Loved meeting her and value having the opportunity to know about the properties available. Definitely worth the time, energy, and effort to make contact and tour the properties and…

Business response· Sep 18, 2024 · posted via API

Thank you so much for your kind words! We’re thrilled to hear that Ms. Paula made your experience such a positive one. She truly cares about helping our future residents find the perfect home, and we’re glad she could show you the variety of units available. We appreciate your time and effort in touring with us, and we’re excited to welcome you to the community! If you need anything, don’t hesitate to reach out.

GoogleClinton Place·Austin Carr·2y ago
positiveResponded
5.0

Had an amazing experience with Brittany Taylor. She is always extremely helpful and nice. Would recommend to anyone.

Business response· Sep 18, 2024 · posted via API

Thank you so much for the wonderful review! We’re delighted to hear that Brittany Taylor provided you with such a great experience. She takes pride in being helpful and friendly, and we’re lucky to have her on our team. We truly appreciate your recommendation and are here if you need anything in the future!

GoogleKingsport Crossing·David M. Carter (Porky)·2y ago
positiveResponded
5.0

Business response· Sep 18, 2024 · posted via API

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled that you had a great experience with us. If you ever need anything, we’re always here to help. Thanks again!

GoogleAxis at Rocket City·Libbie Hicks·2y ago
negativeResponded
1.0

This place is pitiful. I've lived here for almost 4 years and it gets worse every year. I could flood you with photos of all I've been through here, but what's the use? They don't take care, anyway. Still have issues from my first year here. The Area Maintenance Manager knows, bu…

MaintenanceStaff
Business response· Aug 21, 2024 · posted via API

Thank you for taking the time to share your experience. We’re genuinely sorry to hear about the ongoing issues you’ve faced and understand your frustration. It’s important to us that every resident feels valued and their concerns are addressed promptly. Please reach out to us directly at axisrocketcity@sparkmanage.com with details about the specific issues you’re encountering. We want to ensure that your concerns are properly reviewed and resolved. Your feedback is crucial for us to make necessary improvements, and we appreciate the opportunity to address these matters. Thank you for your patience and for giving us the chance to improve your living experience.

GoogleKingsport Crossing·SHONDA WOLIVER·2y ago
positiveResponded
4.0

Business response· Sep 18, 2024 · posted via API

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled that you had a great experience with us. If you ever need anything, we’re always here to help. Thanks again!

GoogleAxis on Beltline·Caden Proudfoot (P_Foot)·2y ago
positiveResponded
5.0

I was able to sign and move in in less than a week. I couldn’t ask for a more streamlined process. The area is nice, clean, and quiet.

NoiseCleanlinessMove-In
Business response· Sep 18, 2024 · posted via API

Thank you for the fantastic review! We're so glad to hear that your move-in process was quick and seamless. It's wonderful that you're enjoying the clean and peaceful atmosphere in our community. If you ever need anything, don't hesitate to reach out. Welcome home!

GoogleRhodes Ferry·Carljr. 99·2y ago
negativeResponded
1.0

The property looks nice and is maintained, but I feel the lack of communication is terrible. I paid $175 for the application and got approved, but was told the week of moving, that my apartment was no longer available due to the current resident changing his mind. I was not given…

Move-InCommunication
Business response· Sep 11, 2025 · posted via API

Carl, We sincerely apologize for the experience you had. We understand how frustrating it must have been to be informed last-minute that your apartment was unavailable. Your feedback about communication is important, and we will use it to improve our processes. We’d like the opportunity to make this right, please contact our office directly so we can discuss a resolution regarding your application fee.

GoogleThe Charlie·LaKesha Hale·2y ago
negativeResponded
1.0

Business response· Aug 21, 2024 · posted via API

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience at The Charlie hasn’t met your expectations. Your satisfaction is very important to us, and we would love the opportunity to address your concerns directly. Please reach out to us at thecharlie@sparkmanage.com so we can assist you personally and work towards a solution. We appreciate your input and hope to resolve this matter to your satisfaction.

GoogleBeaver Hollow·Salomina Duanah·2y ago
negativeResponded
1.0

I’ve been living here with my parents since I was 15, I’m 25 now. Durrell the property manager is my neighbor at these apts. A few days ago I was racially profiled by another tenant. I was called racial slurs, harassed & lied on by this tenant. The tenant said she was going to ca…

MaintenanceStaffNoisePestsFees & BillingCommunication
Business response· Jul 23, 2025 · posted via API

Hi Salomina, Thank you for sharing your experience. We take all concerns raised by our residents seriously and want to express our sincere regret that you feel this way. The well-being, safety, and fair treatment of every resident is extremely important to us. While we are unable to address specific details publicly due to privacy and legal considerations, we want to assure you that discrimination, harassment, or unprofessional conduct of any kind is not tolerated in our community. We strongly encourage you to contact our regional management team directly or submit a formal complaint so that we can look into this matter thoroughly. Thank you!

GoogleAxis on Beltline·Zedrick Mcguire·2y ago
positiveResponded
5.0

Great service an the manager is amazing.. I’m loving it thank you so much Mrs.Jones

Staff
Business response· Aug 8, 2024 · posted via API

Thank you so much for your 5-star review! We’re thrilled to hear that you’re enjoying your experience at Axis on Beltline and that our service has made a positive impact. Mrs. Jones is indeed amazing, and we’re lucky to have her on our team! If you ever need anything, don’t hesitate to reach out. We’re here to ensure you continue loving your home with us.

GoogleClinton Place·alex marshall·2y ago
negativeResponded
1.0

This was the first apartment in my life and it seemed ok at first. I lived here for 4 years, and the last 3 were not so great. There were roaches in the bathroom all the time(even though I paid for pest control every month), the bathroom drain always needed to be unclogged, thing…

StaffNoisePestsMove-In
Business response· Aug 7, 2024 · posted via API

We sincerely apologize for the negative experiences you had during your time at our community. Your feedback is invaluable, and we deeply regret that your stay with us did not meet your expectations, especially after being a resident for four years. We are sorry that your experience was not a positive one, but we appreciate your feedback as it helps us to improve. If you have any further concerns or would like to discuss this matter in more detail, please do not hesitate to reach out to us directly at info@sparkmanage.com.

GoogleRhodes Ferry·Christian Morris·2y ago
positiveResponded
5.0

Enjoyed my time here at Rhodes Ferry!

Business response· Aug 6, 2024 · posted via API

Dear Valued Resident, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me at 256-355-1325 or rhodesferry@hrpliving.com Kindest Regards, Paige, Community Manager

GoogleThe Charlie·Nolan Davis·2y ago
negativeResponded
1.0

Business response· Aug 2, 2024 · posted via API

We are sorry to hear about your experience at our community. Your feedback is important to us, and we take all concerns seriously. We would appreciate the opportunity to address the issues you've mentioned and work towards a resolution. Please reach out to our property manager at thecharlie@sparkmanage.com, so we can discuss your concerns in detail and find a solution that meets your needs.

GoogleClinton Place·vexcon·2y ago
negativeResponded
1.0

if I could I would leave zero stars the property manager and the maintenance man they were talking about hookers and what if there were kids around to hear that the property manager has a nasty attitude if something breaks they take forever to fix it the neighbors are extremely n…

MaintenanceStaffNoiseFees & Billing
Business response· Aug 2, 2024 · posted via API

We are sorry to hear about your experience at our community. Your feedback is important to us, and we take all concerns seriously. We would appreciate the opportunity to address the issues you've mentioned and work towards a resolution. Please reach out to us at info@sparkmanage.com.

GoogleAxis on Beltline·Enrique Recinos·2y ago
positiveResponded
5.0

(Translated by Google) A very nice place to live (Original) Un muy bonito lugar para vivir

Business response· Aug 8, 2024 · posted via API

Thank you so much for your 5-star review! We're thrilled to hear that you find Axis on Beltline a beautiful place to live. It's our goal to create a welcoming and comfortable community for all of our residents. If you ever need anything, don't hesitate to reach out. ¡Gracias por elegirnos como su hogar!

GoogleHillside Place·Pilar Garcia·2y ago
negativeResponded
1.0

New residents. Major red flags include the leasing office person leaving early, avoiding contact, and even outright lying about returning calls and emails - especially on our move-in day. We were originally set to move in on the 20th, majorly delayed to the 29th without notice. N…

MaintenanceStaffFees & BillingMove-InCommunication
Business response· Jul 23, 2025 · posted via API

Hi Pilar, We sincerely apologize for the issues you've experienced during your move-in and the frustrations that followed. Your concerns about communication, delays, and unit condition are very troubling, and we understand how disappointing and stressful this must have been especially during such an important transition. This is not the experience we aim to provide, and we take your feedback seriously. We are actively reviewing the circumstances surrounding your move-in and the condition of your unit, and we’re working with our team and vendors to address these concerns and prevent future occurrences. Thank you for your insight so that we continue to improve and grow bigger and better!

GoogleAura Apartments·Its Taii·2y ago
positiveResponded
5.0

Eliza is the best! She’s a great manager, very attentive and easy going . Been here almost a year and never had any issues. Along with Mike on maintenance super quick with every fix , he’s there whenever needed, and just the sweetest soul! They’ve made my stay here at aura very p…

MaintenanceStaff
Business response· Mar 27, 2025 · posted via API

Thank you so much for your kind words! We’re so glad to hear that Eliza and Mike have made your experience at Aura Apartments a peaceful one. We’ll be sure to pass along your compliments to both of them! We appreciate your continued residency and look forward to many more wonderful months with you. If you ever need anything, don’t hesitate to reach out!

GoogleRiverchase·Natacia Kelly·2y ago
negativeResponded
1.0

Moved here from Florida so I wasn’t aware the area… at first it was little problems then over the course of 3 years kinda got outta hand I just wouldn’t recommend

Business response· Aug 17, 2026 · posted via API

Thank you for taking the time to share this, and for being part of Riverchase for as long as you were. It’s disappointing to hear that your experience shifted over time, and we’d really like to understand more about what you encountered so we can look into it properly. Feedback like this matters to us, and we don’t take it lightly.

GoogleAxis on Beltline·Mark Bearden·2y ago
positiveResponded
5.0

Very easy to work with and very friendly.

Business response· Aug 8, 2024 · posted via API

Thank you so much for your 5-star review! We're delighted to hear that you found our team easy to work with and friendly. Providing excellent service is our top priority, and your feedback means a lot to us. If there's anything else we can do to make your experience even better, please don't hesitate to reach out!

GoogleHillside Place·Logan Nowlin·2y ago
negativeResponded
1.0

The Landlord came through our unit and we asked to look at the ac unit and said it was "on and working" even though their was no air being blown out of the vents and would reply "it feels fine in a 70° house and when we said something about it also being hot in the room she also…

Maintenance
Business response· Jul 23, 2025 · posted via API

Hi Logan, Thank you for sharing your concerns. We’re sorry to hear about your recent experience and understand how frustrating it can be to feel like your concerns aren’t being taken seriously especially when it comes to something as important as air conditioning. We want all residents to feel comfortable in their homes and heard when issues arise. Please reach out to the office directly so we can reassess the AC situation in your unit and ensure that any necessary steps are taken to resolve it. Your comfort is important to us, and we’d appreciate the opportunity to make this right.

GoogleBlue Ridge·Paige Riegel·2y ago
positiveResponded
4.0

Business response· Jul 16, 2024 · posted via API

Thank you for your review, Paige! We greatly appreciate you taking the time to provide feedback. We'd love to learn more on how we could make your experience five stars! Please contact blueridge@sparkmanage.com so we can best help!

GoogleAxis at Rocket City·Angelica Strickland·2y ago
negativeResponded
1.0

I moved into Axis on 6/28/2024 to my 'move-in ready' unit. I had no hot water in my unit from 6/28/24 until 7/12/2024. Two weeks with no hot water and having to either take cold showers or pay to take a shower elsewhere. Management is unresponsive and I have requested multiple ti…

MaintenanceStaffMove-InCommunication
Business response· Jul 16, 2024 · posted via API

Thank you for bringing these issues to our attention. We sincerely apologize for the inconveniences you've faced since moving into Axis. Your experience is far from what we aim to provide our residents, and we are taking your concerns very seriously.We value your feedback and would like to discuss this matter further to find a satisfactory resolution. Please contact our office directly at info@sparkmanage.com or axisrocketcity@sparkmanage.com, so we can arrange a meeting or call at your earliest convenience. Once again, we apologize for the distress and inconvenience you have experienced. Thank you for your patience as we work to improve our services and address these issues.

GoogleAxis at Rocket City·Tez Cortez·2y ago
positiveResponded
5.0

Came to visit this property and the property manager Marvin is very lovely and professional and the property itself was very clean. I’ll definitely be moving in and would definitely refer anyone here!

StaffCleanliness
Business response· Jul 16, 2024 · posted via API

Thank you so much for your wonderful review! We're delighted to hear that you had a great experience visiting our property and meeting Marvin. We take pride in maintaining a clean and welcoming environment for all our residents and guests. We're excited to have you join our community and appreciate your referrals. If you have any questions or need assistance, please don't hesitate to stop by our Leasing Office!

GoogleHillside Place·BabyGurl·2y ago
neutralResponded
3.0

Stay away from the maintenance man Jason Bald headed

Maintenance
Business response· Jul 8, 2024 · posted via API

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and are sorry to hear that your experience has not been entirely satisfactory. At Hillside Place, we strive to provide a comfortable and enjoyable living environment for all our residents. We understand that we may have fallen short of your expectations, and we would like to address any specific concerns you might have. Could you please provide us with more details by visiting the leasing office? This will help us take the necessary steps to improve our services and ensure a better experience for everyone. You can reach out to us directly at hillside@sparkmanage.com, and we will do our best to resolve any problems promptly. Your satisfaction is important to us, and we hope to have the opportunity to make things right. Thank you again for your feedback.

GoogleKingsport Crossing·Mara Dixon·2y ago
negativeResponded
1.0

Business response· Jul 12, 2025 · posted via API

Hi Mara, We want to thank you for your feedback. We're sorry to see your low rating and would appreciate the opportunity to learn more about your experience so we can address any issues immediately. Since no details were provided, we’d love for you to contact our office directly so we can speak in greater detail and have a conversation (901) 446-1659. Thank you! Have a great weekend!

GoogleAxis at Rocket City·Chris Lee·2y ago
positiveResponded
5.0

Axis at Rocket City has truly transformed under the new management! The improvements in maintenance and overall communication are outstanding. The staff is friendly, responsive, and genuinely cares about the residents. It’s a fantastic place to call home. Highly recommend!

MaintenanceStaffCommunication
Business response· Jun 26, 2024 · posted via API

Thank you so much for your glowing review! We're thrilled to hear that you're enjoying the improvements under the new management at Axis at Rocket City. Our team works hard to ensure that maintenance is top-notch and communication is seamless. We're glad that our friendly and responsive staff have made a positive impact on your living experience. Your recommendation means a lot to us, and we're grateful to have residents like you who appreciate the care we put into making this a fantastic place to call home. Thank you for being a part of our community!

GooglePark Place·Diana Sizer·2y ago
positiveResponded
5.0

Business response· Jun 26, 2024 · posted via API

Thank you so much for your 5-star review! We are delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated and motivates our team to keep providing the best service possible. Thanks again for your support!

GooglePark Place·Kayla Rose·2y ago
negativeResponded
1.0

Why in the world would you let go of Eva?? I have lived here for 3 1/2 years and have so many unbelievable horror stories. If you've lived here for years you could actually appreciate and understand the relief of having Eva and her husband here. It's insane how quickly they began…

MaintenanceStaffCleanliness
Business response· Jun 26, 2024 · posted via API

Thank you for sharing your detailed feedback and for being a long-term resident at Park Place Apartments. We apologize for any inconvenience and distress caused by these situations. We assure you that the current management team is committed to maintaining and improving the quality of our community. Your experience is valuable to us, and we want to make sure that all residents feel heard and supported. Please feel free to reach out to our office directly so we can discuss your concerns in detail and work towards a resolution. Thank you for being a part of our community and for your patience as we strive to improve.

GoogleAnnex at Rocket City·Sam Clarke·2y ago
positiveResponded
5.0

Business response· Jun 20, 2024 · posted via API

Thank you so much for your wonderful five-star review! We are thrilled to hear that you are enjoying your experience at Annex at Rocket City. Your positive feedback means a lot to us and encourages our team to continue providing the best service possible.

GooglePark Place·Trinity Humphreys·2y ago
negativeResponded
1.0

I have lived here in park place for a good amount of time now. I loved their employees because they kind and good about helping the people here in the apartments, but ever since they let go of Eva it’s went down hill. The woman in the office now I don’t know so it’s uncomfortable…

StaffParking
Business response· Jun 26, 2024 · posted via API

Thank you for taking the time to share your feedback. We appreciate your long-term residency at Park Place Apartments! Our goal is to ensure that all residents feel supported and valued. We encourage you to reach out to our current office team, as they are dedicated to providing the same level of care and assistance. Your feedback is important to us, and we will strive to improve based on your comments. If there's anything specific we can do to make your experience better, please let us know. Thank you for being a part of our community.

GoogleAxis at Rocket City·Damon Butler·2y ago
negativeResponded
1.0

Business response· Jun 26, 2024 · posted via API

Thank you for your feedback, Damon. We take all feedback seriously, please email axisrocketcity@sparkmanage.com with any additional feedback you're willing to share in order to help us best understand and address your concerns.

GoogleAura Apartments·William Lovell·2y ago
positiveResponded
5.0

Business response· Jun 20, 2024 · posted via API

Thank you so much for your wonderful five-star review! We are thrilled to hear that you are enjoying your experience at Aura Apartments. Your positive feedback means a lot to us and encourages our team to continue providing the best service possible.

GoogleAxis on Beltline·Nokie Rivers·2y ago
positiveResponded
5.0

Business response· Jun 27, 2024 · posted via API

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you are enjoying your experience at Aura Apartments. Your positive feedback mean the world to us.

GoogleAxis on Beltline·Jacob Jones·2y ago
positiveResponded
5.0

Very easy to work with and clear on what to expect.

Business response· Aug 8, 2024 · posted via API

Thank you so much for your glowing 5-star review! We are thrilled to hear that you are enjoying your experience at Axis on Beltline Apartments. Our team works hard to ensure our residents feel comfortable and at home, and it’s incredibly rewarding to know we’ve succeeded in making your stay a positive one. Your feedback is greatly appreciated and encourages us to continue providing the best living environment possible. If you ever need anything or have any suggestions, please don’t hesitate to reach out.

GoogleAxis on Beltline·Cedric Jeffrey·2y ago
positiveResponded
5.0

Clean apartments, management is always available when needed

Cleanliness
Business response· Jun 27, 2024 · posted via API

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you find our apartments clean and that our management team is always available when needed. Your kind words mean a lot to us and reinforce our commitment to providing a top-notch living experience for all our residents. Ensuring a clean and well-maintained community, along with accessible management, is a priority for us, and it's great to know that our efforts are making a positive impact on your experience at Aura Apartments. Thank you once again for your feedback and for being a valued member of our community!

GoogleThe Emerson·Amos Harlebah A.H·2y ago
positiveResponded
5.0

3 years here and wont trade it for anything, the manager was amazing she made my staying here amazing. Debra thanks for everything and taking care of my family.

Staff
Business response· Aug 7, 2024 · posted via API

Thank you so much for your kind words and glowing review! We are thrilled to hear that you have had such a wonderful experience during your three years at Stoneybrook Heights. Debra and our entire team are dedicated to making our community a great place to live, and it’s always heartwarming to know our efforts have made a positive impact. We appreciate your loyalty and are grateful to have had the opportunity to take care of you and your family. If there’s anything else we can do for you, please don’t hesitate to let us know. Thank you again!

GoogleCourtney Square·Dezomone Swoopes·2y ago
positiveResponded
5.0

Beautiful property. Management are very nice.

Business response· Jul 26, 2024 · posted via API

Thank you for your kind words.

GoogleAxis on Beltline·Curtianna Martin·2y ago
positiveResponded
5.0

Andrea was absolutely helpful and friendly and walked me through every process I needed !!!

Business response· Jun 27, 2024 · posted via API

Thank you for your fantastic 5-star review! We are thrilled to hear about your positive experience with Andrea. Her helpfulness and friendliness are qualities we value highly, and we're glad she could guide you through every process smoothly. We strive to make every interaction as pleasant and supportive as possible, and it's wonderful to know that Andrea provided you with such excellent service. Your feedback is greatly appreciated and will be shared with the team. If you ever need further assistance, please don't hesitate to reach out. Thank you again for your kind words and for being a part of our community!

GoogleAxis at Rocket City·Roosevelt Morris·2y ago
neutralResponded
3.0

I live there

Business response· Jun 19, 2024 · posted via API

Thank you for taking the time to share your feedback of living at Axis at Rocket City! We strive to provide the best living experience possible for our residents, and we're sorry to hear that your stay with us hasn't fully met your expectations. Your feedback is valuable to us as it helps us identify areas where we can improve. We would love to learn more about the specific issues you have encountered and discuss how we can address them! Please feel free to visit Marvin in the Leasing Office or email axisrocketcity@sparkmanage.com! Thank you again for your feedback and appreciate you calling Axis at Rocket City home!

GoogleAxis on Beltline·Leonardo Villalobos·2y ago
positiveResponded
5.0

Business response· Jun 27, 2024 · posted via API

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you are enjoying your experience at Aura Apartments. Your positive feedback mean the world to us.

GoogleAxis on Beltline·Thamar Alexis·2y ago
positiveResponded
5.0

I have lived her for 4 years. The new Property Manager Andrea and Mike Weems are very good and easy for me to work with. They are patient and very good with us residents.

Staff
Business response· Jun 27, 2024 · posted via API

Thank you so much for your glowing 5-star review and for being a loyal resident of Aura Apartments for the past four years! We are delighted to hear that you have had such a positive experience with our new Property Manager, Andrea, and Mike Weems. Your kind words about their patience and dedication to our residents mean a lot to us. Our team strives to provide exceptional service and create a welcoming community for everyone, and it's wonderful to know that Andrea and Mike have made a significant impact on your living experience. We truly appreciate your continued support and are here to assist you with anything you may need. Thank you again for sharing your feedback and for being a valued member of our community!

GoogleClinton Place·Lisa Carr·2y ago
positiveResponded
5.0

Business response· Jul 24, 2025 · posted via API

Lisa, Thank you so much for your glowing review! We're thrilled to hear you're enjoying your home and the community amenities. It means a lot to our team to know we’ve made a positive impact. We’re always here if you need anything!

GoogleWindsor·Chi Town·2y ago
positiveResponded
5.0

Business response· Jun 27, 2024 · posted via API

Thank you so much for your glowing 5-star review of Windsor Apartments! We're thrilled to hear that you're enjoying your experience with us. Providing a comfortable and welcoming environment for our residents is our top priority, and we're delighted that you appreciate our efforts. If there's anything else we can do to enhance your stay or if you have any questions, please don't hesitate to reach out to us. We're here to ensure your continued satisfaction and look forward to serving you for many years to come at Windsor Apartments!

GoogleThe Emerson·Charity Day·2y ago
positiveResponded
5.0

Management was amazing, super friendly and knowledgeable. Maintenance was always quick to fix any issues. If not for rent going up so high I would still live there.

MaintenanceFees & Billing
Business response· Aug 7, 2024 · posted via API

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our management and maintenance teams. Providing friendly, knowledgeable service and prompt maintenance is very important to us, and we’re glad it made a difference during your time here. We understand your concerns about rent increases and appreciate your feedback. Your satisfaction means a lot to us, and we hope to have the opportunity to welcome you back in the future. Thank you again for your kind words!

AApartments.comThe Emerson·Anonymous·2y ago
positiveResponded
4.0

Old reviews no longer apply — The few bad reviews are old reviews that don’t apply now. The apartments have new owners and a great manager and maintenance team. We needed window screens, they ordered them. We needed a new peephole, they ordered one. They are redoing the apartment…

MaintenanceStaffNoiseParkingPestsCleanliness
Business response· Apr 14, 2025 · posted manually

Thank you so much for your honest and detailed review! We’re so glad to hear that you’ve noticed the positive changes happening at Stoneybrook and that you’re enjoying your new, clean, and spacious apartment. Our team is working hard to make real improvements, and feedback like yours means a lot to us. We appreciate you acknowledging the efforts with maintenance requests, pest control, and the addition of doggie stations—we know there’s still work to do, and we’re committed to keeping the progress going. Your patience and understanding truly make a difference as we continue to elevate the community experience. Thanks again for being part of Stoneybrook. We’re grateful to have you here!

GoogleBlue Ridge·Shawn·2y ago
positiveResponded
5.0

Paula has been exceptionally helpful and receptive in all my interactions with her, and is receptive to my needs with my apartment.

Business response· Jun 21, 2024 · posted via API

Thank you so much for your wonderful five-star review! We are delighted to hear that Paula has been exceptionally helpful and receptive to your needs. Providing outstanding service is our top priority, and we are thrilled to know Paula has made such a positive impact on your experience with us.

GoogleBlue Ridge·Ross Miller·2y ago
positiveResponded
5.0

Paula was amazing. She every question I had. She even stayed late to accommodate my schedule. I’m so excited to have found an affordable, safe and well taken care of complex! And to put a cherry on top of that, they have a pool!!

SafetyAmenities
Business response· Jul 23, 2025 · posted via API

Hi Ross, Thank you so much for your kind words! We’re thrilled to hear that Paula provided such great service and went above and beyond to help you. It’s wonderful to know you’re excited about your new home and enjoying our community amenities like the pool. Welcome to the neighborhood we’re happy to have you! Have a great day!

GoogleThe Emerson·Osahon Igharo Minister·2y ago
positiveResponded
4.0

A quiet and lovely place!

Noise
Business response· Aug 7, 2024 · posted via API

Thank you for your fantastic review! We're delighted to hear that you find Stoneybrook Heights a quiet and lovely place to live. Your satisfaction is our top priority, and it’s wonderful to know that our community meets your expectations. If there’s anything we can do to make your experience even better, please don't hesitate to reach out. Thank you again for your kind words!

GoogleKingsport Crossing·Tiffany Vaughn·2y ago
negativeResponded
1.0

Never answers when u call them

Communication
Business response· Mar 25, 2024 · posted via API

Tiffany Vaughn, we apologize for the inconvenience caused while trying to reach our offices. We had a slight hiccup with our phone system, however, rest assured it's been resolved at this time. Thank you for sharing your feedback and helping us continue to improve in order to serve our community better. If you are willing to give us another chance, please reach out to us at (423) 251-8421 to speak to our manager directly.

GoogleCourtney Square·Sila Gaiter·2y ago
positiveResponded
5.0

I’ve been out here going on 3 years and I love it out there. Management (Mrs. Crystal) is great out there anything you need or if you have a problem she’s always there at any time. Everything and everyone is nice and friendly out there

Business response· Jul 26, 2024 · posted via API

Thank you Sila. I appreciate your kind words! We love having you here and are so happy that you enjoy your community.

GoogleCourtney Square·Krystina Cook·2y ago
positiveResponded
5.0

I have lived at Courtney Square for 2 months now. So far we have loved it. Crystal made the move in process very easy. She has continued to be available for any issues that may come up. We may never leave.

Move-In
Business response· Jul 26, 2024 · posted via API

We are so happy to hear that you are enjoying your home!

GoogleRhodes Ferry·lashonda kelly·3y ago
negativeResponded
1.0

The new management is horrible the new manager Lisa everytime I have to deal with her for work orders she gives me nothing but attitude. I have been a resident here now for 3+ years. I don’t bother them unless it’s pest control issues or major work order stuff in the unit. My cur…

MaintenanceStaffPestsMove-InCommunicationSafety
Business response· Mar 14, 2024 · posted via API

Lashonda Kelly, Thank you for the 5 Star Review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Paige Hood, Community Manager

GoogleRhodes Ferry·Chad Hines·3y ago
positiveResponded
5.0

Business response· Mar 8, 2024 · posted via API

Chad Hines, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Paige Hood Community Manager

GoogleCourtney Square·Yadira Valdes·3y ago
positiveResponded
5.0

Wonderful place to live, affordable and very clean place . The the landlord Cristal and her maintenance team is always ready to help us .Is very close to the main streets ,close to the stores like Walmart, Target, Lowe’s and many more.

MaintenanceStaffCleanliness
Business response· Jul 26, 2024 · posted via API

Thank you for your polite words, we try our best to be here for our tenants!

GoogleRhodes Ferry·Mark Franklin·3y ago
positiveResponded
5.0

Ms Paige is a wonderful CM ,she does her job an responsibilities very well,she is very patience with her residents,and does her job very professional I cannot imagine living anywhere else in Decatur.

Business response· Mar 14, 2024 · posted via API

Dear Mark Franklin, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me. Thank you, Paige Hood, Community Manager

GoogleCourtney Square·Elijah Morrow·3y ago
positiveResponded
5.0

Crystal has been nothing but the best since I’ve lived here, she’s so nice and genuine and is willing to help out in any way she can. We need more property managers like her 🤗

Business response· Jul 26, 2024 · posted via API

Thank you for your kind review! I really do love what I do and that makes it that much sweeter!

GoogleRhodes Ferry·Cedric Houston·3y ago
positiveResponded
5.0

I’d like to take a moment to give some appreciation to Paige, The appt manager at Rhodes Ferry. She’s Very Friendly and Professional. Anytime there’s a maintenance issue she works very hard to get the matter resolved quickly and efficiently. Keep up the good work we appreciate yo…

MaintenanceStaff
Business response· Mar 14, 2024 · posted via API

Dear Cedric, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me at 256-355-1325 or rhodesferrymgr@hrpliving.com. Kindest Regards, Paige Hood, Community Manager

GoogleRhodes Ferry·Breana Weaver·3y ago
positiveResponded
4.0

Paige, the property manager is great!! It's a quiet, nice place overall.

StaffNoise
Business response· Mar 8, 2024 · posted via API

Breana Weaver, thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need. Sincerely, Paige Hood Community Manager

GoogleRhodes Ferry·Amber Estrada·3y ago
positiveResponded
5.0

Paige was helpful from day one and has continued to be helpful. Always there for any concern or issue I have. It's hard to find leasing agents that care like Paige does.

Staff
Business response· Feb 29, 2024 · posted via API

Dear Amber, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me at 256-355-1325 or rhodesferry@hrpliving.com Kindest Regards, Paige, Community Manager

GoogleRhodes Ferry·Colton Hardiman·3y ago
positiveResponded
5.0

Love Ms. Paige. Easy to talk to and handles anything you need.

Business response· Feb 29, 2024 · posted via API

Colton Hardiman, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Paige, Community Manager

GoogleRhodes Ferry·Carol Singleton·3y ago
positiveResponded
4.0

The appt manager at Rhodes Ferry is professional and yet very approachable . This is an asset to myself and others in our complex. Paige can be contacted and immediately takes the time and opportunity to not only listen but actually hear what the tenant is saying . She then proce…

Staff
Business response· Feb 29, 2024 · posted via API

Carol Singleton, thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact me if there is anything you need. Sincerely, Paige, Community Manager

GoogleRhodes Ferry·ronnie price·3y ago
positiveResponded
5.0

Paige Hood has been terrific. She always smiling and she makes me feel at ease whenever I have an issue with my apartment. She is more like a friend than a manager. Your business is in good hands with her. Thanks Paige for everything.

Staff
Business response· Feb 29, 2024 · posted via API

Dear Ronnie, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me at 256-355-1325 or rhodesferry@hrpliving.com Kindest Regards, Paige, Community Manager

GoogleRhodes Ferry·Jane Meigs·3y ago
positiveResponded
5.0

If you’re planning to make a move soon, stop by Rhodes Ferry. They have very spacious units! Paige will help you find the perfect apartment for your needs.

Business response· Feb 29, 2024 · posted via API

Jane Meigs, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Paige, Community Manager

GoogleCourtney Square·SOUTHERN STAY AT HOME MOMMA·3y ago
positiveResponded
5.0

Crystal - the landlord, is understanding, generous, kind person who tries her best to help in anyway she can. Jw- maintenance, is very professional and very quick to get things fixed The complex is quiet, nice pool, clean spacious apartments that are up to date,

MaintenanceNoiseCleanlinessAmenities
Business response· Jul 26, 2024 · posted via API

Thank you for your positive feedback. We value you as a tenant!

GoogleCourtney Square·Amanda Watkins·3y ago
positiveResponded
5.0

Fast, friendly customer service, easy to work with, and great place to live. The apartments have lots of room for your furniture and for you to walk around. Love it here!!!

Business response· Jul 26, 2024 · posted via API

Thank you for your review, Amanda. We love to hear the positive feedback about your apartment space and the community!

GoogleRhodes Ferry·Coleon Stanley·3y ago
positiveResponded
5.0

Location is awesome and a good feel of community. Paige is the property manager and very good at what she does. I’ve been here going on three years and wouldn’t want to stay anywhere else in the city of Decatur.

Staff
Business response· Feb 29, 2024 · posted via API

Dear Coleon, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me at 256-355-1325 or rhodesferry@hrpliving.com Kindest Regards, Paige, Community Manager

GoogleRhodes Ferry·Mallory King·3y ago
positiveResponded
5.0

Paige is awesome. She is diligent and effective in her work and I appreciate that. She’s welcoming and always surprises the tenants with goodies every now and then. Kindness counts.

Business response· Feb 29, 2024 · posted via API

Dear Mallory, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me at 256-355-1325 or rhodesferry@hrpliving.com Kindest Regards, Paige, Community Manager

GoogleRhodes Ferry·Jordan Waldrep·3y ago
positiveResponded
5.0

Great place to live. Management is excellent and the maintenance is fast at answering work orders and does not leave a mess.

Maintenance
Business response· Feb 27, 2024 · posted via API

Dear Jordan, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me at 256-355-1325 or rhodesferry@hrpliving.com. Kindest Regards, Paige Hood, Community Manager

GoogleWindsor·Roberta Campbell·3y ago
neutralResponded
3.0

Business response· Feb 29, 2024 · posted via API

Roberta Campbell, we strive for 100% satisfaction, and we regret to find out that this was not the case. If we can improve your experience, please reach out to the office directly. Thanks

GoogleCourtney Square·Hannah Dial·3y ago
positiveResponded
5.0

Business response· Jul 26, 2024 · posted via API

Thank you for your 5 star review!

GoogleBlue Ridge·Jennifer Tipton (Jen)·3y ago
positiveResponded
5.0

Business response· Feb 29, 2024 · posted via API

Thank you for your five-star feedback, Jennifer S Tipton (jen)! We hope you continue to enjoy your stay at Blue Ridge Apartments.

GoogleAura Apartments·Elizabeth Botter·3y ago
positiveResponded
5.0

I am very pleased with Aura Apartments. The maintenance / HVAC gentleman , Mike Kennedy has made it amazing. Any issues for example water heater, A/C, has been resolved same day. Outstanding service day or night. He is proffessional and always cleans up and leaves it in order. Ha…

Maintenance
Business response· Feb 29, 2024 · posted via API

Thanks, Elizabeth Botter! We are incredibly grateful you took the time to leave us this feedback. Our company values resident satisfaction as a top priority. Thank you for making your home at Aura Apartments!

GoogleThe Emerson·carissa lee·3y ago
positiveResponded
5.0

I have lived here since 2017 and had nothing but problems until Debra McCorkle and Logan Matthew's took over as the property manager and maintenance. they have helped out so much and are so sweet and kind our kids have grown so close to them both they have been absolutely wonderf…

MaintenanceStaff
Business response· Feb 8, 2024 · posted via API

Wow! Thank you, Carissa Lee, for taking the time to share your experience. We're thrilled to see you are loving life here at Stoneybrook Heights Apartments ! Remember, the office is always just a quick phone call away should you ever need anything. Thanks again!

GoogleAxis on Roan·Kory Wiesner·3y ago
positiveResponded
5.0

Nice looking place

Business response· Feb 1, 2024 · posted via API

Thank you for your five-star feedback, Kory Wiesner! We hope you continue to enjoy your stay at Axis on Roan.

GoogleBlue Ridge·Patrick Mitnaul·3y ago
neutralResponded
3.0

Great area. Pool hasn't worked in years. Under new management and rent raised $300 more per month. The minor renovation/broken pool/dog poop everywhere doesn't justify the $300 increase.

MaintenanceFees & BillingAmenities
Business response· Jun 21, 2024 · posted via API

Thank you for sharing your feedback! We’re glad you enjoy the area, but we're sorry to hear about your concerns. We're actively working on improvements, including pool repairs and better maintenance of common areas. The rent increase reflects ongoing renovations and efforts to enhance your living experience. We appreciate your patience and would love to discuss any specific concerns further. Please reach out to us directly at blueridge@sparkmanage.com.

GoogleHillside Place·Ashley Boser·3y ago
negativeResponded
1.0

Business response· Jan 16, 2024 · posted via API

Ashley, we appreciate you sharing feedback with our team but are disappointed to see your low rating. We invite you to give our office a call at your earliest convenience to further discuss any concerns you may have.

GoogleAura Apartments·Catherine Maynard·3y ago
negativeResponded
1.0

Business response· Jan 16, 2024 · posted via API

We're disappointed to see your rating, Catherine. We would like to assist in creating a lovely home for you and invite you to give our team a call. We hope to hear from you soon.

GoogleAxis on Beltline·Nevarez David·3y ago
neutralResponded
3.0

Business response· Jan 11, 2024 · posted via API

Hi, Nevarez David. We're disappointed to hear about your experience and would like to address your concerns personally. Please reach out to the office directly. Thanks

GoogleAxis at Rocket City·Elane Cole·3y ago
negativeResponded
1.0

I use to live here 8 years ago. They go from management to management, changing the name of the apartments like changing clothes, I would not never refer anyone there. It is down right ridiculous,. I am trying to find the headquarters now because whoever is in the office now is v…

Staff
Business response· Jan 11, 2024 · posted via API

Elane, we want to inform you that our community is under new management as of April 2023. We strive to provide our residents with exceptionally comfortable and lovely homes, so we would be more than happy to answer any questions you may have. Please don't hesitate to give our office a call if you would like to further discuss your review or update your perception of our community!

GoogleAxis at Rocket City·diamond daniel·3y ago
negativeResponded
1.0

I have been staying at this location for the past four years. Every year there is a new struggle and obstacle to overcome. My 1st apartment here was absolutely horrible (4400 10B). There was mold growing on my ceiling for months before the Maintenace team took action, my floorboa…

MaintenanceStaffNoisePestsCleanlinessCommunication
Business response· Jan 8, 2024 · posted via API

While we value your feedback, it's incredibly alarming and disappointing to hear about your perception of our community. We want to inform you that our team began managing this community in April 2023 and we strive to provide our residents with an exceptional home. We would like to further discuss your concerns with you. Please feel free to give our office a call at your earliest convenience. We hope to hear from you soon.

GoogleBlue Ridge·Rebecca Hefflin·3y ago
positiveResponded
5.0

Upkeep is good and safe.close to store and DHS

Safety
Business response· Jan 1, 2024 · posted via API

Hello! thank you for taking time to rate us. It's heartening to receive such positive feedback, and it motivates us to keep doing our best. Should you need anything or have any suggestions, our door is always open. Your comfort and satisfaction are our priorities. Thanks again for choosing Blue Ridge Apartments – we're thrilled to have you with us!

GoogleHillside Place·Emily Click (Em)·3y ago
negativeResponded
1.0

Pathetic

Business response· Jan 1, 2024 · posted via API

Hello, thank you for taking time to rate us. We would love to hear from you regarding where we missed the mark, and what you feel we could do to improve. We do hope to hear from you. Please stop by or reach out to us at anytime.

GoogleRhodes Ferry·Jerome Wallace·3y ago
positiveResponded
5.0

The property manager Paige ,here at Rhodes Ferry Apartments is really nice .I love living in the area its very convenient for me .Anything that is needed she makes sure it’s handled in a swiftly and timely matter couldn’t ask for a better place to live !

Staff
Business response· Feb 29, 2024 · posted via API

Dear Jerome, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me at 256-355-1325 or rhodesferry@hrpliving.com Kindest Regards, Paige, Community Manager

GoogleRhodes Ferry·Christopher Ammons·3y ago
positiveResponded
5.0

Paige does a great job of taking care of her people, when given the opportunity. The apartments are conveniently located for Decatur and access to Huntsville. Extremely happy with my Rhoades Ferry apartments

Business response· Feb 29, 2024 · posted via API

Dear Christopher, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me at 256-355-1325 or rhodesferry@hrpliving.com Kindest Regards, Paige, Community Manager

GoogleAura Apartments·Marquita Cooks·3y ago
positiveResponded
5.0

Ive had nothing but good things to say about this place. Eliza in the office has been very diligent with providing support throughout any issues that have surfaced and made an effort to correct them. She's the best!

Staff
Business response· Dec 21, 2023 · posted via API

Isn't Eliza wonderful? We are so grateful for all they do on our behalf here at Aura, and we can't thank you enough for taking the time to sing their five-star praises!

GoogleRhodes Ferry·Susan McMasters·3y ago
positiveResponded
5.0

Location, location, location! I love living here in Old Decatur beside the Tennessee River. During my tenancy, the apartments have been upgraded, painted on the outside and the landscaping is lovely. Paige, the property manager is the BEST! She is always prompt to take care of an…

MaintenanceStaff
Business response· Feb 29, 2024 · posted via API

Dear Susan McMasters, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me. Thank you, Paige, Community Manager

GoogleRhodes Ferry·william finch jr·3y ago
positiveResponded
5.0

Have lived here for 2 months Paige is great. Everything I need is located within a few miles. Great place to live

Business response· Feb 29, 2024 · posted via API

William finch jr, thank you for taking the time to write such a great review! We are pleased to hear how much you love your new home and the community! Please contact us if there is anything you need. Sincerely, Paige, Community Manager

GoogleThe Emerson·Samuel Yeboah·3y ago
positiveResponded
4.0

Business response· Dec 7, 2023 · posted via API

Hello, a huge thanks for taking the time to rate your experience with us here at Stoneybrook Heights Apartments. The team and I love to see such great feedback! All the best to you!

GoogleAura Apartments·Robin Guthrie·3y ago
negativeResponded
1.0

Business response· Dec 5, 2023 · posted via API

Hello, thank you for taking time to rate us. We would love to hear from you regarding where we missed the mark, and what you feel we could do to improve. We do hope to hear from you. Please stop by or reach out to us at (256) 881-5046.

GooglePark Place·karen valle·3y ago
negativeResponded
1.0

Do not waste your time. This place deserves no stars. The manager Paula is extremely rude. Everything on their website is false advertisement. The apartments are not available by the date they say they are, yet they will still keep your application fee. Also, if you’re not approv…

StaffFees & BillingMove-In
Business response· Dec 1, 2023 · posted via API

We're truly sorry to hear about your experience and we appreciate your feedback. We strive to provide accurate information and excellent customer service. Your comments will be taken into consideration as we continuously work on improving our services. Thank you for bringing this to our attention.

GoogleThe Emerson·Rick Webb·3y ago
negativeResponded
2.0

Business response· Nov 29, 2023 · posted via API

Hello, we see that you have left a negative review without leaving any comments, questions or concerns. Could you please reach out to us directly at (423) 975-6327? We welcome feedback and would like the opportunity to make your experience at Stoneybrook Heights Apartments a positive one. Thank you.

GoogleCourtney Square·Doris “Sissy” Alzaga·3y ago
positiveResponded
5.0

They are always helpful and quick to respond to any concerns I may have or need .very nice

Communication
Business response· Jul 26, 2024 · posted via API

Thank you for your 5-star review and your kind words!

GoogleCourtney Square·CedCritt In Real Life·3y ago
positiveResponded
4.0

It’s a nice apartment community.

Business response· Sep 11, 2025 · posted via API

Hi Ced, Your positive feedback truly brightens our day! We’re committed to making this a wonderful place to live, and we’re so glad it’s showing. Thank you for sharing your experience!

GoogleThe Emerson·Bobby Hyatt·3y ago
positiveResponded
4.0

Business response· Jan 1, 2024 · posted via API

Thank you for the review of Stoneybrook Heights Apartments! We're glad to have your support and would love to hear any suggestions you might have for us to make your experience even better. Please feel free to reach out to us anytime. We're always here to help and improve. Thanks again for being a valued part of our community!

AApartments.comAxis on Beltline·Anonymous·3y ago
negativeResponded
1.0

PLEASE FIND SOMETHING BETTER!! — I’ve lived here for quite awhile before the new property owners took over. This apartment complex has been going down hill for awhile now but it’s gotten worse. These apartments are extremely overpriced and old. The laundromat and parking lot is a…

MaintenanceStaffParking
Business response· Dec 11, 2023 · posted manually

While we value your feedback, we're disappointed to hear about your perception of our team and community. We would like to further discuss your concerns with you and encourage you to connect with our office at (256) 353-8919.

GoogleAxis on Beltline·Tracy Stokley·3y ago
negativeResponded
1.0

Business response· Oct 23, 2023 · posted via API

Tracy, we'd like to discuss what led to your rating. Please feel free to give our office a call at your earliest convenience.

GoogleAxis on Roan·Nicole Baumgardner·3y ago
positiveResponded
5.0

Business response· Nov 29, 2023 · posted via API

Nicole Cann, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Axis on Roan.

GoogleAxis on Roan·Nicole Baumgardner·3y ago
positiveResponded
5.0

Business response· Nov 29, 2023 · posted via API

Nicole Baumgardner, we're so glad that we were able to go above and beyond your expectations!

AApartments.comAxis on Beltline·Anonymous·3y ago
negativeResponded
1.0

Downhill with new owners — Absurd fees, hostile management, maintenance that either doesn't show or breaks something, 35-dollar monthly pet payment on top of what they ask for upfront, and more.

MaintenanceFees & Billing
Business response· Aug 10, 2026 · posted manually

I'm sorry to hear you feel this way about the recent changes. We know transitions can be frustrating, and we want every resident to feel heard when it comes to fees, service, or day-to-day experience at Axis on Beltline. Your feedback about maintenance response and communication with the team is something we take seriously and want to look into directly. We appreciate you taking the time to share this.

GoogleAxis at Rocket City·keekee Darby·3y ago
negativeResponded
1.0

Would not recommend.. place is falling apart and maintenance doesn’t do their job but will fix up the empty units .. pest doesn’t come out how much they are supposed too .. had 3 floods in the apartment 1st sewage flood which happened the first month came all from upstairs and al…

MaintenancePests
Business response· Jun 19, 2024 · posted via API

Thank you for taking the time to share your feedback about Axis at Rocket City. We genuinely appreciate your review and the three-star rating. We are excited to announce that Axis at Rocket City is now under new management. Our new team is dedicated to enhancing the resident experience and addressing any concerns you may have. We are actively working on improvements to ensure that our community meets and exceeds your expectations. We would love the opportunity to discuss any specific issues you have encountered and how we can make your living experience better. Please feel free to reach out to us directly at axisrocketcity@sparkmanage.com, or stop by the leasing office at your convenience. Your satisfaction is our top priority, and we are committed to making Axis at Rocket City a place you are proud to call home.

GoogleThe Henry·Akasha Bell·3y ago
positiveResponded
5.0

Mrs Elaine got me in there and worked with me SO AMAZINGLY. She has went the extra mile every step of the way and made me really feel like she wanted me to be there. She was very knowledgeable and knew just what to do in every situation that came up throughout the process. I real…

Business response· Nov 29, 2023 · posted via API

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

GooglePark Place·serena hawkins·3y ago
negativeResponded
1.0

I was really done dirty with this company. I had put in an application in April and was approved shortly there after. We had to wait for my paper from section 8 to complete everything. By then, the manager that was there had left. So I had to wait another month or so for them to…

StaffCleanlinessFees & BillingMove-In
Business response· Sep 7, 2023 · posted via API

Hi Serena, I am so sorry to hear about this experience. We never want anyone to be put through this. We take our reviews seriously and would like to have you speak to a member of our corporate team. Please contact receptionist@greenbriermc.com at your earliest convenience.

GoogleClinton Place·Barbara Atchley·3y ago
positiveResponded
5.0

Business response· Nov 29, 2023 · posted via API

Barbara Atchley, we really appreciate your feedback!

GoogleAxis on Roan·ABRAHAM PINEDA·3y ago
positiveResponded
5.0

Business response· Nov 29, 2023 · posted via API

ABRAHAM PINEDA, we're so glad that we were able to go above and beyond your expectations!

GoogleAura Apartments·Gabrielle Peters·3y ago
positiveResponded
5.0

Eliza gave me a tour and was super helpful to answer any questions I had!

Business response· Nov 29, 2023 · posted via API

Gabrielle Peters, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Aura Apartments.

GoogleBlue Ridge·Ke C·3y ago
positiveResponded
5.0

Really nice Apt

Business response· Nov 29, 2023 · posted via API

Hello Kenneth Church, thank you; we appreciate your feedback!

AApartments.comWindsor·Anonymous·3y ago
negativeResponded
1.0

Unreliable & avoidant — I just moved to Athens last October. There have been two different property managers since I have been here & it’s my understanding that neither have been very professional. I recently had a water leak, from both my neighbors and my utility closet. I guess…

MaintenanceStaffNoiseCommunication
Business response· Aug 10, 2026 · posted manually

I'm sorry to hear about the frustration you've experienced with communication and getting your leak fully resolved — that's not the experience we want anyone to have. Please know your concerns about follow-up and responsiveness are being heard, and we'd like the chance to look into what happened here directly. Community feedback like this matters to us as we continue building a more consistent team.

GoogleThe Emerson·Sammy Kwesi·3y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Sammy, Thank you very much for your generous 5-star review. We are honored to have you as a resident and pleased to know that your experience with our community has been positive. Our team remains dedicated to providing exceptional service and maintaining a welcoming environment for all residents. Thank you!

GoogleWindsor·Bama Girl·3y ago
negativeResponded
1.0

Run don't walk, stay away from this old old outdated complex. The upgrades are not what they look like in the photos. Landlord is never on premises when needed, when leaving a message no return calls. They will act all nice in your face but a different way behind close doors. Peo…

MaintenanceFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Bama, We’re sorry to hear about your negative experience and appreciate you bringing these matters to our attention. We understand how issues with maintenance, communication, or safety can affect your overall satisfaction. Please know we are working diligently to improve operations and service quality. We would welcome a direct conversation to better understand your concerns and explore possible solutions.

GooglePark Place·Sally Fields·3y ago
negativeResponded
1.0

A lot of wasted time trying to get into this place. I called for a 2-3 BR for my mother almost 4 weeks ago. We were told something would be available right away for a 3 BR or during the week of 08/07/23 for a 2 BR. My mother had to be out of her previous place by 08/01/23. Even t…

StaffParking
Business response· Aug 17, 2023 · posted via API

We're truly sorry to hear about the inconvenience you and your mother have experienced. We understand how important it is to have a smooth transition during such a significant move. We strive to provide accurate timelines and it's clear we fell short in this instance. Your feedback is valuable and will be used to improve our processes. We hope to have the opportunity to regain your trust in the future. If you would like to talk to anyone on our corporate team please reach out to receptionist@greenbriermc.com

GoogleAxis on Roan·Ronald Lambert·3y ago
positiveResponded
5.0

Business response· Nov 29, 2023 · posted via API

We can't wait to see you again, have a great day.

AApartments.comThe Henry·Anonymous·3y ago
negativeResponded
1.0

Do Not Move Here! — Do yourself a favor and don’t move here. INFESTED with roaches is an understatement. This is the nastiest neighborhood I’ve ever lived in. It’s not a family friendly environment. My apartment constantly smelled of weed. Property management has a MAJOR attitude…

Fees & Billing
Business response· Aug 10, 2026 · posted manually

We're sorry to hear your experience didn't reflect the standard we aim for. Concerns about pest control, odors, or interactions with our team are all things we take seriously and want to look into directly. Community upkeep and resident satisfaction matter to us, and we'd like the chance to understand more about what happened and how we can help make things right.

GoogleRiverchase·Julia Johnson·3y ago
neutralResponded
3.0

Business response· Aug 17, 2026 · posted via API

Thank you for taking the time to share your feedback, Julia. We're always looking for ways to improve the experience at Riverchase, and we'd love to learn more about what prompted your rating.

GoogleAura Apartments·James Bunch·3y ago
negativeResponded
1.0

It use too be nice if I had proper management where the office was opened apartments can't run their self I'll put it like this I'm going too court for several factors so I can't speak I also been threatened by the managers boyfriend so me and my family are afraid too come get ou…

Staff
Business response· Jul 23, 2025 · posted via API

Hi James, Thank you for your feedback. We take all resident concerns very seriously, especially those involving safety and communication. While we are unable to discuss the details of individual cases in a public forum, we encourage you to reach out directly to our corporate office so we can better understand your situation and investigate further. Our goal is to ensure that all residents feel safe, heard, and respected, and we are committed to addressing issues appropriately and professionally. Thank you!

GoogleApex Johnson City·Kelsie Phillips·3y ago
negativeResponded
1.0

Had a virtual appointment with this company after they confirmed availability. Appointment times comes around and nobody showed up for the call so I was in text with the number I was in contact with this week and they said we could reschedule since they missed it. She said the ne…

StaffCommunication
Business response· Sep 2, 2025 · posted via API

Hi Kelsie, We're very sorry to hear about your experience and truly apologize for the missed appointment and the inconvenience it caused. This is not the level of service we aim to provide, and we understand how frustrating it must be especially when you're trying to plan your move on a tight timeline. We will learn from this experience moving forward and extend our sincere apologies! Thank you!

AApartments.comPark Place·Anonymous·3y ago
negativeResponded
1.0

Mold — If I could give this place zero stars I would. A month after moving in we started getting mold in the windows and guest bathroom I have reported for over 6 months with no response from the management! People breaking into cars! Overwhelming smell of marijuana. Drug deals l…

CleanlinessCommunicationSafety
Business response· Jul 12, 2023 · posted manually

Thank you for your review, we take these comments seriously and would like to have you speak to a member of our corporate team. Please contact receptionist@greenbriermc.com at your earliest convenience.

GoogleRhodes Ferry·Alix Hughes·3y ago
negativeResponded
1.0

Very disappointed in how management has went down in the last year! Managements lack of communication between residents, and even maintenance is extremely poor. Personally we have caught Paige lying about fixing maintenance issues, saying they put a new parts when they never did.…

Maintenance
Business response· Sep 11, 2025 · posted via API

Alix, Thank you for taking the time to share your concerns. We’re very sorry to hear about the issues you’ve experienced. This is not the level of service we strive to provide. We take resident feedback seriously and would like the opportunity to review your situation in detail so we can address it appropriately. Please contact our office directly at so we can work with you to resolve these matters as quickly as possible.

GoogleThe Henry·Rodney Maxwell·3y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Rodney, We truly appreciate your 5-star review! It’s great to know that our spacious layouts, responsive maintenance, and convenient location are making a positive impact on your living experience. Thanks for being part of our community!

GoogleThe Emerson·Jessie·3y ago
positiveResponded
5.0

Matthew Addington is a great worker and is really polite

Business response· Jul 23, 2025 · posted via API

Hi Jessie, Thank you for recognizing Matthew Addington’s hard work and politeness! We’re proud to have him on our team and appreciate you taking the time to share your experience. Thank you for your kind words!

GoogleWindsor·Drew Cutrell·3y ago
positiveResponded
5.0

Looks like a great place to move too

Business response· Jul 23, 2025 · posted via API

Hi Drew, We truly appreciate your 5-star review! It’s great to know that our spacious layouts, responsive maintenance, and convenient location are making a positive impact on your living experience. Thanks for being part of our community!

GoogleCourtney Square·Noah Kitchens·3y ago
positiveResponded
5.0

Lived here for goin on three years and had an amazing time here all staff are friendly and professional Crystal is an awesome apt manager and JW is an awesome maintenance guy gets stuff fixed in a timely manner all around great people

MaintenanceStaff
Business response· Sep 11, 2025 · posted via API

Hi Noah, Thank you so much for your kind words and for being part of our community for nearly three years! We’re thrilled to hear you’ve had such a positive experience with our team. Crystal and JW truly care about our residents, and your feedback means a lot to them and to us. We’re so glad you’ve made this your home!

GoogleBlue Ridge·Winston Washere·3y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Winston, Thank you so much for the 5-star rating! We’re delighted to hear you’re enjoying your home and our community. Your support means a lot to us, and we’re here anytime you need assistance. Thank you!

AApartments.comClinton Place·Anonymous·3y ago
positiveResponded
5.0

I'm so happy for choosing Clinton Place Apartments Athens Alabama! — The manager is great and attentive to residents! Everything in my apartment is new and clean!! I'm very very proud to live in such a awesome place! The maintenance crew is amazing ??!!! I couldn't have chosen a…

MaintenanceStaffCleanliness
Business response· Aug 10, 2026 · posted manually

Thank you so much for sharing this wonderful feedback! We're thrilled to hear you're enjoying your home and that our team has made such a positive impression. Our management and maintenance crew work hard to keep Clinton Place looking great and running smoothly, so it means a lot to know it shows. We're proud to have you here and appreciate you taking the time to write such a kind review!

GoogleAura Apartments·Brittany Mosley·3y ago
negativeResponded
1.0

0/10 wouldn’t recommend. Been staying here a week and the air is still not fixed nor is the shower handle. Not worth it!

Business response· Jul 23, 2025 · posted via API

Hi Brittany, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you’ve experienced with the air conditioning and shower handle. Our maintenance team aims to address all issues promptly, and we regret that your concerns have not yet been fully resolved. Thank you!

GoogleCourtney Square·Keith Dutton·3y ago
positiveResponded
5.0

Maintenance does an excellent job of making any necessary repairs in a timely manner. Both Crystal and JW are the best. Easy to work with and personable. Keeps you informed every step of the way.

Maintenance
Business response· Jun 21, 2023 · posted via API

Keith, I am so glad that you are please with everything, we enjoy having you as a Tenant!! -Crystal

GoogleClinton Place·Drew Cutrell·3y ago
neutralResponded
3.0

Business response· Jul 24, 2025 · posted via API

Hi Drew, Your review is greatly appreciated. A 3-star rating lets us know there may be opportunities to enhance your satisfaction. Please know that our staff is here to assist you with any issues you may encounter.

AApartments.comWindsor·Anonymous·3y ago
negativeResponded
1.0

Manager is very rude — New management is very rude and unapproachable. Absolutely unprofessional and very rude to myself and my sister who rented here. Apartments are in poor shape as well. Do not recommend having to deal with this management as she does not work well with tenant…

Staff
Business response· Aug 10, 2026 · posted manually

We're sorry to hear about this experience — this isn't the tone we aim to set at Windsor, and we appreciate you speaking up. We take feedback about how our team interacts with residents seriously and would like to hear more about what happened. We'd also welcome the chance to learn more about the specific unit concerns you mentioned so we can look into it.

GoogleAura Apartments·Verónica Martez·3y ago
positiveResponded
5.0

My family and I are very happy with Savannah's treatment. From the first moment we came to look for information, she was very kind. our apt had some issues and they have been very quick to resolve them. I am very grateful to Savannah, she has been very good to us.

Business response· Jul 23, 2025 · posted via API

Hi Victoria, Thank you so much for your kind words! We’re delighted to hear that Savannah has provided you with excellent service from the start and that maintenance has been quick to resolve any issues. We’re grateful to have you and your family as part of our community and appreciate your thoughtful feedback! Thank you!

GoogleCourtney Square·chloe hempfling·3y ago
positiveResponded
5.0

Business response· Jun 14, 2023 · posted via API

, Thank you for the amazing review! While Google places stars next to our name- you're the real star! Please let us know if there is anything you ever need. Sincerely, Crystal & JW

GoogleAxis on Roan·Roger Rinberger·3y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Roger, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’re enjoying your home and our community. Your support means a lot to us and motivates our team to keep delivering excellent service. If you ever need anything, don’t hesitate to reach out! Thank you!

GoogleBlue Ridge·Roger Rinberger·3y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Roger, Thank you very much for your generous 5-star review. We are pleased to hear that you are enjoying your residence and the community we strive to maintain. Your satisfaction is our highest priority, and we remain committed to providing you with excellent service. Thank you!

GoogleBeaver Hollow·RJ Tuck·3y ago
positiveResponded
5.0

I moved into Beaver Hollow in 2018 and have had a wonderful experience. The apartment manager Durell, is friendly, professional and caring. Of course there were a few things (over the years) that had to be taken care of just like any other complex, but the problem has always bee…

StaffFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi RJ, Thank you for your feedback! We are so happy to know that you love the location and that you like the apartment homes! We value your feedback and insight and hope you have a great day!

GoogleAura Apartments·Starr McGill·3y ago
negativeResponded
1.0

The roaches are HORRIBLE!!! I have never had to live like this. There’s no way we pay monthly for “pest control” with the rent and they not care to resolve the PEST issues!

PestsFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Starr, Thank you for bringing this to our attention. We sincerely apologize for the pest issues you are experiencing, as this is not the standard we aim to uphold. Please know that we take pest control seriously and want to resolve this promptly. We encourage you to contact the management office directly so we can address the situation and work toward a solution as quickly as possible. Thank you!

GoogleBlue Ridge·Trav1851·3y ago
negativeResponded
2.0

Business response· Jun 21, 2024 · posted via API

Thank you for sharing your concerns with us. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. We are pleased to inform you that Blue Ridge Apartments is now under new management. Our new team is dedicated to addressing maintenance issues promptly and improving overall resident satisfaction. Please reach out to us directly at blueridge@sparkmanage.com so we can resolve any outstanding issues and ensure a better experience moving forward.

GoogleBlue Ridge·Al·3y ago
negativeResponded
1.0

Business response· Jun 21, 2024 · posted via API

Thank you for sharing your concerns with us. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. We are pleased to inform you that Blue Ridge Apartments is now under new management. Our new team is dedicated to addressing maintenance issues promptly and improving overall resident satisfaction. Please reach out to us directly at blueridge@sparkmanage.com so we can resolve any outstanding issues and ensure a better experience moving forward.

GoogleApex Johnson City·Al·3y ago
negativeResponded
1.0

Business response· Sep 2, 2025 · posted via API

Hi AJ. Thank you for taking the time to leave a review. We're genuinely sorry to hear that your experience didn’t meet your expectations. We’d really appreciate the opportunity to learn more about what went wrong and see how we can make things right. Please feel free to reach out to us directly at [your contact info] so we can discuss this further. Your feedback is important to us as we work to improve.

GoogleAxis on Roan·Al·3y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Al, We’re very sorry to hear about your negative experience. We take all resident feedback seriously and would like the opportunity to better understand the issues you encountered so we can work toward a resolution. Hope you have a great day!

GoogleAxis on Roan·Skylr Woods·3y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Skylr, We are disappointed to hear about your poor experience at your community! Our main goal is take this feedback and insight and grow better and bigger! We really appreciate your honesty and will make sure we address our site team!

GoogleBlue Ridge·Sallie Hall·3y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Sallie, Thank you for your excellent rating and thoughtful feedback. We are honored to have you as a resident and pleased that you are enjoying our community. Our team is committed to maintaining the highest standards to ensure your continued satisfaction. Thank you!

GoogleThe Henry·Anthony Holmes·3y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Anthony, Thank you for sharing your experience! We’re thrilled that you’re enjoying your apartment and the updated amenities. It means a lot to our team when residents feel at home and supported we’re always here if you need anything.

GoogleBeaver Hollow·Sallie Hall·3y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Sallie, Thank you for your feedback and insight! We really appreciate your 4-star review! If there is anything we can do to get to the 5-star rating, let us know! Thank you!

GoogleWindsor·krisslynn stutts·3y ago
negativeResponded
2.0

Gorgeous property and I considered moving here at one point, but if you have cats, forget it. They are not cat friendly but allow small dogs??? I ended up moving next door to Magnolia Row for a little bit more so I could have my cat with me.

Business response· Jul 23, 2025 · posted via API

Hi Krisslynn, Thank you for taking the time to share your thoughts. We’re glad to hear you found the property beautiful and gave it serious consideration. Thank you!

GoogleThe Emerson·Jill Miller·3y ago
positiveResponded
5.0

The manager Deborah is the best ever She will be missed

Staff
Business response· Jul 23, 2025 · posted via API

Hi Jill, Thank you so much for your kind words about Deborah. She has truly been an incredible part of our team, and she will be deeply missed by both staff and residents alike. We’re grateful for the positive impact she’s made in the community and wish her all the best in her next chapter!

GoogleKing's View Apartments·Brittany Gibson·3y ago
negativeResponded
1.0

Been here for 3 years and I have to say, it’s by far the worst place I’ve ever lived. My neighbors are so judgmental and nosey! I definitely wouldn’t recommend it.

Noise
Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Please note that a new property management company and owners have recently taken over management of the community, and we are actively working to address concerns and improve the resident experience. We would appreciate the opportunity to learn more about your situation and discuss how we can help. Please contact our team at (423) 607-8295 at your earliest convenience. We look forward to speaking with you and working toward a resolution.

GoogleCourtney Square·It's me Tracie!·4y ago
positiveResponded
5.0

I enjoy the quiet, friendly atmosphere of the here, not to mention how spacious my apartment is. Crystal does an amazing job at running the complex and JW is always timely whenever I have a maintenance issue (which has only been once). I love it here!

MaintenanceNoise
Business response· Jun 14, 2023 · posted via API

Awe Tracie, Thank you so much for that! We certainly try to take care of everyone and do our best!!

GooglePark Place·Dontcha WishUknew (Fizz)·4y ago
positiveResponded
5.0

Nice apartments,only problem is it's not easy to get to of there's a snow storm as it's on top of a steep hill

Business response· May 10, 2023 · posted via API

Thank you for your review and feedback. We hope you have a wonderful day!

GoogleThe Henry·Willie Bailey·4y ago
negativeResponded
1.0

Love the space that I have but the communication is very poor hard to reach the office when in need. I was evacuated due to my neighbor’s water pipe burst and management have yet to communicate with me what’s going on? I realize it’s the holidays but still the communication need…

StaffNoise
Business response· Jul 23, 2025 · posted via API

Hi Willie, We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to discuss your concerns in more detail. Please contact our office directly so we can work toward a resolution.

GoogleWindsor·Kimberly Craig·4y ago
negativeResponded
1.0

Bought out by new management company. Rent has doubled. Ive been harrassed by neighbor from DAY 1. Office has done NOTHING. Apartments are OLD and run down. Roof leaks, no repair to inside of apartment for damage. Could smell weed from adjourning apartment through vents…

MaintenanceStaffNoiseCleanlinessFees & BillingCommunicationSafety
Business response· Jul 23, 2025 · posted via API

Hi Kimberly, Thank you for your feedback. We're very sorry to hear about your experience and take your concerns seriously. Our goal is always to provide a comfortable and respectful living environment for all residents. We understand how frustrating maintenance and communication issues can be, and we’re actively working on improvements in both areas. Please feel free to reach out directly to our office so we can better understand your situation and work toward a resolution.

GoogleAura Apartments·Chris Gaines·4y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Chris, Thank you very much for your outstanding review. We are pleased to hear that your experience within our community has been positive. Providing exceptional service and maintaining a welcoming environment for our residents remain our highest priorities. We truly appreciate your kind words and look forward to continuing to serve you.

GoogleClinton Place·Michael Jacobson·4y ago
positiveResponded
4.0

Business response· Jul 24, 2025 · posted via API

Hi Michael, Thank you for your review and support! We’re happy you’ve had a great experience and are always here to help with any questions or needs. We hope to continue exceeding your expectations.

GoogleAura Apartments·Crystal Corley·4y ago
positiveResponded
5.0

We love our apartment and Savannah, the manager! Any issue we have had has been addressed and fixed! My only complaint is my downstairs neighbor! We have children and she acts like they are not allowed to make a single noise! Told me my kids were out of control! (I promise, they…

StaffNoise
Business response· Jul 23, 2025 · posted via API

Hi Crystal, Thank you for sharing your experience and kind words about Savannah and our team. We’re glad to hear that maintenance concerns have been addressed promptly. We also appreciate your perspective on family life in the community creating a respectful and welcoming environment for residents of all ages is important to us. We encourage open and considerate communication among neighbors to help maintain a positive living experience for everyone. Thank you!

GoogleThe Henry·Mae Green·4y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Mae, We’re so grateful for your wonderful feedback! It’s great to hear you’re happy with your living space and our team’s service. Creating a positive, well-maintained community is our top priority, and your review encourages us to keep doing just that.

AApartments.comWindsor·Anonymous·4y ago
negativeResponded
1.0

Actively getting worse all the time — I’ve lived here for two years and am trying to get out asap. When I moved in it was fantastic but the new management is terrible and incompetent. They bumped my rent $100 the first year and are about to bump it another $200. Not worth it at a…

Fees & BillingMove-In
Business response· Aug 10, 2026 · posted manually

We're sorry to hear the experience hasn't matched what it once was, and we understand frustration around changes over time. We're always working to improve how our team operates and would like to know more about what's felt off so we can look into it directly.

GoogleAxis on Beltline·Amanda Pierce·4y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Amanda, Thank you for your excellent review! We’re delighted to hear that your experience with us has been positive and that our team has met your needs promptly. We truly appreciate your residency and look forward to continuing to serve you.

GoogleWindsor·Teresa J.·4y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Teresa, We appreciate your honest review. Your feedback helps us identify opportunities to improve. If there are specific areas where we can enhance your experience, we welcome the chance to discuss them further. Thank you for being part of our community.

GoogleCourtney Square·Jenni Carmack·4y ago
positiveResponded
5.0

Maintenance here is the bombbbbbb

Maintenance
Business response· Sep 11, 2025 · posted via API

Hi Jenni, Thank you so much for your kind words! We’re thrilled to know you’re enjoying your experience here. Our team works hard to keep the community welcoming and well-maintained, and your feedback means a lot.

GoogleCourtney Square·C R·4y ago
positiveResponded
5.0

Quiet complex, nice pool, && great location

NoiseAmenities
Business response· Sep 11, 2025 · posted via API

Hi CR, Thanks so much for sharing your positive experience! Our goal is always to create a friendly, beautiful place to call home and we’re so glad to have you as part of our community.

GoogleRiverchase·Mrs. Edwards·4y ago
negativeResponded
1.0

Business response· Aug 17, 2026 · posted via API

Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet expectations, and we'd really like the chance to understand what happened and see how we can help.

GoogleCourtney Square·Jessica Walls·4y ago
positiveResponded
5.0

Business response· Sep 11, 2025 · posted via API

Hi Jessica, Thanks for taking the time to leave a 5-star review! It’s wonderful to know you feel at home here. We’ll keep doing our best to provide the service you deserve.

GoogleCourtney Square·Tiajuana Washington·4y ago
positiveResponded
5.0

Crystal Parker is amazing Property manager. She’s consistent and she takes care of her tenants. 🦾🦾🦾🦾 PROUD MOM

Staff
Business response· Sep 11, 2025 · posted via API

Hi Tiajuana, Thank you so much for your wonderful words about Crystal! We’re thrilled to hear how much she’s making a positive impact. Our team takes pride in providing consistent, caring service, and it’s heartwarming to see that it’s noticed and appreciated. We’re proud to have Crystal leading our community!

GoogleCourtney Square·Skylar Stutchman·4y ago
positiveResponded
5.0

Business response· Sep 11, 2025 · posted via API

Hi Skyler. Thank you for the glowing review! We’re proud to provide a welcoming, well-maintained community for all our residents. Your feedback motivates us to keep doing our best.

GoogleCourtney Square·Armer Mabry·4y ago
positiveResponded
5.0

5 stars for Crystal Parker

Business response· Sep 10, 2025 · posted via API

Hi Armer, Thank you for taking the time to leave a review! We’re so glad you feel at home here and are enjoying all that our community has to offer.

GoogleCourtney Square·Moon·4y ago
positiveResponded
5.0

Business response· Sep 10, 2025 · posted via API

Hi Moon, We appreciate your wonderful review! Creating a comfortable, friendly, and enjoyable environment for our residents is our top priority, and we’re glad to hear it’s showing.

GoogleCourtney Square·Thomas Prus·4y ago
positiveResponded
5.0

Great place to live, very convenient to everywhere in Decatur. Maintenance is good about coming to calls quickly and always fixes it right.

Maintenance
Business response· Sep 10, 2025 · posted via API

Hi Thomas, Thank you for sharing your experience! We’re thrilled to hear that you enjoy the convenience of our location and the quick, reliable service from our maintenance team. We truly appreciate having you as part of our community!

GoogleCourtney Square·Brianna causey·4y ago
positiveResponded
5.0

Business response· Sep 10, 2025 · posted via API

Hi Brianna, We’re thrilled to hear that you’re having such a positive experience here! Our team works hard to make every resident feel welcome, and your feedback makes it all worthwhile.

GoogleCourtney Square·Rosalie Hamilton·4y ago
positiveResponded
5.0

Business response· Sep 10, 2025 · posted via API

Hi Rosalie, Thank you for the kind words! We’re so happy to hear that you’re enjoying your home and our community. It means a lot to know our efforts are appreciated.

GoogleRhodes Ferry·Toni Ottaviano·4y ago
positiveResponded
5.0

I love living here at Rhodes Ferry Apartments, I’ve been here for three and a half years and look forward to many more! Paige is doing a wonderful job. Our pool has just been renovated and is so sparkling clean and inviting. When ever I have a maintenance issue she is concerne…

MaintenanceCleanlinessAmenities
Business response· Mar 14, 2024 · posted via API

Dear Toni Ottaviano, Thank you so much for the kind words. The entire team at makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me. Thank you, Paige Hood, Community Manager

GoogleCourtney Square·B P·4y ago
positiveResponded
5.0

Business response· Sep 10, 2025 · posted via API

Hi BP, Thank you for your wonderful feedback! We strive to create a friendly, welcoming, and well-maintained community, and it’s great to know you’re enjoying it.

GoogleCourtney Square·Susan Clark·4y ago
positiveResponded
5.0

Great manager!!!

Staff
Business response· Sep 10, 2025 · posted via API

Hi Susan, We truly appreciate your kind words! It’s wonderful to hear that our community and team have made a positive impression. We look forward to continuing to provide you with an excellent living experience. We are so happy to hear that you had a great experience with the Susan! Thank you!

GoogleCourtney Square·Tina Sheppard·4y ago
positiveResponded
5.0

Business response· Sep 10, 2025 · posted via API

Hi Tina, Thank you for the fantastic review! We’re so happy to hear you’re enjoying your time here. Our goal is to make every resident feel at home, and we’re glad we could do that for you.

GoogleCourtney Square·Jennifer Daugherty·4y ago
positiveResponded
5.0

Business response· Sep 10, 2025 · posted via API

Hi Jennifer, Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying your experience here. Our team works hard to create a welcoming and comfortable community, and it’s great to know our efforts are appreciated. We’re so glad to have you as part of our community!

GoogleCourtney Square·Ronnie Stinson·4y ago
positiveResponded
5.0

New manager Crystal is great and and treats you like family the apartments are very clean and comfortable. Great place.

StaffCleanliness
Business response· Sep 10, 2025 · posted via API

Hi Ronnie, Thank you for sharing your experience! We’re thrilled to hear that Crystal has made such a positive impact and that you feel at home in our community. We take pride in keeping our apartments clean and comfortable, and it’s wonderful to know you’re enjoying your time here!

GoogleCourtney Square·Crystal Parker·4y ago
positiveResponded
5.0

We have a wonderful community with a pool. We offer: 1, 2 & 3 bedroom units that are spacious, with a lot of closet space. We are pet friendly with multiple pet stations. We offer both classic and renovated units. It is a peaceful paradise with the city just around the corner. I…

ParkingAmenities
Business response· Sep 10, 2025 · posted via API

Hi Crystal, We have a wonderful community featuring a sparkling pool and a variety of spacious 1, 2, and 3-bedroom units, each with plenty of closet space. Our pet-friendly community includes multiple pet stations, and we offer both classic and fully renovated units. Enjoy the perfect blend of peaceful, relaxing living with the convenience of the city just around the corner. Here’s a small glimpse of one of our fully renovated 2-bedroom apartments!

GoogleCourtney Square·danielle johnson·4y ago
positiveResponded
5.0

Beautiful properties!! Spacious apartments. Animals welcome!! On site maintenance. Great neighbors. Quiet and cozy. Highly recommend.

MaintenanceNoise
Business response· Sep 10, 2025 · posted via API

Hi Danielle, Thank you so much for your kind words! We’re thrilled to hear you’re enjoying our spacious apartments, pet-friendly community, and on-site maintenance. It’s wonderful to know our residents appreciate the quiet, cozy atmosphere and friendly neighbors. We truly appreciate your recommendation!

GoogleCourtney Square·Amy Peacock·4y ago
positiveResponded
5.0

Crystal has came and brightened Courtney Square up! She’s kind, fair yet sticks to the rules! Great manager to say the least!

Staff
Business response· Sep 10, 2025 · posted via API

Hi Amy, Thank you for sharing your experience! We’re so glad to hear that Crystal has made such a positive impact at Courtney Square. Her dedication, fairness, and ability to brighten the community truly make her an exceptional manager. We’re lucky to have her on our team!

GoogleCourtney Square·William Harris·4y ago
positiveResponded
5.0

Crystal is the best office manager I've ever dealt with. Kind, compassionate and caring and she does a fantastic job!

Staff
Business response· Sep 10, 2025 · posted via API

Hi William, Thank you so much for your kind words! We’re thrilled to hear about your experience with Crystal—she truly goes above and beyond for our residents. We’re lucky to have her on our team, and we’re so glad her dedication made such a positive impression on you!

GoogleRhodes Ferry·Derrick Gammell·4y ago
positiveResponded
5.0

Beautiful property with great management!!

Business response· Aug 26, 2022 · posted via API

Dear Derrick, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me at 256-355-1325 or rhodesferrymgr@hrpliving.com Kindest Regards, Paige, Community Manager

GoogleCourtney Square·John Wayne·4y ago
positiveResponded
5.0

I'm the maintenance man here, I also stay on site. I absolutely love it. Everyone out here is so friendly and welcoming. Gives you the feel of country living with the convince of city living.

Maintenance
Business response· Sep 10, 2025 · posted via API

Hi John, Thank you so much for sharing your experience! We’re thrilled to hear you love living here and feel at home. It’s wonderful to know our community’s friendly and welcoming atmosphere, combined with that perfect mix of country charm and city convenience, is making a difference. We’re lucky to have you as part of our community!

GoogleCourtney Square·Sarah Agee Williams·4y ago
positiveResponded
5.0

Business response· Sep 10, 2025 · posted via API

Hi Sarah, Thank you so much for your kind words! We’re thrilled to hear you’re enjoying your experience here. Our team works hard to make sure our residents feel at home, and it means a lot to know our efforts are appreciated. We look forward to continuing to provide you with an exceptional living experience!

GoogleRhodes Ferry·Sarah Agee Williams·4y ago
positiveResponded
5.0

Business response· Sep 11, 2025 · posted via API

Hi Sarah, Your kind words truly brighten our day! We’re proud to create a community where residents feel comfortable and cared for. Thank you for choosing us as your home.

GoogleRhodes Ferry·Laura Hayworth·4y ago
positiveResponded
5.0

Business response· Sep 11, 2025 · posted via API

Hi Laura, Thanks for taking the time to leave a 5-star review! It’s wonderful to know you feel at home here. We’ll keep doing our best to provide the service you deserve.

GoogleCourtney Square·Laura Hayworth·4y ago
positiveResponded
5.0

Business response· Sep 10, 2025 · posted via API

Hi Laura, We sincerely appreciate your 5-star rating. Feedback like yours inspires us to keep providing the best experience possible.

GoogleAxis on Roan·Kannon Kelly·4y ago
positiveResponded
5.0

Peaceful and well managed

Business response· Jul 23, 2025 · posted via API

Hi Kannon, Thank you for your kind words! We’re glad to hear you’re enjoying the peaceful atmosphere and our management team. We appreciate having you as part of our community! Thank you!

GoogleAura Apartments·Dalton Keefer·4y ago
negativeResponded
1.0

This place is very terribly run and only has a office worker in once a week. They “lost” my rent and now I can’t even get ahold of management. They also have not honored parts of my previous lease which includes pest control and now my apartment is slowly being infested by roache…

StaffPestsFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Dalton, Thank you for bringing your concerns to our attention. We sincerely apologize for the difficulties you’ve experienced regarding rent payments, pest control, and communication with management. Providing a safe, clean, and well-managed community is our priority, and we regret that we fell short in your case. We encourage you to reach out to our office directly so we can address these issues promptly and work toward a resolution. Thank you!

GoogleThe Charlie·Cassidi Carroll·4y ago
positiveResponded
5.0

Its a great little apartment complex out of the way.

Business response· Jun 21, 2024 · posted via API

Thank you so much for your wonderful five-star review! We are thrilled to hear that you are enjoying your experience at Bradley Place Apartments. Your positive feedback means a lot to us and motivates our team to continue providing exceptional service and a comfortable living environment.

GoogleThe Henry·Brittany Taylor·4y ago
positiveResponded
5.0

Newly renovated units. Great place to live!

Business response· Jul 23, 2025 · posted via API

Hi Brittany, We’re so glad to hear that you love your home here! Our staff works hard to make sure every resident feels valued and comfortable, and your kind review truly makes our day. Thank you for being a part of our community!

GoogleClinton Place·Brittany Taylor·4y ago
positiveResponded
5.0

Beautiful community and quiet place to live!

Noise
Business response· Jul 24, 2025 · posted via API

Hi Brittany, Thank you for taking the time to leave such a positive review! It’s always rewarding to hear that our residents are happy with their homes and the service we provide. Quiet, peaceful, and secure is the type of environment we promote at our community!

GoogleAxis on Beltline·John Pickett·4y ago
positiveResponded
5.0

Business response· Jul 6, 2022 · posted via API

Thank you John!!

GoogleKingsport Crossing·Tony Boyge·4y ago
positiveResponded
5.0

Business response· Jul 5, 2022 · posted via API

Thank you for taking a moment to leave a 3-star rating. We would like to learn more about your experience and invite you to send an email to customerservice@wilhoitproperties.com. We look forward to hearing from you. Have a great day. Wilhoit Properties

GoogleAura Apartments·Kim Juckett·4y ago
negativeResponded
1.0

This place is a joke. The cockroach infestation alone is enough to make you run. The new company that took over was a nightmare. They did absolutely nothing about the bug problem, just want to do cosmetic updates and raise the rent. The manager doesn't have a clue. They lose pape…

StaffPestsFees & BillingSafety
Business response· Jul 23, 2025 · posted via API

Hi Kim, Thank you for sharing your experience. We sincerely apologize for the difficulties you’ve encountered, especially regarding pest control and the handling of your security deposit. We take these concerns very seriously and understand how frustrating this situation must be. While we cannot discuss specific legal matters publicly, we encourage you to contact our corporate office directly so we can review your case and work toward a resolution. Our goal is always to provide respectful and timely service to all residents and former residents. Thank you!

GoogleBlue Ridge·shona huskins·4y ago
negativeResponded
1.0

I have lived here for over 2 years I lived around back upstairs for one . Then I had to move down stairs around The front My countertops have been painted Gray And my cabinets have been painted brown Ugly and embarrassing

Business response· Jun 29, 2022 · posted via API

Shona, we are sorry to hear you are not happy with your experience in our community. We are proud of the beautiful homes and the finishes that we offer our residents. Our staff appreciates your loyalty to us for the past two years and is sorry to hear your painted cabinets have upset you deeply. If you would like to provide us with more details or discuss this matter further, please reach out to our office staff directly. You may reach us by phone or in person.

GoogleAxis on Beltline·Angela Bonilla·4y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Angela, Thank you for your kind feedback. We are thrilled to hear that you are enjoying your experience with us. Providing excellent service and a welcoming community is our top priority. We appreciate your continued support and look forward to serving you for years to come.

GoogleRiverchase·Rod Nelson·4y ago
negativeResponded
1.0

Property management is bad for business… the break ins are very bad. The kids in the neighborhood breaking out the windows on the property and nothing is being done about it. The kids in the neighborhood pulling out guns on you and nothing is being done. The won’t fix nothing. We…

MaintenanceFees & Billing
Business response· Aug 17, 2026 · posted via API

Thank you for taking the time to share this feedback. Safety and prompt communication are things we take seriously, and we're concerned to hear your experience hasn't reflected that. We want to understand more about what you've described and talk through it directly with you.

GoogleThe Henry·Wesley Mccafferty·4y ago
neutralResponded
3.0

Friendly people in a friendly Town.

Business response· Jul 23, 2025 · posted via API

Hi Wesley, We really appreciate your feedback and your recommendation! It’s great to hear you love your apartment and the updates we’ve made to the community. We’re proud to have you as a resident!

GoogleAxis at Rocket City·Tameka Patton·4y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Tameka, Thank you for your kind and positive feedback. We are delighted to hear that you are enjoying your experience with us. Our team is committed to maintaining a high standard of service and providing a welcoming community for all residents. We truly appreciate your support and look forward to continuing to serve you. Thank you!

GoogleAura Apartments·Bianca Roadruck·4y ago
positiveResponded
5.0

Great apartment complex. Good neighbors and located near plenty of stores and restaurants. Many improvements with new management. Very happy with the way this place is running now.

Noise
Business response· Jul 23, 2025 · posted via API

Hi Bianca, Thank you for your positive feedback. We’re glad to hear you appreciate the community atmosphere, convenient location, and the improvements made under our new management team. It’s wonderful to know you’re happy with how things are running. We value your residency and look forward to continuing to provide you with excellent service. Thank you!

GoogleAxis at Rocket City·Aaliyah Kent·4y ago
positiveResponded
5.0

Glad I made the move, the process was very fast and easy. The office manager is nice & quick about fixing any problems you have .

Staff
Business response· Jul 23, 2025 · posted via API

Hi Liyah, Thank you for your kind and comprehensive feedback. We are truly grateful to have residents like you who appreciate the dedication and commitment of our team to providing exceptional living experiences. It is our mission to maintain a safe, comfortable, and welcoming community, and your recognition reinforces the hard work we put forth every day.

GoogleAxis at Rocket City·Xx “ItsMicahGamingYT” C·4y ago
positiveResponded
4.0

Large rooms and new appliances

Business response· Jul 23, 2025 · posted via API

Hi, Thank you for your feedback! We’re glad to hear you’re enjoying the spacious rooms and new appliances. Providing comfortable and modern living spaces is important to us. Please let us know if there’s anything else we can assist you with.

GoogleAxis at Rocket City·Marjorie Cameron·4y ago
positiveResponded
5.0

Very large rooms. very cozy. Really nice place to call home. Management is amazing. If anything breaks or needs repair maintenance is on it within a day. Brand new stainless steel appliances. 10/10 would recommend.

MaintenanceCommunication
Business response· Jul 23, 2025 · posted via API

Hi Marjorie, Your feedback motivates us to continue striving for excellence in all aspects of property management and resident care. Please know that we are always here to support you and ensure your home remains comfortable and enjoyable. We appreciate your residency and look forward to many more years of serving you.

GoogleAura Apartments·Jamell Jennings·4y ago
positiveResponded
5.0

The new management here is great. Since they have been here updates have been made. Things are done in a timely manner. The new property manager is on it.

Staff
Business response· Jul 23, 2025 · posted via API

Hi Jamell, Thank you for your kind feedback! We’re thrilled to hear that the new management team and property manager have made timely improvements and are addressing residents’ needs. We appreciate you being part of our community and look forward to continuing to serve you! Thank you!

GoogleRhodes Ferry·Jasmine Troupe·4y ago
positiveResponded
5.0

Management is very attentive and professional. There is always a 24 hour turn around on communications if not immediate. Property is very clean.

Cleanliness
Business response· Aug 26, 2022 · posted via API

Dear Jasmine, Thank you so much for the kind words. The entire team at Rhodes Ferry makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Rhodes Ferry home. If there is anything that I can ever do for you, please feel free to contact me at 256-355-1325 or rhodesferrymgr@hrpliving.com Kindest Regards, Paige, Community Manager

GoogleAura Apartments·Sarah Vaughan·4y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Sarah, Thank you for sharing your feedback. We regret that your experience did not meet your expectations. Please know that we take all resident concerns seriously and are committed to addressing issues promptly and effectively. We encourage you to contact our management office directly to discuss your concerns further so we may work toward a resolution. Thank you!

GoogleAura Apartments·Zachary Dana·4y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Zachary, Thank you for taking the time to share your feedback. We appreciate your honesty and are glad to hear about the aspects of your experience you’ve enjoyed. At the same time, we understand there is room for improvement, and we’re committed to making necessary enhancements to better serve our residents. Please feel free to reach out to our office with any specific concerns or suggestions you’re important to us, and we want to ensure your living experience is the best it can be. Thank you!

AApartments.comCourtney Square·Anonymous·4y ago
positiveResponded
5.0

Best bang for the buck! — My son lived in this apartment complex for a year. It's a little older but Quiet place, never had any problems. The closet space was fabulous. We cleaned up when he moved and got 100% of his deposit back. He got married and had to move to Madison for hi…

NoiseFees & Billing
Business response· Oct 25, 2022 · posted manually

We appreciate your feedback. I wish your son the best!

GoogleAxis on Beltline·Crystal Hastings·4y ago
positiveResponded
5.0

Been working with this property for many years and it’s been great!

Business response· Mar 17, 2022 · posted via API

Crystal, we appreciate your kind words and look forward to many more years together.

GoogleAxis on Beltline·Tina Glenn·4y ago
positiveResponded
5.0

Business response· Mar 17, 2022 · posted via API

Thank you, Tina, we appreciate you acknowledging, Danville Park!

GoogleAxis on Beltline·Old Man Glitch·4y ago
positiveResponded
5.0

Business response· Mar 17, 2022 · posted via API

Thank you and we appreciate you acknowledging our property.

GoogleAxis on Beltline·Krista McKinney·4y ago
positiveResponded
5.0

Love Belinda and Donna and I love it here

Business response· Mar 17, 2022 · posted via API

Thank you. We appreciate you acknowleding Danville Park.

GoogleThe Henry·James Hood·4y ago
positiveResponded
5.0

Don't know much about the complex but know the staff and the managers are real good people I done several different type of jobs there never had no issues

Staff
Business response· Jul 23, 2025 · posted via API

Hi James, Thank you for taking the time to leave us a 5-star review! We’re pleased that you’re enjoying the peaceful environment, quick maintenance service, and the sense of community. We’re always happy to help however we can

GoogleThe Henry·Peggy Mccluskey·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Peggy, It’s wonderful to hear you’re having such a positive experience with us! From friendly neighbors to the amenities and service, we strive to create a community everyone can be proud of. Thank you for the glowing review!

GoogleAxis at Rocket City·Erica Brandon·5y ago
negativeResponded
1.0

Business response· Jun 19, 2024 · posted via API

We are excited to announce that Axis at Rocket City is now under new management. Our new team is dedicated to enhancing the resident experience and addressing any concerns you may have. We are actively working on improvements to ensure that our community meets and exceeds your expectations. We would love the opportunity to discuss any specific issues you have encountered and how we can make your living experience better. Please feel free to reach out to us directly at axisrocketcity@sparkmanage.com or stop by the leasing office at your convenience. Your satisfaction is our top priority, and we are committed to making Axis at Rocket City a place you are proud to call home.

GoogleClinton Place·Deidre Moore·5y ago
positiveResponded
5.0

I have lived here for few months now. Very quiet area and the staff is very helpful. Would definitely recommend these apartments to anyone.

StaffNoise
Business response· Jul 24, 2025 · posted via API

Hi Deidre, Thank you for the wonderful 5-star review! We’re thrilled to hear you’re enjoying your home and appreciate you recognizing our team’s efforts. We’re here for you whenever you need us.

GoogleAxis at Rocket City·Jeffrey Farrior·5y ago
positiveResponded
5.0

Very quiet spacious and move outs are being graded.

Noise
Business response· Jul 23, 2025 · posted via API

Hi Jeffrey, Thank you sincerely for your generous and detailed feedback. We are incredibly grateful to have residents like you who recognize the dedication and hard work our team puts into maintaining a high-quality living environment. Your satisfaction is our highest priority, and we are pleased to know that our efforts have positively impacted your experience. We remain committed to upholding these standards and continuously improving to ensure your comfort and happiness.

GoogleWindsor·marlon lucas·5y ago
neutralResponded
3.0

Cool apartment manager Susan. Roads need improvement. Prices are high with no additions but anything else is a great place to live.

Staff
Business response· Jul 23, 2025 · posted via API

Hi Marlon, Your review is greatly appreciated. A 3-star rating lets us know there may be opportunities to enhance your satisfaction. Please know that our staff is here to assist you with any issues you may encounter.

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
5.0

Diana Gray — I have lived here for 10 months. It's quiet. Respectful tenants. I would recommend this complex to anyone.

Noise
Business response· Aug 10, 2026 · posted manually

Thank you so much for sharing this, Diana! We're so glad to hear you're enjoying the peaceful atmosphere and sense of respect among neighbors here at Axis at Rocket City. Recommendations like yours truly mean a lot to us, and we're grateful to have you as part of our community. If there's ever anything you need, please don't hesitate to reach out.

GoogleWindsor·Rebecca Ponder·5y ago
positiveResponded
5.0

A wonderful place to live! It's peaceful, comfortable and the manager is very kind and responds quickly if you have any questions and/or problems!

Staff
Business response· Jul 23, 2025 · posted via API

Hi Rebecca, Thank you for the 5 stars and kind words! We’re so pleased to know you’re enjoying your apartment and the amenities. If there's anything we can do to enhance your experience even further, don’t hesitate to let us know.

GoogleWindsor·Stacia Benford·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Stacia, Thank you for your positive feedback! We're thrilled that you're loving your experience here and are happy to hear that our team and services are meeting your expectations. We appreciate your residency

GoogleWindsor·Joey·5y ago
positiveResponded
5.0

My apartment has been remodeled and I love it. New stainless appliances, new carpet in bedrooms, new faucets, fresh grey paint, new counter tops, snap laminate floors in the rest of the apartment. Susan and Roy have been great. Glad to see new owners are investing in the pr…

Business response· Jul 23, 2025 · posted via API

Hi Joey, We’re so grateful for your 5-star review! Feedback like yours keeps us motivated and reinforces our commitment to providing a welcoming, well-maintained, and enjoyable living environment for all of our residents.

GoogleAxis at Rocket City·Alia Ware McKendall·5y ago
positiveResponded
4.0

These apartments are a large comfortable size for the price. I have lives here for almost two years after 10 years in Georgia and was amazed at the size and space. And the area is convenient to most everything; you are 15 mins from everything in any direction within the city. Qui…

StaffNoiseFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Alia, Thank you for your thoughtful and positive feedback. We’re delighted to hear that you’ve found our apartments spacious and comfortable, and that the convenient location has met your needs. It’s wonderful to know you appreciate our friendly and helpful office staff as well. We truly value your recommendation and are grateful to have you as part of our community!

GoogleAxis on Beltline·Larry Brown·5y ago
positiveResponded
5.0

Lived here several years now and ita the best place in decatur..

Business response· Mar 17, 2022 · posted via API

Thank you. We appreciate you acknowleding Danville Park.

GoogleAxis on Beltline·Devonia Locke·5y ago
positiveResponded
5.0

Donna is wonderful!!

Business response· Feb 28, 2022 · posted via API

Thank you! We appreciate you being here as part of our community!

GoogleAxis on Beltline·Blake Harris·5y ago
positiveResponded
5.0

Wonderful place to live. Managers are awesome and great quite and safe location!!!!

Safety
Business response· Feb 24, 2022 · posted via API

Thanks Blake!! So proud you chose Danville Park :)

GoogleWindsor·Joshua Whitt·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Joshua, Thank you so much for your glowing review! We're thrilled to hear you're enjoying your home and the community amenities. It means a lot to our team to know we’ve made a positive impact. We’re always here if you need anything!

GoogleWindsor·LaVinson Rogers·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi LaVinson, We sincerely appreciate your 5-star review! Knowing that you’re satisfied with your apartment and the service you receive means the world to us. Thank you for being a valued resident and part of our community.

GoogleWindsor·Montel Shoulders·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Montel, Thank you for taking the time to leave such a positive review! It’s always rewarding to hear that our residents are happy with their homes and the service we provide. Thank you for being the best part of our community!

GoogleWindsor·Josh Yarborough·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Josh, We are super excited to receive a 5 - star review! We’re honored by your insight and feedback! Our team works hard to provide excellent service, and it's wonderful to see that reflected in your experience.

GoogleWindsor·Alex Glidewell·5y ago
positiveResponded
5.0

It’s been a great place to stay, and management has always been quick to take care of any maintenance issues. Very happy with them

Maintenance
Business response· Jul 23, 2025 · posted via API

Hi Alex, We are so happy to hear about your amazing experience with our management and maintenance team! Thank you for the wonderful 5-star review! We’re thrilled to hear you’re enjoying your home and appreciate you recognizing our team’s efforts. We’re here for you whenever you need us.

GoogleWindsor·Haley Penn·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Haley, Thank you for taking the time to leave such a positive review! It’s always rewarding to hear that our residents are happy with their homes and the service we provide.

GoogleAxis at Rocket City·jas Walker·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Jas, Thank you for your kind and positive feedback. We are delighted to hear that you are enjoying your experience with us. Our team is committed to maintaining a high standard of service and providing a welcoming community for all residents. We truly appreciate your support and look forward to continuing to serve you.

AApartments.comAxis at Rocket City·Anonymous·5y ago
neutralResponded
3.0

Park Point — Nice and quite and loving the remodels being done...property manger is very understanding and always one call away...no place like home even the birds love it

ParkingCommunication
Business response· Aug 10, 2026 · posted manually

Thank you for sharing this, we're so glad you're enjoying the peaceful atmosphere and the progress on our remodels! It means a lot to hear that our team has been responsive and easy to reach — that kind of connection is exactly what we strive for. And we love that even the local birds approve of the scenery! If there's ever anything more we can do to make your experience even better, we'd love to hear it.

GoogleAxis at Rocket City·Misha Browne·5y ago
negativeResponded
1.0

Horrible, horrible, horrible.... don't fix nothing and money hungry... wouldn't recommend it to my worst enemy!

Maintenance
Business response· Jun 19, 2024 · posted via API

We are excited to announce that Axis at Rocket City is now under new management. Our new team is dedicated to enhancing the resident experience and addressing any concerns you may have. We are actively working on improvements to ensure that our community meets and exceeds your expectations. We would love the opportunity to discuss any specific issues you have encountered and how we can make your living experience better. Please feel free to reach out to us directly at axisrocketcity@sparkmanage.com or stop by the leasing office at your convenience. Your satisfaction is our top priority, and we are committed to making Axis at Rocket City a place you are proud to call home.

GoogleAxis on Beltline·Lauren Destiné·5y ago
positiveResponded
5.0

Been living here for 4 years and I can honestly say this is the best apartment complex I've lived in! Ms. Donna is very nice and always interacts with the tenants, maintenance is superb anytime you need a job done Michael and Ricky are there within minutes and they're awesome and…

MaintenanceNoiseAmenities
Business response· Feb 18, 2022 · posted via API

Thank you Lauren! We love having you here but doesn't seem like 4 years. Time flies by!

GoogleWindsor·Fran Brown·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Fran, Thank you for your continued support and positive feedback! Knowing that you're satisfied with our community and staff makes all our efforts worthwhile.

GoogleClinton Place·Eric Day·5y ago
positiveResponded
5.0

Always nice and courteous management. Fast to address issues and find a solution. Two years without any problems. Quiet and close to shopping and restaurants.

Noise
Business response· Jul 24, 2025 · posted via API

Hi Eric, We’re honored by your five-star review! Our team works hard to provide excellent service, and it's wonderful to see that reflected in your experience. Quiet and peace is priceless! Thank you!

GoogleAxis on Beltline·Michael J. Weems·5y ago
positiveResponded
5.0

Nice and quiet. Great place to live.

Noise
Business response· Mar 17, 2022 · posted via API

Thank you and we are happy to have you here as part of our community!

AApartments.comWindsor·Anonymous·5y ago
positiveResponded
5.0

Windsor apartments — I've lived at Windsor for 3 years and I absolutely love it! It's a very quite and peaceful place to call home. Having a kind property manager and great staff makes it perfect! The new management is doing a lot of upgrading and adding things like a dog park, n…

StaffParkingCommunicationAmenities
Business response· Aug 10, 2026 · posted manually

Thank you so much for sharing this — it truly made our day! We're so glad you're enjoying the peace and quiet, and it means a lot to hear the team's kindness shines through. We're excited about the upgrades too, from the dog park to the refreshed pool area, with more still on the way. Thanks for being part of the Windsor community, and here's to more great things ahead!

GoogleWindsor·Donna·5y ago
positiveResponded
5.0

Nice convenient location to live. Never have had a problem.

Business response· Jul 23, 2025 · posted via API

Hi Donna, Thank you for the stellar feedback! We’re happy to hear you're loving the location and the convenience. Please reach out anytime if you need assistance or have questions.

GoogleWindsor·Donna Williamson·5y ago
positiveResponded
5.0

Nice convenient location to live. Never have had a problem.

Business response· Jul 23, 2025 · posted via API

Hi Donna, Thank you for the stellar feedback! We’re happy to hear you're loving the location and the convenience. Please reach out anytime if you need assistance or have questions.

GoogleClinton Place·Zina Bennett·5y ago
positiveResponded
5.0

It's nice to have a landlord that you can talk to about the things that are happening in your apartment that need fixing and it's done promptly. The apartment complex is quiet and the grounds are clean. I love living here.

NoiseCleanliness
Business response· Jul 24, 2025 · posted via API

Hi Zina, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team and that maintenance issues are being handled promptly. Providing a quiet, clean, and comfortable living environment is our top priority, and it’s wonderful to know you’re enjoying your home here. We truly appreciate you being part of our community!

GoogleClinton Place·Whitney Smith·5y ago
positiveResponded
5.0

Business response· Jul 24, 2025 · posted via API

Hi Whitney, Your kind review is truly appreciated! It’s always rewarding to know that our efforts to maintain a welcoming and well-kept community are making a difference for our residents.

GoogleClinton Place·Angelia Ogletree·5y ago
positiveResponded
5.0

I have lived here for 9 months and I love it! It’s quiet and close to everything!

Noise
Business response· Jul 24, 2025 · posted via API

Hi Angelia, Thank you for the glowing feedback! It’s always rewarding to hear that our residents are pleased with their living experience.

GoogleClinton Place·Brittany Brinkman·5y ago
positiveResponded
5.0

Business response· Jul 24, 2025 · posted via API

Hi Brittany, Thank you so much for the 5-star review! We're delighted to hear that you're enjoying your home and that our team has been responsive and helpful.

GoogleClinton Place·Autumn Richardson·5y ago
positiveResponded
5.0

Business response· Jul 24, 2025 · posted via API

Hi Autumn, It means a lot to us that you feel comfortable and well taken care of in your home. Thank you for being the best part of our community!

GoogleClinton Place·Tommy Twitch·5y ago
positiveResponded
5.0

Business response· Jul 24, 2025 · posted via API

Hi Tommy, Thank you so much for your 5-star review! We’re thrilled to hear that you’ve had such a positive experience. It’s always our goal to provide a comfortable, well-maintained, and welcoming community for our residents, and we’re so glad that has been your experience. If there’s ever anything you need, please don’t hesitate to reach out we’re here to help!

GoogleWindsor·Kelli Bailey·5y ago
positiveResponded
5.0

I’ve lived here a year. It’s been a safe and friendly neighborhood. Susan, the manager, is extremely friendly and approachable. The staff goes over and above to accommodate the tenants.

StaffSafety
Business response· Jul 23, 2025 · posted via API

Hi Kelli, Your kind review is truly appreciated! It’s always rewarding to know that our efforts to maintain a welcoming and well-kept community are making a difference for our residents. We love our staff too!

GoogleWindsor·Marcella Bertrand·5y ago
positiveResponded
5.0

I have lived here for 20+ years and wouldn't think of living anywhere else. It has been a very quiet and safe place. Management is very nice and repairs are done in a timely manner. Neighbors that I don't even know, have been very nice and offered their help, when needed. Also,…

NoiseSafety
Business response· Jul 23, 2025 · posted via API

Hi Marcella, It’s residents like you who make our community great! Thank you for your kind review and for trusting us to provide you with a wonderful living experience.

GoogleWindsor·Micah Baker·5y ago
positiveResponded
5.0

The staff is great!

Staff
Business response· Jul 23, 2025 · posted via API

Hi Micah, Thank you for your continued support and positive feedback! Knowing that you're satisfied with our community and staff makes all our efforts worthwhile. We are happy to know that you are satisfied with our staff!

GoogleWindsor·Malon Haggermaker·5y ago
positiveResponded
5.0

I have lived here for 3 years now. Landlord and repair crew have always been very helpful and responsive. It is a very clean and peaceful place to live.

MaintenanceCleanliness
Business response· Jul 23, 2025 · posted via API

Hi Malon, Your 5-star rating means the world to us! We're thrilled that you're enjoying your apartment and all that our community has to offer. Please let us know if there's ever anything we can do to assist.

GoogleWindsor·Whitney Taylor·5y ago
positiveResponded
5.0

I’ve lived in two different town houses at Windsor over the past 7 years. Management is friendly, rent is reasonable, and the new owners are making updates all that time (dog park area, new fencing for the pool, etc.) that make the complex nicer. My neighbors are trustworthy, and…

NoiseParkingFees & BillingSafetyAmenities
Business response· Jul 23, 2025 · posted via API

Hi Whitney, Thank you so much for your continued residency and for sharing your experience! We're honored to have had you as a valued resident for the past seven years. It’s great to hear that you've enjoyed both of your townhomes and found the community to be safe, welcoming, and convenient. We appreciate your feedback and insight!

GoogleWindsor·charity caruthers·5y ago
positiveResponded
5.0

I have lived at Windsor Apartments for 6 months. I enjoyed living here. The staff are all very friendly and helpful. The pool is really great in summer. I never had any issues with noise or security. I feel safe. My apartment is cozy and everything functions well. Anytime I neede…

StaffNoiseCommunicationSafetyAmenities
Business response· Jul 23, 2025 · posted via API

Hi Charity, Thank you so much for your thoughtful review! We're delighted to hear that your experience at Windsor Apartments has been positive! It’s wonderful to know that you’ve enjoyed the quiet, safety, and comfort of your home, and that our amenities like the pool have added to your experience. Thank you for being the best part of our community!

GoogleWindsor·Kenzie Blackmon·5y ago
positiveResponded
5.0

Me and Fiancé just moved in Friday and so far we love. Very nice and quiet area, kind neighbors, and we think the apartment is gorgeous. We’ve had a few things that need repair but the maintenance service is fast and efficient. Not to mention they are very affordable over here. O…

MaintenanceNoiseMove-In
Business response· Jul 23, 2025 · posted via API

Hi Kenzie, Thank you so much, McKenzie! We appreciate your kind words and wonderful feedback! We're thrilled to hear that you're enjoying your new home and having such a positive first experience. It's great to know you're loving the peaceful atmosphere, kind neighbors, and the beauty of your apartment. Thank you!

GoogleWindsor·Amanda Thigpen·5y ago
positiveResponded
5.0

We have lived here going on 4 yrs. It's a nice quiet neighborhood. The manager is very nice and helpful.

StaffNoise
Business response· Jul 23, 2025 · posted via API

Hi Amanda, Thank you for your kind words! We're so glad to hear you're enjoying your home and the community amenities. Our team works hard to provide a comfortable, welcoming environment, and it’s always rewarding to hear when that effort shines through.

GoogleWindsor·Larry Penn·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Larry, We really appreciate your 5-star review! Thank you for the kind words and fantastic rating! We’re so glad to hear that your experience with the property! Thank you for being the best part of our community!

GoogleWindsor·Chelsea M·5y ago
positiveResponded
5.0

Best apartments around hands down. Manager is always on top of it when I ask

Staff
Business response· Jul 23, 2025 · posted via API

Hi Chelsea, We are so happy to hear you have had a great experience with our staff! This is so exciting! Our residents are the best part of our community and we strive for these type pf comments!

GoogleWindsor·Patricia brick·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Patricia, Thank you so much for your glowing review! We're thrilled to hear you're enjoying your home and the community amenities. It means a lot to our team to know we’ve made a positive impact. We’re always here if you need anything!

GoogleWindsor·Sandy Joe·5y ago
positiveResponded
5.0

Windsor Apartments have been extremely helpfully!! Glad we chose to move here! Apartment is in excellent condition. Susan, the office manager, is extremely nice and has been a big help to us. Also want to give thanks to the maintenance guy as well! When we have needed him he was…

MaintenanceStaff
Business response· Jul 23, 2025 · posted via API

Hi Sandy, Thank you so much for your kind words and glowing review! We’re thrilled to hear that you’re enjoying your home at Windsor Apartments and that your experience has been so positive. Susan truly cares about our residents, and it’s great to know her dedication and kindness made a lasting impression. We’ll also be sure to pass along your thanks to our maintenance team. They really take pride in being timely and reliable. We're grateful you chose Windsor as your home and look forward to continuing to provide a welcoming and well-maintained community for you. Thank you again for being a valued part of our community!

GoogleAxis at Rocket City·Jane Brandon·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Jane, Thank you for your excellent review. We are pleased to know that you are satisfied with your experience in our community. Providing exceptional service and a welcoming environment for our residents is our top priority. We appreciate your kind words and look forward to continuing to serve you.

GoogleAxis at Rocket City·Deanna Roberts·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Deanna, Thank you for your positive feedback and for choosing to be part of our community. We are committed to maintaining the highest standards of service and ensuring a comfortable living environment for all our residents. Your satisfaction is our greatest reward, and we look forward to continuing to exceed your expectations.

GoogleAxis at Rocket City·Pamela Pride·5y ago
positiveResponded
5.0

I really enjoying where I stay because it quiet

Noise
Business response· Jul 23, 2025 · posted via API

Hi Pamela, Thank you for your generous review. We are delighted to hear that your experience with our community has been exceptional. Our team remains dedicated to providing outstanding service and a comfortable living environment. We truly value your residency and look forward to continuing to support your needs.

GoogleAxis at Rocket City·JOANN RUGART·5y ago
positiveResponded
5.0

Great place to call home!!! The office manager is so helpful. I have lived here off and on for over 20 years!! Very cozy large home!!

StaffCommunication
Business response· Jul 23, 2025 · posted via API

Hi Joann, Thank you very much for your thoughtful and positive review. We are truly honored to have you as a valued resident and are delighted to hear that you are pleased with the quality of our community and the level of service provided by our team. Our staff works diligently every day to maintain a welcoming, safe, and well-maintained environment, and your kind words affirm our commitment to excellence.

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
5.0

Park Pointe Apartments — It’s A Good Area,Very Quiet, Pet Friendly, Good Heat/Air Conditioning Highly Recommend!

NoiseParking
Business response· Feb 8, 2022 · posted manually

Thank you for choosing to make Park Pointe your home. We appreciate your residency!

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
4.0

Great Place, Great Price, Great Location — I have lived here for almost 2 years and love the location most of all. It’s is about 15 to anywhere. The space in the apartments is great for the price with dishwasher, washer/dryer hookups and more than enough closet space. Would defin…

Fees & Billing
Business response· Aug 10, 2026 · posted manually

Thank you so much for sharing this — it means a lot to hear that the location and layout have worked so well for you! We're glad the extra closet space and in-unit conveniences have made day-to-day living easier, and that being close to everything has been a plus too. We're grateful you've called Axis at Rocket City home and even more grateful you'd recommend us to others. Thanks again for taking the time to leave such a thoughtful review!

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
4.0

Current Resident — I have been out here for almost 4 years i love the space in these apartment just a little more remodeling and they will be up to date but overall this is my home

Business response· Aug 10, 2026 · posted manually

Thank you so much for sharing this! Four years is quite a milestone, and we're glad to hear the space has felt like home for you! We hear you on the remodeling front, and we're always working on ways to keep improving the community. It means a lot that you've stuck with us this long, and we hope Axis at Rocket City continues to feel like the right fit for years to come. Thanks again for taking the time to leave your thoughts!

GoogleAxis at Rocket City·Tenesha Vaughn·5y ago
positiveResponded
5.0

I have lived here for 2 years. No complaints. No noise and close to schools, grocery stores as well as restaurants. Great place to live. Pet friendly as well!

Noise
Business response· Jul 23, 2025 · posted via API

Hi Tenesha, Thank you very much for your thoughtful and encouraging review. We take great pride in providing a high standard of service and a welcoming community for our residents, and it is gratifying to know that our efforts have made a positive difference in your experience.

AApartments.comAxis at Rocket City·Anonymous·5y ago
neutralResponded
3.0

Current Resident — Two bedroom 2bath is very spacious! Rooms are huge and they come with double closets. Dishwasher & washer dryer hookup is included. Maintenance is fast

Maintenance
Business response· Aug 10, 2026 · posted manually

Thank you for sharing your thoughts! We're so glad to hear you're enjoying the spacious layout, generous closet space, and the convenience of having a dishwasher and washer/dryer hookup. It's also great to know maintenance has been responsive for you — that's something we take pride in at Axis at Rocket City. If there's anything else on your mind or ways we can make your experience even better, we'd love to hear more.

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
5.0

Home sweet home — I have lived in these apartments several times in the last 20 years. They are so roomy!! Lots of closet spaces!! Management and maintenance are very helpful!! I would recommend these apartments to anyone

Maintenance
Business response· Feb 8, 2022 · posted manually

We are so happy that you have chosen to make Park Pointe Apartments your home! We greatly appreciate your residency.

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
5.0

Tameka Patton — I've lived in Park Pointe Apartments for about 4 years and I can actually say I love it here. The apartments are very spacious very quiet and the maintenance and management do a great job. I would recommend park point to anyone looking for an apartment

MaintenanceNoiseParking
Business response· Aug 10, 2026 · posted manually

Thank you so much for taking the time to share this, Tameka! We're so glad to hear you're enjoying the space and quiet, and that our team has made your experience a positive one. Reviews like this truly make our day. Thanks for recommending us to others, we're grateful to have you as part of the Axis at Rocket City community!

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
5.0

Good management & maintenance — Management was helpful when needed. Maintenance was handled in a timely way. All the listed amenities were not in my apartment. Overall a good year.

Maintenance
Business response· Feb 3, 2022 · posted manually

Thank you for your positive review. We greatly appreciate your continued residency at Park Pointe!

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
5.0

Park point apartment — This is a vey nice place to live it’s quite and the scenery is beautiful

Parking
Business response· Feb 3, 2022 · posted manually

Thank you for your kind comment. We work hard to make Park Pointe Apartments a pleasurable place to come home to.

AApartments.comAxis at Rocket City·Anonymous·5y ago
neutralResponded
3.0

Space — The apartments have alot of space,big rooms that's what I love been here about 4 years and live out here about 3 times.total

Business response· Feb 3, 2022 · posted manually

This must be your "Forever Home"! The third times the charm. We are so happy you have decided to reside with us at Park Pointe. Thank you for being a valued resident.

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
5.0

Love it here — Been living in the neighborhood for quite a while great apartments to live in!!

Business response· Feb 3, 2022 · posted manually

So happy to have you here at Park Pointe Apartments!

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
5.0

Great quit place to live!!!!!!!! — Staff are great and very helpful and friendly. Very quite neighborhood. Great rates and upgrades are coming. Can’t wait to be a part of it!

Staff
Business response· Feb 3, 2022 · posted manually

So many wonderful upgrades and improvements coming in 2022! We are so excited to welcome the new property management company; Providian Realty! Looking forward to the future and what is in store for Park Pointe Apartments!

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
4.0

Jasmine walker — They are fast about answer maintenance calls they keep the property clean and free of trash and the leasing managers are nice and understand this will be my second year no complaints so far

MaintenanceStaffCleanliness
Business response· Feb 2, 2022 · posted manually

Thank you for your great Review Jasmine! We love having you here at Park Pointe Apartments!

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
4.0

Great place to live. — I've lived here 3 different times. Love the size of apartments. Great area to live in. Close to stores,schools, and bus line. I would recommend living here to anyone looking for a nice place to live.

Business response· Feb 2, 2022 · posted manually

Thank you for making Park Pointe your home! We enjoy having you as well!

AApartments.comAxis at Rocket City·Anonymous·5y ago
neutralResponded
3.0

Decent Living — The largest strain in trying to find a roof and four walls is simply location. Park pointe apartments at the most is 10 to 15 minutes away from food, entertainment, leisure. Two thumbs up!

Parking
Business response· Feb 3, 2022 · posted manually

Location is Prime! It doesn't get any better. Shopping, dining, arts, great schools, tech industry and so much more is just outside your door. Park Pointe is close to it all!

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
5.0

Pacific pointe apartments — Great apartments n the maintenance n staff Sherry is very professional n nice!! I would recommend anyone here! I love it!

MaintenanceStaff
Business response· Feb 3, 2022 · posted manually

Thank you for making Park Pointe Apartment your home. We appreciate your residency!

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
5.0

Nice place — The place is great to live very quiet and maintenance stays on top of everything.

MaintenanceNoise
Business response· Feb 2, 2022 · posted manually

We love our Maintenance! Thank you for making Park Pointe your home!

GoogleRiverchase·Traci Greene·5y ago
negativeResponded
1.0

I’ve been calling since June looking for a place for my children and I to reside and the manager is not a woman of her word

Staff
Business response· Aug 17, 2026 · posted via API

Thank you for taking the time to share this. I'm sorry to hear your experience with our communication hasn't reflected the standard we strive for at Riverchase. We want every interaction, from that very first call, to feel reliable and respectful, and it sounds like we missed the mark here. I'd really like to learn more about what happened and help however we can.

GoogleRiverchase·Evangelist Marlo·5y ago
neutralResponded
3.0

Business response· Aug 17, 2026 · posted via API

Thank you for taking the time to share your feedback with us. We're always looking for ways to improve the experience at Riverchase, and we'd love to hear more about what prompted your rating. If there's anything specific we can address or clarify, please don't hesitate to reach out.

GoogleAxis on Beltline·Korrie Chapman·5y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Korrie, Thank you for your wonderful review. We are pleased to know that you are satisfied with your living experience in our community. Our team is dedicated to maintaining a high standard of service and providing a comfortable environment for all our residents. We appreciate your support and look forward to continuing to serve you.

GoogleThe Emerson·Sally Liuzzo·5y ago
positiveResponded
4.0

I have lived in Stonybrooke heights nearly three years. Maintenance problems are taken care of quickly and efficiently. I recently had an issue with a first floor apartment I had to move the due to health related issues. Debra and Logan took care of all the issues. I got a brand…

MaintenanceCommunication
Business response· Jul 23, 2025 · posted via API

Hi Sally, Thank you so much for your kind words and for being a valued resident of Stonybrooke Heights for nearly three years. We're so pleased to hear that your maintenance needs have been handled efficiently and that Debra and Logan were able to support you through your recent transition. We’re also glad the additional dumpster pickup has made a positive impact it’s always our goal to maintain a clean and comfortable environment for all our residents. Your appreciation means a great deal to our team, and we’re grateful to have you as part of the community. Thank you!

GoogleAxis on Beltline·James Capps·5y ago
positiveResponded
5.0

Business response· Mar 31, 2022 · posted via API

Thank you James!

GoogleAxis on Beltline·Brook Tommil Nelson (BLESSEDQUEEN)·5y ago
positiveResponded
5.0

Business response· Mar 31, 2022 · posted via API

Thank you Brook!

GoogleThe Emerson·Corey Hill·5y ago
negativeResponded
1.0

Was evicted from that place in 2017 when the THEN property manager lee was stealing our rent money orders. I was told by the next manager that I could stay there but had to repay back all that was lost. After the final manager got in there. Myself and 7 other tenants from the sam…

StaffFees & BillingSafety
Business response· Jul 23, 2025 · posted via API

Hi Corey, We’re truly sorry to hear about your past experience and the challenges you’ve faced. While we cannot speak to specific situations or past management decisions from several years ago, we want to assure you that we take all resident concerns seriously. Evictions and financial matters are handled in accordance with legal guidelines, and we regret if you felt the process was unfair or unclear at the time. Thank you! If you believe there was an error or have documentation to support your claims, we recommend consulting with legal aid or housing assistance services that may be able to guide you through the process of disputing an eviction on your record.

GoogleAura Apartments·Serena Clark·5y ago
positiveResponded
5.0

While heading down the parkway it appears to be an okay place::) keep your head up pine tree, nice landscaping too, and you have a pool, WOW! Food for thought, should add pics of floor plans just saying

Amenities
Business response· Jul 23, 2025 · posted via API

Hi Serena, Thank you for your feedback! We’re glad you appreciate the landscaping and pool amenities. We also appreciate your suggestion about adding floor plan photos it’s something we’ll certainly consider to help future residents get a better feel for our community. We hope to welcome you soon! Thank you!

AApartments.comWindsor·Anonymous·5y ago
positiveResponded
5.0

Former tenant — I lived there for five years and the only complaint I had was on some of the rowdy neighbors drinking at night, but other than that I enjoyed living there. I left in 2016, the manager then was miss Connie, and she was awesome if you needed help with anything.

StaffNoise
Business response· Aug 10, 2026 · posted manually

Thank you so much for sharing this and for being part of the Windsor community over the years! We're glad your overall experience was a positive one, and it's wonderful to hear Connie left such a great impression — that kind of attentive service is exactly what we strive for. We also appreciate you mentioning the noise concerns; feedback like this helps us continue improving the community experience for everyone. Wishing you all the best, and thank you again for taking the time to reflect on your years with us!

GoogleThe Charlie·Renae Brown·5y ago
positiveResponded
5.0

I have lived here 5 yrs. I have no complaints about the management or maintenance I love Angie and Jimmy their great people. The only complaint I have is rent has continually increased and with the pandemic and being disabled it's hard to get out to go get money orders to pay ren…

MaintenanceFees & Billing
Business response· Jun 21, 2024 · posted via API

Thank you so much for your wonderful five-star review! We are thrilled to hear that you are enjoying your experience at Bradley Place Apartments. Your positive feedback means a lot to us and motivates our team to continue providing exceptional service and a comfortable living environment.

GoogleCourtney Square·Kelly Gray·5y ago
positiveResponded
5.0

Have been here 40 years and love it. It has older couples living here which is great that they don't rent to people with children. Mostly middle age and older people. Ms Karen has always been great and we have great neighbors. They don't allow riff raff which is great. I hope the…

NoiseFees & Billing
Business response· Sep 10, 2025 · posted via API

Hi Kelly, Thank you so much for sharing your experience and for being part of our community for so many years! We’re thrilled you’ve enjoyed living here and appreciate your kind words about our team and your neighbors. We strive to maintain a welcoming, well-kept community for everyone.

AApartments.comThe Charlie·Anonymous·5y ago
positiveResponded
5.0

Awesome place to live. — I moved here on May 1, 2021. It is an awesome place to live. Apartment manager is nice, she listens to you. Maintenance is great as well. If you have a problem they get right to it. The property is well maintained. It is nice and quite all hours. I would…

MaintenanceStaff
Business response· Jul 31, 2026 · posted manually

Thank you so much for your kind words and for being a valued resident since 2021! We're thrilled to hear you've had such a positive experience with our team. Providing responsive service, maintaining a beautiful community, and creating a quiet, welcoming place to call home are all priorities for us. Your recommendation means a great deal, and we truly appreciate you taking the time to share your experience. Thank you for being part of our community!

GoogleAxis on Beltline·Rodney Wiggins·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Rodney, Thank you for your positive feedback. We are delighted to hear that you are enjoying your experience in our community. Our team remains committed to providing exceptional service and maintaining a welcoming environment for all residents. We truly appreciate your support and look forward to serving you in the future.

GoogleRiverchase·Jesusloveyou·5y ago
positiveResponded
5.0

Business response· Aug 17, 2026 · posted via API

Thank you so much for the 5-star review and for taking the time to share your support! We're so glad you're enjoying life at Riverchase, and your kind words truly mean a lot to us. If there's ever anything you need, please don't hesitate to reach out. The Riverchase Team

GoogleAxis on Beltline·Kay Rob·5y ago
positiveResponded
5.0

Business response· Jul 21, 2021 · posted via API

Hey Kaylon, Thanks for the 5 star rating. We love our residents and are so appreciative of your review.

GoogleKing's View Apartments·Michael Davidson·5y ago
positiveResponded
5.0

My mother has lived her going on 5 years now and she loves it, she has made so many friends. Her down staris neighbor is one of them that she looks at like family. She has feed the wild deer that roam in the field and just sits on her balcony and watches them and the groundhogs t…

Noise
Business response· Jun 22, 2026 · posted via API

Thank you so much for sharing this beautiful glimpse into your mother’s life with us. Hearing that she has found a true sense of home, family-like friendships, and so much joy in the nature around her over the past five years means everything to our team.

GooglePark Place·Mr Gumbi·5y ago
negativeResponded
1.0

A don’t look closely kinda environment.

Business response· Jul 23, 2025 · posted via API

Hi Gumbi, Thank you for sharing your thoughts. We take all resident feedback seriously and are continuously working to maintain and improve our community. If you have specific concerns you’d like to discuss, please feel free to reach out to the management office. Thank you!

GoogleThe Charlie·Ciera Pitner·5y ago
positiveResponded
5.0

I just knew this was the place for me from the jump after meeting Angie upon picking up a application. She was all smiles and was ready to work with me. When I moved in, she always promised to take care of me and have done just that. Here I am, a year later and still in love wit…

MaintenanceMove-In
Business response· Jul 24, 2025 · posted via API

Hi Ciera, We’re so happy to hear that you love living here! Thank you for your support and for taking the time to share your experience with others.

GoogleRhodes Ferry·Lori Shaddy·5y ago
negativeResponded
1.0

They do NOT know how to communicate, very poor of letting people know if they have gotten approved or not. Don’t recommend

Business response· Sep 11, 2025 · posted via API

Hi Lori, Thank you for sharing your feedback. We’re very sorry to hear about your experience and take your concerns seriously. Clear communication with applicants is important to us, and we’d like to learn more about what happened so we can improve. Please feel free to reach out to our office directly at [phone/email] so we can address this with you personally.

GoogleAxis on Beltline·Bud Patterson·5y ago
positiveResponded
5.0

We have lived here for over 3 years now and really enjoy the beautiful grounds and quiet area. Most of the residents are respectful of their neighbors and very friendly. I absolutely love Mike, Ricky, and Donna!! This is a great place to live but there are always thing that could…

NoiseCleanliness
Business response· Jun 7, 2021 · posted via API

Thank you so much. We appreciate both of you for being part of our community.

GoogleAxis on Beltline·Darlene Polk·5y ago
positiveResponded
5.0

I have been at Danville Park Apts almost 2 years now. The best apartment complex I have ever lived in. Very peaceful and quiet. Office staff and maintenance are all wonderful. You call the office for maintenance and they are here within minutes. If you’re looking for a great plac…

MaintenanceStaffNoiseParkingCommunication
Business response· Jun 4, 2021 · posted via API

Thank you so much Darlene and we love having you here!

AApartments.comAxis at Rocket City·Anonymous·5y ago
positiveResponded
5.0

Great Apartments! — I lived here for 5 years. The only reason I moved is cause my mother got sick. I loved my place and will miss it. Great Place.

Business response· Aug 10, 2026 · posted manually

Thank you so much for sharing this! It truly means a lot to us! We're so glad your time at Axis at Rocket City was a great experience, and we appreciate you taking the time to let us know. Wishing your mother comfort and good health, and wishing you all the best on your next chapter. Thank you again for the kind words!

GoogleAxis on Beltline·Kodi “Kix” Henry·5y ago
positiveResponded
4.0

I lived here from 2015-2019 and then 2019-2022 when an unfortunate series had me make the hard choice to move out once again HOWEVER I STILL LOVED IT HERE! The maintenance men are vary polite and super helpful! The pet deposit is ridiculously expensive at 400$ The only REAL probl…

MaintenanceNoiseFees & BillingMove-In
Business response· Mar 31, 2022 · posted via API

Good luck with all you strive to do.

GoogleThe Henry·Tywanya Johnson·5y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Tywanya, Thank you for the generous review! We’re glad you’re enjoying everything from the apartment layout to the convenient location and overall vibe of the property. Your satisfaction is our biggest priority.

GoogleKing's View Apartments·Evelyn Clark·5y ago
negativeResponded
1.0

Not a resident but my mother in law is. We just visited and she let us know her upstairs neighbor sweeps trash from their balcony onto her patio. They also leave their dog on the balcony so she has the dogs mess falling onto the patio. Management has been made aware but either…

NoiseCleanliness
Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Please note that a new property management company and its owners have recently taken over management of the community, and we are actively working to address concerns and improve the resident experience. We would appreciate the opportunity to learn more about your situation and discuss how we can help. Please contact our team at (423) 607-8295 at your earliest convenience. We look forward to speaking with you and working toward a resolution.

GoogleAxis at Rocket City·Trippapplying Pressure·5y ago
negativeResponded
1.0

This Place is straight bs these apartments are old and they do not fix nothing right and the rent went up and nothing was new are fixed and now they are non smoking apartments and still nothing is new I advise you not to move here and also bugs are horrible and there's mold every…

MaintenanceFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi, Thank you for sharing your concerns. We sincerely apologize for the issues you have experienced with maintenance, pest control, and property conditions. We take these matters seriously and strive to provide a safe and comfortable living environment for all residents. Please contact our management office directly so we can address your concerns and work toward a resolution. Your feedback is important to us as we continue to improve our community

GoogleThe Henry·Mz BAmA 4lIfe·5y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi, Thank you for your feedback. We regret that you’ve had a negative experience and would like the chance to make things right. Please reach out to our management team at your earliest convenience so we can address your concerns directly.

GoogleAxis on Beltline·Daia Church·5y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Daia, Thank you for your excellent review. We are grateful to have you as a resident and are pleased to know that our community and services have met your expectations. We remain committed to providing a high-quality living experience and look forward to continuing to serve you.

GoogleKing's View Apartments·Leslie McCarter·5y ago
positiveResponded
5.0

Business response· Jun 22, 2026 · posted via API

Thank you for the 5-star review, [Name]! We’re so glad you enjoyed your experience. We appreciate your support and look forward to serving you again!

GoogleBeaver Hollow·Randy Campbell·5y ago
negativeResponded
1.0

A horrible place to reside. The ceilings are so thin and you can hear everything your neighbors do. Children go unsupervised and stomp on the floor. The $560 security deposit for an old property is outrageous;The management will find some reason to keep it when you move out.

NoiseFees & BillingMove-InSafety
Business response· Jul 23, 2025 · posted via API

Hi Randy, Thank you for your feedback. We're truly sorry to hear that your experience did not meet expectations. We understand how important peace and quiet are in a home, and we regret any inconvenience caused by noise or other residents. Our goal is always to be fair and transparent, especially when it comes to security deposits, and we'd be happy to review any concerns you may have regarding your move-out charges. Thank you!

GoogleHillside Place·Michael Scott·6y ago
neutralResponded
3.0

I love living here, but the manager Shawn tried to screw us over by trying to charge us $25 per set of blinds. We needed 3 sets. I went to Home Depot and got 2 bedroom sets for $10 each and got 1 living room set for $18. That's $38 that we paid versus $75 that she tried to charge…

StaffFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Michael, Thank you for sharing your thoughts and for letting us know you enjoy living here. It truly means a lot to us. We're sorry to hear about your frustration regarding the blinds replacement cost. Our pricing is based on standard community rates that cover both materials and installation, but we understand that residents may find more affordable DIY options. We appreciate your feedback and will continue to learn from this insight!

GoogleBeaver Hollow·Mellisa Kahler·6y ago
positiveResponded
4.0

Very nice place

Business response· Jul 23, 2025 · posted via API

Hi Melissa, Thank you for your kind words! We are happy to know that you are enjoying your time at our community! We value your feedback and thank you very much for your insight!

GoogleAxis on Beltline·William Spicer·6y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi William, We sincerely appreciate your kind words and positive feedback. It is our privilege to serve you, and we are glad to hear that you are enjoying your time with us. Our team will continue working hard to ensure your experience remains exceptional.

GoogleRiverchase·MR HOUSTON PLAYS·6y ago
positiveResponded
5.0

Business response· Aug 17, 2026 · posted via API

Thank you so much for the 5-star rating! We're thrilled you're having a great experience at Riverchase, and we truly appreciate you taking the time to share this.

GoogleThe Emerson·misty hite·6y ago
positiveResponded
5.0

I have lived here almost 3 years I love my neighbors and my neighbors are awesome this is one of the better and Area it’s also a good safe complex for kids play there’s always a watch for adults out watching kids even if there isn’t their own our office manager is nice and helpfu…

StaffNoiseSafety
Business response· Jul 23, 2025 · posted via API

Hi Misty, Thank you for your kind words and for being a part of our community for nearly three years! We're so glad to hear that you enjoy your neighbors and feel safe and supported here especially when it comes to a family-friendly environment. It’s also wonderful to hear your appreciation for Debra and our management team. Your feedback truly means a lot to us! Have a great day!

GoogleRiverchase·ricky hollingshed·6y ago
positiveResponded
5.0

Business response· Aug 17, 2026 · posted via API

Thank you so much, Ricky, for the fantastic 5-star rating! We're thrilled you're having such a great experience at Riverchase. It means a lot to us when residents and visitors take the time to share their feedback. If there's ever anything more we can do to make your experience even better, please don't hesitate to reach out.

AApartments.comClinton Place·Anonymous·6y ago
negativeResponded
2.0

This property is ok — I had to move in because I was in a bind but almost immediately regretted it. This place is so old and not taken care of it’s wild. I can’t even walk on the back Patio because there’s caution tape But yet they still have done nothing to fix it and I’ve been…

MaintenanceMove-In
Business response· Aug 10, 2026 · posted manually

Thank you for sharing your feedback. We're sorry to hear the condition of the property and your experience with our team haven't met your expectations — that's not the impression we want anyone to have while living at Clinton Place. We'd really like to learn more about the specific concerns you've mentioned, including the patio and other outstanding items, so we can look into them properly.

GoogleKingsport Crossing·Jay Nicholson·6y ago
positiveResponded
5.0

10/10 would rent from again

Fees & Billing
Business response· Nov 20, 2020 · posted via API

Jay. Wow! What a compliment. We love getting reviews like this! Thanks for making our day!!

GoogleAxis on Beltline·J F·6y ago
positiveResponded
4.0

This is a nice Community to live in close to grocery and fast food. Dogs allowed. Community pool. Residents only.

Amenities
Business response· Jun 27, 2022 · posted via API

We appreciate your review from all of us at Danville Park!

GoogleThe Emerson·Sarah Marshall·6y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Sarah, We’re sorry to hear that your experience has not met expectations. Your feedback is important to us, and we’d appreciate the opportunity to better understand the concerns you’ve faced so we can work toward a resolution. Thank you!

GoogleKingsport Crossing·Christian Martino·6y ago
negativeResponded
1.0

Business response· Sep 25, 2020 · posted via API

We are disappointed to receive your 1-star rating. Please know we take all feedback seriously and use it as a chance to learn how to better serve our residents, past and current. We'd like to learn more about your experience and invite you to email us at customerservice@wilhoitproperties.com. Thank you - Wilhoit Properties

GoogleAura Apartments·Sherrie Dunn·6y ago
negativeResponded
2.0

If you like seeing and hearing cops, ambulances, and domestic violence every day this is the apartment complex for you! This place is run down and they can’t keep anything nice because the kids tear everything up. It’s not worth the money at all. The 2 stars is only for some of…

Business response· Jul 23, 2025 · posted via API

Hi Sherrie, Thank you for sharing your feedback. We’re sorry to hear that your experience has been challenging. Providing a safe and well-maintained environment is very important to us, and we take concerns about safety and property upkeep seriously. We encourage residents to report any issues directly to management so we can address them promptly. Thank you!

AApartments.comAxis on Roan·Anonymous·6y ago
negativeResponded
2.0

Not as it seems — The water in the kitchen & bathroom sinks will scald u , barely take a shower b4 water is cold, there is no water pressure , mean notes from LL and Lowe level apartment has no barrier against noise from apartment above. The updating of the apartment above you ,…

NoisePestsFees & Billing
Business response· Aug 10, 2026 · posted manually

Thank you for sharing this feedback. We're sorry to hear about the frustrations you've described with water temperature and pressure, noise levels, and pest control. These are the kinds of details we want to look into directly. Comfort and responsiveness matter to us at Axis on Roan, and we'd like the chance to understand what's been happening and see how we can help.

GoogleRiverchase·Bxrbie Beauty·6y ago
negativeResponded
1.0

Business response· Aug 17, 2026 · posted via API

Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet expectations, and we'd like the opportunity to understand more about what happened.

GoogleThe Emerson·Kirabo Russell·6y ago
negativeResponded
1.0

They were not responsive. very unprofessional. Pushed my move in date by a week even if i was coming in from out of state. They were not ready on the next agreed date and never got back to me. DO NOT trust them. have plan A and B. They should be Z! so disappointed.

Move-In
Business response· Jul 23, 2025 · posted via API

Hi Kirabo, We’re very sorry to hear about your experience and sincerely apologize for the inconvenience and frustration it caused especially given the challenges of relocating from out of state. Delays and lack of communication are not the standard we strive for, and we understand how disappointing this must have been. Please know that we take your feedback seriously and are reviewing what occurred so we can improve our process and prevent situations like this in the future. If you're open to further conversation, we’d appreciate the opportunity to speak with you directly. Thank you!

GoogleCourtney Square·Jennifer Wade·6y ago
negativeResponded
1.0

Refused to rent to me because I had children !! I do not recommend!! Very rude!!! I wish I could rate this place as no stars!!!

Fees & Billing
Business response· Sep 10, 2025 · posted via API

Hi Jennifer, We’re very sorry to read your review and regret that you feel this way. Our community does not discriminate against families with children. We follow all federal, state, and local Fair Housing laws and apply the same rental criteria to every applicant. If you’d like to discuss your experience further, please contact our office directly so we can better understand what happened.

GoogleAxis on Beltline·little Y·6y ago
negativeResponded
1.0

Lived here two years had a two bedroom two bath both my Bath Tubs stayed blocked called office numerous times within a month always same way upstairs neighbors always loud Rude Management who seems way to involved in tenants personal lives no privacy and always remember if you li…

StaffNoiseCleanlinessFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Little, We're truly sorry that your stay with us has not met your expectations. Our team strives to provide a well-maintained and responsive community for all residents, and it’s clear from your feedback that we have fallen short. Your input is valuable and helps guide our ongoing efforts to improve. We would appreciate the chance to speak with you directly so we can work toward resolving the issues you’ve experienced.

GoogleCourtney Square·Ethan Sharp·6y ago
negativeResponded
1.0

I lived here for three years. My living experience was enjoyable as at the time the complex was owned by an individual who also was the landlord. I never had any problems and she was the nicest person ever to deal with. She did not rent to just anyone and did not put up with riff…

NoiseParkingPestsFees & Billing
Business response· Sep 10, 2025 · posted via API

Hi Ethan, Thank you for taking the time to share your detailed experience. We’re sorry to hear that your time here became less enjoyable after management changed hands. We take feedback like yours seriously and are continually working to improve our services, maintenance, and resident experience. If you’d like to discuss your concerns further, please feel free to contact our office directly.

GoogleAura Apartments·Damiana Vivas·6y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Damiana, Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying your experience with us. Providing excellent service and a welcoming community is our top priority, and your kind words mean a lot. We look forward to continuing to serve you!

GoogleKingsport Crossing·Deborah Butts·6y ago
neutralResponded
3.0

Business response· Jun 29, 2020 · posted via API

Thank you for taking a moment to leave a 3-star rating. We would like to learn more about your experience and invite you to send an email to customerservice@wilhoitproperties.com. We look forward to hearing from you. Have a great day. Wilhoit Properties

GoogleThe Emerson·Josh Fields·6y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Josh, Thank you for taking the time to share your feedback. We regret that your experience did not meet your expectations and apologize for any inconvenience you may have encountered. Please know that we take all concerns seriously and continuously strive to improve the quality of our service and communication. Thank you!

GoogleCourtney Square·MemeClay·6y ago
negativeResponded
1.0

Really need a home for my family and I however I am being denied because the apartment is upstairs and they dont place those who have kids in a upstairs apartments. Really heartbreaking I moved from a different state and this has never happen to me before..

Business response· Sep 10, 2025 · posted via API

Hi Meme, We’re so sorry to hear about your situation. We know how difficult moving from another state can be, especially when housing doesn’t work out as planned. Our upstairs placement policy is for safety and comfort reasons, not to exclude anyone. If a downstairs apartment becomes available, we’d be happy to reach out.

GoogleWindsor·bsnewton·6y ago
negativeResponded
2.0

Partner and I have been calling for months. Keep being told to check back by the first of the next month. Called today, said we just have to put in an application. Why didn't they tell us that months ago? Not to mention the lady who answered the phone was extremely rude and kept…

Move-In
Business response· Jul 23, 2025 · posted via API

Hi, We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. We understand how frustrating it must have been to feel misinformed and not properly assisted during your inquiry. That is certainly not the standard of service we aim to provide. Your feedback will be shared with the team so we can address the communication issues and ensure better consistency and courtesy moving forward. If you would consider giving us another opportunity, we’d welcome the chance to provide a better experience.

GoogleAxis at Rocket City·Betzaida Cruz·6y ago
negativeResponded
1.0

Business response· Jun 19, 2024 · posted via API

Thank you for taking the time to share your feedback about Axis at Rocket City. We genuinely appreciate your review and the three-star rating. We are excited to announce that Axis at Rocket City is now under new management. Our new team is dedicated to enhancing the resident experience and addressing any concerns you may have. We are actively working on improvements to ensure that our community meets and exceeds your expectations. We would love the opportunity to discuss any specific issues you have encountered and how we can make your living experience better. Please feel free to reach out to us directly at axisrocketcity@sparkmanage.com, or stop by the leasing office at your convenience. Your satisfaction is our top priority, and we are committed to making Axis at Rocket City a place you are proud to call home.

GoogleAxis on Beltline·Jamie Householder·6y ago
negativeResponded
2.0

Business response· Jul 23, 2025 · posted via API

Hi Jamie, Thank you for sharing your feedback. We're sorry to hear that your experience has not met your expectations. While we’re glad you’ve found some aspects of the community acceptable, we understand there are areas needing improvement. Your concerns are important to us, and we’re committed to doing better. Please reach out to the office so we can address your specific concerns directly.

GoogleRiverchase·Shanta Johnson·7y ago
positiveResponded
5.0

I moved in September of 2019, and I love it! Mrs. Vikki is AWESOME!!!! The maintenance crew are AWESOME! They go above and beyond for the community! Mrs. Vikki is a caring woman who really cares about the property and the people! I feel safe and at home!! Good choice for families…

MaintenanceMove-InSafety
Business response· Aug 17, 2026 · posted via API

Shanta, thank you so much for sharing this! We're thrilled to hear you feel safe and at home here at Riverchase. Vikki and the maintenance team work hard to take great care of our community and the folks who live here, so it means a lot to know their efforts are noticed and appreciated. Thanks for being such a wonderful part of Riverchase, and here's to many more happy years ahead!

GoogleAxis on Beltline·SoSo SoSo·7y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi SoSo, Thank you for your wonderful review. We are delighted to hear that your experience in our community has been positive. Our team is dedicated to providing excellent service and a comfortable living environment. We appreciate your support and look forward to serving you in the years to come.

GoogleAxis at Rocket City·Corneika Fletcher·7y ago
negativeResponded
1.0

Business response· Jun 19, 2024 · posted via API

Thank you for taking the time to share your feedback about Axis at Rocket City. We genuinely appreciate your review and the three-star rating. We are excited to announce that Axis at Rocket City is now under new management. Our new team is dedicated to enhancing the resident experience and addressing any concerns you may have. We are actively working on improvements to ensure that our community meets and exceeds your expectations. We would love the opportunity to discuss any specific issues you have encountered and how we can make your living experience better. Please feel free to reach out to us directly at axisrocketcity@sparkmanage.com, or stop by the leasing office at your convenience. Your satisfaction is our top priority, and we are committed to making Axis at Rocket City a place you are proud to call home.

GoogleAxis on Beltline·Ashley Roper·7y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Ashley, We truly appreciate your kind feedback and are pleased to know that you feel at home in our community. Our goal is to ensure every resident enjoys a high standard of living, and your words motivate us to continue our efforts. Thank you for being a valued member of our community.

GoogleHillside Place·Diana Goodier·7y ago
positiveResponded
5.0

Hello, I have been a resident of Hillside Place Apartments for almost a year. This past Friday my refrigerator decided to breakdown. I talked to Management and they immediately put in an order for another one. I had a new refrigerator early the next morning. Everyone involved act…

Business response· Jul 23, 2025 · posted via API

Hi Diana, Thank you so much for your kind words! We're happy to hear that our team was able to respond quickly and get your new refrigerator delivered without delay. Providing prompt and professional service is always our goal, and it’s great to know we met your expectations. We're grateful to have you as a resident at Hillside Place!

GoogleHillside Place·Frank Cooper·7y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Frank, Thank you for taking the time to leave a review. We appreciate your feedback and are always looking for ways to improve the resident experience. If there’s anything specific we can do to make your stay more enjoyable or if you have suggestions for improvement, we’d love to hear from you. Have a great day!

GoogleSuncrest Estates·Selena Jenkins·7y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Selena, Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying your home and our community. Your support means a lot to us and motivates our team to keep providing the best service possible. If there’s ever anything you need, please don’t hesitate to reach out! Thank you!

GoogleAura Apartments·Don R·7y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Don, Thank you for sharing your feedback. We regret that your experience did not meet your expectations. We take all resident concerns seriously and encourage you to contact our management office directly so we can better understand your situation and work toward a resolution.

GoogleAxis on Beltline·Jeremy Beeson (Jergad81)·7y ago
negativeResponded
2.0

Trash

Cleanliness
Business response· Jul 23, 2025 · posted via API

Hi Jeremy, We’re sorry to hear that your experience has been less than satisfactory. While we’re glad to hear there may be some positives, we understand that there are areas where we have room to grow. Your feedback is valuable and helps us focus our improvement efforts. Please feel free to contact the office to discuss any unresolved concerns.

GoogleAxis on Beltline·Stephen Hawkins·7y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Stephen, Thank you for sharing your positive experience. We take pride in maintaining a welcoming and well-managed community, and we are glad to hear that this has reflected in your residency. We look forward to continuing to provide you with exceptional service.

GoogleKing's View Apartments·Barbara R·7y ago
positiveResponded
5.0

I have lived here going on 10 years. I have gone thru a lot of changes and management since I have been here, some good and bad. The manger we have now Kandy James has really made this place better and I am proud to call this place my home now. Kandy has gone above and beyond to…

StaffParkingCleanlinessCommunication
Business response· Nov 20, 2019 · posted via API

Thank you for the nice review. We appreciate your thoughts and are glad you are enjoying your home at Kingsview Apartments.

GoogleKing's View Apartments·Teresa Wilson Marshall·7y ago
positiveResponded
5.0

I have lived here for over 2 years & I love it here & love my apartment (home). I cannot say the same about my neighbors but Kandy has been wonderful in helping me in dealing with them as the change of owning a house for 30 years to an apartment has it's challenges. Kandy also w…

NoiseCommunication
Business response· Nov 20, 2019 · posted via API

Thank you for the nice review. We will pass your thoughts to the property manager. I am sure she will appreciate them.

GooglePark Place·F C·7y ago
positiveResponded
5.0

I’ve lived here for over 2 years and 2 different apartments and I love it here. The office staff is amazing, especially Amanda, and the maintenance staff is great as well, Ernesto always goes above and beyond! I highly recommend this community!

MaintenanceStaff
Business response· Jul 23, 2025 · posted via API

Hi FC, Thank you so much for being a valued resident for over two years and for your kind words! We’re thrilled to hear that Amanda and Ernesto have made such a positive impact on your experience. Your recommendation means a lot to us, and we’re grateful to have you as part of our community! Thank you!

GoogleKing's View Apartments·Devan Foust·7y ago
negativeResponded
1.0

Kingsview Apartments is the most UNPROFESSIONAL business I and my partner have dealt with. We have lived at Kingsview for over a year and the property manager has been in the office, maybe 25% of that entire time! The only person that is ever in the office is the maintenance pers…

MaintenanceStaff
Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Please note that a new property management company and its owners have recently taken over management of the community, and we are actively working to address concerns and improve the resident experience. We would appreciate the opportunity to learn more about your situation and discuss how we can help. Please contact our team at (423) 607-8295 at your earliest convenience. We look forward to speaking with you and working toward a resolution.

GoogleAxis at Rocket City·MoNiQuE 3*6*0·7y ago
negativeResponded
1.0

It should've let me give them 0 stars thos place is not in no type of shape for a family or friends the landlord is not cooperative and these apartments are old 💯

Business response· Jun 19, 2024 · posted via API

Thank you for taking the time to share your feedback about Axis at Rocket City. We genuinely appreciate your review and the three-star rating. We are excited to announce that Axis at Rocket City is now under new management. Our new team is dedicated to enhancing the resident experience and addressing any concerns you may have. We are actively working on improvements to ensure that our community meets and exceeds your expectations. We would love the opportunity to discuss any specific issues you have encountered and how we can make your living experience better. Please feel free to reach out to us directly at axisrocketcity@sparkmanage.com, or stop by the leasing office at your convenience. Your satisfaction is our top priority, and we are committed to making Axis at Rocket City a place you are proud to call home.

GoogleAxis at Rocket City·Alice Harris·7y ago
negativeResponded
1.0

The new landlord is not cooperating with me my apartment has been having leaks for the last 4 months and we ask can we get some help and all the landlord worried about is when im going to pay my rent my question is when you gone fix my leaks i have kids and my momma with asthma a…

MaintenanceFees & Billing
Business response· Jun 19, 2024 · posted via API

Thank you for taking the time to share your feedback about Axis at Rocket City. We genuinely appreciate your review and the three-star rating. We are excited to announce that Axis at Rocket City is now under new management. Our new team is dedicated to enhancing the resident experience and addressing any concerns you may have. We are actively working on improvements to ensure that our community meets and exceeds your expectations. We would love the opportunity to discuss any specific issues you have encountered and how we can make your living experience better. Please feel free to reach out to us directly at axisrocketcity@sparkmanage.com, or stop by the leasing office at your convenience. Your satisfaction is our top priority, and we are committed to making Axis at Rocket City a place you are proud to call home.

GoogleAxis on Beltline·Gabrielle Cottingham·7y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Gabrielle, We appreciate your thoughtful review and are thrilled to know that you are satisfied with the services and amenities we provide. Our team strives to make our community a great place to live, and your feedback encourages us to keep improving. Thank you for your residency.

GoogleAxis on Beltline·Destiny Rose·7y ago
negativeResponded
2.0

Business response· Jul 23, 2025 · posted via API

Hi Destiny, We regret to hear that your experience has not met your expectations. Resident satisfaction is a top priority, and we understand how disappointing it can be when your concerns go unaddressed. Your feedback has been shared with our team, and we would appreciate the opportunity to discuss your situation further and find a way to make things right. Please contact the office directly at your earliest convenience.

GoogleHillside Place·tracy barrett·7y ago
negativeResponded
1.0

This is the worse place ever ! Very poor management! Apartments are nasty and bugs and rats and will never fix anything! Please don’t even think bout it ! If I could give it a - 5 I would.

Maintenance
Business response· Jul 23, 2025 · posted via API

Hi Tracy, We’re truly sorry to hear about your experience and appreciate you taking the time to share your concerns. What you described does not reflect the standards we strive to uphold, and we take these matters seriously especially when it comes to maintenance and pest control. We’d like the opportunity to speak with you directly to better understand the situation and work toward a resolution. Please reach out to our office or email us at [insert contact info] at your earliest convenience. Your feedback is important to us, and we’re committed to improving wherever we can.

GoogleRiverchase·Andrea London·7y ago
neutralResponded
3.0

Business response· Aug 17, 2026 · posted via API

Thank you for taking the time to share your feedback. We're always looking for ways to improve the experience at Riverchase, and we'd love to hear more about what prompted your rating.

GoogleThe Charlie·Jonathan Davis·7y ago
positiveResponded
5.0

Business response· Jul 24, 2025 · posted via API

Hi Jonathan, Thank you for your positive review and support! We’re delighted to know that our community has made a great impression on you.

GoogleKing's View Apartments·Amber Snapp·7y ago
negativeResponded
1.0

I lived in this apartment complex for 3 years and stayed to myself. It was quiet and had nice residents. It even had nice looking apartments. HOWEVER, they went through 2 different apartment managers and several maintenance man. They never fixed anything and the manager was never…

MaintenanceStaffNoiseFees & Billing
Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Please note that a new property management company and its owners have recently taken over management of the community, and we are actively working to address concerns and improve the resident experience. We would appreciate the opportunity to learn more about your situation and discuss how we can help. Please contact our team at (423) 607-8295 at your earliest convenience. We look forward to speaking with you and working toward a resolution.

GoogleAxis on Beltline·Duane Elliott·7y ago
positiveResponded
4.0

You pay for the community. The apartment is basic. Better for 👫 than 👨‍👩‍👧‍👦

Business response· Jul 23, 2025 · posted via API

Hi Duane. Thank you for your kind words and positive review. It is rewarding to know that our commitment to quality service and resident satisfaction is making a difference. We value your residency and look forward to continuing to meet your expectations.

GoogleKing's View Apartments·Cindy Herron·7y ago
positiveResponded
5.0

Nice, quiet complex.

Noise
Business response· Aug 16, 2019 · posted via API

Thank you Cindy for the great review! We strive for a enjoyable home for our residents!

GoogleThe Emerson·Alexandra Babb·7y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Alexandra, We're sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is to provide a comfortable and positive living environment for all residents, and it's clear we fell short in your case. We would welcome the opportunity to speak with you directly to better understand the concerns and see how we can make things right. Thank you!

GoogleRiverchase·Lable me Gorgeous·7y ago
negativeResponded
2.0

Business response· Aug 17, 2026 · posted via API

Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet expectations, and we'd really like to understand more about what happened. Community and communication mean a lot to us at Riverchase, and we want to make things right where we can.

GoogleRiverchase·LaToya Thurmond·7y ago
negativeResponded
1.0

It’s not the ppl that works here it’s the company that doesn’t want to invest in their properties to make the residence comfortable. I been without ac since I moved in and I have 2 week old baby that is very irritable because it’s so darn hot I can not wait til my least up. THEY…

MaintenanceMove-In
Business response· Aug 17, 2026 · posted via API

LaToya, thank you for sharing this with us. We understand how frustrating it is to deal with heat at home, and we want you to feel comfortable where you live. We'd like to look into what's going on and get things moving toward a resolution.

GoogleHillside Place·Leenay Mitchell·7y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Leenay, Thank you for your 5 - star review! We really value your feedback and excited to know that you have enjoyed your experience at Hillside Place!

GoogleAxis on Beltline·Kelsea Townsend·7y ago
negativeResponded
2.0

Sketchy.. And the manager tends to be way into tenants personal lives.

Staff
Business response· Jul 23, 2025 · posted via API

Hi Kelsea, Thank you for your feedback. We're sorry to hear that your experience has left you feeling uncomfortable. We aim to maintain a professional and respectful environment for all residents. If you ever feel that boundaries have not been respected, we take that seriously and encourage you to reach out to upper management so we can address your concerns directly and appropriately. Your comfort and privacy are important to us.

GoogleAxis on Beltline·Dana Barton·7y ago
positiveResponded
4.0

Nice

Business response· Jul 23, 2025 · posted via API

Hi Dana, Thank you for your generous review. We are pleased to hear that your experience in our community has been exceptional. Our team is committed to maintaining a welcoming and comfortable environment for all residents. We appreciate your support and look forward to serving you in the future.

GoogleAura Apartments·Tiffany Lojek Marquise·7y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Tiffany, Thank you for your kind and positive feedback. We are delighted to hear that you are enjoying your experience with us. Our team is committed to maintaining a high standard of service and providing a welcoming community for all residents. We truly appreciate your support and look forward to continuing to serve you.

GoogleThe Emerson·Connie Honaker·7y ago
negativeResponded
1.0

Don't walk away... RUN!!! Multiple managers in last few years!! Mold on outside of buildings! Trash on grounds everywhere! Grounds not maintained! Windows, window sills and walls gather moisture causing mold to grow on inside of apartment! Attempted to charge late fees several t…

StaffCleanlinessFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Connie, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the concerns you’ve raised regarding the property’s condition, billing process, and overall management. This is not the level of service or living environment we strive to provide. We take these matters seriously and are currently reviewing our processes and property upkeep to ensure improvements are made. Thank you!

GoogleAxis on Beltline·Denise Lanier·7y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Denise, We’re sorry to hear about your negative experience and appreciate you bringing these matters to our attention. We understand how issues with maintenance, communication, or safety can affect your overall satisfaction. Please know we are working diligently to improve operations and service quality. We would welcome a direct conversation to better understand your concerns and explore possible solutions.

GoogleThe Emerson·Stephen Hite·7y ago
positiveResponded
5.0

My wife and I have lived here since the end of april. I can explain the older bad reviews a new company took over and changes take time now that they have things in order it's great. You call in a problem maintenance gets right on it. Very little trouble here they just simply don…

MaintenanceCommunication
Business response· Jul 23, 2025 · posted via API

Hi Stephen, We are happy to know that you and your wife have had a great experience with maintenance and resident care! We thank you for being the best part of our community!

GoogleAxis on Beltline·Brad·7y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Brad, Thank you for your feedback. We're very sorry to hear about your experience and take your concerns seriously. Our goal is always to provide a comfortable and respectful living environment for all residents. We understand how frustrating maintenance and communication issues can be, and we’re actively working on improvements in both areas. Please feel free to reach out directly to our office so we can better understand your situation and work toward a resolution.

GoogleRiverchase·Tamika Jones·7y ago
negativeResponded
1.0

Its alright here it's one troublemaker up the street go from house to house that keep up trouble as long as you stay to your self

Business response· Aug 17, 2026 · posted via API

Thank you for taking the time to share your experience, Tamika. We're glad to hear things are generally alright, and we understand how important it is to feel a sense of peace in your day-to-day. We take concerns about community conduct seriously and want to look into this further.

GoogleAxis on Beltline·Charlette Taylor·7y ago
positiveResponded
5.0

Nice place

Business response· Jul 23, 2025 · posted via API

Hi Charlette, Thank you for the glowing 5-star review! We're thrilled to know you're enjoying your experience with us. If there's ever anything you need, our team is always here to help!

GoogleBlue Ridge·Donna E Robinson·7y ago
positiveResponded
5.0

My brother does not do emails. Thus, I'm sending this in his behalf. He lives in the building next to the management office. He wants me to relay that the manager, Ms. Logan, is a conscientious worker who takes her job seriously. She stays on top of issues and the needs of the fa…

StaffCleanliness
Business response· Jul 18, 2019 · posted via API

Thank you for taking a moment to post this for your brother. Management strives to provide a great and affordable place to live. We truly appreciate the compliments to our community and staff. I can't wait to pass along this wonderful review. Thank you - Wilhoit Properties

GoogleThe Charlie·Tae'La Richardson·7y ago
positiveResponded
5.0

Business response· Jul 24, 2025 · posted via API

Hi Tae'La Thank you for being a valued resident! We’re grateful for your 5-star review and are always here to help make your experience the best it can be.

GoogleRiverchase·Shannon Cain·7y ago
negativeResponded
1.0

Worst place ever to live at management are crooks they lie and steal

Business response· Aug 17, 2026 · posted via API

Shannon, I'm sorry to hear you're this unhappy with your experience — that's certainly not the impression we want anyone to walk away with. We take feedback about our team seriously and would like to understand more about what happened.

GoogleBlue Ridge·Debra Hardin·7y ago
positiveResponded
5.0

I'm home!

Business response· Jul 18, 2019 · posted via API

WOW! Thank you for taking a moment to leave our community and staff a 5-star review. We appreciate the feedback. Have a fantastic day!

GoogleHillside Place·Darryl Burgess·7y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Darryl, Thank you so much for your wonderful review! We’re thrilled to hear you’re enjoying your experience here. Your kind words motivate us to continue providing the best service possible. Please don’t hesitate to reach out if you ever need anything.

GoogleAxis on Beltline·Dean Drake·8y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Dean, We truly appreciate your kind words and the 5 stars! It's great residents like you who make our community such a great place to live. Thank you for being a valued part of it.

GoogleKing's View Apartments·Cherish Youknowwho·8y ago
negativeResponded
1.0

The worst place that I have ever lived!!! The so called "manager" Kandy james or "crazy kandy" lives below me as of now and im having to move because she makes my life a living hell EVERYDAY (who is NEVER in the office that I might mention). I do not know how she is still employe…

Staff
Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Please note that a new property management company and its owners have recently taken over management of the community, and we are actively working to address concerns and improve the resident experience. We would appreciate the opportunity to learn more about your situation and discuss how we can help. Please contact our team at (423) 607-8295 at your earliest convenience. We look forward to speaking with you and working toward a resolution.

GoogleAxis on Beltline·Montana Hembree·8y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Montana, Thank you for your fantastic review! We're so happy to hear that you're satisfied with your home and our service. Your support means a lot to us.

GoogleAxis on Beltline·Eric Stone·8y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Eric, It’s always wonderful to hear such positive feedback thank you for the 5-star rating! We’re glad you’re enjoying your time here and appreciate you being part of the community.

GoogleAxis on Beltline·Clay Malone·8y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Clay, Thank you for the kind review! We’re proud to provide a place you’re happy to call home, and we’ll continue working hard to keep it that way.

GoogleWindsor·Robert Callis·8y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Robert, Thank you for the 5 stars and kind words! We’re so pleased to know you’re enjoying your apartment and the amenities. If there's anything we can do to enhance your experience even further, don’t hesitate to let us know.

GoogleAxis on Beltline·Trent Stinson·8y ago
positiveResponded
5.0

I've been living here about a month and I love it. It's so peaceful and everyone is very friendly and helpful. I had a small handful of maintenance requests right after I moved in and they were all handled within just a couple hours. I would definitely recommend this neighborhood…

MaintenanceMove-In
Business response· Mar 16, 2022 · posted via API

Thank you!!

GoogleAxis on Beltline·Kim Millwood·8y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Kim, We’re so grateful for your 5-star review! Our team is dedicated to ensuring residents feel comfortable and supported thank you for recognizing that!

GoogleBlue Ridge·Nancy Meeks·8y ago
positiveResponded
5.0

Great community! The property manager Elizabeth is very knowledgeable and helpful while the maintenance supervisor Micha is on point with maintenance request. This property has beautiful views, a nice playground and a pool to enjoy in the summer. This is a nice place to call h…

MaintenanceStaffCommunicationAmenities
Business response· Jul 18, 2019 · posted via API

WOW! Thank you for taking a moment to leave our community a 5-star review. We appreciate your compliments to the manager and maintenance staff. Have a fantastic day!

GoogleCourtney Square·Angelisa·8y ago
positiveResponded
5.0

Love it! Nice and quiet and clean! Convenient location. Everything from groceries to vet is within 2 -3 miles! Literally! Wal-Mart, Dollar General, Dollar tree, Kroger, Aldis, Fred's , and Target just a few minutes from home and the vet too! Yep the doctor as well! I swear I d…

NoiseCleanliness
Business response· Sep 10, 2025 · posted via API

Hi Angelisa, Thank you so much for sharing such a detailed and thoughtful review! We’re thrilled you’re enjoying the quiet, clean environment and the convenient location. It’s wonderful to hear how easy it is for you to access everything you need nearby.

AApartments.comAxis on Beltline·Anonymous·8y ago
negativeResponded
1.0

Noisy — Noisy neighbors and people party every single day, if your looking for peaceful this is NOT the place

Noise
Business response· Aug 10, 2026 · posted manually

Thank you for sharing this feedback. We know how important a peaceful living environment is, and we're sorry to hear noise has been an ongoing concern for you. Our team takes these matters seriously and works to address disruptions when they're brought to our attention. We'd like to hear more details so we can look into this further.

GoogleThe Charlie·Mark Ford·8y ago
positiveResponded
5.0

Business response· Jul 24, 2025 · posted via API

Hi Mark, Thank you for the thoughtful review! We’re committed to continually improving, and your feedback lets us know we’re succeeding.

GoogleRiverchase·Vanessa Ford-Eldridge·8y ago
positiveResponded
5.0

Business response· Aug 17, 2026 · posted via API

Thank you so much, Vanessa, for taking the time to share your kind words! We're thrilled to hear you're enjoying your experience at Riverchase. Your support means a lot to our team, and we're grateful for the opportunity to serve you.

AApartments.comThe Emerson·Anonymous·8y ago
negativeResponded
1.0

poor everything — it has went down hill for the past three years i have lived her. poor management. cant keep a manager. to much drug activity kids breaking and destroying things. it always was looks trash around the grounds.

StaffCleanliness
Business response· Aug 10, 2026 · posted manually

We're sorry to hear the community hasn't been meeting the standard you expect, and we take these concerns seriously. Consistent management, upkeep, and a clean, safe environment matter to us, and we want to hear more about what you're experiencing so we can look into it directly.

GoogleAxis on Beltline·Cade Minor·8y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Cade, Wow, thank you for the 5-star rating! We're so glad you’re enjoying your experience and hope you continue to feel right at home.

GoogleAxis on Beltline·Rachael Ayre·8y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Rachael, We are happy to know that you were somewhat satisfied living at your community and disappointed to know that we did not fully reach your expectations. We are working behind the scenes to make sure we are improving and learning from any shortcoming and appreciate your insight!

GoogleWindsor·LISA LAGASSE·8y ago
positiveResponded
4.0

It's nice and we'll maintained. Water pressure was very bad where I was.

Business response· Jul 23, 2025 · posted via API

Hi Lisa, We're beyond grateful for your fantastic review! Your satisfaction is the best reward for our team’s hard work. Thank you for being a part of our community we look forward to continuing to serve you!

GoogleAxis on Beltline·Kyle Thomas·8y ago
positiveResponded
5.0

Great place to live! I live in one of the townhouses and love it! It has a gas fireplace in the living room. I have been told that the appartments are nice as well. They are affordably priced as well. There is a great pool for the summer, and they just finished renovating the poo…

MaintenanceStaffNoiseParkingSafetyAmenities
Business response· Jul 23, 2025 · posted via API

Hi Kyle, Thank you so much for your detailed and thoughtful review! We're thrilled to hear that you're enjoying life at Danville Park, especially the features of your townhouse, the renovated pool area, and the well-equipped fitness center. We’re also proud to have a responsive maintenance team and dedicated management to support our residents. Safety and comfort are top priorities for us, and we’re glad to know our onsite officers help contribute to that. Your recommendation means a lot.

GoogleAxis on Beltline·Tyler Richey·8y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Tyler, Thank you for providing your feedback. We aim to provide a high standard of living for all our residents, and we regret that we didn’t fully meet that goal during your time here. We are always looking for ways to improve our service and community conditions. If you're open to it, we’d appreciate the opportunity to speak with you directly.

GoogleAxis at Rocket City·Josh Carter·8y ago
negativeResponded
1.0

It was the best place I've ever lived well for a first timer on my own cause if the location and the old management and maintaince. These new people have absolutely ruined this place. They are lazy bunch of criminals. By the law of my lease I was allowed to take action into my ow…

MaintenanceCleanlinessFees & BillingCommunication
Business response· Jun 19, 2024 · posted via API

We are excited to announce that Axis at Rocket City is now under new management. Our new team is dedicated to enhancing the resident experience and addressing any concerns you may have. We are actively working on improvements to ensure that our community meets and exceeds your expectations. We're so sorry to hear about your prior experience, it's definitely alarming but do appreciate your feedback!

GoogleAxis on Beltline·Jay West·8y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Jay, Thank you for your kind words! We're so glad to hear you're enjoying your home and the community amenities. Our team works hard to provide a comfortable, welcoming environment, and it’s always rewarding to hear when that effort shines through.

GoogleBlue Ridge·Crystal Reitzel·8y ago
positiveResponded
5.0

Business response· Jul 18, 2019 · posted via API

Crystal, WOW! Thank you for taking a moment to leave our community and staff a 5-star review. We appreciate the feedback. Have a fantastic day!

GoogleRiverchase·Brandi Ross·8y ago
negativeResponded
1.0

Has terrible management do not i repeat do not move here...started dealing with them in February and I thank God 4 what took place I never had the chance 2 move n it all ended up being 4 the best seriously!!!

Business response· Aug 17, 2026 · posted via API

Brandi, thank you for taking the time to share your experience. We're sorry to hear your interactions left you with this impression, as it's not the standard we aim for at Riverchase. We'd genuinely like to learn more about what happened and address any concerns directly.

GoogleBlue Ridge·Sarah Lee·8y ago
negativeResponded
1.0

Lots of maintenance issues, especially CH&A, not energy efficient, high power bills, not worth the cost

Maintenance
Business response· Jun 21, 2024 · posted via API

Thank you for sharing your concerns with us. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. We are pleased to inform you that Blue Ridge Apartments is now under new management. Our new team is dedicated to addressing maintenance issues promptly and improving overall resident satisfaction. Please reach out to us directly at blueridge@sparkmanage.com so we can resolve any outstanding issues and ensure a better experience moving forward.

GoogleWindsor·Cheyenne T·8y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Cheyenne, Thank you for the 5 stars and kind words! We’re so pleased to know you’re enjoying your apartment and the amenities. If there's anything we can do to enhance your experience even further, don’t hesitate to let us know.

GoogleHillside Place·Leah Meyers·8y ago
negativeResponded
1.0

If I could give it 0 stars then I would. My family and I lived here for three years. They are constantly changing management and maintenance workers. There are constantly kids running around without any parents watching them. The last manager that worked there even stole from som…

MaintenanceStaff
Business response· Jul 23, 2025 · posted via API

Hi Leah, We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. The concerns you’ve mentioned especially regarding safety, management turnover, and community environment are deeply troubling and not reflective of the community we’re working to build and maintain. We will make sure we address these areas of concern so that we can improve and learn from this feedback! Thank you for being the best part of our community!

GoogleAxis on Beltline·Danielle Rutherford·8y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Danielle, Thank you for bringing your concerns to our attention. We are sorry to hear about your experience and take your feedback seriously. Please reach out to our office directly so we can discuss your situation in detail and work toward a satisfactory resolution. We are committed to improving the living experience for all our residents.

GoogleCourtney Square·Richard Hopkins·8y ago
positiveResponded
5.0

Great place to live nice clean apartments and pool. At affordable price

CleanlinessFees & BillingAmenities
Business response· Sep 10, 2025 · posted via API

Hi Richard, Thank you for the wonderful review! We’re thrilled you’re enjoying the clean apartments, the pool, and the value we work hard to provide.

GoogleRiverchase·Asia “Sia” Spriggs·8y ago
negativeResponded
1.0

My mom has been here 10 years and has never had any problems until now. This place has gone through several landlords and maintenance crews. LaToya and Donna were the BEST. You put in a request they were on it Donna came same day. These new ppl suck. You don't know who the new…

MaintenanceStaff
Business response· Aug 17, 2026 · posted via API

I'm sorry to hear about the frustration described here, especially regarding the ongoing comfort concerns. That's not the experience we want anyone to have, and we want to understand exactly what's happening so it can be looked into properly.

GoogleHillside Place·Seth Hodge·8y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Seth, Thank you for taking the time to leave a review. We appreciate your feedback and are always looking for ways to improve the resident experience. If there’s anything specific we can do to make your stay more enjoyable or if you have suggestions for improvement, we’d love to hear from you!

GoogleKing's View Apartments·Robin Jordan·8y ago
positiveResponded
5.0

Business response· Jun 23, 2026 · posted via API

Thank you so much for the 5-star review, Robin! We are thrilled to hear you had such a great experience with us. Your support means the world to our team, and we can't wait to see you again soon!

GoogleBeaver Hollow·Jessica Unknown·8y ago
negativeResponded
1.0

Drunks lives here Loud music Fights Manager doesn't do anything here Floors squeak Neighbors listen threw walls at you Manager goes inside apartment when you leave Doesn't clean apartment when you move out just moves new in right away Mold on walls No where to park Sells drugs in…

StaffNoiseParkingCleanlinessMove-In
Business response· Jul 23, 2025 · posted via API

Hi Jessica, Thank you for sharing your feedback. We’re very sorry to hear about your concerns and take these types of allegations seriously. Our goal is to provide a safe, respectful, and well-maintained living environment for all residents. We encourage anyone experiencing issues whether noise disturbances, maintenance concerns, or safety-related matters to report them directly to our management office so we can take appropriate action. Thank you!

GoogleKing's View Apartments·Jared Peters·8y ago
positiveResponded
4.0

Business response· Jun 23, 2026 · posted via API

Thanks for the 4 stars, Jared! ⭐ We love hearing that you had a good time with us. If you have any feedback on how we can push our service to a perfect 10 next time, feel free to drop us a line. See you again soon!

GoogleKing's View Apartments·April Terrell·8y ago
positiveResponded
5.0

Beautiful view from the top. Very quite place to live.

Business response· Jun 23, 2026 · posted via API

Hi April, thank you for taking the time to leave us a review! We truly appreciate your positive feedback and are so glad we could provide you with an excellent experience. Thanks for choosing us!

GoogleAura Apartments·Sharonda Lanier·8y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Thank you for your kind and positive feedback. We are delighted to hear that you are enjoying your experience with us. Our team is committed to maintaining a high standard of service and providing a welcoming community for all residents. Thank you!

GoogleThe Charlie·Charles Boyte·8y ago
positiveResponded
5.0

Business response· Jul 24, 2025 · posted via API

Hi Charles, We’re so happy to hear that you love living here! Thank you for your support and for taking the time to share your experience with others.

GoogleHillside Place·mo Loo·8y ago
negativeResponded
1.0

Poorly managed. Michelle the manager calls DCS on people she doesn't like. DCS said there are no cases that are relevant that are reported by her. Many neighbors have put in maintenance requests back in March and still not fixed! Horrible place!

MaintenanceStaffNoise
Business response· Jul 23, 2025 · posted via API

Hi Mo, We’re sorry to hear about your concerns and take your feedback very seriously. Our goal is to provide a safe, respectful, and well-maintained living environment for all residents. Allegations involving staff or outside agencies are taken very seriously and handled in accordance with legal and ethical standards. We also understand how frustrating delayed maintenance can be, and we’re working diligently to address all outstanding requests as quickly as possible. Thank you and have a great day!

GoogleRiverchase·Tequila Foster·8y ago
negativeResponded
1.0

I wouldn't advise anyone to move here. It was a nice place to live when Latoya was the landlord and Donna was maintenance. Now it's HORRIBLE!!!!!!!!! It's been so many landlords in the past 2-3yrs and none of them been worth anything. I can't wait to move!!!!!!!!!!

Maintenance
Business response· Aug 17, 2026 · posted via API

Thank you for sharing your feedback and for your history with the community. We're sorry to hear the recent transitions haven't met the standard you experienced before, and we understand how unsettling changes in staff can feel. We're always working to build a strong, consistent team at Riverchase and want to hear more about your experience so we can address it directly.

GoogleBlue Ridge·Meecia Kyle·8y ago
negativeResponded
1.0

Management is horrible. They find things to pick about and write u up over hear say, but won't come and fix things inside the apartment for weeks after reported.

Maintenance
Business response· Jun 21, 2024 · posted via API

Thank you for sharing your concerns with us. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. We are pleased to inform you that Blue Ridge Apartments is now under new management. Our new team is dedicated to addressing maintenance issues promptly and improving overall resident satisfaction. Please reach out to us directly at blueridge@sparkmanage.com so we can resolve any outstanding issues and ensure a better experience moving forward.

GoogleAxis on Beltline·Mookie Hubbie·8y ago
neutralResponded
3.0

Very nice

Business response· Jul 23, 2025 · posted via API

Hi Mookie, Thank you for the kind words! We are happy to know that you enjoyed your experience with our community and appreciate your feedback and insight!

GoogleThe Emerson·Tania Lugardo·8y ago
positiveResponded
5.0

I just moved here this month and I already love it! Not sure what’s going on with the other reviews, but I’ve already recommended this place to a few of my friends. The apartments are super cute! Not only that, but the manager there is always working on what to improve next. I’ve…

Staff
Business response· Jul 23, 2025 · posted via API

Hi Tania, Thank you so much for your kind words and for choosing to make your home here! We’re thrilled to hear that you’re enjoying your new apartment and that you’ve already recommended our community to friends—that truly means a lot. It's also wonderful to hear that our manager's dedication and responsiveness have made a positive impression. We're committed to providing great service and a comfortable living experience, and we’re so glad that’s been reflected in your first month with us! Thank you!

GoogleBlue Ridge·Zachary Higgins·8y ago
negativeResponded
1.0

Management is horrible! Says we owe money, had to change locks, and clean up trash for $250. They have no proof. However, I have paperwork showing the date I moved out and signed by management Rachel. She said I left trash, took pictures of the apartment before I left. Says I nev…

Cleanliness
Business response· Jul 18, 2019 · posted via API

Zachary, Property Management is unable to locate you as a resident. We would like to look into this and if you're willing - please send us an email with the resident name and contact # so someone can return your call. The email address is customerservice@wilhoitproperties.com. Thank you

GoogleAxis on Beltline·Sarah MacNicol Janos·8y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Sarah, Thank you for providing your feedback. We aim to provide a high standard of living for all our residents, and we regret that we didn’t fully meet that goal during your time here. We are always looking for ways to improve our service and community conditions. If you're open to it, we’d appreciate the opportunity to speak with you directly.

GoogleBlue Ridge·Sherry Bates·8y ago
negativeResponded
1.0

We finally have a manager that gets things done. But we still have problems with drugs and bedbugs. Let's just wait and see if things get better.

Staff
Business response· Jun 21, 2024 · posted via API

Thank you for sharing your concerns with us. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. We are pleased to inform you that Blue Ridge Apartments is now under new management. Our new team is dedicated to addressing maintenance issues promptly and improving overall resident satisfaction. Please reach out to us directly at blueridge@sparkmanage.com so we can resolve any outstanding issues and ensure a better experience moving forward.

GoogleAxis on Beltline·Jared Messervy·8y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Jared, Thank you for sharing your feedback. We regret that your experience did not meet your expectations. We take all resident concerns seriously and encourage you to contact our management office directly so we can better understand your situation and work toward a resolution.

GoogleRiverchase·Southerngurl Creations·8y ago
negativeResponded
1.0

Refrigerator Had fruit flies in it since I moved in and still does.. I reported it to the office still nothing has been done can’t wait to move out.. and if you have an emergency it’s no contact number for after hours it sucks👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

StaffMove-In
Business response· Aug 17, 2026 · posted via API

Thank you for sharing this feedback. We're sorry to hear about the frustration with the refrigerator issue and the difficulty reaching someone after hours — that's not the experience we want for anyone at Riverchase. We'd like to look into both concerns directly and make sure they're addressed properly.

GoogleSuncrest Estates·GRØØT·8y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi, Thank you for your positive feedback! We’re glad to hear that you’re enjoying your experience here. If there’s anything we can do to make your stay even better and earn that fifth star, please don’t hesitate to reach out. We appreciate having you as part of our community!

GoogleAxis on Beltline·Tymon Garner·8y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Tymon, Thank you for sharing your feedback. We appreciate your honesty and are glad to hear about the aspects of our community you enjoy. We also take your concerns seriously and are committed to addressing them to improve your living experience. Please feel free to reach out to our management team so we can discuss how to better meet your expectations.

GoogleKingsport Crossing·Stephen Hite·8y ago
positiveResponded
5.0

Quiet nice place to live great staff

StaffNoise
Business response· May 26, 2020 · posted via API

Thank you for taking a moment to share your experience.

GoogleKingsport Crossing·Becky Raiha·8y ago
positiveResponded
5.0

Business response· May 26, 2020 · posted via API

Thanks for the 5-star review.

AApartments.comThe Emerson·Anonymous·8y ago
negativeResponded
1.0

Terrible Management — Not only will management straight up lie to you and give you backdated notices for payments that shouldn’t exist, they are apparently so terrible at their job they are fired at least once a year. Also, they take forever for any maintenance issue, never spray…

Maintenance
Business response· Aug 10, 2026 · posted manually

We're sorry to hear you've had such a frustrating experience — this isn't the standard we aim for, and we'd like to understand more about what happened. Concerns about notices, maintenance response times, pest control, and parking enforcement are all things we take seriously and want to look into directly. The Emerson Team

GoogleThe Emerson·Ashley Nicole·8y ago
positiveResponded
5.0

Some of the reviews on here are crazy. My family and I moved into the apartments at the end of January. I have 2 young boys and expecting a 3rd child any day now and we absolutely love our home! All of the neighbors are so nice it’s always very clean and the property manager is o…

StaffNoiseCleanlinessCommunication
Business response· Jul 23, 2025 · posted via API

Hi Ashley, Thank you so much for your thoughtful and kind review! We’re so happy to hear that you and your family are loving your home at Stoneybrook. Creating a clean, welcoming, and supportive environment for our residents is something we take great pride in, and it’s wonderful to know that’s been your experience. We truly appreciate your recommendation and are grateful to have you as part of our community. Wishing you all the best as you welcome your newest addition! Thank you!

GoogleThe Emerson·Hunter Jones·8y ago
positiveResponded
5.0

I love this place.The management is awesome. They get things taken care of in a timely manner Logan is fantastic He took care of my key problems immediately. Also Brandon,the new manger, is awesome he’s easy to talk to, very nice about all questions I had. This management is the…

Business response· Jul 23, 2025 · posted via API

Hi Hunter, Thank you for your kind words! We really appreciate your feedback and happy to enjoyed logan and he accommodated your needs!

GoogleThe Emerson·Raven Reid·8y ago
positiveResponded
5.0

I love this place. Any time I have needed anything repaired something Logan came immediately and repaired the problem! Brandon the apartment manager is always very nice and friendly. He is always easy to contact if I have any issues.

Staff
Business response· Jul 23, 2025 · posted via API

Hi Raven, We are so happy to hear that you enjoyed your experience with our community and Brandon! Our staff is devoted to resident care and we are very proud of our staff! Thank you for being the best part of our business!

GoogleAxis on Beltline·Siren's Call·8y ago
positiveResponded
5.0

Wonderful place to live! Management, maintenance, and our courtesy officer our truly great people who do their jobs beyond 100%!

Maintenance
Business response· Jul 23, 2025 · posted via API

Hi, Thank you for sharing your positive experience. We take pride in maintaining a welcoming and well-managed community, and we are glad to hear that this has reflected in your residency. We look forward to continuing to provide you with exceptional service.

GoogleAxis on Beltline·Ashlee Chunn·8y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Ashlee, We truly appreciate your kind feedback and are pleased to know that you feel at home in our community. Our goal is to ensure every resident enjoys a high standard of living, and your words motivate us to continue our efforts. Thank you for being a valued member of our community.

GoogleBlue Ridge·Chelsey Scott·8y ago
negativeResponded
1.0

Business response· Feb 17, 2020 · posted via API

We are disappointed to see your 1-star rating. We really would like to learn more about your experience and invite you to send an email to customerservice@wilhoitproperties.com. We look forward to hearing from you. Wilhoit Properties

GoogleHillside Place·Seth Hodge·9y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Seth, Thank you so much for your wonderful review! We’re thrilled to hear you’re enjoying your experience here. Your kind words motivate us to continue providing the best service possible. Please don’t hesitate to reach out if you ever need anything.

GoogleBeaver Hollow·Heather Grimes·9y ago
negativeResponded
1.0

The management of Durell Rains is very lacking .Has a bad temper and lies all the time .

Business response· Jul 23, 2025 · posted via API

Hi Heather, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our management team did not meet your expectations. At our community, we strive to provide respectful, honest, and professional service at all times. We are very disappointed to hear about your poor experience and we will make sure to train and develop around resident communication!

GoogleAxis on Beltline·Karen Austin-Scruggs·9y ago
positiveResponded
5.0

I Live Here and Love This Place

Business response· Jul 23, 2025 · posted via API

Hi Karen, Thank you for taking the time to leave such a great review. We’re committed to making our community a great place to live and are so glad to hear we’re hitting the mark!

GoogleKing's View Apartments·Arteal McKinley·9y ago
positiveResponded
4.0

Business response· Jun 23, 2026 · posted via API

Hi Arteal, thank you for taking the time to leave us such a great review! We truly appreciate your positive feedback and are happy to hear you enjoyed your experience. We look forward to serving you again and earning that 5th star next time!

GoogleAxis on Beltline·Amanda Ulmer·9y ago
positiveResponded
5.0

Very quiet!! We love it here! Everyone is super friendly also!

Noise
Business response· Jul 23, 2025 · posted via API

Hi Amanda, Thank you for your wonderful review. We are delighted to hear that your experience in our community has been positive. Our team is dedicated to providing excellent service and a comfortable living environment. We appreciate your support and look forward to serving you in the years to come.

AApartments.comHillside Place·Anonymous·9y ago
negativeResponded
1.0

Horrible — Do not move to these apartments!!! I wouldnt Even give this place a 1 star

Business response· Aug 10, 2026 · posted manually

We're sorry to hear your experience didn't meet expectations — that's certainly not the impression we want to leave. We'd really like to understand what happened and see how we can help make things right.

GoogleHillside Place·Jasmine Young·9y ago
negativeResponded
1.0

DO NOT MOVE HERE. Rats everywhere and the manager Scott told me my cats will handle it!! I've had a HUGE leaking hole in ny ceiling for at least 2 months now and they won't come fix it. I swear the manager is on cocaine, speaking of there is a drug dealer that lives upstairs, who…

MaintenanceStaff
Business response· Jul 23, 2025 · posted via API

Hi Jasmine, We’re very sorry to hear about the difficulties you’ve experienced and take your concerns seriously. The safety and well-being of our residents are our top priorities, and we are committed to maintaining a secure and comfortable community. We encourage residents to report any incidents or maintenance issues directly to management so they can be addressed promptly and appropriately. We also work closely with local authorities to ensure the community remains safe. Thank you!

GoogleAxis on Beltline·Terrial “Steve” White·9y ago
negativeResponded
2.0

Business response· Jul 23, 2025 · posted via API

Hi Steve, We appreciate your candid review and are happy to hear of the positive experiences you have had. At the same time, we take your concerns seriously and are dedicated to making necessary improvements. Please contact us so we can address any outstanding issues.

GoogleKing's View Apartments·chris matthews·9y ago
positiveResponded
5.0

Business response· Jun 23, 2026 · posted via API

Wow, thanks for the love, Chris! 🌟 Knowing we made your day a little brighter is the absolute best reward. We appreciate your support and look forward to serving you next time!

GoogleThe Charlie·travis odom·9y ago
positiveResponded
4.0

I lived there about 5 years ago and at that time it was great.

Business response· Jul 24, 2025 · posted via API

Hi Travis, Thank you for sharing your experience from your time with us! We’re glad to hear that you had a positive living experience during your stay.

GoogleKing's View Apartments·Sexzi Vixen Chic (SexziVixenChic)·9y ago
positiveResponded
4.0

Very nice & clean apartment complex. I believe some of it is Section 8 Housing. But you'd never know it by the way it looks. Especially compared to other low housing apartments in this city. The inside of the apartments are exceptional. I would recommend this place if I knew of s…

Cleanliness
Business response· Jun 25, 2026 · posted via API

We take great pride in maintaining a beautiful, clean, and welcoming community for all of our residents, so it is wonderful to hear that our efforts are showing. Our goal is always to provide exceptional living spaces that anyone would be proud to call home, regardless of the program they might be a part of. Your recommendation means the world to us! If you ever do run into someone looking for a great place to live, please send them our way—we'd love to welcome them. Thanks again for the kind words!

GoogleKing's View Apartments·Becca Kern·9y ago
negativeResponded
1.0

Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Please note that a new property management company has recently taken over management of the community along with new owners, and we are actively working to address concerns and improve the resident experience. We would appreciate the opportunity to learn more about your situation and discuss how we can help. Please contact our team at (423) 607-8295 at your earliest convenience. We look forward to speaking with you and working toward a resolution.

GoogleAxis on Beltline·Rosie Parham·9y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Rosie, Thank you for sharing your thoughts. Your feedback is valuable as we strive to provide the best possible living environment. We encourage you to contact our management office with any specific concerns so that we may work together on solutions.

GoogleKing's View Apartments·Jessica Miller·9y ago
negativeResponded
1.0

Business response· Aug 17, 2026 · posted via API

Hi, thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet expectations, and we'd genuinely like to understand more about what happened. This property has been acquired by a different management company.

GoogleAxis on Beltline·John lane·9y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi John, Thank you for sharing your feedback. We appreciate your honesty and are glad to hear about the aspects of our community you enjoy. We also take your concerns seriously and are committed to addressing them to improve your living experience. Please feel free to reach out to our management team so we can discuss how to better meet your expectations.

GoogleKing's View Apartments·Bo Housewright·9y ago
negativeResponded
1.0

Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Please note that a new property management company has recently taken over management of the community along with new owners, and we are actively working to address concerns and improve the resident experience. We would appreciate the opportunity to learn more about your situation and discuss how we can help. Please contact our team at (423) 607-8295 at your earliest convenience. We look forward to speaking with you and working toward a resolution.

GoogleKing's View Apartments·Mary Sanderson·9y ago
positiveResponded
5.0

Nice apartments accepts section 8

Business response· Jun 25, 2026 · posted via API

We appreciate your review!

GoogleAxis on Beltline·Heather Richards·9y ago
negativeResponded
2.0

Used to be nice . But not so much

Business response· Jul 23, 2025 · posted via API

Hi Heather, We appreciate you taking the time to provide your feedback. While we are pleased to hear you have enjoyed parts of your residency, we acknowledge that there are areas needing improvement. Please reach out to us directly to discuss how we can enhance your experience.

GoogleAxis on Beltline·D Long·9y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Damien, Thank you for your feedback. We sincerely apologize that your experience did not meet your expectations. We take your concerns seriously and would appreciate the opportunity to discuss them further. Please contact our management office at your earliest convenience so we can address your issues and work toward a resolution.

GoogleWindsor·Morla Humburg·9y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Morla, Thank you for your positive feedback! We're thrilled that you're loving your experience here and are happy to hear that our team and services are meeting your expectations. We appreciate your residency!

GoogleRiverchase·Marisa Johnson·9y ago
positiveResponded
5.0

Business response· Aug 17, 2026 · posted via API

Thank you so much, Marisa! We're so glad to hear you've had such a positive experience at Riverchase. Your kind words truly make our day, and we'll be sure to share them with our team. If there's ever anything you need, don't hesitate to reach out.

GoogleAxis on Beltline·Melissa Morrow·9y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Melissa, We appreciate your feedback and the opportunity to learn from your experience. It is our goal to provide a comfortable and enjoyable living environment, and we hope to resolve any issues you have encountered. Please feel free to contact our office to discuss how we can better support you.

GoogleKingsport Crossing·lillian williamson·9y ago
positiveResponded
5.0

Business response· May 26, 2020 · posted via API

Thank you for the amazing review!

GoogleBlue Ridge·Sarah Geiser·9y ago
negativeResponded
1.0

Living here a year we have home health aids come in and 1 of the girls had their vehicle towed. We have had several managers who quit or are fired. We are currently without a maintenance man. or manager The dumpsters are surrounded with furniture thrown out from bedbugs. When y…

MaintenanceStaffCommunication
Business response· Jun 21, 2024 · posted via API

Thank you for sharing your concerns with us. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. We are pleased to inform you that Blue Ridge Apartments is now under new management. Our new team is dedicated to addressing maintenance issues promptly and improving overall resident satisfaction. Please reach out to us directly at blueridge@sparkmanage.com so we can resolve any outstanding issues and ensure a better experience moving forward.

GoogleAxis on Beltline·Shannon Simon·9y ago
neutralResponded
3.0

Very expensive but a quiet neighborhood.

Noise
Business response· Jul 23, 2025 · posted via API

Hi Shannon, Thank you for sharing your thoughts. We are happy to hear about the positive aspects of your residency and are equally committed to addressing areas that need improvement. We encourage you to contact management with any specific concerns so we may work toward a solution.

GoogleAxis on Beltline·Susan Kay·9y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Susan, We sincerely appreciate your positive feedback. It is our pleasure to provide a high standard of living and service, and we are glad to hear you are enjoying your time with us. Thank you for being a valued member of our community.

GoogleAxis on Beltline·Evon Stewart·9y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Evon, We appreciate your kind words and are thrilled to know that our community meets your expectations. Our team is committed to delivering excellent service and ensuring a positive living experience. Thank you for your continued residency.

GoogleCourtney Square·Elizabeth Swinea·9y ago
positiveResponded
5.0

Been here for 2.5 yrs. Great place. Landlord is a wonderful, sweet woman. The grounds are clean. It's quiet and the apartments are huge. Couldn't ask for much more.

NoiseCleanliness
Business response· Sep 10, 2025 · posted via API

Hi Elizabeth, We truly appreciate your wonderful review and your loyalty over the past 2.5 years. It’s great to hear you’re enjoying the spacious apartments, clean grounds, and quiet atmosphere. Thank you for being such a valued resident!

GoogleThe Charlie·Venus G (VenusGoddessOfLove)·9y ago
negativeResponded
1.0

Management here is impossible to deal with and is rarely in the office to begin with. She has Illegally entered my apartment and mailbox. She allows my neighbors to continually harass me and disrupt the peaceful living of our environment. The carpet here is nasty.

StaffNoise
Business response· Jul 24, 2025 · posted via API

Hi Venus, Thank you for your feedback. We're very sorry to hear about your experience. We take all resident concerns seriously, especially those involving privacy, safety, and respectful community living. What you've described does not reflect the standard we aim to uphold. We want to extend our appreciation for your feedback and insight! We will use this to train and develop our team!

GoogleAxis on Beltline·Mary Bancroftuh bike.·9y ago
positiveResponded
5.0

Very well kept lawn care very well kept apartments very spacious friendly office workers I would recommend people to check it out for yourself

Staff
Business response· Jul 23, 2025 · posted via API

Hi Mary, Thank you for your thoughtful review. We take great pride in serving our residents and are pleased to hear that our efforts have made a positive impact. We look forward to continuing to provide you with the highest level of service.

GoogleKing's View Apartments·Vanity Hines·9y ago
neutralResponded
3.0

Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to leave a rating. We wanted to let you know that this property has recently been acquired by a new property management company and has new owners. We are fully committed to elevating the resident experience here and turning those 3 stars into 5! If there is anything specific you think we can improve upon, or if you have any questions during this transition, please feel free to reach out to our new team at 423-607-8295. We’d love to hear from you!

GoogleKing's View Apartments·eric murray·9y ago
neutralResponded
3.0

Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to leave a rating. We wanted to let you know that this property has recently been acquired by a new property management company and has new ownership. We are fully committed to elevating the resident experience here and turning those 3 stars into 5! If there is anything specific you think we can improve upon, or if you have any questions during this transition, please feel free to reach out to our new team at 423-607-8295. We’d love to hear from you!

GoogleBlue Ridge·Jennifer Estep·9y ago
negativeResponded
1.0

Worst place I have ever lived. Management was horrible. This place is drug infested. If you complain about neighbor the management will call Child Protective Services on you and give you an eviction claiming that you have threatened the neighbor that you complained on. Maintenanc…

MaintenanceStaffNoiseParkingCleanlinessFees & BillingCommunicationAmenities
Business response· Jun 21, 2024 · posted via API

Thank you for sharing your concerns with us. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. We are pleased to inform you that Blue Ridge Apartments is now under new management. Our new team is dedicated to addressing maintenance issues promptly and improving overall resident satisfaction. Please reach out to us directly at blueridge@sparkmanage.com so we can resolve any outstanding issues and ensure a better experience moving forward.

GoogleRiverchase·Andy Cross·9y ago
negativeResponded
2.0

Just not up to normal move in condition. New mgt underway! Happy

Move-In
Business response· Aug 17, 2026 · posted via API

Hi Andy, thank you for sharing your experience and for noting that new management is now in place. We want every move-in to feel fresh and welcoming, so we're sorry this one fell short of that mark.

GoogleKing's View Apartments·chloe greer·9y ago
positiveResponded
5.0

Beautiful view

Business response· Jun 25, 2026 · posted via API

We want to let you, and anyone reading, know that Kings View Apartments has recently been acquired by a new management company. While the team has changed since you lived, our goal remains exactly the same: to maintain the high standards of care, quick maintenance turnaround, and safe community environment that you loved so much. Thank you again for the high praise!

GoogleWindsor·Susan Penn·9y ago
positiveResponded
5.0

My husband and I have lived here almost 9 months and we have no complaints what so ever. We absolutely love living here, very quiet and peaceful, very pet friendly, great place to walk your fur babies 😊, and the manager is very sweet and friendly😊

StaffNoise
Business response· Jul 23, 2025 · posted via API

Hi Susan, We’re so grateful for your 5-star review! Feedback like yours keeps us motivated and reinforces our commitment to providing a welcoming, well-maintained, and enjoyable living environment for all of our residents.

GoogleAxis on Beltline·Brianna Appleton·9y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Brianna, Thank you for your honest feedback. We appreciate your perspective and are pleased to know some aspects of your experience have been positive. We are continually working to improve and encourage you to reach out to our management team with any specific concerns so we can better assist you.

GoogleBlue Ridge·Esteban Espinoza·9y ago
negativeResponded
1.0

Extremely overpriced place. The management is horrible and if you expect to have something fixed, you mind as well start looking up on how to fix it cause if they come, it will months before they do...

Maintenance
Business response· Jun 21, 2024 · posted via API

Thank you for sharing your concerns with us. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. We are pleased to inform you that Blue Ridge Apartments is now under new management. Our new team is dedicated to addressing maintenance issues promptly and improving overall resident satisfaction. Please reach out to us directly at blueridge@sparkmanage.com so we can resolve any outstanding issues and ensure a better experience moving forward.

GoogleAxis at Rocket City·Myka Frazier·9y ago
positiveResponded
4.0

The rent is cheap. Yes I had to buy a bunch of combat roach motels... but I haven't seen a roach in months. The place is under new management and anything I've needed fixed has been done in a timely manner. I've been here 8 months.

PestsFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Myka, Thank you for sharing your experience and for your patience during the transition to new management. We’re glad to hear that maintenance issues have been addressed promptly and that your concerns have improved over time. We appreciate having you as part of our community and look forward to continuing to provide you with quality service.

GoogleRiverchase·Anjanese Ward·9y ago
negativeResponded
1.0

Business response· Aug 17, 2026 · posted via API

Hi Anjanese, thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet expectations, and we'd really like to understand more about what happened so we can look into it.

GoogleBeaver Hollow·Wanda Owens·9y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Wanda, Thank you for the 5-star review. We really value your feedback and insight! We are happy to know that you have enjoyed your experience at our community!

GoogleRiverchase·Brandon Cooper·9y ago
negativeResponded
1.0

Run for the hills.

Business response· Aug 17, 2026 · posted via API

Hi Brandon, thanks for taking the time to share your feedback, even though it's brief. This property is under new management.

GoogleKing's View Apartments·Charles Hyder·9y ago
positiveResponded
5.0

Business response· Jun 25, 2026 · posted via API

We want to let you, and anyone reading, know that Kings View Apartments has recently been acquired by a new management company. While the team has changed since you lived here, our goal remains exactly the same: to maintain the high standards of care, quick maintenance turnaround, and safe community environment that you loved so much. Thank you again for the high praise, and we wish you and your family all the very best in your new chapter!

GoogleCourtney Square·jon boy·10y ago
positiveResponded
5.0

Business response· Sep 10, 2025 · posted via API

Hi Jon, We truly appreciate your 5-star rating. It’s wonderful to know your living experience has been positive. Thank you for being part of our community!

GoogleWindsor·Wildman Marley·10y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Wildman, We sincerely appreciate your 5-star review! Knowing that you’re satisfied with your apartment and the service you receive means the world to us. Thank you for being a valued resident and part of our community.

GoogleThe Charlie·Stacy·10y ago
positiveResponded
5.0

Business response· Jul 24, 2025 · posted via API

Hi Stacy, Thank you so much for your 5-star review! We’re thrilled to hear that you’ve had such a positive experience. It’s always our goal to provide a comfortable, well-maintained, and welcoming community for our residents, and we’re so glad that has been your experience.

GoogleThe Charlie·Michelle murray·10y ago
positiveResponded
5.0

Love it

Business response· Jul 24, 2025 · posted via API

Hi Michelle, Thank you for the glowing 5-star review! We're so pleased to know you're enjoying your home and the community. Your satisfaction means a great deal to our entire team, and we're committed to continuing to provide excellent service and a great living environment.

GoogleAxis on Beltline·Teresa J.·10y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Teresa, We appreciate your feedback and the opportunity to learn from your experience. It is our goal to provide a comfortable and enjoyable living environment, and we hope to resolve any issues you have encountered. Please feel free to contact our office to discuss how we can better support you.

GoogleAxis on Beltline·Laurie McLallen·10y ago
neutralResponded
3.0

Business response· Jul 23, 2025 · posted via API

Hi Laurie, Thank you for sharing your feedback. We appreciate your honesty and are glad to hear about the aspects of our community you enjoy. We also take your concerns seriously and are committed to addressing them to improve your living experience. Please feel free to reach out to our management team so we can discuss how to better meet your expectations.

GoogleAxis on Beltline·Brian Burnett·10y ago
positiveResponded
4.0

Business response· Jul 23, 2025 · posted via API

Hi Brian, Thank you for your thoughtful review. We take great pride in serving our residents and are pleased to hear that our efforts have made a positive impact. We look forward to continuing to provide you with the highest level of service.

GoogleThe Charlie·Lexi Lowe·10y ago
neutralResponded
3.0

Business response· Jul 24, 2025 · posted via API

Hi Lexi, Your review is greatly appreciated. A 3-star rating lets us know there may be opportunities to enhance your satisfaction. Please know that our staff is here to assist you with any issues you may encounter.

GoogleAxis on Beltline·Cory Hill·10y ago
positiveResponded
5.0

Home

Business response· Jul 23, 2025 · posted via API

Hi Cory, We appreciate your kind words and are thrilled to know that our community meets your expectations. Our team is committed to delivering excellent service and ensuring a positive living experience. Thank you for your continued residency.

GoogleAura Apartments·mike sturdevant·10y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Mike, We want to apologize for your poor experience at our community and thank you for your feedback and insight! We are working on improving our areas of weakness as a business and diligently working on our training and development goals! Thank you!

GoogleThe Emerson·Eric Hansford·10y ago
negativeResponded
1.0

Place is a joke manager claims to be good and know what he is doing but really just knows how to take money will lie to your face. Place looks like crap wilhort properties is just a joke in general never rent from the ever again

StaffFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Eric, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We take all concerns seriously and are committed to providing a professional and respectful living environment for our residents. Thank you!

GoogleBlue Ridge·Eric Hansford·10y ago
negativeResponded
1.0

Worst place ever can't even keep a manager. Money goes missing and want except money order recipits. Place is a joke and ran down need something fixed hope your a handy man cause it will never be fixed

Staff
Business response· Jun 21, 2024 · posted via API

Thank you for sharing your concerns with us. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. We are pleased to inform you that Blue Ridge Apartments is now under new management. Our new team is dedicated to addressing maintenance issues promptly and improving overall resident satisfaction. Please reach out to us directly at blueridge@sparkmanage.com so we can resolve any outstanding issues and ensure a better experience moving forward.

GoogleAxis at Rocket City·Sherrie Hernandez·10y ago
negativeResponded
1.0

only been here a few months and I don't recommend this place for anyone they don't fix anything been without air conditioning for 2 days now apartments are full of roaches they crawl on you in bed fall in your food

Maintenance
Business response· Jun 19, 2024 · posted via API

We are excited to announce that Axis at Rocket City is now under new management. Our new team is dedicated to enhancing the resident experience and addressing any concerns you may have. We are actively working on improvements to ensure that our community meets and exceeds your expectations. We would love the opportunity to discuss any specific issues you have encountered and how we can make your living experience better. Please feel free to reach out to us directly at axisrocketcity@sparkmanage.com or stop by the leasing office at your convenience. Your satisfaction is our top priority, and we are committed to making Axis at Rocket City a place you are proud to call home.

GoogleAxis at Rocket City·Amy Zebrook·10y ago
negativeResponded
1.0

This apartment complex is not suitable for any family. We have lived here for 5 months and have regretted it for 4 months. There are so many roaches you can't leave anything on the floor or the counter. I have to check on my baby multiple times a night because there have been 2 t…

MaintenanceStaffPestsCleanlinessCommunicationSafety
Business response· Jun 19, 2024 · posted via API

We are excited to announce that Axis at Rocket City is now under new management. Our new team is dedicated to enhancing the resident experience and addressing any concerns you may have. We are actively working on improvements to ensure that our community meets and exceeds your expectations. We would love the opportunity to discuss any specific issues you have encountered and how we can make your living experience better. Please feel free to reach out to us directly at axisrocketcity@sparkmanage.com or stop by the leasing office at your convenience. Your satisfaction is our top priority, and we are committed to making Axis at Rocket City a place you are proud to call home.

GoogleRiverchase·Destiny Thomas·10y ago
positiveResponded
5.0

Business response· Aug 17, 2026 · posted via API

Thank you so much, Destiny! We're thrilled to hear you're enjoying your time at Riverchase. Reviews like yours truly make our day and remind us why we love what we do. If there's ever anything you need, please don't hesitate to reach out. Thanks again for taking the time to share your experience!

GoogleHillside Place·Teresa Walden·10y ago
negativeResponded
1.0

I can't even give this place one star but in order to place this post I have to give it at least one. It is disgusting and should not be fit for humans to live in. There are so many thing wrong with this place and the shame of it, is that someone is inspecting these units if t…

MaintenanceStaffNoiseFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Teresa, We’re truly sorry to hear about the challenges you and your family have faced, especially regarding the AC issues and maintenance delays. This is not the experience we want for any of our residents, and we take your concerns very seriously. Our team is committed to resolving maintenance requests promptly, and we regret that we fell short in your case. Please contact the management office directly. Thank you!

GoogleAura Apartments·CJ Klinsky·10y ago
positiveResponded
5.0

This place is friendly allows pets of all kinds with a small fee there are a lot of kid and teens a perfect place to settle down in the city

ParkingFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi CJ, Thank you for your wonderful feedback! We’re glad to hear you appreciate our pet-friendly policy and family-friendly environment. Creating a welcoming community for residents of all ages is important to us. We’re happy to have you here and look forward to continuing to serve you!

GoogleBeaver Hollow·Michelle Morgan·10y ago
negativeResponded
1.0

Business response· Jul 23, 2025 · posted via API

Hi Michelle, Thank you for your feedback. We’re sorry to hear that your experience has not met expectations. Our goal is to provide a positive living environment for all residents, and we take all concerns seriously. We would appreciate the opportunity to learn more about your situation and work toward a resolution. Thank you!

GoogleRiverchase·Catherine Nabritt·10y ago
positiveResponded
5.0

Business response· Aug 17, 2026 · posted via API

Thank you so much, Catherine! We're thrilled to see your 5-star rating and truly appreciate you taking the time to share your experience with Riverchase. Feedback like this means a lot to our whole team. If there's ever anything you need, don't hesitate to reach out. Thanks again for the support!

GoogleKing's View Apartments·Phantom's Momma·10y ago
positiveResponded
5.0

We lived at Kingsview apartments 4 years ago. We LOVED IT! My husband got a new job and now we make too much to live there :/ they do their very best to keep the drug dealers and felons out, however a few get in by tenants hiding them out in their apartments! If I had hair in…

Business response· Jun 25, 2026 · posted via API

Thank you so much for taking the time to share such a wonderful review of your time at Kingsview Apartments! We are absolutely thrilled to hear how much you loved living here and how much you appreciated the prompt service from the maintenance team. Congratulations to your husband on the new job, too! We want to let you, and anyone reading, know that Kings View Apartments has recently been acquired by a new management company. While the team has changed since you lived here four years ago, our goal remains exactly the same: to maintain the high standards of care, quick maintenance turnaround, and safe community environment that you loved so much. Thank you again for the high praise, and we wish you and your family all the very best in your new chapter!

GoogleKing's View Apartments·Kimberly Reeves·10y ago
negativeResponded
1.0

I currently live in kings view apartments, I've been here 2 1/2 years, i loved it up until Nov 2015, its under new mngmnt, I CANT STAND HER!!! I got evicted a week ago. me n my grandson live here and im disabled. i got in a little disagreement out side with a neighbor then we bot…

StaffNoiseParkingCommunication
Business response· Jun 25, 2026 · posted via API

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Please note that a new property management company and its owners have recently taken over management of the community, and we are actively working to address concerns and improve the resident experience. We would appreciate the opportunity to learn more about your situation and discuss how we can help. Please contact our team at (423) 607-8295 at your earliest convenience. We look forward to speaking with you and working toward a resolution.

GoogleBlue Ridge·Rob Looper·10y ago
negativeResponded
1.0

The management is crooked as hell and willing to falsify documents. BEWARE!!!

Business response· Jun 21, 2024 · posted via API

Thank you for sharing your concerns with us. We're sorry to hear about your experience and want to assure you that we take your feedback seriously. We are pleased to inform you that Blue Ridge Apartments is now under new management. Our new team is dedicated to addressing maintenance issues promptly and improving overall resident satisfaction. Please reach out to us directly at blueridge@sparkmanage.com so we can resolve any outstanding issues and ensure a better experience moving forward.

GoogleAxis on Beltline·Gena Lutz·11y ago
positiveResponded
5.0

Great folks to talk to very helpful!

Business response· Jul 23, 2025 · posted via API

Hi Gena, Thank you for taking the time to share your experience. We are delighted that you find our community to be a great place to call home. We remain dedicated to providing exceptional service and maintaining a comfortable living environment for all residents.

GoogleThe Charlie·Patsy Mitchell·11y ago
positiveResponded
5.0

Business response· Jul 24, 2025 · posted via API

Hi Patsy, Thank you for taking the time to leave such a positive review! It’s always rewarding to hear that our residents are happy with their homes and the service we provide.

AApartments.comPark Place·Anonymous·11y ago
positiveResponded
5.0

Park Place Apartments — My apartment is really,really great . The apartment meets every need for my son and me. The staff at the complex is very nice, attentive and accommodating. We love it here!

StaffParking
Business response· Aug 10, 2026 · posted manually

Thank you so much for sharing this—it truly made our day! We're so glad your home has been a great fit and that our team has been able to provide the attentive, helpful service you deserve. Comments like yours remind us why we love what we do at Park Place. We're happy to have you here and appreciate you taking the time to leave such kind words!

GoogleWindsor·Maureen Broadway·11y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Maureen, Thank you so much for your glowing review! We're thrilled to hear you're enjoying your home and the community amenities. It means a lot to our team to know we’ve made a positive impact. We’re always here if you need anything!

AApartments.comAura Apartments·Anonymous·11y ago
positiveResponded
5.0

Cleanliness — My apartment buildings are probably the most well kept outside than any apartments in this town!!

Business response· Aug 10, 2026 · posted manually

Thank you so much for the kind words! We take a lot of pride in keeping the grounds at Aura Apartments looking their best, and it's wonderful to hear that it stands out to you. We'll be sure to pass along your compliments to our grounds team — they'll be thrilled! Thanks again for taking the time to share this.

AApartments.comAxis on Beltline·Anonymous·11y ago
positiveResponded
4.0

Home — This is our first place, and we love it. Friendly neighbors, quiet, spacious, beautiful, and best part it's pet friendly!

Noise
Business response· Aug 10, 2026 · posted manually

Thank you so much for sharing this. It truly makes our day! We're so glad you're enjoying the space, the peaceful atmosphere, and that your furry companion feels right at home too. Hearing that Axis on Beltline feels like home to you means everything to us. We appreciate you taking the time to leave such a thoughtful review, and we look forward to continuing to make this a great place for you!

AApartments.comHillside Place·Anonymous·11y ago
positiveResponded
4.0

Great! — It's in a very good location offering conveniences and near family...It's perfect for my daughter who's turning 21 and disabled for she has the master bedroom which is spacious with a full bath and walk-in closet which is perfect for her since she spends the majority of…

Business response· Aug 10, 2026 · posted manually

Thank you so much for sharing this! We're glad the location works so well for you and that the spacious layout and amenities have been a great fit for your household's needs. Comfortable living spaces are something we take a lot of pride in at Hillside Place, and it means a lot to know it's made a difference for you. If there's ever anything more we can do to make your experience even better, please don't hesitate to reach out.

AApartments.comAxis on Roan·Anonymous·11y ago
positiveResponded
5.0

Ms — It is a very nice and seemingly quiet place, pet friendly, which I love, and close to all necessities that I need. Great reasonable landlord. Been here in my third year now. Anything goes wrong, it gets fixed asap. I really enjoy it here :-)

Noise
Business response· Aug 10, 2026 · posted manually

Thank you so much for sharing this — it truly made our day! We're so glad Axis on Roan feels like a great fit, from the peaceful atmosphere to being close to everything you need. Hearing that our team responds quickly when something comes up means a lot to us, and we love that you've made yourself at home here for three years now. Here's to many more! Thanks again for the kind words.

AApartments.comThe Emerson·Anonymous·11y ago
negativeResponded
1.0

DO NOT LIVE HERE — This place is not student friendly. Rent is more than a house payment and they don't tell you the whole truth when you go on the tour. They tell you that you will hardly ever go over in electricity, but the truth is that you will pay every month for electricity…

Fees & BillingCommunication
Business response· Aug 10, 2026 · posted manually

We appreciate you taking the time to share this feedback. We're sorry to hear the experience didn't meet your expectations, particularly around communication and understanding utility costs and subleasing details. We always aim to be transparent during the touring process, and it's disappointing to hear that wasn't reflected in your experience. We'd like to learn more about what happened and see how we can help.

GoogleThe Charlie·Laurie Ledwell·11y ago
negativeResponded
1.0

No one is ever in the office. My garbage disposale has been broken since I moved in and no one will come fix it. It's awful because I can never speak with anyone about anything!

MaintenanceStaffMove-In
Business response· Jul 24, 2025 · posted via API

Hi Laurie, We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. We understand how frustrating it must have been. We are taking action on improving and addressing areas of improvement and thank you for your feedback!

GoogleThe Charlie·Boost 511·12y ago
negativeResponded
1.0

Business response· Jul 24, 2025 · posted via API

Hi Boost, Your feedback will be shared with the team so we can address the communication issues and ensure better consistency and courtesy moving forward. If you would consider giving us another opportunity, we’d welcome the chance to provide a better experience. Thank you!

GoogleHillside Place·Laurel Putbrese·12y ago
negativeResponded
2.0

Business response· Jul 23, 2025 · posted via API

Hi Laurel, Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations. Your concerns are important to us, and we’d like the opportunity to learn more about the specific issues you’ve encountered so we can work toward improving them. Thank you!

GoogleThe Charlie·alex burlachenk·12y ago
positiveResponded
5.0

nice

Business response· Jul 24, 2025 · posted via API

Hi Alex, We’re so grateful for your 5-star review! Feedback like yours keeps us motivated and reinforces our commitment to providing a welcoming, well-maintained, and enjoyable living environment for all of our residents.

GoogleAxis on Beltline·Ashley Trammell·12y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Ashley, We sincerely appreciate your positive feedback. It is our pleasure to provide a high standard of living and service, and we are glad to hear you are enjoying your time with us. Thank you for being a valued member of our community.

GoogleHillside Place·Will Stewart·12y ago
negativeResponded
1.0

this place is a disaster area i recommend nobody live here u got a manager that allows shootings and drugs people breaking into cars here then u got one maintence man here who has not fixing degree to fix nothing and if he do fix it its half behind this place is not worth paying…

MaintenanceStaffFees & Billing
Business response· Jul 23, 2025 · posted via API

Hi Will, We’re sorry to hear about your concerns and take your feedback very seriously. The safety and well-being of our residents is our highest priority, and we work closely with local authorities to address any criminal activity in the community. We also strive to provide timely and quality maintenance service, and we regret if your experience has not reflected that. Please feel free to contact the management office directly. Thank you!

GoogleAxis at Rocket City·Michael Tate·13y ago
negativeResponded
2.0

Apt not in good shape at all

Business response· Jun 19, 2024 · posted via API

We are excited to announce that Axis at Rocket City is now under new management. Our new team is dedicated to enhancing the resident experience and addressing any concerns you may have. We are actively working on improvements to ensure that our community meets and exceeds your expectations. We would love the opportunity to discuss any specific issues you have encountered and how we can make your living experience better. Please feel free to reach out to us directly at axisrocketcity@sparkmanage.com or stop by the leasing office at your convenience. Your satisfaction is our top priority, and we are committed to making Axis at Rocket City a place you are proud to call home.

GoogleBeaver Hollow·Flight The Goat React's·13y ago
negativeResponded
2.0

Business response· Jul 23, 2025 · posted via API

Hi, Thank you for taking the time to leave a review. We’re sorry to hear that your experience has been less than satisfactory. Your feedback is important to us as we are always looking for ways to improve our community and service. We would welcome the opportunity to speak with you directly to better understand your concerns and see how we can make things right. Thank you!

GoogleBeaver Hollow·Glen H·14y ago
positiveResponded
5.0

1.5 year mark: zero problems. No noise, no police activity, Quiet

Noise
Business response· Jul 23, 2025 · posted via API

Hi Glen, Thank you very much for your kind words! We appreciate your insight and feedback! We are excited to know that you are satisfied as a resident! Thank you! Have a great day!

GoogleBlue Ridge·Christa Scopa·15y ago
positiveResponded
5.0

Business response· Jul 23, 2025 · posted via API

Hi Christa, We sincerely appreciate your outstanding 5-star rating and kind words. It is our pleasure to serve you, and we are delighted that your experience with our community has been positive. We remain dedicated to ensuring your comfort and satisfaction throughout your residency. Thank you!

GoogleBlue Ridge·Anthony·15y ago
positiveResponded
5.0

I can't say enough about these apartments the manager jen is great a little hard to catch shes always doing something to better the apartments and resolves any problems quickly if any arise. The apartments are so well taken care of by harry the do it all maintainance man have to…

StaffAmenities
Business response· Jul 23, 2025 · posted via API

Anthony, Thank you so much for your wonderful feedback! We’re thrilled to hear that Jen and Harry have made such a positive impact on your experience. It’s great to know that you appreciate the well-maintained apartments, pool, and grounds. We’re proud to have you as part of our community and look forward to continuing to provide you with a great place to call home! Thank you! Have a great day!

GoogleBlue Ridge·Anthony Scott·15y ago
positiveResponded
5.0

I can't say enough about these apartments the manager jen is great a little hard to catch shes always doing something to better the apartments and resolves any problems quickly if any arise. The apartments are so well taken care of by harry the do it all maintainance man have to…

StaffAmenities
Business response· Jul 23, 2025 · posted via API

Anthony, Thank you so much for your wonderful feedback! We’re thrilled to hear that Jen and Harry have made such a positive impact on your experience. It’s great to know that you appreciate the well-maintained apartments, pool, and grounds. We’re proud to have you as part of our community and look forward to continuing to provide you with a great place to call home! Thank you! Have a great day!

GoogleWindsor·Michael L·15y ago
neutralResponded
3.0

This is a quiet place to live so far I have only stayed here a week so far and have nothing major to report. The only negative is that these apartments are an older apartment complex don't expect a Hilton or anything. However upon moving in the land lord did paint some nice earth…

Noise
Business response· Jul 23, 2025 · posted via API

Hi Michael, Thank you so much for sharing your experience and leaving a thoughtful review! We're glad to hear that you're enjoying the peaceful atmosphere and found your neighbors to be friendly. While we are an older community, we take pride in maintaining and updating our apartments to ensure a comfortable living experience. It's great to hear you appreciated the fresh paint and new carpet! If there's ever anything we can do to make your stay even better, please don’t hesitate to reach out. We're happy to have you here!